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Live Aqua Boutique Resort


All Inclusive – 50% Off Select Dates

Offering an outdoor pool and 4 restaurants, Live Aqua Boutique Resort Playa del Carmen All Inclusive – Adults Only is located on 5th Avenue in Playa del Carmen. Features include a Caribbean Sea view, and the beach is just 450 metres away.With free WiFi throughout, each modern room here is totally air-conditioned and includes a flat-screen TV, a minibar and an iPod docking station. They also include a private balcony and a private bathroom with free toiletries.One of the restaurants, El Mural, offers international food a la carté. It is available for breakfast, lunch, and dinner, while the bar offers special cocktails. The property also boasts a fitness centre and a rooftop pool with an amazing view to enjoy. All inclusive rates offer special prices at Kool Beach Club and Mamitas Beach Club.A wide range of bars, restaurant and shops are available within 200 metres of the property, while Mamitas Beach Club can be reached in a 5-minute walk. Cancun International Airport is a 45-minute drive away.

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Regular Price $359


Price
$158
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Neighborhood Riviera Maya - Playa Del Carmen
Regular Price 359
Review Rating 9.4
Country Mexico
Category ,
Review By: Anonymous
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2018-04-13
Review By: Christie
What's Good: Loved it here, great food and drinks. Nice and relaxing atmosphere after hustle and bustle of PDC.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-12
Review By: Yasmina
What's Good: La literie impeccable, la proximité de la plage (et la serviette de plage!), la gentillesse du personnel, les produits Molton Brown dans la salle de bain.
What's Bad: La musique pourrait être un peu moins forte ;)
Comments: all inclusive by the beach
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-04-12
Review By: Cristina
What's Good: Amazing resort! The food and drinks were amazing. The room was spacious and very comfortable. Staff was extremely accommodating.
What's Bad:
Comments: AWESOME. AMAZING.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-09
Review By: Nevena
What's Good: Sehr schöne Anlage, Einrichtung neu, modern and hochwertig. Zimmer größer als erwartet, Poolbereich auf dem Dach sehr entspannt. Das Personal its zuvorkommend. Essen is ganz in Ordnung. Verglichen 'mit anderen Hotels in Playa ist es hier ruhiger.
What's Bad: Mountable I'm Zimmer estas last.
Comments: Sehr empfehlenswert!!!!!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-09
Review By: Ayun18
What's Good: La atención del personal es excelente, la pileta muy linda. En cuanto a ubicación queda cerca de todo la verdad muy lindo lugar, de seguro volveremos!!!
What's Bad: Muy pocos camastros en sector de piletas en relación a la capacidad del hotel.
Comments: MUY BUENO!!!!
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-04-08
Review By: Patrick
What's Good: Le coté zen de la décoration de l'hotel, la piscine sur le toit
What's Bad: LE BRUIT!!!!! Tant autour de la piscine (plusieurs enterrements de vie de jeune fille) mais surtout dans la rue et ce jusque très tard dans la nuit.
Comments: Bien la journée, mais trop...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2018-04-04
Review By: Miriam
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-04-03
Review By: Michelle
What's Good: The bed was like a cloud, one of the softest beds I have ever slept on. Our room was spacious, comfortable and quiet. My husband loved the shower head in our bathroom. We enjoyed using the plush bathrobes. The service at the pool was wonderful, as was the menu selections. The beer served at the pool was not very cold, so we asked the waiter for an ice bucket to chill our beers. All the beers after that were served to us in an ice bucket. The beds by the pool were a lot of fun and comfortable. The location is excellent with shopping right outside our doorstep. The mural in the open-air restaurant in the lobby is stunning. We loved looking at it while we dined.
What's Bad: I feel bad for the duck that sits in the lobby. He seems lonely and bored, but I don't know anything about ducks, so I could have the wrong perception. After we checked in, we found a dirty washcloth on the floor behind our bathroom door. One of the chairs in our room had a broken leg. I read that there was another restaurant in the hotel for dinner, I think the name was Dai, but I didn't know where it was located and when I finally found it, it didn't look like it was open. The service in El Mural restaurant was a little slow at times, especially in the morning, but we weren't in a hurry, so that wasn't a big deal.
Comments: Live Aqua in Playa del...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-03
Review By: Helen
What's Good:
What's Bad:
Comments: Fantastic hotel, cannot fault
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-04-03
Review By: Merary
What's Good: En general el servicio es bueno y los empleados muy amables la comida riquísima
What's Bad: La cotización me llegó en dólares y haya no me aceptaron pagar con dólares La persona encargada de venta de boletos y transporte para parques o paseos PÉSIMO SERVICIO
Comments: Muy buena
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-04-02
Review By: Lacaya
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-03-26
Review By: Ezequiel
What's Good: todo
What's Bad: horarios acotados del restaurant
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-03-22
Review By: Natalia
What's Good:
What's Bad: Más variedad de comida
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-19
Review By: Jaime
What's Good: Expectations greatly exceeded. Friendly, professional, and fast staff all around. I got a great deal on the hotel and was surprised at it because it was a great stay. Food was excellent-whether it was room service or any of the great restaurants. Pool area was great and atmosphere all around was amazing. I already recommended Live Aqua to friends.
What's Bad: Lots of construction being done on the building. My AC broke in the middle of the stay but it’s ok, that type of thing happens.
Comments: The best hotel in Playa...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-07
Review By: Chris
What's Good: Very clean, very quiet, modern and open and in a perfect location on 5th avenue. Room came with every little detail, robes, slippers, shaving kits, soaps, lotions, shampoos, all the little things to improve the stay. All inclusive package is a great deal. Hard to beat a waiter bringing you drinks and food all day to your rooftop Cabana beds for free.
What's Bad: I really don't have any complaints. It was exactly what I was looking for. A quiet getaway from a busy work life.
Comments: Perfect weekend getaway
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-06
Review By: Raphael
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-03-05
Review By: Lars
What's Good: Personalet, fasilitetene og rensligheten/ryddig
What's Bad: Ventetiden i resturantene på kvelden er for lang. Støy fra klimaanlegg på rommet.
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-03-01
Review By: Peter
What's Good:
What's Bad:
Comments: Roman at the bar and...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-02-26
Review By: Anonymous
What's Good: Great staff, Ramon was especially fantastic accommodating everyone even with a rooftop filled with guests. Location is excellent.
What's Bad:
Comments: We will be back at...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-02-26
Review By: Monica
What's Good: la decoracion las habitaciones amplias y la amabilidad en la atencion de todos
What's Bad: Que el all inclusive era solo a la carta cn muy poca variedad sobre todo cuando vas tantos dias como nosotros La pileta era de agua fria
Comments: Muy buena ubicacion
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-02-25
Review By: Yosef
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-02-20
Review By: Sonia
What's Good: La cama muy cómoda, la comida y bebidas de muy buena calidad. El personal un 10! . Excelente ubicación.
What's Bad: Ruido del aire acondicionado
Comments: Muy buena relación calidad-precio
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-20
Review By: Debbie
What's Good: I liked the bedding - felt very nice and luxurious - also I liked the ambiance - has a very serene and zen feeling - I like that they provide beach bag and nice plush towels for pool and beach use - in the communal bathrooms there was a nice scent infused into restrooms - very clean
What's Bad: I appreciate an all inclusive that changes menu up a little- although there were alternate dinner spots it would be nice maybe to have a special in addition to same menu - a little more variety- also unfortunately most of our stay they were refinishing pool area so it was noisy all day with drilling and cut pool lounging area in half
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-02-19
Review By: Greet
What's Good: de foto's kloppen totaal niet met de realiteit! constant luide muziek, geen enkel moment een beetje rust gevonden. het is rondom het hotel volledig volgebouwd, om de foto te trekken met het mooie uitzicht moet je op je knieen gaan liggen, cancun, tulum, het is helaas allemaal verprutst toor toerisme.
What's Bad:
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2018-02-19
Review By: Greet
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-02-16
Review By: David
What's Good: Valor justo, un todo incluido mas de lujo y distinto
What's Bad:
Comments: Todo incluido a la carta
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-12
Review By: Kimberly
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-02-11
Review By: Despedidafeb18
What's Good: Servicio Habitaciones Bebidas
What's Bad: Sabor a la comida, excepto Hamburguesas (delis) Toallas muy viejas Pocos meseros atendiendo
Comments: Seguramente volvería! Nos encanto y...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-02-09
Review By: Carina
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-02-06
Review By: Gloria
What's Good: The staff, the location, the rooftop
What's Bad: The bath towels, the phone in our room never worked. So I have to go down stairs to get room service.
Comments: Very nice!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-02-02
Review By: Anonymous
What's Good:
What's Bad: Trop peu de choix concernant le All Inclusive
Comments: Super hotel
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-01-31
Review By: Pauline
What's Good: La literie
What's Bad: Les restaurants étaient bons dans l’ensemble mais pas extra mis à part les sushis délicieux
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-01-31
Review By: Nieves
What's Good: En primer lugar, antes del alojamiento, la comunicación fue muy buena. La estancia fue perfecta. En general, todo excelente. Volveremos, sin duda. Y, por supuesto, lo recomiendo. Sólo puedo decir excelencias de este hotel.
What's Bad: Nada.
Comments: Excelente elección.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-01-30
Review By: Howard
What's Good: location very central to the main strip with all the restaurants and shops. it appeared modern and well kept. the receptionist would not match the booking.com rate on check in so we had to book online at the desk to get the best rate
What's Bad: I read a few reviews beforehand as we do with all places. something's are over exaggerated by many reviews so we put them aside and stayed firb2 nights. the food WOW so BAD. we just left Cancun and Tulum and the food there was amazing. this hotel was the worst. up top at the pool area took 20 mins to get a towel 30 mins to get inedible food. then we tried breakfast WOW. so bad 2 fried eggs on toast. simple i got the toast in a paper bag 5 mins after I finished the 2 eggs. then we braved sone dinner as it was all inclusive at the upstairs pool NOONE was there 6pm.pad Thai left it so bad my son ordered a fancy chicken dish and got 2 small schnitzels. the raw tuna was really nice. so we left all our main meals and went out and got food at one of the 100s of fantastic restaurants outside. the other big issue was the noise we didn't get to sleep till 3am. the mucus from the downstairs bar shook the whole hotel if your over 21 go find somewhere else to stay.
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-01-26
Review By: Benedetta
What's Good: La struttura molto nuova e bella anche se potrebbero curarla leggermente di piú e diventerebbe eccellente
What's Bad: Camera rumorosissima, la nostra master suite si affacciava direttamente sulla 5 avenida e fino alle 2 di notte non c’era verso di dormire
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-01-26
Review By: Jordan
What's Good: Location, cleanliness of room, size of the room, very nice employees
What's Bad: Service was often quite slow, could take 5 to 10 minutes just to get welcomed at a table. Food was mediocre at best, and the options are extremely limited, although I didnt book the hotel for its food. Very upset that I was not allowed to have a guest visit my room. We got stopped by a guard and it was very embarassing for my guest and myself. The noise outside the room late at night was excessive and could easily keep one up at night.
Comments: Overall a lovely stay, but...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-01-23
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2018-01-20
Review By: Christopher
What's Good: We are a 35 year old African American couple from Miami. We stayed at Live Aqua for a quick getaway and we were not disappointed. Let me state, “This is not a resort.” It’s a hotel that incorporates the all inclusive approach in a very vibrant area. Great premium Bar selection (grey goose, Don Julio, black label, Etc.), nice pool area and very nice comfortable rooms (We had the master suite.) The food could have been better but we ordered enough to get our moneys worth. The location is amazing. Equivalent to being on south beach Ocean drive here In Miami. Mamitas beach was very nice. Overall I rate a 9 out of 10 with the food being the problem. Luckily there are so many outside restaurant options.
What's Bad: Not the largest property with good meal preparation but its location and close by restaurants makes up for it.
Comments: I encourage 30 year old...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-01-20
Review By: Colin
What's Good: Very comfortable. We had a junior suite, and it was spacious. The bed has a very soft pillow top which my husband loved, I prefer slightly harder but I can't fault them for my personal preferences. A lovely luxurious-feeling bathroom. The staff were AMAZING. Very helpful and courteous all the time. The manager was always visible and roaming round the hotel and picking up the slack when staff were busy. Loved the upstairs bar, you can see out to sea. A well varied menu in all 4 restaurants with really great food and plenty of drink options. I would have preferred a choice of white wine, but I enjoyed the champagne, so I drank that :-) Restaurant options change every second day so there's always something different to look forward to. We loved being right in the heart of Playa.
What's Bad: We would have liked a balcony or to have windows that open, because the only way to get fresh air into the room was to open the door. Toilet flow was a little sluggish and the bedside lamp wasn't fixed despite repeated requests. Other minor repairs were made promptly and cheerfully.
Comments: A perfectly lovely place to...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-01-17
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2018-01-17
Review By: Patrick
What's Good: Tolles Design des Hotels und sehr bequeme Betten.
What's Bad: Man hörte die Musik gut von der Strasse, was aber nie bis früh morgens hörbar war.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-01-16
Review By: Ivone
What's Good: Hotel moderno e bem decorado
What's Bad: Do sistema All inclusive. Não atendeu as minhas expectaticas
Comments: Hotel bem localizado para quem...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-01-13
Review By: Daniela
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-01-12
Review By: Fabiola
What's Good: Bedroom is excellent, super large! Breakfast is very good - I missed a coffee machine.
What's Bad: Location is in the core of Playa. Noise every single night! Hard to sleep. There is only one restaurant at a time, food gets very boring after 3 days. Do not accept dollars as payment.
Comments: Chic, boutique, good staff -...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-01-09
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-01-08
Review By: Anonymous
What's Good: La posizione è ottima, vicina alla spiaggia, convenzionata con un buon club spiaggia, vicinissima alla 5' avenida ma tranquilla, camere e bagni grandi e confortevoli.
What's Bad: Staff gentile ma poco preparato. Gli orari per le colazioni non sono mai rispettati. Dovrebbero essere ok dalle ore 7 a.m. ma molte mattine alle 8 non erano ancora del tutto pronti. Disastro se si chiede colazione in camera: chiesta alle 6 come previsto, promessa in 15 minuti (continentale senza nulla di particolare), sollecitata due volte, andati personalmente alla colazione pochi minuti prima delle 7 accolti con mille scuse assurde non era pronto nulla. Gli addetti erano tutti in cucina ma nessuno preparava nulla. Il bar apre all'orario convenuto ma non c'è mai l'addetto e si deve cercarlo nella struttura hotel. Cena del 31/12 poco appetibile e scarsa. Poca scelta per pranzo e cene. Pranzo solo alla piscina e cene suddivise tra ristorante/colazioni e rist. orientale. Piatti poco allettanti. Ristorante di colazione e cena solo all'aperto e in alcune giornate molto freddo. Molto da migliorare nella ristorazione in generale.
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: review category group of friends
Date of Review: 2018-01-07
Review By: Anonymous
What's Good: Very modern beautiful hotel and rooms. Clean and comfy. Loved the pool and restaurants, staff hardworking and friendly.
What's Bad: Loud outside music at night, food just ok, not on beach but beach closeby
Comments: Nice hotel but probably wouldn’t...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-01-07
Review By: Ernesto
What's Good: Ubicación única y excepcional, calidad de los alimentos y bebidas.
What's Bad: Personal da mejor trato a extranjeros que locales. Deberían prohibir el uso de popotes en área de bar (se vuelan a la calle que va al mar)
Comments: Fascinante
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-01-04
Review By: Daniela
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-01-02
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-12-28
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-12-27
Review By: Dhia
What's Good: Beautiful rooftop pool and sun lounging area with excellent bar and food service. Staff can't do enough for guests!! Guest rooms are modern and very nice. Food is good, especially breakfast. No kids!!
What's Bad: Many of the sunning beds on the rooftop are wearing through and need recovering. The air conditioner in our room was VERY loud each time it turned on, making it hard to get to sleep. Our bed was not real comfortable....it felt a little lumpy....needs replacement.
Comments: In all, a lovely relaxing...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-25
Review By: Peter
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-12-21
Review By: Rani
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-07
Review By: Udo
What's Good: Modern rooms, location in regards of distance to Beach and town center
What's Bad: Loud music until 2:00 AM, Coffee Shop is a joke - no attendance, door to outside locked, no any good coffee because of missing the right equipment and experience
Comments: Central location, loud music at...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-12-06
Review By: Anonymous
What's Good: Very accommodating staff. The food was delicious and there were plenty of options. Our room was comfortable. Great location to walk around in town
What's Bad: The wireless internet was spotty the entire stay which we rely on heavily as we typically plan our trip as we go. I found the electronic/house music blasting all day from the pool to give me a constant headache!
Comments: Cool boutique, nice staff, well...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-12-06
Review By: Anonymous
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-11-30
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-11-28
Review By: Anonymous
What's Good: El hotel está muy bonito, la Comida deliciosa y la ubicación excelente.
What's Bad: Se me hizo muy caro para lo que es, no salía agua caliente y no servía el aire acondicionado.
Comments: Buena
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-11-20
Review By: Jmbellof
What's Good:
What's Bad: Llegué a las 7:30 de la noche y me tardaron 1 hora en darme la habitación y yo había dicho que llegaba entre las 7 y 8
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-11-18
Review By: Jérôme
What's Good: Cooking quality, the roof top and the sun beds, the cocktails, the people, the spa not expensive
What's Bad: The design of the hotel is modern and really original but there is a real issue with the noise, it is not sound proof at all you can hear everything and music is lawed as we are in Playa del Carmen.
Comments: Good value and quality if...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2017-11-09
Review By: Julie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-11-08
Review By: Sergio
What's Good:
What's Bad:
Comments: Very poor
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2017-11-06
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-11-05
Review By: Jimena
What's Good:
What's Bad: Pagos adicionales
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-11-03
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-10-28
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2017-10-09
Review By: Anonymous
What's Good: El hotel es hermoso, la ubicación perfecta, la cama muy cómoda, aunque el aire acondicionado hacia un poco de ruido.
What's Bad: El servicio de restaurant es lento
Comments: unas estupendas mini-vacaciones
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-05
Review By: Dora
What's Good: מלון יפה במיקום מרכזי, אזור הבריכה מאוד יפה.
What's Bad: תחזוקה לא מדהימה, ירד גשם ולא טרחו להזיז את המזרנים בבריכה כך שהם נספגו מים ולא היה נעים לשבת עליהם יום למחרת כשהיה שמשי. האוכל במסעדות לא ברמה גבוהה, אמנם הכל כלול אבל בדיעבד הייתי מעדיפה לשלם כסף ולאכול בחוץ.
Comments: מר
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-10-05
Review By: Aurea
What's Good: Un servicio de primera; definitivamente regreso. El personal y sus instalaciones excelentes, vale la pena estar hospedado ahí.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-09-25
Review By: Felipe
What's Good: TUDO é perfeito o atendimento, qualidade da comida, e conforto do Hotel é nota 1000
What's Bad:
Comments: Ferias maravilhosas
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-09-21
Review By: Isabella
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2017-09-02
Review By: Samira
What's Good: Hotel de categoria Boutique All Inclusive, comidas e bebidas deliciosas, limpo e aconchegante, instalações novas, local privilegiado na Quinta Avenida, funcionários bem humorados e muito simpáticos. A piscina no rooftop é um dos lugares mais agradáveis de convivência.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-08-29
Review By: Akira
What's Good: スタイリッシュなホテルで若い人向き。朝食も美味しかった。
What's Bad: オープンな建物の構造が裏目に出て、レストランも屋上プールも蚊が大量発生。 また部屋にルームサービスのメニューが見当たらず、依頼しても最終日まで届く事はなかった。 カンクンからコレクティーボで移動したが、バスの路線からも遠く、フェリー乗り場からも徒歩20分以上離れている。
Comments: mosquito!
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-08-23
Review By: Zineb
What's Good: Très belle vue avec la piscine en rooftop. Hôtel très bien placé dans l'avenue commerçante de la ville ! À proximité des restos Bars boites supermarché et différents mall pour du shopping !
What's Bad: Petit déjeuner plutôt pauvre en quantité !
Comments: Très bel hôtel
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-08-21
Review By: Ekaterina
What's Good: Excellent all inclusive adults only boutique hotel! We've spent our honeymoon there, the staff took care of everything, the food was delicious, the rooftop with the pool and the bar are fantastic!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-08-20
Review By: Megan
What's Good: This hotel is really chic. The location is perfect! Rooms are very modern, spacious and clean. It's not crowded even though all the rooms are booked. The food is amazing getting the all inclusive is a sweet deal. It's a 5 min walk to the beach and it get's too crowded so we stayed on the pool most of the time. The staff is super nice and helpful. I would definitely recommend this place to anyone!
What's Bad: The wifi could be better.
Comments: I had an amazing time...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-08-10
Review By: Analia
What's Good: Toda la estadía fue excelente. El personal , las instalaciones y el servicio increíble!
What's Bad:
Comments: Volvería nuevamente
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-06
Review By: Jasmine
What's Good: I loved everything about the hotel. The location was great. The people were awesome. The food was good too. A perfect place to stay at for Playa del Carmen. Highly highly recommend.
What's Bad: The wifi was very spotty in the hotel room. It worked perfectly in the lobby and on the roof. But not too great in the room.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-04
Review By: Michalis
What's Good: Hotel is very modern,minimal and rooms are designed to perfection
What's Bad: The fact that we had to leave :(
Comments: Amazing boutique hotel in the...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-01
Review By: Isabela
What's Good: De tudo!!! O hotel é fantástico, arquitetura linda, serviço impecável, comida maravilhosa, localização perfeita e super confortável!!!
What's Bad: O único ponto negativo é o chuveiro que tem pouca pressão.
Comments: HOTEL MARAVILHOSO! JÁ QUERO VOLTAR
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-01
Review By: Yoanka
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-28
Review By: Laura
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-26
Review By: Anonymous
What's Good: Comida Ambiente
What's Bad: Lejos de la playa
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-06-14
Review By: Hugo
What's Good: La calidez de los mexicanos.Viva Mexico.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-13
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-06-05
Review By: Sarah
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-29
Review By: Steven
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-25
Review By: Jm65677
What's Good: The service at this hotel was EXCELLENT!!! No matter what time I asked for them to do something they were always very accommodating. I had a wonderful time at this location. The staff was excellent. The food was delicious. The concierge even called my tour company at 5am when the tour company was 10 minutes late. !!!! I would stay there again.
What's Bad: On the first night my air conditioner went out. However as soon as I reported it to the front desk they had someone come and look at it and fix it. He stayed until it was fixed. It was after midnight when he finished. Even though I had problems with my air conditioner the staff MORE than made up for it. They were always very nice. Despite the air problem I would stay there again.
Comments: Really a great experience
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-05-19
Review By: Cesar
What's Good: El hotel está muy bonito, la atención del personal es increíble, la alberca con una gran vista y está súper cerca de Mamita's
What's Bad:
Comments: Ubicación, comodidad y servicio
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-05
Review By: Tim
What's Good: The food was delicious and the staff was friendly. It was located right on the main strip and a short walk to the beach.
What's Bad: The pool is only like 3 feet deep. Not a big deal to me, but it could be a bummer to others.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-05-04
Review By: Doron
What's Good: צוות מדהים ,אווירה נהדרת ,מלון קטן ושקט בלי הרבה אורחים .פינקו אותנו בחדר עם גבינות ושמפניה כמה פעמים . האוכל מעולה והמתקנים של המלון נקיים וטובים . נהנו מאוד וללא ספק תמורה מעולה למחיר
What's Bad:
Comments: המלון הכי טוב שיש
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-03
Review By: Anonymous
What's Good: Lots of great amenities, fabulous food, no kids, right next to the city centre and the beach.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-02
Review By: Marcela
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-24
Review By: Eran
What's Good: מיקום מרכזי אבל שקט
What's Bad:
Comments: מלון מעולה עם תמורה מושלמת...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-04-24
Review By: Ane
What's Good: Rooms are spacioua and clean, pool is amazing, great food and alcohol, staff very attentive and nice. Location is great.
What's Bad: Room service options could be better and the coffee
Comments: Amazing!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-19
Review By: Alfonso
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-04-17
Review By: Francisca
What's Good: A equipe toda foi bastante atenciosa e amável. Excelente localização na 5ª Avenida, refeições deliciosas, quarto espaçoso e confortável. Como tivemos que sair cedo algumas vezes, pedimos o café da manhã no quarto e room service foi perfeito.
What's Bad:
Comments: Surpreendeu
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-16
Review By: Ricardo
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-13
Review By: Benjamin
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-04-12
Review By: Debora
What's Good: Tudo! Infra estrutura do hotel é moderna e jovem, auxilio e carisma por parte de todos os funcionários, comida de todas as refeições deliciosas e diferenciadas!
What's Bad:
Comments: Hospedagem excelente e diferenciada!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-04-02
Review By: Ivan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-03-13
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-03-09
Review By: Anne-cécile
What's Good: Hôtel disposant d'une très bonne situation géographique dans Playadel Carmen permettant de circuler à pieds dans la ville Excellentequalité de la restauration (rare dans les all inclusive) Propretéimpeccable Gentillesse du personnel Rooftop/piscine et décoration del'établissement superbe Parking gratuit
What's Bad: Attention, la situation géographique de l'hôtel est aussi son pointnoir: ultra bruyant!!!! Oreilles sensibles et dormeurs au sommeil léger,s'abstenir!!! Bruit permanent jusqu'à 5h du matin dans la rue etdans les couloirs de l'hôtel, ce qui peut se concevoir pour le bruitde la rue étant donné la situation géographique de l'établissementmais qui est inconcevable lorsque ce sont les clients de l'hôtel quihurlent la nuit dans les couloirs! Le personnel de sécurité, absolumentpas physionomiste d'ailleurs, qui vous traque à chaque entrée etsortie de l'établissement, pourrait peut-être se charger , au moins,de faire en sorte que les clients ivres de la nuit ne hurlent pas dansles couloirs..... Combiné au manque d'insonorisation des chambres,vous serez certains de ne pas dormir du séjour....Confort matelas et oreiller correct, mais pour ceux ayant des problèmes de cervicales, pensez à amener votre oreiller!Personnel très gentil, MAIS, manque de formation notable...:En restauration: on vous retire les assiettes, les couverts, etc. pour un oui ou pour un non. Vous n'avez pas encore posé la fourchette ou avalé votre bouchée que l'assiette est déjà retirée... ultra pénible quand on est en vacances et qu'a priori on est là pour se reposer et prendre son temps! Une armée de serveurs le matin au PDJ alors qu'il n'y en a pas spécialement besoin, et par contre, 2 serveurs qui galopent toute la journée au bord de la piscine pour servir tout le monde, et là pour le coup, 3 tapas qui sont sensés être rapides vous prennent 1h30...En chambre: 2 passages par jours mais la femme de chambre ne remet ni de papier toilette, ni gel douche, savon, etc. ne serait-ce que pour se laver les mains...obligé d'en faire la demande à la réception 2 fois en 7 nuits....c'est bien la peine de les faire passer 2 fois par jour!!!
Comments: Rapport qualité/prix décevant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-02-09
Review By: Jemma
What's Good: The property was amazing. The boutique feel or an all inclusive resort is so rare. We will definitely be back!!
What's Bad:
Comments: Incredible!!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-30
Review By: Jacqueline
What's Good: We had an amazing stay at Lat20 Live Aqua. We stayed four nights but didn't take too much advantage of the all-inclusive aspect of it as we are foodies and headed to some highly recommended restaurants that we had been dying to try. The bed was ultra comfortable, the shower was incredible, the jacuzzi was lovely and the atmosphere was wonderful! The staff were extra friendly and accommodating and the robes were to die for! I wish we were able to purchase one for home but they didn't have any in stock. Great stay!
What's Bad:
Comments: Honeymoon Stay in Playa Del...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-21
Review By: Rosane
What's Good: Localização, serviço, arquitetura, hotel muito elegante, decoração linda!
What's Bad:
Comments: Hotel eleganterrimo!!!
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2016-12-25
Review By: Екатерина
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-06
Review By: Rob
What's Good: Il servizio è stato straordinario e il personale gentilissimo. Elegante e confortevole, quasi tutto perfetto. In caso di un nuovo viaggio a Playa del Carmen, torneremo di certo.
What's Bad: Il vino è davvero pessimo, un hotel di questo livello deve proporre "all inclusive" qualcosa di meglio, non serve una grande etichetta ma un po' meglio. Altro problema il rumore forte del condizionatore in camera.
Comments: Un'isola di pace nel centro...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-12-04
Review By: Sarah
What's Good: The staff couldn't have been nicer/more helpful - especially Franco, Kevin, Claudia, Rocio. Hotel in perfect location beside 5th avenue. Food lovely, place spotlessly clean always.
What's Bad: Could possibly do with an indoor bar for when it is raining. Playa as a location is very commercial but if I was going again I wouldn't stay anywhere else!
Comments: Perfect!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-12
Review By: Marcio
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-11-07
Review By: Anonymous
What's Good: TODO ES PERFECTO
What's Bad:
Comments: LUGAR SIEMPLENTE PERFECTO
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-05
Review By: Andrea
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-11-03
Review By: Juan
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-10-21
Review By: Cesar
What's Good: Las instalaciones y la ubicación; la atención en general muy buena
What's Bad: Algunas personas (mesero y masajista de spa) con poca intención de atender amablemente
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-18
Review By: David
What's Good: Property was excellent, great bedrooms and facilities, lots of space. Wonderful staff, very friendly and front desk were very accommodating. Nice small gym in the hotel too, great pool area.
What's Bad: Hotel was rather quiet so not so much atmosphere in the evening, however it is close to all the bars and restaurants of Playa del Carmen.
Comments: Wonderful hotel, great facilities and...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-10
Review By: Damien
What's Good: Tout l'ensemble de l'établissement de l'accueil à la cuisine au mobilier rien a redire
What's Bad:
Comments: Le top
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-15
Review By: Rodrigo
What's Good: Todo es excelente, desde el servicio de los empleados, quienes son extremadamente amables y educados, hasta la calidad de los alimentos, la ubicacion, la limpieza y todo lo demas. Agradecemos especialmente a Rocio, Rosa, Alvaro, Luis, Roman, Julio, Epigmeo, Veronica, Daniela, seguramente nos estamos olvidando de alguno pedimos disculpas por eso, por habernos tratado tan bien durante nuestra estadia. Esperamos volver pronto y disfrutar del paraiso que ellos construyen con su amabilidad y servicio. Sin duda super recomendado.
What's Bad:
Comments: Todo excelente
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-09-11
Review By: Sisilia22
What's Good: The pool, the 5th AVENUE, the attention to details, the Asian diner, the staff, José Luis the supervisor. It's my new favorite place in Playa Del Carmen and I used to stay at the Royal Playa Del Carmen :) Will be back next year for sure!!!
What's Bad: The only think I was not impress was the breakfast, the service was slow and not a lot of choices and small portion. But compare with everything else its nothing.
Comments: Epic time :)
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-08-17
Review By: Marina
What's Good: Gute, saubere Zimmer schöner Pool und Lounge Aera
What's Bad: schlechter, unaufmerksamer Service Preis-Leistung wirklich schlecht
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2016-08-16
Review By: Angelica
What's Good: La comida es deliciosa y la atención increíble , me sentí como en casa. La ubicación es estupenda. Fui con mi hija y no hubo deseo que no fuera cumplido por los chefs y meseros , cualquier necesidad que surgiera en las instalaciones de inmediato fue resuelta .
What's Bad: Que no tenga su propio club de playa, aunque en mamitas la pase muy bien !
Comments: Unas cómodas , divertidas y...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-08-12
Review By: Anonymous
What's Good: todo un 10, ubicación, exclusividad, cero niños, tranquilidad, servicio.
What's Bad: los huevos benedictinos pueden mejorar.
Comments: Excelente elección, definitivamente me lo...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-06-07
Review By: W
What's Good: Staff was incredibly nice during our stay. The food was amazing. The rooftop's view was breathtaking.
What's Bad: Insect bites at the Mural (restaurant) when eating
Comments: Relaxing hotel, you just don't...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-05-24
Review By: Harmony
What's Good: This hotel was amazing. Staff are so friendly. We loved Samuel in the down stairs restaurant. He was so funny and went above and beyond to make our dining experience wonderful. Loved him in the pool bar too. Franco was also a favourite, he made the best drinks. Great service over all. The lady at the reception desk starts with an R was beautiful. So helpful. Pool was great, so beautiful and deck chairs very comfy. Rooms were beautiful and cleaned perfectly. Food was good. Worth every cent. Location was great, so easy to walk everywhere. Highly highly recommended. We will be back if ever in Playa again.
What's Bad: Room service was unrealible with timing. You would order a meal and it would be different each time. No big deal though loved everything else.
Comments: Wondedful, highly recommend.
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-05-18
Review By: Alvaro
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-05-17
Review By: Jeffrey
What's Good: Location & Parking Besides check in, Hospitality was very good.
What's Bad: I paid for 2 (2) queen beds per room. Originally I had My wife & 2 adult children planned for the trip, however our daughter decided to come after I booked and we thought no problem since we had the 2 beds. When we arrived they absolutely would not allow it and charged us another $80. That was the first time ever in any country they treated us that way,
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with older children
Date of Review: 2016-05-15
Review By: Seba_vx
What's Good: Everyone in the staff showed to be very careful with guests, so I felt comfortable since the first moment. Rooms are very large, clean, very comfortable bed, big shower box. Just excellent. The position is perfect, a few minutes walk from the beach and just behind the corner of the night life of Quinta Avenida. I read reviews stating that you could hear the noise, but I didn't, I had a room facing the backstreet and it was very quiet. I Had a great time in this hotel, I liked its whole concept that, according to my impression, seems to be thought for persons (mainly couples) in between 30 and 50 of age. If back in Playa del Carmen I will book here again!
What's Bad: The all-inclusive formula could work better with more restaurants available. Although being very good ones, at the moment of my visit they were just two.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-05-12
Review By: Bertha
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-05-12
Review By: Anonymous
What's Good: La atención de todo el staff es excelente
What's Bad:
Comments: Excelente servicio
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-05-11
Review By: The
What's Good: The hotel is adults only, all inclusive. The room was very nicely appointed and the rooftop deck & pool were the best !!! The staff couldn't do enough for us. Rooftop service was great and food there was very good and plentiful, especially the new sushi & tapas bar.
What's Bad: Food in the several restaurants was good, but nothing special.
Comments: Great hotel in an active...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-04-28
Review By: William
What's Good: The food was limited but excellent. The service around the clock was too. It is the perfect oasis in Playa.
What's Bad: I have no complaints.
Comments: Limited but excellent.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-04-24
Review By: Israelski
What's Good: The hotel looks amazing really modern and clean. Nice spa and nice pool. Food was good and the staff were really nice. I would recommend this hotel to my friends.
What's Bad: Me and my husband we're celebrating our honeymoon and were hopping to get upgraded to a better room or for a champagne but we received noting. Was really disappointed.
Comments: Great hotel
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-04-20
Swimming Pool
Fitness Center
Non Smoking

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