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Radisson Hotel Albany


Thanks to the hotel’s two pools, 24-hour gym and video arcade, our guests never lack for something to do at the pet-friendly Radisson Hotel Albany. Whether in the main two-story building or six-story tower, all 312 rooms are non-smoking, spacious and come with key amenities including a flat-panel TV with premium cable, coffeemaker, free newspaper and large workspace with high-speed internet access. A pillowtop mattress and “pillow menu” should please even the most finicky of sleepers, and come daytime, you’ll have your choice of ways to unwind — whether it’s in the heated indoor pool, seasonal outdoor pool, hot tub, sauna, 24-hour fitness center or video arcade. When you’ve had your fill of the action, nestle into a custom sofa at the cocktail lounge and catch a game on one of the four plasma TVs. You can have dinner right there or move to the on-site restaurant (kids eat free), which also offers breakfast and lunch. Additional amenities include a business center, gift shop and a free airport shuttle. The hotel is within walking distance of chain restaurant-plus stores and a movie theater, is one-and-a-half miles away. Albany International Airport is two miles from the hotel. our guests appreciate the free Wi-Fi and airport shuttle at Radisson Hotel Albany, conveniently located just minutes from the airport.

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Regular Price $105


Price
$63
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Neighborhood Albany Airport (ALB)
Regular Price 105
Review Rating 7.3
Country United States of America
State/Province NY
Category
Review By: Fei
What's Good: The bar is decent, T is doing nice job bartender us.
What's Bad: The bed is wet. The light flickers. The wall paper is peeling off.
Comments: I will not recommend anybody...
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2018-08-13
Review By: P-o
What's Good:
What's Bad: Nous avons réservé avec booking, un petit déjeuner compris et au moment du check in, on nous a dit si resto ouvert demain , le déjeuner est pas compris et entre 9,50$ ou buffet 13$
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-08-12
Review By: Anonymous
What's Good: The inside pool was nice and my son loved it
What's Bad: The grill was closed for dinner so we had to go to the lounge, we sat outside and the staff never came outside we had to go back inside to get them to take our orders.
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-08-12
Review By: Pegro
What's Good:
What's Bad: Unser Zimmer ging in den überdachten Innenhof, deshalb war es sehr dunkel darin
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-08-09
Review By: Julia
What's Good: Staff were very friendly.
What's Bad:
Comments: Great Place
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2018-08-09
Review By: Sherry
What's Good:
What's Bad: Stayed there twice and both time the AC didn’t work that great.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-08-07
Review By: Nicolas
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-08-06
Review By: Baum
What's Good: I like the price. Very affordable, easy to locate, many restaurants in the area, my granddaughter loved the outdoor pool and the indoor pool. Would have like the coffee machine to have been available in the late evening when we returned to the hotel but it was only available in the early morning.
What's Bad: The grill was closed for dinner on that Saturday we arrived. The front desk people were very friendly and accommodating.
Comments: Very affordable!
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-06
Review By: Michael
What's Good: Having access to the pool and Jacuzzi at the end of a long drive was great.
What's Bad: We could hear the guests in the next room quite easily. We didn't take the breakfast because it seemed get expensive at 12.95 per person. Front desk couldn't tell us if the restaurant made any special arrangements for families.
Comments: Good space and facilities
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-06
Review By: David
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-08-05
Review By: N8allen
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-08-05
Review By: Stephanie
What's Good: The front desk was very helpful. The 1st room we checked into was by the indoor pool and the chlorine and steam truly irritated my daughters asthma. We told the front desk and they moved us to the towers. Made the rest of our stay much nicer.
What's Bad: We prepaid for our stay and provided a credit card for incidentals and next morning they charged our card again for one night stay. Front desk corrected the error. Wait staff at the Grille SUCK. They are rude, disrespectful and need more job training. They were so rude to us we refused to eat there. Manager offered us a free breakfast for the next morning but we did not want it.
Comments: 4 Night Stay for Sons...
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-08-05
Review By: Ginette
What's Good:
What's Bad:
Comments: Old and run down
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-04
Review By: Terrsa
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2018-08-04
Review By: Michel
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-04
Review By: Judy
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-08-03
Review By: Pegro
What's Good: Gute Lage
What's Bad:
Comments: Gutes Motel
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-08-03
Review By: Dominique
What's Good: Piscines
What's Bad: Pas de déjeuner
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-08-03
Review By: Annie
What's Good: Le décor est un peu vieillot (d'aucuns diront délicieusement suranné) mais la chambre était grande et bien équipée (frigo, bouilloire, plaques de cuisson). Le service est impeccable et le personnel très courtois. Je recommande.
What's Bad:
Comments: Décor vieillot mais service au...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-08-03
Review By: James
What's Good: Comfortable beds
What's Bad: No windows to the outside
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-08-03
Review By: Carole
What's Good: Location and pools
What's Bad: Some leftover candies on floor when we arrived
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-08-02
Review By: Abdullah
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2018-08-01
Review By: Michael
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-08-01
Review By: Keith
What's Good: We loved the hotel. The set up by the indoor pool is ideal. It was great to go play golf and come back and have the patio tables outside the rooms around pool. The pool is as advertised online. You know how some hotels look amazing online and when you get there you are just disappointed. It didn’t feel like that at all at the Red Lion. We definitely plan on returning there next year for our annual Saratoga race/golf trip.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-07-31
Review By: Claire
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-30
Review By: Kristain
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-07-28
Review By: Raphaelle
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-07-28
Review By: Kimberly
What's Good: Location close to mall and Whole Foods. Nice pool.
What's Bad: The bathtub had no way to hold water so couldn’t take a bath. There was a wedding going on and members of the wedding party kept us awake for hours marching up and down the hallways laughing and talking very loudly. Called front desk but it didn’t end until I confronted them myself in my pajamas after midnight. Really wished we could have gotten a better night sleep for $163. Since this was done through booking.com, the lady at the desk could not make any adjustments although she seemed willing, so now will see if I will continue to use booking.com for future reservations based on making this complaint.
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-07-28
Review By: Chris
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-07-27
Review By: Genevieve
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-07-27
Review By: Jörg
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-07-27
Review By: Henry
What's Good: The pool was nice.
What's Bad: I was not told about the $75 charge for incidentals at check in.
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-07-27
Review By: Bob
What's Good: location
What's Bad: Room's carpet was sticky and AC barely worked. Price way, way to high for the accomodations provided.
Comments: Way over priced for a...
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2018-07-27
Review By: Debi
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-26
Review By: Henry
What's Good:
What's Bad:
Comments: Very poor
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2018-07-25
Review By: Philippe
What's Good: Piscine, service, personnel courtois
What's Bad: Pourrait être un peu plus propre
Comments: Bon pour le prix
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-07-25
Review By: Fred
What's Good: Great costumer service
What's Bad: No coffe maker in the room
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-25
Review By: Dominique
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-24
Review By: Natalie
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-07-22
Review By: Victoria
What's Good:
What's Bad: J’ai oublié ma chemise de nuit dans cette hôtel où j’ai passé une nuit, le personnel n’a pas retrouvé ma chemise de nuit !!!Vraiment bizarre
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-07-22
Review By: Jean
What's Good: Staff were friendly
What's Bad: In desperate need of refurbishment and a good clean! Dusty rooms and mouldy bathroom No coffee makers in rooms and complimentary coffee only available in the early morning Who wants to get dressed to get coffee??
Comments: Served its purpose
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-07-21
Review By: Dave
What's Good: Nice clean pool
What's Bad: Cigarette buts in stairwell
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-21
Review By: Dana
What's Good: Staff members were friendly, helpful and competent.
What's Bad: Food was unacceptable and there was no restaurant within walking distance.
Comments: For a similar price, my...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2018-07-19
Review By: Daniel
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-07-17
Review By: Jennifer
What's Good: Two pools. Comfy beds.
What's Bad: I would suggest some kind of free breakfast.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-07-16
Review By: Susan
What's Good: Pool
What's Bad: When l got there they had said l booked 2 rooms. I said not true. The girl ignored me and said led be charged for cancelling the 2 rooms. She then served another customer l walked away in tears. I had just buried my dad the day before. I then went on my confirmation from booking com and showed her 1 room 1 night. Suddenlunch they saw there mistake they became very nice offered we could get in a room early. I cancelled the booking with them for the 17 because l was never coming back. When we got on the second floor with our luggage we wondered around looking around for room 254. Then a cleaning lady said the 5 looked more like a 3. Then the cards wouldn’t in the door. Another trip to the desk to get new keys. That night we had to call to the desk twice. They was only a sheet on the bed. A man gave me one more cover no blanket. We will never go to this hotel again !!!
Comments: Poor old and staff are...
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2018-07-16
Review By: Camviet
What's Good: Friendly staff, good ac, nice shower, nice pool and Jacuzzi.
What's Bad: Had to have bathroom light repaired three times, toilet seat mounted 1 1/2 inch crooked to the right. One of the lounge chairs at the indoor pool had a broken frame and I ended up with a 3 inch gash on my left leg. I reported it to the maintenance man and the Front desk clerk. Also the Ice Maker did not work on the 6th floor in the Tower Building where we stayed.
Comments: It would have been nicer...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-07-16
Review By: Michele
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2018-07-15
Review By: Michaelsmith03
What's Good:
What's Bad: Whe we checked in at 12 midnight all the man at the desk could do is complain that he had to work over his shift and i just wanted my room because i was tired. Also they never told me i would be charged 75.00 dollars for incidentals and would be refunded at check out for it. Them the night mare started. Ac didn't work in first room was moved at 2am after the women at desk took 15 mins to put us in room right next to the room i was in. Sink in bathroom leaked out of handle and flooded the counter top. Shower when toilets were flushed in other rooms made our shower water very hot were it burned us. Beds were very hard and uncomfortable. hotel was a crazy maze to find bar and outside pool. restaurant in front was not open and was only taking takeout orders.. Hotel is more like a 0ne star maybe a two star and that's being nice. It was a night mare to walk around all the hallways to find things. Also the out side doors didn't work with key card to get back in hotel near my room which i had to walk all the way around to the front to get in and walk the maze to my room. Hotel manager told me it was an older hotel and i think that's no excuse the place is a DUMP and should be torn down. I will never stay there again.
Comments: Hotel sucks and would never...
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2018-07-12
Review By: Deborah
What's Good: I liked the staff, we ate breakfast only at their restaurant and it was good. The staff at the front desk and in the dining room were really nice.
What's Bad: The first two rooms they tried to give us were very damp and musty the third room was in a different building on the sixth floor and was great. They were very good about moving us. I think the problem in the first two rooms may have been caused by the indoor pool which didn’t seem to be too far from those rooms. They also do not offer a free continental breakfast and our room didn’t have a microwave.
Comments: Because the staff was so...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-07-11
Review By: Shane
What's Good: It was very good place to stay it was huge has a bar and a pool and a game room.
What's Bad: I didn't like that they only take credit cards absolutely no cash, and no free breakfast.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-10
Review By: Martha
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-09
Review By: Anonymous
What's Good: Everything
What's Bad: I liked everything about the hotel
Comments: Satisfied
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-08
Review By: Albany
What's Good: Really comfortable bed. Clean room.
What's Bad: The smell of the hallways was musty, & the coffee at the restaurant tasted the same as the smell. It was deserted, no life in the place. Overall it was quite depressing and costly.
Comments: average at best
Customer Rating: 5
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2018-07-07
Review By: Steve
What's Good: Exceptionally clean and comfortable. Great indoor pool!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-07
Review By: Anita
What's Good:
What's Bad: Just far from where I needed to go
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-07-04
Review By: Anonymous
What's Good:
What's Bad: Rooms need renovating badly
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-07-02
Review By: Hong
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-06-29
Review By: Anonymous
What's Good: Nice, quiet location!
What's Bad: They didn’t change my linen daily, or give out new towels.
Comments: Good value!
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-06-29
Review By: Linda
What's Good: Clean rooms, friendly staff and pools were fantastic!!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-06-29
Review By: Anonymous
What's Good: The pool and the arcade are super fun! Beds were comfy and the woman who checked us in was lovely.
What's Bad: We couldn’t quite get the room (224) cool enough and the air conditioner was very loud.
Comments: Perfectly Fine
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-06-28
Review By: Anonymous
What's Good: Temperature in shower kept changing- from very very hot to cold
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-06-28
Review By: Michael
What's Good: Indoor pool wad great. Staff where polite note that we had allot of interaction with then as everything was OK.
What's Bad: Outside pool looked alot better on the website than in reality.
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-06-28
Review By: Jonathan
What's Good:
What's Bad:
Comments: Convenient and comfortable. Nothing amazing...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2018-06-25
Review By: Ann
What's Good: There was supposed to be transportation from the airport to the hotel but apparently between 12 AM and 4 PM it is discontinued. The front desk person reimbursed me $17 for my taxi fee.
What's Bad: There was supposed to be transportation from the airport to the hotel but apparently between 12 AM and 4 PM it is discontinued. The front desk person reimbursed me $17 for my taxi fee.
Comments: The rooms depicted in Booking.com...
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: review category group of friends
Date of Review: 2018-06-24
Review By: George
What's Good: Great breakfast and service
What's Bad: Not one thing
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-06-22
Review By: Edward
What's Good: Great hotel beautiful pool area and comfy beds
What's Bad: $12 breakfast buffet
Comments: Pretty good will come agin
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-06-21
Review By: Kevin
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-06-12
Review By: Jodi
What's Good: All staff was incredibly helpful and friendly
What's Bad: No microwave in room
Comments: Fantastic
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-06-12
Review By: Yan
What's Good:
What's Bad:
Comments: Old, but great price, great...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-06-07
Review By: Andreas
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2018-06-04
Review By: Sonia
What's Good: The. Bed. Was. Awesome!! The faculty were. Friendly and cordial
What's Bad:
Comments: I will be back!!!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-06-04
Review By: Ken
What's Good:
What's Bad:
Comments: Ken
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-06-02
Review By: David
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-05-31
Review By: Isaac
What's Good: Friendly quick service
What's Bad: Arcade was not up to date games wise
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-05-31
Review By: Rita
What's Good:
What's Bad:
Comments: Very poor
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2018-05-25
Review By: Destiny
What's Good:
What's Bad: Customer service sucks! Rude guest as well
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2018-05-24
Review By: Rafael
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-05-23
Review By: Anonymous
What's Good: The staff was very friendly, check in went smoothly. There was one gentleman that was working maintenance or cleaning, I'm not sure he was everywhere we went! he went out his way to open doors for us or take garbage - he was just overall a super nice person! Always smiling!
What's Bad: The hotel was dated, we were asked if we wanted our room cleaned and we said yes and requested extra towels but upon return back later that night this was not done. When we called the desk they delivered towels right away and offered to clean the room. It was just overlooked and they tried to fix the problem.
Comments: Service and location were great,...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-05-23
Review By: Audrey
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2018-05-23
Review By: Kevin
What's Good: Nice, clean rooms; spacious property; nice bar/restaurant opened as advertised. Great value.
What's Bad: nothing
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-05-23
Review By: Kelly
What's Good: Pool and some of the staff was very nice
What's Bad: Very unkept... we requested an iron twice no one brought it...The room across the hall was open until late at night w dirty towels on the floor
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2018-05-23
Review By: Jane
What's Good: Liked the layout of room Pool, hot tub, and spacious for a group of people
What's Bad: The stains on the carpet and curtains The room was clean but the bathroom needed toiletries
Comments: Nice but need to update...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-05-22
Review By: Erinn
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-05-21
Review By: Paul
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-05-21
Review By: Guy
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-05-21
Review By: Mary
What's Good:
What's Bad: The hotel was aging and not kept up - recently bought and I felt like booking lead me here with a secret deal but it was just a ploy. Not happy with what I paid for what I got
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2018-05-21
Review By: Ron
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-05-20
Review By: Donald
What's Good: Staff was good and the place fairly clean. You pay for your breakfast but it was very good.
What's Bad: Location is a bit out of the way, probably good for the airport. Someone was smoking on our floor, not the hotel's fault! Pool needs some work, and the really need pool towels.
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-05-17
Review By: Anonymous
What's Good: Friendly staff
What's Bad: Cold food, old ac system in our room didnt work
Comments: Mediocre
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-05-14
Review By: Lori
What's Good: Rooms were very clean and bed was soft. Staff very friendly
What's Bad: Nothing
Comments: Excellent
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-05-14
Review By: Johanna
What's Good: Very comfortable and cozy.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-05-13
Review By: Francois
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-05-10
Review By: Papadukes
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-05-04
Review By: Keith
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-05-02
Review By: Lisa
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-04-30
Review By: Marieve
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2018-04-30
Review By: Penny
What's Good: We didn't eat there but the beds were very comfortable and the pool was awesome
What's Bad: There was a fan that runs all the time and during the night it made some really loud noises that woke us up
Comments: We liked g
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-04-28
Review By: Rachell
What's Good: My daughter LOVED the pool and the beds were comfortable.
What's Bad:
Comments: Great place to stay! :)
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-04-24
Review By: Roderick
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-23
Review By: Jason
What's Good:
What's Bad: The building is dirty and dilapidated , The pool was dirty and had some sort of dirt or sand all over the bottom as if it never gets cleaned. Walls were falling apart in the hallways, grounds are not clean or manacured. Overall I was extremely disappointed, especially for the price. The pictures are deceiving. The Staff was not friendly. The room was small and dirty. It was like a road side motel not the lavish hotel it is portrayed as online. I’ll never stay at a this chain of hotels again.
Comments: Disappointed
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2018-04-23
Review By: Reannon
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-04-15
Review By: Thomas
What's Good:
What's Bad: There was a breakfast put on outside of our room with setup starting at 6am on a Sunday! The guests ate until 7:30 and then there was cleanup. Not relaxing in the least.
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: family with young children
Date of Review: 2018-04-11
Review By: Unique
What's Good: I didn't like the hotel the shower wasnt working
What's Bad:
Comments: Very poor
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2018-04-11
Review By: Nicole
What's Good: Location
What's Bad: Old, dusty, dirty... need I say more?
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2018-04-08
Review By: Krystal
What's Good: I liked the location and the fact that it had a pool and it was warm the rooms was ok but the bed was comfortable but the fact that I requested a microwave before hand plus called the night before to double check my booking got there check it asked about the microwave again was told that they had one and it would be delivered to my room by the time I got back came back at 11 still no microwave called down stairs to be told one will be brought up in a 30 mins sat there waiting cause I needed warm milk for the kids when I realized it was 12 I called back to then be told there was no lore microwaves to then ask next morning what happened and was told they are sorry smh that’s not cool at all and the business center there printers don’t work at all I had to email my person stuff to the front desk to get them to print it
What's Bad: New management need to step up also heard a lady say there Are hair balls in the hot tub so nasty get a better communication going
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-04-03
Review By: Jeffrey
What's Good: Extremely comfortable bed.
What's Bad: Plumbing issues in room (although both were promptly corrected.)
Comments: Comfortable beds, convenient location. Issues...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-04-03
Review By: Timothy
What's Good:
What's Bad: Shower didn’t drain properly, was ankle deep within minutes, sink didn’t drain right either. Toilet bowl was filthy upon our entry, had to call to get a light bulb installed in lamp. Each day they unplugged it & we had to move furniture to plug back in. Pool was filthy, looked like black mold on bottom. Lots of ants by jacuzzi.
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2018-04-03
Review By: Timothy
What's Good:
What's Bad: Shower didn’t drain properly, was ankle deep within minutes, sink didn’t drain right either. Toilet bowl was filthy upon our entry, had to call to get a light bulb installed in lamp. Each day they unplugged it & we had to move furniture to plug back in. Pool was filthy, looked like black mold on bottom. Lots of ants by jacuzzi.
Comments: Very dirty hotel
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-04-03
Review By: Sandy
What's Good: Great place
What's Bad: It stated free breakfast when booking but that was not the case. Had to pay for breakfast
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-04-02
Review By: John
What's Good: Clean, staff polite and caring convenient location . Restaurant was nice clean food was good.The pool was fantastic.
What's Bad:
Comments: Nice relaxing .
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-31
Review By: Stephen
What's Good:
What's Bad: I booked at a the Albany Raddisson and then when I got there it was a Red Lion. If I was informed of the take over I would have gone elsewhere. The staff was unorganized and didn't know how to check me in. I didn't get room service one night, they forgot me.
Comments: I booked a Radison and...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: solo traveller
Date of Review: 2018-03-21
Review By: Patricia
What's Good: I like the breakfast.
What's Bad: I booked my room ahead asking for a microwave never Did I get an yes or no.
Comments: It was ok but sheets...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-03-20
Review By: Shawn
What's Good: Location of the building as always is in very good location staff was very friendly
What's Bad: Bugs in the room. Restaurant hours or not accessible food was mediocre.. No luggage carts. Pool and hot tub were not heated
Comments: Need a lot of improvements...
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2018-03-20
Review By: Alicia
What's Good: The pool was nice, not as big as the pictures make it seem. The staff was very friendly.
What's Bad: I paid way less money to stay at a nicer place the previous two nights (The Holiday Inn in East Greenbush). There are hanging drop ceilings in the bathroom that make it pretty small. My boyfriend is 6 feet tall and I'm 5 feet tall and I could touch the ceiling in there. Also, there is no shower exhaust fan, which most people know, means it can lead to mold.
Comments: Was an okay stay, but...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-03-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: review category group of friends
Date of Review: 2018-03-15
Review By: Nicole
What's Good: He house keeper that helped me find my room was very friendly.
What's Bad: The parking lot wasn’t plowed, the staff didn’t tell us our room was in a different building, the hot water didn’t work, the heat didn’t work, some of the lights in the room wouldn’t work.
Comments: Never again. Should have been...
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-03-05
Review By: Melissa
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-03-02
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-03-01
Review By: Krystal
What's Good: I liked the room the layout and the open environment and he security
What's Bad: The fact that the sheets wasn’t changed he whole time I was there but the room was clean I think they need to change the weekend staff or re teach them cause they did a bad job at cleaning the room on Sunday and I think they should add a washer to the dryer room cause you never know if people wanna take back clean clothes on a vacation and not dirty
Comments: It’s was great dispirit the...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2018-03-01
Review By: Brittybat
What's Good: It was very comfortable
What's Bad: The pool was shut down
Comments: Pretty nice
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-02-28
Review By: April
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-02-26
Review By: Amanda
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-02-25
Review By: Lorena
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-02-19
Review By: Gina
What's Good: Had good amenities and good location
What's Bad: Could use some upgrade in lobby like furniture Saw one staff member unhelpful to customer but the rest very good
Comments: Pleasant for my family all...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-02-19
Review By: Victora
What's Good:
What's Bad: Not enough towels took four calls over two days to get more towels. Also at checkout the wrong card was being repeatedly charged when I paid at check in with a totally separate card than I booked my reservation with.
Comments: Probably would not stay here...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-02-19
Review By: Scharry
What's Good: It was just the people next door to us we’re ridiculous and was complaining about nothing. I was in a room with 3 children under 10 they were just watching tv and they complained.
What's Bad: Loved the hotel
Comments: I would come back and...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-02-18
Review By: Anonymous
What's Good: Pool and hot tub area were nice but dirty. Food was good in the Grille. Sundays staff was great and accomodating.
What's Bad: This past weekend i incurred a bad experience at the Radisson. I requested adjoining rooms included in my reservation. Upon check in, the customer service representatives were busy chatting amongst themselves before customer needs. My room was not connected and upon inquiry immediately after getting in the room I was told there were no adjoining rooms on my floor period. My friends arrived in their room next to ours to find an adjoining door to the room next to theirs. Mind you on the same floor. The room was dirty, dusty and there was human blood on our down comforter. Housekeeping told us that different ones were not available. The bathtub had human body hair on the walls and floor. Urine stains on the floor. The sink in the room did not drain if filled. There was a pool attendant who watched as a guest rescued a drowning child in the pool. Housekeeper Shay went above and beyond her job being extremely accomdating when I spoke with her about the cleanliness of the room. She expressed she was new and was phenomenal. Even staying past her scheduled workshift. Jeanette at the front desk was also very friendly and helpful on Sunday when we checked out. I wish I had dealt with her from the beginning. I also inquired about price matching as i found the same room for $50 less. I was told they do not match prices. No military discounts. My overall satisfaction is very low for this stay. Jennifer Coon
Comments: It was terrible.
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: review category group of friends
Date of Review: 2018-02-14
Review By: Aurélien
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2018-02-08
Review By: Falita
What's Good: The bar/restaurant inside the Radisson had GREAT STAFF and the food/drinks were also good.
What's Bad: Not all entrances were shoveled AND the door kept freezing or just malfunctioning and someone had to let me in the door which was closest to my room. My suggestion, if they don't intend to fix the problem, is to not put people in those rooms when there is snow and/or extreme cold.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-02-01
Review By: Julie
What's Good: staff was very friendly and helpful upon arrival.
What's Bad: I asked for a microwave to be brought up to my room and it was never delivered. My key was deactivated very early in the morning on check out day and I had to leave some food items in the room because I could not get back into the room or the building.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-01-30
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2018-01-25
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2018-01-17
Review By: Tachary
What's Good: Hotel accommodated my requests for late check in and late check out without hesitation.
What's Bad: I believe the 150 dollar hold on your account should be explained to the customer. I also believe 150 is a high amount to hold when the price of the night was only 100 dollars.
Comments: Needed place to stay to...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-01-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2018-01-13
Review By: Isaac
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-01-08
Review By: Shanell
What's Good: It was nice and clean
What's Bad: There was no soap in the room when I checked inI had to call down for it
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-27
Review By: Christina
What's Good:
What's Bad:
Comments: Very poor
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-12-26
Review By: Ana
What's Good:
What's Bad: Very dirty and smelly. Would never stay there again.
Comments: Bad and unpleasant.
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-12-18
Review By: Eugene
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-12-17
Review By: Nancy
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-12-06
Review By: Adam_safadi
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-11-28
Review By: Serenity
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-11-17
Review By: Jean-hugues
What's Good:
What's Bad: Old building
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-11-16
Review By: Anonymous
What's Good: Staff was friendly, from the front desk to the waitress at breakfast. Great price for what we got. Nice having an indoor pool to keep the kiddies occupied and get out some energy while traveling.
What's Bad: Indoor pool was a bit cold, little guy didn't want to stay in because of it.
Comments: clean and friendly
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-11-07
Review By: Evan
What's Good: Nothing
What's Bad: Fleas in tbe room. Phone for wake up did not work. Rugs looked dingy. Unpleasant odor in room.
Comments: Very disappointed. Kids running around...
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2017-11-07
Review By: Winter
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-11-01
Review By: Pierre
What's Good:
What's Bad:
Comments: Mener again
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2017-10-29
Review By: Anonymous
What's Good: 房间小,空调噪音大,跟国内的丽笙酒店不可同日而语,不推荐。
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-10-25
Review By: Naveen
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-10-23
Review By: Anonymous
What's Good:
What's Bad: Hotel is nice and kind of unique. The rooms are getting a little tired...could use some updating.
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-10-23
Review By: Inna
What's Good: nothing
What's Bad: 1. Room was not cleaned before and during accomodation: garbage and sweets on the floor, hair in bathroom. 2. No sound insulation at all. Squeals from swimming pool, talks in corridor and next rooms were very loud. 3. Rude night attempt to move me out from room during reserved and paid period due to staff mistake. No apologies were brought: "you can stay in your room". 4. On check-out day staff knocked in my door VERY earlier and woke up with reminder for check-out today. 5. Air conditioning did not heat. 6. I ordered continental buffet (less expensive) every day but at check-out I found account with more expensive (I forgot title) buffet for all time. 7. Blocking of several unclear amounts of money on card. It was too much. My colleagues have more or less the same claims.
Comments: Very bad
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2017-10-23
Review By: Anonymous
What's Good: The location of the hotel is convenient.
What's Bad: The service was absolutely horrible. We were first assigned to a room that was still dirty - had trash in the sink, linens on the floor. The hotel staff was rude on the phone. The cleaners knocked on the door and disrupted us despite having the “do not disturb” sign on our door. Breakfast in the hotel restaurant was terrible - the staff were rude and unpleasant, the food tasted bad, and they closed the buffet prior to the designated time. We will never return to a Radisson hotel.
Comments: Very unpleasant and disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-10-20
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-10-18
Review By: Jennifer
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2017-10-16
Review By: Seriously
What's Good:
What's Bad: It was around 1 a.m. when we arrived, and we were given a room that already had someone in it. The night clerk told us he gave us the wrong room number. We eventually got into the correct room. Additionally, we asked that the charges be billed to a separate credit card...other than the one used to reserve the room. Both credit cards were billed for the same room and it took a week and a couple of phone calls to get the problem solved.
Comments: Service was poor.
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-10-10
Review By: Edward
What's Good:
What's Bad:
Comments: Overall the hotel was disappointing. Extremely dated public areas and rooms. Carpets wrinkled in hallways. Strong smell of chlorine from indoor pool permeates. Overworked and overwhelmed desk staff had 30 minute line for check in.$75 hold on credit card for "incidentals" outrageously high. Location was good.
Customer Rating: 5
Review Description: Fair
Type of Traveler: Business
Date of Review: 2017-10-08
Review By: Tamera
What's Good: The inside pool was very nice. And the attendant was very friendly.
What's Bad: The room wasn't all that great. Finding my room was very difficult.
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2017-10-02
Review By: James
What's Good:
What's Bad: The fly in my room and the noise from the breeze way
Comments: Ok
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2017-10-01
Review By: Patricia
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-09-25
Review By: Patricia
What's Good:
What's Bad:
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2017-09-21
Review By: Eva
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2017-09-19
Review By: Ahmad
What's Good: Near mall
What's Bad: Reception are not so nice I came at 7pm still room not ready
Comments: No enjoyment
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2017-09-06
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-08-31
Review By: Mignonette
What's Good: Na
What's Bad: Na
Comments: Only stay a couple of...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-08-30
Review By: Robert
What's Good: Good location. Easy to get to hotel. Friendly staff.
What's Bad: Shower head was broken and had to stand directly under shower to get wet. Very poor.
Comments: It was ok.
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-08-29
Review By: Sydney
What's Good: Front desk Staff was friendly and helpful
What's Bad: I have ambulation issues and the first room I was given was as far away as you can get from the lobby and was on the second floor even though I requested first floor close to the lobby. Not a handicap friendly hotel. Also bathtub had rust stains; there were empty water bottles under the bed upon check-in and worst of all the housekeeper dropped off towels at 9:00 am and never came back to make the beds or take out garbage etc. I never experienced that in a hotel stay
Comments: Very disappointed with lack of...
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2017-08-27
Review By: John
What's Good: I could see refurbishing in our room such as new door, ceiling, crown molding and toilet. the bed was comfortable. Your staff, with the exception of the maids were poorly trained and treated us like they were doing us a favor. the value for the money was good. one other thing, the odor in the refrigerator was awful. Your complex was huge and difficult to get around.
What's Bad:
Comments: Very disappointed.
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2017-08-25
Review By: Anonymous
What's Good: It's close to all restaurant
What's Bad: Staff are rude and very unhappy when have to help customers.
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2017-08-24
Review By: Michael
What's Good: Location was excellent. Near lots of restaurants and shopping. Check in was fast and easy.
What's Bad: My room appeared to have been only half cleaned. There was one trash basket that was not emptied. There was about 1/3 of a roll of toilet paper and no spare. When I opened the door - which was so misaligned that it would not close without a significant push - I found the TV was on. And there was a small stain on 1 of the pillow cases.
Comments: Nice hotel but a very...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-08-24
Review By: Eugene
What's Good: nothing
What's Bad: everything
Comments: no
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2017-08-24
Review By: Mary
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-08-22
Review By: Maureen
What's Good: Bathroom was dirty each day. Sink had toothpaste. Floor hairs and sticky. Bed not changed per request. No breakfast included.
What's Bad: See above
Comments: Room was dirty especially bathroom.
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2017-08-17
Review By: Mary
What's Good:
What's Bad:
Comments: Felt it was good value...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-08-16
Review By: Arlene
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2017-08-15
Review By: Linda
What's Good: Happy hour snacks and drinks... nice
What's Bad: Out dated and run down rooms...especially bathroom
Comments: Suited the purpose for a...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-15
Review By: Stephen
What's Good: The hot tub
What's Bad: Our room was unclean, we had not towels, when asked we were told that they were being washed. One of our beds was missing its blanket, again, told the hotel didn't have enough for the amount of guests. After our first night in hotel, I called reception in morning to ask that they make sure our room is made up with blanket, roll away bed, and towels as well as toilet paper (which we didn't have). I was assured this would happen. We returned that evening at 930 pm and the room hadn't been touched. Again called reception, they sent someone down who told us this wasn't her job. She had me help her with linens and I made the beds as she kept reiterating this wasn't even her job..."bad housekeeping...supervisors should be checking on the staff etc" As we were checking out another family was complaining of similar issues. BY far the WORST hotel in US I have ever stayed at.
Comments: Deplorable
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-08-15
Review By: Anonymous
What's Good: Everything the inside and outside pools its overall just a beautiful place to stay
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-08-14
Review By: Earl
What's Good:
What's Bad: hotel needs renovation
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2017-08-11
Review By: Michael
What's Good: Staff very helpful
What's Bad: The van smelled like smoke
Comments: Nice place to stay
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-08-06
Review By: John
What's Good: Comfortable bed
What's Bad: Bathroom
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-05
Review By: Art
What's Good: Great breakfast and pools
What's Bad: Daily room cleaning very spotty and incomplete. One day took three calls to get room cleanup and one day we had no room cleanup and chased down towels.
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-03
Review By: Louise
What's Good: Très bien situé et facile d'accès.
What's Bad: Établissement qui n'est pas bien entretenu. Air climatisé dans les chambres qui ne fonctionne pas, propreté douteuse des chambres. Les draps sont froissés.......ont-ils été changé? Murs et plafond des salles de bain avec cernes et revêtement qui se décolle........
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: review category group of friends
Date of Review: 2017-07-31
Review By: Osadebamwen
What's Good: Property needs renovation
What's Bad: The property looked old and unkempt
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2017-07-28
Review By: Konstantinos
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2017-07-27
Review By: Esther
What's Good: Parking was convenient. The breakfast (which is NOT included) was decent.
What's Bad: This was the filthiest hotel I have ever stayed at. The first room I was in was moldy and smelled awful. We were switched to a second room that had the most disgusting bathroom I have ever seen. There were pubic hairs on the toilet, gravel in the tub, what might have been animal droppings on the floor, and a BLOODY HANDPRINT on the door. We saw the cleaning staff "clean" the room. All they did was fix the bed. The hallways smelled like cigarettes and death. I would have been better off staying at a motel. Never again.
Comments: WORST HOTEL EVER!
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: review category group of friends
Date of Review: 2017-07-27
Review By: Julie
What's Good:
What's Bad: very old and needs major facelift, everything is dingy and old
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-07-24
Review By: Melvin
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-07-20
Review By: Anonymous
What's Good: location
What's Bad: the room was outdated', dirty , dust on fixtures at least a quarter inch on the lights.. , peeling wallpaper in the bathroom, stained ceiling tiles ( stains the size of paper plates so not small ) spiders on the window track , key didn't work in the lock.... even the maintence man had to try a dozen times to get it to turn green... ..... mirror in main room totally smudged with fingerprints etc. etc.. .called a manager to the room who agreed with everything I pointed out. Told her she should take the room out of service and clean it and work on the door lock . She gave me a pass for a free breakfast buffet and i was told they serve at 6am.........was going to start out the next morning at 6 so I packed up and checked out packed the car and went to an empty restaurant. Cooks told me it opens at 630 am but I wasn't going to sit in the lobby for half hour just to get a free meal.... Went to the front desk to complain . Computer records didnt note any of the issues i had pointed out the night before. I told them the compensation for such a poor stay here wasn't even useable and why was I given the wrong time.for the breakfast buffet........At $12.95 at least it was something to offset this lousy experience.......the 2 front desk clerks stated there was no manager on property but they would comp the room and take it off my credit card...called the credit card company 3 days later who stated the room was not comped and I still had their charge listed...called the Radisson and asked to speak to a manager and again no manager on property.....left a voice mail and no one has called me back yet......just a totally unprofessional experience all around.....so many alternate choices on Wolf Rd.......
Comments: RUN DOWN AND UNPROFESSIONAL
Customer Rating: 3.3
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2017-07-19
Review By: Debora
What's Good: They had a shuttle that picked you up from the airport and the driver was very nice.
What's Bad: The shuttle that picked me up was really dirty inside, but the driver was very nice. The staff didn't acknowledge my presence when I walked in. I waited at the desk, with two employees standing there and neither of them welcomed me. Finally after about 2 minutes, one of them said, I can help you here. The hotel was dark, it was hard to roll you suitcase down the hall because there was a large ripple in the rug, I passed rooms that had open doors with sheets and towels piled on the chair. I am not sure if they were clean or dirty, but they were not folded, so I assume they were dirty. I got to the first room and it was dirty, there was a dirty towel hanging on the back of the bathroom door, thick dust on the lights on the walls, dirt on top of the refrigerator, stains in the back of the toilet bowl. I called the desk and asked to have someone come up and get the dirty towel out of my bathroom. The man who came told me I should move to a different room, when I showed him the condition. I went downstairs to the desk and asked to be moved. They did move me and offered me glasses of wine to compensate for the inconvenience. The room they moved me to was better, but still needed a good dusting on the sconces on the walls. To go to the bar for the glass of wine, I had to cross a huge dark area, by the pool, it totally creeped me out. I would not recommend this hotel to anyone, especially not a single woman.
Comments: It was like going to...
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: review category group of friends
Date of Review: 2017-07-18
Review By: Susan
What's Good: Room service was served promptly.
What's Bad: No shower curtain and promised assistance never came. Inadequate room ventilation.
Comments: Not up to snuff.
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2017-07-15
Review By: Sonita
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2017-07-14
Review By: Emily
What's Good: it was close to where I needed to spend a night.
What's Bad: Old carpets. they offered free breakfast and later charged for it. Cleanliness was not great.
Comments: Poor
Customer Rating: 3.3
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-07-14
Review By: Joseph
What's Good: We were there for a baseball tourney with 14 9&10 year olds and it was very very kid friendly. Pool jacuzzi arcade room.
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-07-09
Review By: John
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-07
Review By: Roger
What's Good: Excellent room and restaurant.
What's Bad: I was totally happy
Comments: Excellent
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-07-06
Review By: Kirschner
What's Good:
What's Bad: 1st floor room was not ready. The card keys to room did not work very well, had them changed 1 time but they still did not work any better. one day the room was not cleaned
Comments: NOT SO GOOD
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-06
Review By: Amanda
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-07-04
Review By: Stacy
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-06-29
Review By: Dawn
What's Good: It was just fine. Very clean. Comfortable beds. Friendly.
What's Bad: The bathroom was very clean but the wallpaper was drained & pulling away from the wall - looked uncared for. But other than that- just fine! I would stay there again for sure.
Comments: Great place!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-06-27
Review By: Elaine
What's Good: Clean room comfortable bed close to airport.
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-06-24
Review By: Jazmim
What's Good: The pools
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-06-22
Review By: Montana
What's Good: The room was quiet and restful. Even though it was near the airport, the room was well insulated from the overhead sounds. Great night's sleep!
What's Bad: Very poor visibility and signage. It took almost 1/2 an hour to find and when I called the front desk they told me to just follow my GPS. The next day the shuttle driver told me that the hotel had been sold and renamed Radisson, and offered the tidbit that the hotel does not come up on many GPS units with correct directions under the new name. Had the front desk staff told me that when I called and was driving in circles, it would have been helpful.
Comments: Close to the airport
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-06-21
Review By: Trevor
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-06-20
Review By: Jim
What's Good: Location and early shuttle to airport
What's Bad: Hallway carpet needs replacement
Comments: Good place
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-06-20
Review By: Lori
What's Good: Lobby area very nice, rooms was just okay!
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-06-19
Review By: H
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-06-16
Review By: Anonymous
What's Good:
What's Bad: No breakfast available
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-06-16
Review By: Betty
What's Good: The pool
What's Bad: The skunks in the parking lot
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-06-15
Review By: John
What's Good: The hotel is very noisy on a weekend, but I appreciate that the staff (specifically Kathy) gave us free breakfast in order to compensate for our displeasure.
What's Bad: The hotel is designed in such a way that many rooms overlook an interior courtyard and pool where people are gathering until late. Their voices reverberate and amplify, so its really noisy if your room is facing that courtyard and pool (like ours did). We had to get up early for a sporting event the next day, and wanted to fall asleep at 9pm, but that proved impossible.
Comments: If you're looking for a...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-06-12
Review By: Pat
What's Good: Nice staff, good location. Fine for a one night stop.
What's Bad: Older property, not up to Radisson standards from past experience.
Comments: Reasonable price, but not a...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-06-08
Review By: Nicholas
What's Good: Staff was friendly and helpful.
What's Bad: Decor is dated
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2017-06-06
Review By: Marquisha
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-06-05
Review By: Michael
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-05-25
Review By: Yolanda
What's Good: Convenient location. Friendly staff. Nice pool.
What's Bad: The room was not filthy but more care could have been taken in the cleaning. There was someone else's sock left on the floor by my bed; I guess from a previous guest. The inside of the toilet was not clean.
Comments: Decent stay. Nice pool. Friendly...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-05-22
Review By: Kevin
What's Good: Not much to like here. The place is a couple decades past-due for some capital improvements.
What's Bad: No curtains for blocking light, only dirty sheer curtains. Aircon didn't function; when I called they told me to " turn it off and turn it back on again" in-room coffee maker, but no cups! Cleanliness in-line with an average dormitory.
Comments: Not much
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2017-05-18
Review By: Tracey
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-05-17
Review By: Kristina
What's Good: Great pool
What's Bad: Bathroom is old and outdated... seemed dirty
Comments: Great poop
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-05-17
Review By: Frank
What's Good: Everything good
What's Bad: Wrong room they give me
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-05-15
Review By: Tiffany
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-04-29
Review By: Jeremy
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-04-29
Review By: Anastasia
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-04-28
Review By: Michael
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-04-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-04-25
Review By: Torsten
What's Good: Pool in der Anlage war klasse.
What's Bad: Leider fand eine Messe im Hotel statt. Dadurch war es im Innenraum früh morgens schon sehr laut.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-25
Review By: N
What's Good: Location location it was near everything plus it had an indoor pool
What's Bad: Nothing everything was great wish I could've stayed longer
Comments: Great hotel
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-25
Review By: Danielle
What's Good: The pool view was pretty but has downfalls. Convenient to highways
What's Bad: The pool had no rules. Altho I didn't go down to it there were kids in it until 11pm and around it and the arcade til midnight. I understand they are kids but I traveled for business and had to be up at 5 all weekend. Staff was screwing around when I checked in. As I came down the hall to inspect my room they had rotten mouths that is lucky only I heard. No class. 1st room had a busted door and 2nd room dirty utensils on the bed. Could of been worse but I won't stay there again. The smell of weed took over the whole hotel on night 2. Staff didn't seem to care to keep the weed or kids under some sort of control.
Comments: Seen worse, stayed in better
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-04-24
Review By: Terry
What's Good: Easy to get to. Great bed. And you let me leave car there and shuttle me to and from the airport
What's Bad: All good
Comments: Early morning flight overnight solution
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-04-23
Review By: Dianna
What's Good:
What's Bad: I did not like that they issued a room key to someone without me being present when the room was booked in my name! Made me feel unsafe. I also did not like that people were smoking pot inside the building. I was also told by the woman smoking pot I should get my child out of the smoke. When I told the staff they did nothing. When i checked in I specifically asked the employees if my room was smoke free and they assured me the whole building was a smoke free building. Which it clearly isn't because they did nothing when I reported the incident.
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-04-22
Review By: Thelma
What's Good: Unfortunately not much
What's Bad: I don't mean to sound negative but this was one of the worst trips I've ever taken :-( the air conditioning did not work the pool close early the restaurant bar closed early everything that I wanted to use was either not working or closed before 10 o'clock :-( I understand it's a weeknight but come on. I was very disappointed and unless something is done I probably will not stay at the Radisson again!
Comments: Very disappointed
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2017-04-19
Review By: Chuck
What's Good: Some security cameras, but could not confirm monitoring
What's Bad: Service, cleanliness, overall condition
Comments: Very poor
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-04-19
Review By: Brina
What's Good: I found the room cozy. It was clean, pleasantly decorated. The shower was good which is always welcome. When we did need to change rooms it was done courteously and quickly. I do love visiting Albany and do it annually.
What's Bad: The first room had to be changed as the neighbour played loud music. The second room was quiet, however from 3 am to 7 am when we got up, there was rowdiness and loud talking in the hall which was annoying and woke and kept me up. No included breakfast and the room was far from any dining area. Guess it is different from all the other places we stayed at driving from Montreal to Orlando and back, 8 hotel reservations on the route.
Comments: First stay at Radisson, Albany
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-04-15
Review By: Elke
What's Good:
What's Bad: The room was dirty. Beds were made up but clearly sheets hadn't been changed. Crumbs and hair all over. The room I got in exchange had no shampoo, just two body lotions. Pool didn't open until 9:00. Couldn't swim before heading out.
Comments: Would not stay here again.
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2017-04-09
Review By: Guillaume
What's Good: Personnel sympathique belle et immense piscine
What's Bad: Hotel qui a beaucoup vieilli. Les chambres ont besoin d'être rafraichies.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-04-08
Review By: Christine
What's Good:
What's Bad: Housekeeping did not come in and clean the room. The room was dark and dreary. I've stayed at nicer places for less money. Very disappointed.
Comments: Disappointing
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2017-04-08
Review By: Patricia
What's Good: I liked the room and staff
What's Bad: I didn't like that there's a event there twice a year and they put other guess that doesn't belong with the party in the area where event happens then make us go in the room.I go to this event every year and I think they should put other guess in a separate part of the hotel.There's people from all over that attend to this event and stay at the hotel.The event is always big and bring in money for the hotel so I don't understand why they can't accommodate the person who gives the event.
Comments: Fun and awesome
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-04-07
Review By: Dean
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2017-04-06
Review By: Jacques
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-04-05
Review By: Mike
What's Good:
What's Bad: For the event I had attended in your establishment the food was cold very unsatisfying and your staff not caring and not courteous the needs of customers
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-04-05
Review By: Pat
What's Good: I like the proximity to the airport and the shuttle. Having the restaurant was also a plus.
What's Bad: I was very upset with all the door slamming til 2:30 in the morning along with all the loud voices! It was constant! I am a diabetic and need my sleep. That's the reason I stayed at the Radisson because I had an early flight and did not want to get up at 3:30 am I guess that didn't work. Also there was tufts of hair in the bathroom and a wet spot on the rug next to my bed. I may be looking for a new place to stay!
Comments: Bad night!
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-04-05
Review By: stephan
What's Good: Service was great. Restaurant was great. Lounge was great. Place was lovely.
What's Bad: I couldn't get ANY sleep because the LOUD heating system was on THE ENTIRE TIME.
Comments: beautiful
Customer Rating: 8.6
Review Description: Excellent
Type of Traveler: Couple
Date of Review: 2017-04-03
Review By: Sabrina
What's Good:
What's Bad: Was very uncomfortable left at 130 to much noise went to relax planned on staying for breakfast never slept in bed don't no if I do that again
Comments: Poor
Customer Rating: 3.3
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2017-04-03
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2017-04-01
Review By: Wendy
What's Good: Close to airport, my stay was short , but if I was looking for a hotel for an extended stay I would defiantly choose this
What's Bad:
Comments: Excellent stay
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-03-28
Review By: Arvin
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-03-27
Review By: Pierre
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-03-27
Review By: Rene
What's Good: Great rate and good value.
What's Bad: Place can use a little sprucing up.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-03-25
Review By: Thomas
What's Good: Restaurant was good, decent food just a little bit of a wait.
What's Bad: Too many people at the pool mostly kids without supervision
Comments: Nice place
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-03-25
Review By: Jeanette
What's Good: Everything
What's Bad: Just the distance 4 hours away
Comments: We love everything just we...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-03-22
Review By: Michael
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-03-18
Review By: Lara
What's Good: It was awesome being there through STELLA. The plow guys did awsome it wasn't hard to shovel myself out. my daughter and I loved the view we got to c planes close up. The bathrooms are small. All else it was a great place to get away with my daughter. Thanks. Room service was great too.
What's Bad: The bathroom.
Comments: Ide come again and deff...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-03-17
Review By: Dakota
What's Good: Pillows were nice. During the day the staff was relatively attentive and quick to assist with things. Centrally located to a lot of great places.
What's Bad: At night the staff was awful. We asked for a wakeup call and never received it, we asked for a do not disturb sign and they claimed they didn't have any. They instructed us to write "do not disturb" on a piece of paper and stick it in the keycard holder... very sloppy. They also claimed to be out of room service menus. Very displeased with night time service, which is largely the time we spend at the hotel. Room has a fridge, but no microwave. There is one in the lobby, but we were roomed so far away, it would be a massive inconvenience/time-waster to go to the lobby to use it. Rooms should absolutely have a microwave in them. The hotel as a whole wasn't very clean, but it wasn't horribly unkempt, either.
Comments: Not the best stay, especially...
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2017-03-16
Review By: Elizabeth
What's Good:
What's Bad: little dirty in the hall ways
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-03-14
Review By: Anastasia
What's Good: They allowed dog in hall and game room
What's Bad: They don't lock doors and require room keys after hours like notice said. Kids were noisy at pool Saturday night.
Comments: Good for pets, not overly...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-03-14
Review By: Stephanie
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-03-13
Review By: Betty
What's Good: The bed was very comfortable & the room was nice & clean
What's Bad: The restaurant was terrible
Comments: Comfortable & relaxing hotel
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-03-13
Review By: Kristy
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-03-12
Review By: Toni
What's Good: Loved the pool and game room for kids
What's Bad: Needs to be updated
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-03-12
Review By: Patricia
What's Good: Bed was comfy
What's Bad: Overall place needs cleaning.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-03-11
Review By: Christie
What's Good: Location
What's Bad: Rooms were dirty, pool was dirty.little help from staff
Comments: Terrible and dirty
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-03-06
Review By: Richard
What's Good: Very nice place, everything was very clean and new in appearance. The front desk staff was very efficient and courteous. We took the shuttle to the airport and our driver was fantastic!
What's Bad: The pillows appeared to be brand new, but they were not very comfortable. I slept better without using any. The Bar attached to the property was over priced, and the bartenders did not know how to make the drinks on the menu. Apple Martini was awful!!
Comments: Nice place to stay at...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-03-02
Review By: Kimberly
What's Good: You should offer a free continental breakfast
What's Bad: The refrigerator in my room didn't seem to get cold enough other than that everything was great also the rooms should all have microwaves
Comments: Comfortable stay at the Radisson
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-02-27
Review By: Rebecca
What's Good: The hotels concept is nice just wasnot what we were expecting. Very loud and crowded at the pool seemed like more than hotel guest were at the pool . Very crowded !
What's Bad: Again the pool and hot tub were extremely crowded not sure if it was this particular weekend or if the property is alwaysthat busy and really full !
Comments: Not what we were looking...
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2017-02-21
Review By: Kyle
What's Good:
What's Bad: That we had to leave.. lolz
Comments: Relaxing
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-02-21
Review By: Wendy
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-02-20
Review By: Frank
What's Good:
What's Bad: Deposit security
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-02-19
Review By: Paul
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-02-16
Review By: Elizabeth
What's Good: location, overall comfort of room, frig in room, large TV, 12 noon checkout, shuttle to airport, no bed bugs so far, bed clean and comfortable. lots of towels.
What's Bad: nothing really; it filled all of my needs
Comments: i stay there whenever i...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-02-16
Review By: Nikki
What's Good: The bed was comfortable
What's Bad: The hotel double charged me and I have yet to be refunded.
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-02-13
Review By: Michael
What's Good:
What's Bad: Thicker blanket.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-02-13
Review By: David
What's Good: Indoor pool
What's Bad: Carpet in halls
Comments: Pleasant
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-02-12
Review By: Thomas
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-02-05
Review By: Robert
What's Good: Pool was great
What's Bad:
Comments: Good place to stay with...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-02-03
Review By: Pat
What's Good: The cost was good and it was convient to the airport. Very clean.
What's Bad: The room was too hot no matter how I tried to regulate it.
Comments: A great place to stay!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-02-03
Review By: Mary
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-02-01
Review By: David
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-01-30
Review By: Angela
What's Good:
What's Bad:
Comments: Dirty
Customer Rating: 5.5
Review Description: Okay
Type of Traveler: family with young children
Date of Review: 2017-01-29
Review By: Cherly
What's Good: The night auditor was fabulous as well as the driver who picked me up from the airport. The situation on my right was rectified by day staff offering me free breakfast but I did not take advantage as it was too early for me to eat.
What's Bad: My sleep was broken by a maid knocking at my door at 8 a.m (I requested a wake-up call at 10 a.m.); it is difficult for me to go back to sleep once awakened.
Comments: Wonderful Place To Stay
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-01-19
Review By: Anonymous
What's Good: Pillows
What's Bad: Bathroom
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-01-16
Review By: Anonymous
What's Good: Very nice bar, open late, friendly and efficient barista.
What's Bad: The vibe of the place is that of a motel.
Comments: not bad & near the...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-01-13
Review By: Deborah
What's Good: Comfy beds
What's Bad: Breakfast was not included
Comments: Fun for the kids....indoor pool!
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-01-09
Review By: Samantha
What's Good: Good size room for you money. Staff was very nice and helpful. Tons of room in hotel for kids to run.
What's Bad: Key access from outside door tricky to get in and bed pillows could use some new ones
Comments: Great for a family !
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-01-08
Review By: Matt
What's Good: Staff was nice
What's Bad: Found two rooms dirty abd ask for a refund
Comments: Dirty rooms as if the...
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2017-01-06
Review By: Stephen
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: review category group of friends
Date of Review: 2017-01-02
Review By: Anonymous
What's Good:
What's Bad: The way we were billed.
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2016-12-22
Review By: Paula
What's Good: Room was clean...enjoyed free WiFi as well.
What's Bad: I had a first floor room (135) with a window that looked out onto a common hallway. The sheers to this window closed all the way, but the darker privacy drapes did not close, nor did they have a rod going the full length of the window which would have even enabled them to close. I had to use the desk chair and a hairclip to keep the drapes shut the entire time.
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-12-15
Review By: Trudy
What's Good: Staff was outstanding..went out of the way to accommodate.
What's Bad: Carpets in hall need updating...
Comments: great value
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2016-12-11
Review By: Brice
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-12-08
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-12-02
Review By: Dana
What's Good: Your front desk attendants. Customer service of that quality was not expected. SO friendly. SO helpful. Leanne, I think, was one of their names. There was another girl with her and then a gentleman at night. All amazing. Above and beyond.
What's Bad: The huge conference outside my room as I was checking out. Just lunch? I'm not sure but it was awkward.
Comments: Will return
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-11-24
Review By: Julien
What's Good: Le confort et la tranquilité, et la piscine ( Rapport qualité prix excellent )
What's Bad: La propreté ( quelque poils trouver dans le bain à notre arriver )
Comments: Bon rapport qualité / Prix
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2016-11-21
Review By: Anonymous
What's Good: La ubicación
What's Bad: Tiene estructura de motel de carretera, adaptado a Radisson.Las habitaciones y los baños son viejos.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-11-21
Review By: Milein
What's Good: The pool and room was good
What's Bad: They couldn't find my reservation, some staff was very very poorly not professional. There was two little kids running around being reckless and no supervision from their parents, they have to close the game room because those kids was punching one of the games on the floor and the other kids had to suffer from that, we was checking with the counter lady around 9 ish pm about that situation and she was rude and saying she doesn't know anything then I have to call room service like 5 times and the lady keep telling me they was coming and nobody came I waited for two hours for room service, after 11 pm I called very unsatisfied and mad and there was this guy who answered and room service was at my door 2 min later, the staff around 7-10 was very unprofessional and if you don't like your job then this is definitely not the place for you to be working.
Comments: Not satisfied
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2016-11-21
Review By: Marcos
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-20
Review By: William
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-11-17
Review By: Min
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-11-17
Review By: Anonymous
What's Good: Location was fine as near the airport so conveinient
What's Bad: Overall the property is dated and tired. Dirty rumbled hall carpets on initial entry, awkward traffic pattern to get to room, broken thermostat that couldn't be adjusted form hot setting and windows which wouldn't open more than an inch so a miserable attempt to sleep.. Generally scruffy and beat up and certainly not worth the money
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2016-11-15
Review By: Dacitikid
What's Good: Place is awesome the way room is set up
What's Bad: I didn't like the fact I reserved the room price was 104 with taxes 118 but I get to hotel 35 charge in case something happens to room 35 dollar holding fee for reserved room so after getting their I had to cancel and rebook the room to get it at a lower price what the point in reserved room if you going to charge me 35 dollars I'm letting you know I'm going to be their . But someone who walks off the st no notice getting a lower rate
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2016-11-14
Review By: Georg
What's Good: Smiling staff, great breakfast, great layout of the Hotel
What's Bad: Not working toilet, couldn´t flush. Breakfast with paper cutleries, humm !
Comments: Great location and staff
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-14
Review By: Arriana
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2016-11-12
Review By: Martin
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2016-11-03
Review By: Joseph
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-11-03
Review By: Anonymous
What's Good:
What's Bad: No free breakfast?! No microwave in rooms?!
Comments: I'd pass
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2016-11-03
Review By: Marie
What's Good: Some of the staff were friendly, centrally located, housekeeping replenished supplies, lots of hot water in shower, later check out time, was able to debit my payment, refrigerate present without having to request.
What's Bad: front desk when arrived, did not smile at me, tried to reach front desk with the room's phone when entering room with a question, couldn't get through, facilities, furniture, rug old and stained, couldn't figure out how to use coffee maker, furnace blew cold air, had to raise temp to 75 to stop, tub rusted, bed lumpy and small, remote on tv did not provide info on programs I tried to view, corridors too long, long walk to room, door key difficult to use, walked in on once by housekeeping , no knock, blow dryer too small and weak, overall the hotel is old and dingy looking and feeling.
Comments: Our stay was adequate at...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2016-11-01
Review By: Jennifer
What's Good: Big pool!
What's Bad: Could be updated
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2016-11-01
Review By: Lee
What's Good: The room was excellent and so was the pool area.
What's Bad: I had to leave the next day
Comments: What an awesome place to...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-11-01
Review By: Heather
What's Good:
What's Bad: The hotel was not clean
Comments: Not worth the money
Customer Rating: 5
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2016-10-31
Review By: Stacy
What's Good:
What's Bad: No sign on the road - it was very difficult to find the hotel. The front desk staff had poor customer service skills. I was disappointed they did not have coffee or newspapers for the morning
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2016-10-31
Review By: Tia
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2016-10-30
Review By: James
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-10-29
Review By: Karl
What's Good: Arrived a few hours early and The staff was very friendly and accommodating and let me check in early. The amount of doors into the hotel are very convenient in that you can park and enter your room without having to walk a distance to your room. The "King Room" I booked was a little small but adequate. The in room coffee was actually decent. The hotel is very convenient to the airport, I-87, restaurants, downtown Albany and about 25 minutes from Saratoga Springs. Wifi is free and never disconnected. The onsite bar wasn't bad. It offered about 5 different drafts, numerous flat screens and happy hour deals every day. There is a large and nice looking indoor pool, hot tub and arcade as well. I didn't use any. There is an outdoor pool as well. It was closed for the season. The property is set back off Wolf Rd which is a busy road and you never see or hear any traffic from it which is nice. There is plenty of onsite outdoor parking which is free. Ultimately I would stay there again for the price I paid.
What's Bad: The smell of the indoor pool is pretty much noticed throughout most of the hotel. The room was dated and the tub/shower switch didn't work correctly but not enough to make me want to change rooms. The window in room looked out into the hallway and not outside and gave off a tenement feel. They have an onsite restaurant that means no free breakfast but I knew that renting the room.
Comments: A little dated, very friendly...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-10-27
Review By: Tony
What's Good: Friendly staff!
What's Bad: Sticky desk & Smelly bathroom
Comments: Would not stay here again!
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2016-10-25
Review By: Thomas
What's Good: Nothing
What's Bad: Old run down hotel, dirty room, out dated facility, noisy people, loud noise room above.
Comments: Poor
Customer Rating: 3.3
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2016-10-24
Review By: George
What's Good:
What's Bad: Property is a bit tired and worn. Hallway carpet wrinkled and dirty, broken thermostat with heat set on high and minimal window opening meant uncomfortable attempt at sleep. Won't return.
Comments: Poor
Customer Rating: 3.3
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2016-10-24
Review By: Robert
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-10-20
Review By: John
What's Good: The beds were awesome
What's Bad:
Comments: Near the malls
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2016-10-20
Review By: Thomas
What's Good: Location and Room Service
What's Bad: Internet down, Room Key did not work so I had to walk quite a ways to go back to the desk.
Comments: Ok Place but nothing to...
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2016-10-20
Review By: Kelly78
What's Good: A great place to stay - Nicely updated and very affordable. I came in for business and typically stay at the Marriot, which is very over-priced. I checked this place out because it was so much better rate wise, and was pleasantly surprised at how comfortable it was. Linens, pillows, towels, and toiletries were nice quality as well.
What's Bad:
Comments: Don't rule this place out!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-10-20
Review By: David
What's Good:
What's Bad: the bathroom needs an update.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2016-10-17
Review By: Louis
What's Good: Ability to drive up to the room, like a motel, but with the beauty, comfort and elegance of a 5 star hotel. Also breakfast was excellent.
What's Bad: No continental breakfast.
Comments: Convenience of a motel with...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-11
Review By: Kate
What's Good: Area of hotel.
What's Bad: Staff objective when asked for simple help.
Comments: could be a great hotel...
Customer Rating: 5
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2016-10-11
Review By: Jim
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: solo traveller
Date of Review: 2016-10-10
Review By: Ghislaine
What's Good: Proximité des magasins et des restaurants. Chambre confortable et propre.
What's Bad: Ouverture de la piscine intérieure plus tôt .
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-10-10
Review By: Scout
What's Good: Room very comfortable and convenient. Our housekeeper was wonderful !
What's Bad:
Comments: Convenient, near everything, perfect location.
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-10-09
Review By: Brett
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2016-10-07
Review By: Eric
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-10-07
Review By: William
What's Good: Nothing. Dirty & Smelly
What's Bad: Everything.
Comments: Very poor
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2016-10-07
Review By: Mary
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-10-06
Review By: Erin
What's Good: Pool was great. Good price for what you get.
What's Bad: Noisy at night. Planes were loud flying over the hotel due to flight path of airport.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-10-03
Review By: Julian
What's Good: Grande chambre Piscine / Jacuzzi
What's Bad: Style dans les chambres plutôt vieux !!!
Comments: Pas du grand luxe mais...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2016-10-02
Review By: Deborah
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-09-30
Review By: Michael
What's Good:
What's Bad: The general appearance is that its pretty run down could use a renovation
Comments: Convient to airport and resturants
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-09-30
Review By: Fiona
What's Good: Location
What's Bad: Very run down in common areas, considering this is under the raddison brand..... extremely unsatisfactory. Needs a total renovation. Had to move rooms due to leak in ceiling. Some staff excellent, others need some customer relations training. Room was ok though.
Comments: Not up to standard
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2016-09-29
Review By: Jay
What's Good: Very quiet. Gorgeous indoor atrium and pool area. Very comfy bed, and extremely clean room. Fantastic shower. Staff very friendly.
What's Bad: Maybe include breakfast? Regardless, a great stay.
Comments: Comfortable, quiet and spotlessly clean!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-09-25
Review By: Deborah
What's Good: Older hotel. Needs updating. Staff was pleasant. Pool and hot tub was good but closed early. Managers hospitality social was very good and manager was very kind.
What's Bad: Room was small and really needs a good cleaning and updating especially in the bathroom. Ceiling vents were full of dust.
Comments: Hotel location was excellent but...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-09-24
Review By: Robert
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-09-23
Review By: Lisa
What's Good: I have stayed at this hotel multiple times. I enjoy the feel of the Courtyard the most. I also like how spacious and clean the rooms are. We enjoy bringing our family, as well as traveling there for business - it suits our needs, always.
What's Bad: The restaurant closes earlier than the bar.
Comments: Can't wait to come back!!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-23
Review By: Louie
What's Good: It was well Mai maintained for a older property
What's Bad: Entering in too door "D" it was to secluded and dark behind bushes
Comments: Good night sleep
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-09-22
Review By: Joseph
What's Good: Great price. On Wolf Road in Albany. Central Location. Lots of parking.
What's Bad: This is a dated hotel. Long walk to your room. Heavy doors to the room but they don't close all the way on their own.
Comments: Good location, Great price but...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-09-22
Review By: Arnold
What's Good: Decent bed and room.
What's Bad: Couldn't Find IT!. Hidden by trees and foliage. No address numbers on street. You need a big sign. Lighted for late arrivals would be better!
Comments: An easy Choice at the...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: mature couple
Date of Review: 2016-09-19
Review By: Kristin
What's Good: Very nice pool
What's Bad: Very dirty
Comments: Very poor
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2016-09-19
Review By: Anonymous
What's Good:
What's Bad: 酒店的装修已经很陈旧了(整个大堂还是比较新),整个走廊地毯也有点脏。
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with older children
Date of Review: 2016-09-18
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-09-18
Review By: Anonymous
What's Good:
What's Bad: 6:30 am and no coffee was available
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-09-15
Review By: Christy
What's Good: Bar was ok. Pool was nice.
What's Bad: Rooms were size of a large closet. Beds were hard, pillows horrible. Rooms need updating. Overpriced
Comments: It's was ok...
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2016-09-10
Review By: Stephani
What's Good: The room was solid for the price. Bed was comfy.
What's Bad: Long wait for a meal at the restaurant...30 minutes with two small children. We were on the 3rd floor and arrived late at night. The elevator only went to the 2nd floor. Solo parent, had to haul 2 tired kids, luggage and bags awkwardly up stairs to a tricky location. Not easy but we made it. Leaving was also challenging. Note: the outdoor pool was disappointing, my kids chose to skip it though the day was hot. The pool was the reason I chose the hotel for my water loving kids so you may not want those pics to sway you.
Comments: Comfortable but...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-09-08
Review By: Anonymous
What's Good:
What's Bad: No self-serving laundry service No microwave in the room
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with older children
Date of Review: 2016-09-07
Review By: Daniel
What's Good:
What's Bad: There were paint stains on chairs the carpets weren't installed right kept on tripping on rolls of lump
Comments: Very poor
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2016-09-07
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with older children
Date of Review: 2016-09-06
Review By: Edward
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-08-31
Review By: Serge
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-08-31
Review By: Janet
What's Good: Location
What's Bad: Didn't get the room reserved
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: mature couple
Date of Review: 2016-08-30
Review By: Dale
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: solo traveller
Date of Review: 2016-08-29
Review By: Alexis
What's Good: Very nice hotel with lots of amenities and close to restaurants.
What's Bad: Staff was not helpful. Had a toilet that was not working and asked for help. Had to call back in the evening when no one came. Staff said that they'd try to find a plunger so we could fix it ourselves. Not the nicest people at the front desk.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-08-29
Review By: Jodi
What's Good: The pillows were soo comfortable
What's Bad: That I couldn't stay longer
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-28
Review By: Guest92
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-08-27
Review By: Sam
What's Good: Price, and Indoor pool is nice.
What's Bad: Housekeeping is terrible We were out of our room from 11:00 am until 9pm and the room was not done. We called the front desk who said if the room is not available for cleaning on housekeeper's first pass, they don't come back. Also dust all over fixtures, dirty, frayed carpet, mold in tub.
Comments: Cheap, and for Good Reason.
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2016-08-27
Review By: Christian
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-26
Review By: Albert
What's Good: Location
What's Bad: Had to ask to have room cleaned two out of the six days that we were there. Lotion and coffee that was used was not replaced during stay..
Comments: OK stay
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-08-26
Review By: Lisa
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-08-25
Review By: Judd
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2016-08-25
Review By: Dov
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with older children
Date of Review: 2016-08-24
Review By: Minerva
What's Good: Well i just love the time i spend there the people was very nice and the worker the food was good the pool great i will love to stay there anytime
What's Bad: I like everything
Comments: Try us you wont regret...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-08-23
Review By: John
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-08-21
Review By: Seedknox
What's Good: Housekeepers and staff were great people.
What's Bad: N/A
Comments: Great staff on hand!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-08-21
Review By: Emanuele
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-08-20
Review By: Julia
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-08-19
Review By: John
What's Good:
What's Bad: There sink in their bathroom did not drain for 4 days. We notified them on day 2 and they sent a crew to resolve it. It did not work, we called them back and they me back on Sunday and fixed it again this time it seem to work. I had request ed an ADA room because I have issues. We had to walk half way across their hotel and go up and down stairs to get to our room. We found out on Sunday that there was an elevator not far from our room, we're not told. They room was not ma deal up on saterday, so when we got back from my grand daughters wedding at 10.30 pm there room was not made up. They follow Monday we had a similar experience but when we called they did send staff to rectify them situation. Somewhat disappointing.
Comments: Th room was very nice,...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-08-19
Review By: Girlfriend
What's Good:
What's Bad: The queen beds in our room had metal pieces sticking out. You couldn't see them for the bedding. I hit my shin on one and tore a chunk of skin out of my leg. Four weeks later I still have an ugly scab. I called the front desk and reported it but they were unconcerned. I can imagine a child hurting himself seriously on this metal.
Comments: Would look for another hotel...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with older children
Date of Review: 2016-08-18
Review By: Robert
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-08-16
Review By: Sandra
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-08-16
Review By: Anita
What's Good: The hotel had everything that you needed, 2 nice pools as well!
What's Bad: I think it was the carpet that smelled really bad, the whole hotel is very outdated and smelled weird. We stayed on the first floor and we were not impressed whatsoever. The rooms had wallpaper everywhere and it felt like it was a super old hotel. I think this hotel is overpriced and they need to update it and clean it better. Maybe change the carpet because it smelled pretty bad.
Comments: Overpriced
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2016-08-15
Review By: Joseph
What's Good: room was clean and suficient for our needs
What's Bad: confusion upon check in - res was for king room given double room then had to go back to desk and get new keys...kept being told they were full which isn't our problem...room did not have wash cloths...and a/c was ok but that could have been due to excessive heat in area...restaurant was ok but a bit overpriced for morning buffet...service was good
Comments: enjoyed for the most part...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: mature couple
Date of Review: 2016-08-15
Review By: Jean-marc
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with older children
Date of Review: 2016-08-14
Review By: Opinionated
What's Good: The pool and the room were very clean
What's Bad: The coffee machine had the taste of soap and most of the vending machines didn't work. No free breakfast Rented the room because of the pool but did not know there was not free breakfast I could have stayed at another hotel for half the price and free breakfast.Not recommending to anyone.
Comments: not what I thought.
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with older children
Date of Review: 2016-08-14
Review By: Filip
What's Good: Pool was great.
What's Bad: Staff did not really seen to care either during check in or in a breakfast area. Additional payment for a bad breakfast was a shame.
Comments: Keep searching for something else...
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2016-08-14
Free Internet
Free Parking
Free Airport Shuttle
Swimming Pool
Fitness Center
Pets Allowed

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