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The James New York


A seasonal rooftop pool, a celeb-chef restaurant and a cool SoHo location thrill our guests at the non-smoking The James New York, which features lavish rooms and a year-round rooftop bar. Inspired by the eclectic neighborhood of SoHo, The James Hotel boasts 114 rooms designed in an upscale residential style. Accommodations feature reclaimed wood floors, custom-designed furniture, 42-inch, flat-panel TVs, iPod docking stations and coffeemakers. The oversize windows provide superb city views. Glass-enclosed bathrooms have rainfall showerheads and Turkish cotton towels. The hotel’s seasonal rooftop pool is a great place for a dip in the warmer months and the all-season rooftop bar sports Hudson River views. There’s also a noteworthy on-site restaurant serving hearty American fare, helmed by celeb chef David Burke. Pets are allowed, and parking is available for an additional fee. Anchoring the southwest corner of the vibrant SoHo neighborhood in Lower Manhattan, The James New York is within walking distance of shopping, dining and nightlife, as well as the Canal Street subway stop for transport throughout Manhattan. LaGuardia Airport is a 20-minute drive, JFK is 30 minutes and Newark is 30 minutes away (dependent on traffic conditions). our guests say The James New York is “great for a romantic getaway” with its “beautiful” rooms sporting “fantastic beds” and its “super-friendly staff,” which altogether add up to an “amazing experience.”

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Regular Price $365


Price
$169
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Neighborhood SoHo - Tribeca
Regular Price 365
Review Rating 8.5
Country United States of America
State/Province NY
Category
Review By: Charles
What's Good: Location
What's Bad: Room size and view. Other five star hotels in the area have rooms twice as large for the same price. The breakfast consisted of very stale small muffins.
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Business Traveler
Date of Review: 2017-12-08
Review By: G Lee
What's Good: The view and location and very friendly staff
What's Bad: No ice machines but front desk was more often than not quick on having some sent up to room..and very limited room service menu
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Traveling as Couple
Date of Review: 2017-12-08
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-12-04
Review By: Durval
What's Good: A ducha era boa
What's Bad: Cama pequena. Ar condicionado fazia barulho. O mini bar não era reposto, reclamei várias vezes.
Comments: Solicitado: andar alto, não recebi....
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2017-12-04
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-12-03
Review By: Gustavo
What's Good: A localização é perto do metrô
What's Bad: Esse hotel jamais poderia ser um 5 estrelas.... a cama é pequena, o happy hour não é nada mais do q vinho de qualidade mediana e bolachas salgadas, o elevador tinha problemas de funcionamento..... fiquei decepcionado esperava Muito mais deste hotel já q o preço da diária é super alto.... costumo ir a NY todo o ano e já me hospedei em hotéis melhores por diárias c preços melhores
Comments: Mediocre pelo preço elevado
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-12-02
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2017-12-01
Review By: Angela
What's Good: Hotel con onda. Frutas y snack durante el día. Hermosa terraza con lindas vistas . Agradable lobby.Muy lindo
What's Bad: Habitación pequeña aunque cómoda
Comments: Hotel con onda. Interesante propuesta...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-12-01
Review By: Anonymous
What's Good: Super friendly and helpful staff; excellent and good value restaurant
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-11-29
Review By: Dania
What's Good: Feels personal and homey
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-11-28
Review By: Susanne
What's Good: Beliggenhed fin ift. metro og spisesteder. Dejlige terrasser.
What's Bad: Manglede opfyldning på værelset, en dag glemte de helt at gøre rent. Sparsom service fra personalet. Køkkenet ikke klar med morgenmad kl. 7.30-måtte spørge efter det meste.
Comments: Lille moderne hotel med uhøjtidelig...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-11-28
Review By: Elizabeth
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-11-24
Review By: Jill
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-11-22
Review By: Anonymous
What's Good:
What's Bad:
Comments: Very poor
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: mature couple
Date of Review: 2017-11-21
Review By: Nathalie
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2017-11-20
Review By: Rochelle
What's Good:
What's Bad: We were given an upgrade The room was. It very nice The extra space was good Had to call for a lamp in the sitting area as The was only a single globe The bathroom door lock was broken No glasses in the room It did not feel clean & bright The bath & shower were grubby
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-11-18
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-11-13
Review By: Vadim
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-11-12
Review By: Rochelle
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-09
Review By: Simone
What's Good: Posizione ottima, hotel molto bello. Mi hanno concesso un late check-out gratuito. staff a tratti gentile
What's Bad: Pulizia della camera scarsa, salviette lise e molto usate, camere piccole e bagni piccoli, un sacco di macchie e mobili rovinati e usurati. Il doorman alla partenza non voleva chiamarci un taxi perchè voleva offrire servizi di trasporto privati e più costosi per JFK (ha insistito troppo malgrado il mio no). La vista dalla finestra è buona ma non si vedono edifici iconici o skyline di NY, solo una parte molto anonima). L'hotel è davvero troppo costoso per quello che offre.
Comments: Finto lusso, tanto design e...
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-11-09
Review By: Claudia
What's Good:
What's Bad:
Comments: Hotel ist überteuert
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-11-09
Review By: Krisanne
What's Good:
What's Bad:
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2017-11-06
Review By: Malin
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2017-11-04
Review By: Michelle
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-02
Review By: Umur
What's Good: The friendly staff from the door and housekeeping were great. The concierge was trying to be helpful, but was little better than mediocre. The rooftop bar was excellent with amazing views. The location is great as well.
What's Bad: Rooms are smaller than advertised, if and when you complain, you are told that if you pay the difference, you can upgrade. That’s ridiculous!
Comments: I came very close to...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-11-02
Review By: Go
What's Good: The location is excellent
What's Bad: This is my 4th stay at The James and I felt the service standard had dropped. The reception staff were functional with no real service. When we checked out, they didn't ask to take our bags to store, didn't offer to book a car (the concierge did) to the airport later that day. It was also the only time in 5 days they asked if we were having a pleasant stay. A couple of guests asked to order some coffee and one of the team replied with 'you can order from your room'. I was surprised by the brusqueness of the response, and the lack of care and effort. One day was torrential rain, yet there was no doorman helping guests find taxis or give them unbrellas Room was fine, clean etc. Bit disappointed and will probably stay somewhere else next time which is more polished
Comments: Location is fab, not 5...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-01
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-11-01
Review By: Jose
What's Good: Limpieza de la habitación.
What's Bad: Desproporcionado el precio con la calidad del hotel. Mas caro que muchos de los muy buenos de upper manhattan y las prestaciones son muy básicas: tamaño pequeño de la habitación, muy poca variedad en el desayuno, no hay bañera,.. Por el coste (mas de 600 €/dia) hay mucho mejor opciones
Comments: No muy recomendable. Hay mejores...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2017-11-01
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-10-27
Review By: Anonymous
What's Good: View, location, staff, and rooftop bar
What's Bad: food was not worth the price
Comments: Like the James but they...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-10-24
Review By: Anonymous
What's Good: elendige senge, ingen adgang i eneste bar/restaurant for unge under 21
What's Bad: elendige senge, ingen adgang i eneste bar/restaurant for unge under 21
Comments: no return
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2017-10-21
Review By: Angelica
What's Good: Loved The doorman!
What's Bad:
Comments: Fantastisk
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-10-20
Review By: Susan
What's Good: STAFF WAS EXCELLENT, AMENITIES GREAT, LOCATION EXCELLENT
What's Bad: ROOM RIGHT BELOW ROOF BAR, VERY NOISY, ROOM NEXT TO WHERE SUPPLIES WERE TAKEN TO ROOF BAR AND LOBBY, THOUGHT IT WAS OVERPRICED FOR THAT LOCATION. ALSO HAD WINE IN ROOF BAR AND WAS OVERPRICED AND NOT GOOD AT ALL...PROBABLY THE WORST PINOT GRIGIO THAT I HAVE EVER HAD
Comments: i WOULD NOT BOOK THERE...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-10-19
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-17
Review By: Anonymous
What's Good:
What's Bad:
Comments: Hôtel très bien situé sur...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-10-16
Review By: Daniel
What's Good: Am. Coffee & pastry. Roof Gatden/Bar. Restaurant. Delightful & helpful staff. Very comfy bed.
What's Bad: Not a fan of sponge pillows. No scale. No makeup mirror. Marginal drawers/shelves for clothes.
Comments: Look forward to returning.
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-10-09
Review By: Ursula
What's Good: Lage super.
What's Bad: Sehr ungepflegt,staubig. Fitness grausam schmutzig. Möbel defekt. Auscheckzeit unklar.
Comments: Schade. Nächstes mal ein anderes...
Customer Rating: 5
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2017-10-03
Review By: Daniel
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-10-02
Review By: Sylvia
What's Good: My favorite part about this hotel was the beautiful rooftop with the bar snd DJ! The views we're spectacular and Amazing. Nice modern hotel with very friendly staff.
What's Bad:
Comments: Favorite hotel so far that...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-10-02
Review By: Christine
What's Good: the staff was very hospitable.
What's Bad: I was suppose to get a king and they didn't have one left because there was plumbing issue, however booking.com was unaware of that. They gave me complimentary drink ticket and food stipend, however I am vegan and do not drink, so there is no value for me. The bed was very uncomfortable and the pillows were hard.
Comments: overall not worth the money...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2017-10-02
Review By: Anonymous
What's Good:
What's Bad: The maintenance in the room. was sloppy. The shower had been repaired, but they used a coffee coloured filler when the tiles were black and grout charcoal. The wooden veneer table in the room had also been repaired with the same coffee coloured materiel, as in the shower, It was not sanded and did not blend with the colour of the table.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-09-28
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-09-26
Review By: Roman
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-09-23
Review By: Anonymous
What's Good: le confort de la literie
What's Bad: l'accès difficile au wifi dans la chambre
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-09-22
Review By: Ilan
What's Good: מארחים אדיבים, ניקו את החדר פעמיים ביום.
What's Bad:
Comments: מקום מעולה, רחוק מהאזורים הרועשים...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-09-20
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-09-19
Review By: David
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-09-18
Review By: Eveline
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2017-09-16
Review By: Asha
What's Good: The location was great. And we booked the corner room which had a good view and lightings
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-09-15
Review By: Nico
What's Good: The corner suite's view
What's Bad: I was supposed to have "early" check in at 2pm, but the room was not ready until 230pm
Comments: Excellent boutique hotel in the...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-09-11
Review By: Theodora
What's Good: Nice lobby, free coffee and scones/ wine and cheese
What's Bad: Didn't love the surprise $30 'resort fee'...... Did I miss it in the small print on booking.com?
Comments: Nice and airy -- surprising...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-09-11
Review By: Anonymous
What's Good:
What's Bad: Rooms were tiny even though they were advertised as among largest in NYC.
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: solo traveller
Date of Review: 2017-09-10
Review By: Peter
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-09-10
Review By: Dorothy
What's Good: bed was super, and floor protection was super!!!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-09-07
Review By: Robert
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-09-05
Review By: Anonymous
What's Good: location, polite staff, rooftop bar
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-09-05
Review By: Phillip
What's Good: The view from the rooftop bar
What's Bad: The $30 a day "resort" fee that was added to my bill. The elevator repeatedly would not go to or from the roof so we had to use the service elevator As hotel guests we would expect to get some priority for seating in the rooftop bar The in-room coffee making facilities were totally inadequate
Comments: Good location but some irritations,...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-09-03
Review By: Francesca
What's Good:
What's Bad: La pulizia delle camere
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-31
Review By: Anthony
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-30
Review By: Bengt
What's Good:
What's Bad: Städningen
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-28
Review By: Hayley
What's Good: The little treats in the lobby, the service and the rooftop pool.
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-08-26
Review By: Fi
What's Good: Friendly staff, lovely small pool on top deck but should be open until later in day (closed 4pm) V easy for subway and good rooms. Great views of city from gym
What's Bad: pool closed too early in afternoon especially at weekends
Comments: Would stay again, especially summer...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-08-24
Review By: Meera
What's Good: The view
What's Bad: Rooms very small
Comments: Underwhelming
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-08-23
Review By: Pierre
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-23
Review By: Anonymous
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-08-22
Review By: Kerstin
What's Good: Schöne Zimmer (zwar klein, aber das sind sie nun mal in NYC), toller Dachpool, leckerer Kaffee morgens am Pool und in der Sky-Lounge Sehr nettes Zimmermädchen (Zimmer wurden immer gut geputzt) Direkt nebenan gibt's einen sehr guten Deli fürs Frühstück und die Lage ist sowohl fürs Sightseeing als auch fürs abendliche Essengehen sehr gut. Wir waren mit unserem 8-jährigem Sohn da und wir passten gut ins gemeinsame Bett und ihm gefiel der Pool.
What's Bad:
Comments: Zentrale Lage, schönes Design, Dachterrasse...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-08-21
Review By: Ana
What's Good: Location and friendly staff, good cost-benefit.
What's Bad: You pay Uss 30 per day and is only able to use the swimming pool in very restricted hours. Most of the time guests are not allowed at the swimming pool, that is crowded of non guests. This sounds crazy and unfair to me. If you don't allow guests to use it , don't charge for it. I also had trouble twice with guests making noise and partys in their rooms.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-08-20
Review By: Lamia
What's Good: Location in the "good part" of Soho, design
What's Bad: Bathroom too small
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-19
Review By: Oliver
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-08-17
Review By: Anonymous
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-08-09
Review By: Olivier
What's Good: Emplacement, calme, ambiance, rooftop
What's Bad: Le menage et l entretien des chambres n'est pas a la hauteur du standing...,
Comments: Au coeur de Soho avec...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-08-07
Review By: Inge
What's Good:
What's Bad: Het zwembad op de rooftop is zeer klein en niet verwarmd. Bovendien is het niet toegankelijk voor kinderen onder 21 jaar vanaf 14:00 uur op zaterdag en zondag en vanaf 16:00 uur op andere dagen omdat het dakterras dan verandert in een rooftop bar, waar alcoholische dranken geserveerd worden, waardoor -21 jarigen niet aanwezig mogen zijn. De rooftop bar is zeer leuk, maar kies dit hotel niet als je met kinderen reist, want je kan na een dagje sightseeing niet meer met tieners van 15 en 17 jaar naar het zwembad gaan. Deze maatregel staat ook niet vermeld op de booking.com website (enkel dat het zwembad enkel in de zomerperiode open is).
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-08-07
Review By: Ringo
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-04
Review By: Patrick
What's Good: het dakterras met bar (en pool) toplocatie op loop/fiets afstand van chinatown en little italy citybikes aan de overkant van de straat
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-08-04
Review By: Meagan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-31
Review By: Florian
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-07-31
Review By: Florian
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-07-31
Review By: Victoria
What's Good:
What's Bad: The room was tired, the staff were disinterested, the facilities were okay, but the bar was closed due to a private function. Then on check out we are asked to pay $30 as a resort charge. This was for the use of the roof top terrace and the lobby and the bar etc!!! The bar was closed and we were told the lobby drinks were all complimentary. We will not stay here again. Over priced, tired and pretentious.
Comments: Never Again.
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-07-30
Review By: Britta
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-07-30
Review By: Emily
What's Good: The pool roof and friendly & helpful staff
What's Bad: Old towels
Comments: Cool Hotel
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-28
Review By: Carmit
What's Good: הקונסיירז היה מקסים ומקצועי מאד. נתן המלצות מעולות והיה סופר נחמד...מלון במיקום מעולה ...צוות נהדר ויש בר אדיר הגג המלון
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-07-28
Review By: Rob
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-24
Review By: Ragnheidur
What's Good: We had overall a wonderful experience at the James. The swimming pooll on the rooftop was fabulous in the July heat. The service was excellent - and special thanks to Camilla who cleaned our room and always made the extra effort.
What's Bad: We loved all the amenities in the room, shampoo, conditioner etc. and believed that to be the perks of a 5 star hotel. That's why the $30 per day "amenities-tax" imposed by the City of NY came as a bit of surprise when we checked out. That adds up when you stay for 10 days and buys a lot of shampoo.
Comments: Beautiful hotel with a wonderful...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-24
Review By: Anonymous
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-07-24
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-24
Review By: Attila
What's Good:
What's Bad: Die Zimmer sind klein . Musst ein upgrade machen da das Superior einfach zu klein war.
Comments: Zimmergroesse
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-07-24
Review By: Itzhak
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-23
Review By: Kathryn
What's Good: The grounds were gorgeous the pool was sexy and the room was completely updated.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-23
Review By: Hoon
What's Good: The location was good and the facility is excellent.
What's Bad: There is a loop top bar wich is very popular and it is very noisy at night. My room was 1 floor under neath the bar and I couldn't fell asleep untill midnight for three weeks i stayed. The loud music goes through elevators so you can hear the beat all the halls. Lower floors would be ok but i can't recommend high floors.
Comments: Noisy at night
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-07-21
Review By: Hero1302
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-17
Review By: Anonymous
What's Good: Leuke rooftop met vriendelijk personeel
What's Bad: Ligging qua toeristische attracties, druk verkeer door tunnel voor de deur en gehorigheid van de kamers
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-17
Review By: Robyn
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-07-16
Review By: Hélène
What's Good: Au cœur de Soho, le quartier où tout se passe et où il faut séjourner loin de la foule de Midtown. Ambiance très branchée/hype, clientèle jeune et dynamique, personnel sympathique, ambiance de fête permanente sur le roof-top avec vue imprenable sur la tour du WTC1. chambre design spacieuse (pour NY!) et douche très bien dessinée et efficace.
What's Bad: Le laisser aller dans les détails: - la télé ne donnait que 15 chaînes locales, toutes les grandes chaînes d'info absentes. Signalé et pas réparé pendant les trois jours de mon séjour. - le café dans la chambre (gratuit) peu accessible car la petite surface "snacks" est encombrée d'un bric à brac de boissons alcoolisées. Une capsule de lait transformée en... fromage aigre, donc sans doute très ancienne. - l'addition différait (100€ en ma défaveur) de la confirmation Booking. Réparé à ma demande - des employés très aimables mais visiblement peu nombreux, donc service "allégé"
Comments: Un haut-lieu de la branchitude...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-16
Review By: Christine
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-07-13
Review By: Anonymous
What's Good:
What's Bad: Wish the pool area was exclusive to the hotel guests.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-10
Review By: Verity
What's Good: Room was clean
What's Bad: The pool is only open for a relatively short time each day. It would have been nice to be able to swim late afternoon or early evening.
Comments: Clean and convenient
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-07-10
Review By: Sheily
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-09
Review By: Henrik
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2017-07-09
Review By: Anne
What's Good: Le confort de la chambre
What's Bad: Le rooftop est accessible aux personnes de l'extérieur. Des soirées y sont organisées tous les jours. Il est donc difficile pour les clients de l'hôtel de pouvoir bénéficier de la piscine voire même de se poser en terrasse.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-07-09
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-07-06
Review By: Anonymous
What's Good: Vue depuis la chambre, piscine, rooftop.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-05
Review By: Piers
What's Good: Proximity of things to do near by walking the streets to high line down to ground zero and more
What's Bad: Nothing really at the hotel
Comments: Location
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-03
Review By: Nia
What's Good: Received complimentary upgrade to king studio suite, complimentary drinks at the onsite restaurant and 10% off a meal. Phenomenal service and beautiful hotel. Prime locaiton in manhattan, right off of Canal Street.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-07-03
Review By: Nicolas
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-03
Review By: Dominique
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-03
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-03
Review By: Marte
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-07-01
Review By: Will
What's Good: Style, design, staff, location for Soho and downtown
What's Bad: Breakfast, service at breakfast, coffee and most importantly pool opening hours - either closed, or closed st 3 or 4 pm because of the bar - should highlight that on booking.com - wouldn't have booked it if I would have known
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-06-27
Review By: Devin
What's Good: Bed was super comfy and the location was perfect
What's Bad: Prices for alchohol were very steep.
Comments: Would most likely stay again
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-06-27
Review By: Juan
What's Good:
What's Bad:
Comments: Excelente hotel
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-23
Review By: Nancy
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-06-20
Review By: Rajeev
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-06-20
Review By: Beth
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-19
Review By: Blake
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-06-17
Review By: Anouschka
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-06-14
Review By: Sven
What's Good: Modern und super zentral. Tolle Bar auf der Dachterrasse.
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-06-12
Review By: Maria
What's Good: The location is just perfect. We loved the rooftop pool area and bar. The staff was very nice and the decor is great.
What's Bad:
Comments: Love this hotel.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-06-10
Review By: Christiane
What's Good: LOCALIZAÇÃO ÓTIMA, ATENDIMENTO IMPECÁVEL, DESDE HOUSEKEEPING, RECEPÇÃO E EM ESPECIAL AO RAPAZES DA ENTRADA, SEMPRE MUITO SOLÍCITOS E EXTREMAMENTE HELPFULL, KENNY E ERIC, VCS FIZERAM A DIFERENÇA! QUARTO CONFORTÁVEL E CHARMOSO, CAMA, TRAVESSEIROS, CHUVEIRO, TUDO ÓTIMO. ROOFTOP ANIMADÍSSIMO, VISTA DE TIRAR O FOLEGO. ENFIM, VOLTAREMOS.
What's Bad:
Comments: SISTERS DOMINGUEZ LOVE IT
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-06-08
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-06-07
Review By: Mathieu
What's Good: Great value for the money. Room was real nice and all the staff were friendly and helpful. Breakfast is delicious!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-06-05
Review By: Silvia
What's Good: La atención es excelente
What's Bad: La habitación era muy muy chica
Comments: Buen servicio pero muy pequeño
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-06-04
Review By: Björn
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-01
Review By: Anonymous
What's Good:
What's Bad: Public customers @ the rooftop bar. Very cheap. Beer can was thrown out from there to where we were eating @ the restaurant.
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2017-05-30
Review By: Signe
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-05-29
Review By: Joris
What's Good: Staff was very nice and helpful. We were on Honeymoon and were welcomed by a chilled bottle of champagne on the house! Hotel is very conveniently located on walking distance from the two major NYC subway lines (red and blue). Rooms are comfortable and have modern equipment. Next to the hotel is a rack of CityBikes, which makes going around even more convenient.
What's Bad: Nothing really - but if needed to mention anything, it would be the complementary bites in the lobby area. By stating it loudly, we just expected expected a little bit more. ( minor point! )
Comments: Great stay in ideal central...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-05-29
Review By: Anonymous
What's Good: I loved the ambiance in the lobby. It has an open airy feeling. They have coffee & scones in the morning & wine & cheese in the evening.
What's Bad: The elevator situation is not ideal. There are so many people going too the roof at certain times that it is hard for guests to get to rooms.
Comments: I would stay here again.
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-05-29
Review By: Federico
What's Good: Staff and rooftop bar
What's Bad: For this price I liked other hotels better
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-05-27
Review By: Mario
What's Good:
What's Bad:
Comments: ottimo
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-22
Review By: Alan
What's Good: Location and staff
What's Bad: Too many things to mention.
Comments: Quirky hotel with need for...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-05-18
Review By: Hadar
What's Good: הצוות היה מאוד אדיב ויעיל, ועזר לנו מאוד בתכנון השהייה שלנו
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-05-18
Review By: Jacol
What's Good: The scones and coffee in the morning. Excelent service by all the staff.
What's Bad:
Comments: Excelent location
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-05-17
Review By: Mark
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-05-16
Review By: Carol
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-05-14
Review By: Cheney
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-13
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-05-13
Review By: George
What's Good: Fantastic location. Hotel and room felt like home away from home. Very private. Comfortable bed, soft towels and great bathroom. Excellent staff and gorgeous roof top bar
What's Bad: The bathroom needed a fan and brighter lights to apply makeup better.
Comments: Perfect stay in all aspects!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-05-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-05-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-05-09
Review By: Stephane
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-05
Review By: Patagon
What's Good: good access to anywhere, friendly staff, free breakfast coffee and muffin !
What's Bad: If the room had a bathtab, it would be perfact !
Comments: One of the best stylish...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-05-04
Review By: Alejandro
What's Good: MEJOR HOTEL DEL SOHO
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-05-03
Review By: Ana
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-04-28
Review By: Roger
What's Good: Perfekt läge. Strålande personal och man kände att man var välkommen.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-04-26
Review By: Ela
What's Good: מיקום, נוחות ועיצוב נאה, לובי מעוצב נהדר.
What's Bad: אין מתקנים כמו לובי, בר. הכניסה מן הרחוב ללובי מסורבלת דרך מעלית והמבואה לא יפה. החדרים לא היו נקיים והמלון לא מתוחזק כראוי, קצת מוזנח למרות העיצוב היפה. פונקציונלי אך קצת משעמם חברתית
Comments: פונקציונלי, נוח ונאה.. אך קצת...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-04-23
Review By: Goutz
What's Good: The view
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-04-21
Review By: Marcos
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-04-20
Review By: Anonymous
What's Good: the staff was excellent and we were able to have an early check-in. recommendations were wonderful and very helpful with transportation.
What's Bad: the rooftop was closed which was a bummer. we finally got to go up last few mins of our trip and it was incredible! just wish we could have utilized it more during our stay.
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-04-19
Review By: James
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-17
Review By: Thai
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-17
Review By: Mariano
What's Good: La ubicación excelente
What's Bad: El ruido , los elevadores rotos, la dificultad para acceder al rooftop
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-04-16
Review By: Jason
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-13
Review By: Gregory
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-04-11
Review By: Kathy
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-04-10
Review By: Mark
What's Good: Wine and cheese at 6pm. Cool views.
What's Bad: Problems with room were not dealt with by the reception staff. One lift was broken and because of the popular bar on the roof, you could wait a long time for the lift.
Comments: Not perfect by any means,...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-10
Review By: Kyle
What's Good: Quiet at night in room despite very lively rooftop bar. Massage in room was great.
What's Bad: Very small room. Price for value.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-10
Review By: Laurie
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-04-09
Review By: Anonymous
What's Good: Location and the comfort
What's Bad: Nothing
Comments: Excellent hotel and staff
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-04-09
Review By: Jason
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-04-05
Review By: Visitor
What's Good: Good location in Soho with a great view to the east from our room. Comfortable reception and lounge. Nice touch with the (very basic) wine and cheese at 6pm and coffee and muffins in the morning - both in the lounge.
What's Bad: The rooms (we saw 2 as first was poorly situated and the tiles on the floor of the shower were damaged) were a bit shabby - they need a big refresh. Curtains wouldn't close. Second room was located near a staff service area and was noisy. Sink plug was stuck down so sink wouldn't drain. There was only one cup and one teabag! Not good value for the pretty high price tag.
Comments: Trendy but lacking attention to...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-04-05
Review By: Elio
What's Good:
What's Bad: Pulizia pessima
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2017-03-31
Review By: Roberto
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-03-28
Review By: Marina
What's Good: The location is fantastic, the staff very friendly, restaurant and bar are great. The rooms are sleek and the bathroom is the best. The bed and pillows are so comfortable - I keep coming back.
What's Bad:
Comments: Weekend in NYC
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-03-27
Review By: Alex
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-03-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-03-27
Review By: Philippe
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-03-25
Review By: Allison
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-03-15
Review By: Daniel
What's Good: Good location in SoHo; nice bathroom with floor heating; cool rooftop bar; friendly staff; late checkout
What's Bad: Rooms are not the newest but still ok
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-03-13
Review By: Emmanuelle
What's Good: Hotel design, moderne, lumineux. Très bien placé dans SOHO. Vue époustouflante selon orientation de la chambre.
What's Bad: Rien
Comments: Hotel branché, en plein cœur...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-03-12
Review By: Angela
What's Good: Food and wine is always nice
What's Bad: Sheets are not so nice
Comments: Love it here
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-03-08
Review By: Yulia
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-03-08
Review By: Stefanie
What's Good: Der Ausblick und die Bettwäsche
What's Bad: Für ein 5 Sterne Hotel ist das gesamte Mobiliar sehr abgenutzt. Der Roomservice war nicht aufmerksam und die Cocktails in der Bar wirklich schlecht..
Comments: Schon bessere Zeiten gesehen
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-03-05
Review By: Rui
What's Good: Excellent location in SoHo, great view on the city from the rooftop bar and from upper floors.
What's Bad: Small bedroom, needs deeper cleaning and some maintenance.
Comments: Great location and staff, room...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-03-02
Review By: Anonymous
What's Good: Love the location. The staff was friendly and helpful. Love the coffee and scones in the morning. The rooftop view is also incredible. And I like that it had the little pool. I didn't get to go in the pool but it's still a nice feature.
What's Bad: My room was really dusty and did not feel very clean. The bed sheets and towels seemed clean which was great but over all the room felt a little dingy. There were some holes in the towels and they looked a little worse for the wear. The floors didn't feel clean to my bare feet and it looked like they needed to be refinished again. Also the lock on the back of my door was broken. It just looks like the hotel may need an update, fix a couple things and a deep clean.
Comments: Perfect location and nice staff,...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-02-26
Review By: Frédéric
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-02-22
Review By: Feng
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-02-22
Review By: Saadia
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.5
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-02-21
Review By: Bruno
What's Good: O Staff
What's Bad: O tamanho do quarto
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-02-20
Review By: Paul
What's Good: Radiant heat floor
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-02-18
Review By: Holly
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-02-12
Review By: James
What's Good: NA
What's Bad: The weather
Comments: Hip
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-02-06
Review By: Joan
What's Good: Nice staff. Clean. Stylish. Complimentary coffee and scones in am.
What's Bad: Tv didn't work. Couldn't get on wifi
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-02-04
Review By: Min
What's Good: location is perfect
What's Bad: a bit small
Comments: I will always choose to...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-02-04
Review By: Patricio
What's Good:
What's Bad: Elevators with problems
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-02-02
Review By: Hsienying
What's Good: The great view of whole Soho, and the location is right in the heart of Soho!
What's Bad: The wash basing was stocked, and no hot water for bath tub.
Comments: Great location, perfect room view!
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-02-02
Review By: Katie
What's Good:
What's Bad:
Comments: Wonderful boutique hotel!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-31
Review By: Nicholas
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-30
Review By: Chris
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-30
Review By: Anonymous
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-01-26
Review By: Melvin
What's Good: The location was very convenient.
What's Bad: A charge to my credit card from items I did not consume from the room.
Comments: Good hotel but watch for...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-01-24
Review By: Neal
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-01-23
Review By: Anonymous
What's Good:
What's Bad:
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2017-01-23
Review By: Daniele
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2017-01-22
Review By: Joachim
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-01-21
Review By: James
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-17
Review By: Anonymous
What's Good: Beautiful, clean, modern building. Amazing view from the suite. Extremely comfortable bed and heated floors in the bathroom. Loved our stay! Thank you to the James team.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-17
Review By: Caroline
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-01-16
Review By: Lee
What's Good: The staff is, maybe surprisingly for a new NYC hotel, very engaging and helpful. Location is great, rooms slick and comfortable, quiet.
What's Bad: There wasn't a desk or large surface to work on. Room is rather small but great views.
Comments: I stayed here on a...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-01-15
Review By: Jbento
What's Good: Equipe
What's Bad: O resto
Comments: The James - cuidado
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-01-15
Review By: Isabela
What's Good: Cama super confortável, perto de ótimos restaurantes e bares, fácil para sair à noite a pé, bar roof top com linda vista da cidade. Serviço atencioso no check in e recebimento de malas. Amenities disponíveis.
What's Bad:
Comments: Excelente estadia para casais que...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-01-14
Review By: Angela
What's Good: Bed is nice but I think you could have nicer sheets.
What's Bad:
Comments: I love this hotel!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-01-13
Review By: Manfred
What's Good:
What's Bad:
Comments: Alles im Allen gut
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-01-12
Review By: Maxim
What's Good: Интересный дизайн, хорошее место в Сохо, вид с верхних этажей отличный.
What's Bad: Отель заявляется как 5 звезд, реально это 3-4 звезды. Даже люкс был очень маленький, уж не знаю какие у них обычные номера. Заявили что низкая цена за счет скидки, но узнали у персонала что цены всегда такие.
Comments: Не плохой отель на 3-4...
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2017-01-11
Review By: Antoine
What's Good: Excellente question. La gentillesse du personnel ?
What's Bad: Hôtel prétentieux, plus que médiocre. Un 2 étoiles de la zoneindustrielle de Caen propose mieux pour un prix cohérent. La taille dela chambre était ridicule. Le mobilier, comme la table de nuit plus quecheap (on trouve mieux chez Ikea) qui s'émiettait , les problèmes deplomberie qui nous réveillaient à 1heure du matin quand le voisin de lachambre d'à coté prenait sa douche. Notre fille d'un an neparvenant pas par la suite à se rendormir (On se serait cru sous unbombardement avec les tuyaux tapant dans le mur). Un énorme pilier enbéton brut sur lequel était suspendue une mauvaise télévisionornementait la chambre, sous couvert de modernisme. Un gros foutage degueule cet hôtel. Pour un prix moindre nous avions eu la semaineprécédente une chambre incomparable au Lotte Palace Hôtel (situé surMadison). Le James Hôtel est un cauchemar en matière d'hôtelleriebien trop cher au regard de la chambre et de l'offre (comparaisonavec le Lotte Palace Hotel dans les memes prix, et avec le GraduateHôtel in Ann Arbor Michigan)
Comments: Séjour gâché par l'hôtel.
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-01-06
Review By: Maria
What's Good: Muy bien
What's Bad: Desayuno
Comments: Excelente estadia
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-01-05
Review By: Scott
What's Good: Exceptional staff
What's Bad: Disappointed that at 11 am on Sunday could no longer have breakfast
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-01-02
Review By: Debbie
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-12-30
Review By: Monica
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-12-29
Review By: Mari
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-12-28
Review By: Colin
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-12-27
Review By: Jacopo
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-23
Review By: Caroline
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.1
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2016-12-22
Review By: Paul
What's Good:
What's Bad: Just one thing. Room was very clean, but unflushed urine in the toilet bowl
Comments: Very nice if you are...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2016-12-22
Review By: Ed
What's Good: Very comfortable bed. 2pm checkout. fitness center. shower fixture friendly staff
What's Bad:
Comments: Nice boutique. Great value.
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-12-22
Review By: Paolo
What's Good:
What's Bad:
Comments: New York a dimensione d'uomo
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-12-22
Review By: W3w
What's Good: Bed is good.
What's Bad: Too small, even compare to other hotels in soho.
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-12-14
Review By: A
What's Good: Great service
What's Bad: None
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-12-13
Review By: Meritxell
What's Good: La vista que teniem de l'habitació. El personal molt amable.
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-12-11
Review By: Magdalena
What's Good: Food is good
What's Bad: The price rate I paid was much higher than what I booked with you Booking.com Big difference. Had I had known would have not stayed there. I feel I was cheated. I booked with you for a much less price. Thats not correct nor acceptable.
Comments: Too expensive rate of the...
Customer Rating: 6.5
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-12-07
Review By: Konstantin
What's Good: Очень стильный отель в стильном районе Сохо. Номера оригинального дизайна и уютные. Жаль, что бассейн работает по сезонам.
What's Bad:
Comments: Стильный отель!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-11-30
Review By: Sheng
What's Good: 员工服务态度很好 酒店性价比高
What's Bad: 房间略小 但是也足够
Comments: 很有设计感的酒店
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-11-29
Review By: Fabienne
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-11-26
Review By: Arpineh
What's Good: Great service enjoyed our stay at the James
What's Bad:
Comments: Great
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-11-23
Review By: Franco
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2016-11-22
Review By: Marc
What's Good: Die Lage ist sehr gut. Die Zimmer modern und sauber. Toller Ausblick aus dem Zimmer. Insgesamt ein toller Aufenthalt.
What's Bad: Es war alles in Ordnung.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-10
Review By: Tazio
What's Good: La vista sul ONE TRADE CENTER, il roof top
What's Bad: Le stanze tropoo piccole, la pulizia sommaria (non compatibile con camere da 550€ a notte, tasse incluse), l'aspettare per 20 minuti l'usciere, la mancanza di armadi
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2016-11-08
Review By: Paul
What's Good: Location was ideal.
What's Bad: No shower facilities after checkout. Not clean under the beds and drawers. No pricing on mini bar. Strange setup with the lobby. Bouncer on lifts in the evening for nightclub on the roof.
Comments: Great location and comfortable beds...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2016-11-07
Review By: Anonymous
What's Good: Habitación bien estructurada, vistas estupendas, ubicación muy buena para pasear por el SoHo, West Village
What's Bad: Tamaño de la habitación
Comments: Muy buena elección para conocer...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2016-11-02
Review By: Corrado
What's Good: Nulla
What's Bad: Almeno 10 minuti di attesa per un ascensore, non c'è il bar per la colazione, camere rumorose, malandate e non ben pulite, bagno senza riscaldamento, minibar rifornito ogni 3 giorni. Alla prenotazione avevo richiesto una camera ai piani alti e mi è tratta data una camera al terzo piano che in realtà è il primo. 2.800 dollari per una camera che forse ne valeva un terzo. Un hotel tre stelle al prezzo di un 5 stelle. Vergogna!
Comments: Evitatelo !
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2016-11-02
Review By: Nour
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2016-10-27
Review By: Yoko
What's Good: Despite being close to a fairly large street, the room was very quiet (the windows were probably double pane), which is not always the case with Manhattan hotels. The room was comfortable, clean and modern. Very good location near stores and restaurants in Soho.
What's Bad:
Comments: A well located, nice, modern,...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-10-27
Review By: Laura
What's Good: LOVE the 2pm check-out time. Bed was great and very comfortable. Really friendly service.
What's Bad: Room was very small and in need of repairs. Stains on the shade that divides the bathroom from the bedroom.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-10-19
Review By: Geir
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-19
Review By: Jeff
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-10-16
Review By: Karinkf
What's Good: Top location Rooms are quiet and beds are good - so you really can rest and sleep well Manager is a pro
What's Bad: Rooms are a bit shabby (lots of cuts and stains in the furniture)Bathroom amenities are of really poor qualityGym is nicely located on floor 17, but poorly equipped and partly brokenSumming it up: the hotel is a very good 3*** superior but not a 5***** hotel at least not for the price. You can get something better in NYC
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2016-10-15
Review By: Iain
What's Good: Friendly staff on reception and concierge
What's Bad: Staff were poor and uninterested on rooftop bar on the two quiet occasions we were in, although a great location and worth seeing staff were more interested in talking amongst themselves than serving us at the bar. Also quite rude when they wanted to close the bar early by shouting at us to get out - my fiancé and I were on our honeymoon enjoying a drink looking at the view!
Comments: Great hotel, only down side...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-10-13
Review By: Kelli
What's Good: The location
What's Bad: The pillows were too large and stiff
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-11
Review By: Chris
What's Good: Amazing views, great location and staff was very friendly. Although the rooms were small they were cute and clean. Loved the Rooftop bar area. Views from there were incredible.
What's Bad:
Comments: Nice hotel with great location,...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-10
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-10
Review By: Marco
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-10-09
Review By: Luis
What's Good: great terrace and bar great coffee at the lobby
What's Bad: 1) the hotel felt understaffed. we didn't have the same impression in February 2015, when we had a great stay at The James for the first time. 2) this time we had requested a room with a nice view but were given one with a not so nice one. we tried switching but were told there weren't any available. we learned there were plenty available in fact, and were disappointed not to have the amazing view we had had the first time at The James. 3) sadly for our next trip to NY we will book a different hotel.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-10-06
Review By: Cristina
What's Good: What impressed me more was the nice and warm treatment received from all staff - no exception.
What's Bad:
Comments: What a pleasant way to...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-10-05
Review By: Felipe
What's Good: Equipe muito atenciosa, infraestrutura do hotel excelente. Ao lado do metro. Rooftop muito bom!
What's Bad: Como todo hotel em NY tem o quarto apertado.
Comments: Vale a indicaçao.
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-10-02
Review By: Nicholas
What's Good: Crap hotel that sits under a loud bar. Kept me awake. If you want a nightclub hotel advertise it but don't take reservations from people who want to sleep and work
What's Bad: The lack of a reply to me email to the manager.
Comments: Crap
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2016-09-29
Review By: Jeff
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-09-26
Review By: Ivone
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-09-26
Review By: Fruma
What's Good: I live in NYC and set my friends up here so they could maximize their stay while here! I was able to host them perfectly!
What's Bad: Roof top bar charged me $900 accidentally
Comments: Great place in soho!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-09-25
Review By: Greta
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-09-24
Review By: Frequesnt
What's Good:
What's Bad:
Comments: Great hotel. Price gets crazy...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2016-09-22
Review By: Riccardo
What's Good: Location and Sky Bar
What's Bad: They don't have Twin Bedded Rooms?!?!?
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-09-20
Review By: Alcindo
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-09-20
Review By: John
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-09-15
Review By: Anonymous
What's Good: The bed was comfy, the facilities excellent and the staff really friendly and helpful.
What's Bad: The service at the restaurant was rushed and the male server was not engaged, as soon as the first course plates were removed the next course was put down. For the money you pay, it wasn't worth it.Shame. The only other little thing was that the teabags and coffee in the room were never replaced, despite asking.
Comments: Great location, stylish hotel, friendly...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-15
Review By: Carol
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-12
Review By: Angela
What's Good: Location was great, and rooftop bar was amazing at night with the views.
What's Bad:
Comments: Fabulous hotel and staff.
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-09-12
Review By: Annette
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-09-08
Review By: Kirk
What's Good: location and staff
What's Bad: Elevator was extremely noisy outside of our door. When room was cleaned they left dirty glasses in the room
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with older children
Date of Review: 2016-09-08
Review By: Ehren
What's Good: Location
What's Bad: Booked a king and upon check in none were available...why confirm a reso and then switch what was agreed to.... Apologies are talk and talk is cheap. Have the decency to let customer know in advance so they have the choice to make other plans
Comments: Horrible experience....
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2016-09-06
Review By: Caroline
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-09-06
Review By: Europacube
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-06
Review By: Diana
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2016-09-04
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-08-31
Review By: Anonymous
What's Good:
What's Bad: The shower had a considerable amount of mold. Our room was on the 17th floor and there was a pool party Sat / Sun. The noise from the pool was tolerable however they didn't mentioned there was a kitchen service room next door. They banged pots and bottles constantly. Additionally, Our room was never cleaned on Saturday. The water pool was gray from the party.
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2016-08-30
Review By: Antonio
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-29
Review By: Detri
What's Good: Location and beautiful rooms
What's Bad: Pool only open till 2:00
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-08-26
Review By: Andrea
What's Good: terrific room, comfy bed, immaculate
What's Bad: figuring out how to turn on/ off lighting in room
Comments: wonderful!!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-08-21
Review By: Thomas
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-08-20
Review By: Ramon
What's Good: Locations is really good, it has a good restaurant,
What's Bad: It only has two elevators, so on weekend whem there are parties on the roof top it can take you easily 30 minutes to get to the lobby, which is really frustating.
Comments: Very good hotel at an...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-08-19
Review By: Terrill
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-08-17
Review By: Robyn
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-08-16
Review By: Alexandra
What's Good: Was convenient to have a pool on site but it was very small and got rather crowded.
What's Bad: We had issues checking out- when we arrived, they told us check out was 2pm but day of said it was noon. We also had some issues at the pool bar- the pool closes from 2-3pm and reopens as a rooftop party (which they declined to tell us when we booked). Apparently someone overheard us give our name and room number and ran up a massive tab.
Comments: Good room for a summer...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-08-16
Review By: Sinead
What's Good: It was a cool atmosphere
What's Bad: We were there to experience the roof top bar and it was closed for a private event , it was a scouting mission for a corporate event so it was very disappointing we couldn't achieve our goal
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2016-08-14
Review By: Anonymous
What's Good: Sängen var gudomlig! Och dom använde lyxiga duschkrämer.
What's Bad: Det sämsta var att de drog pengar för något som de påstod att vi tog från minibaren, ca 9 usd, trots att vi inte tog något. Och när jag frågade om de kunde berätta om vad vi påstods ha tagit så fick jag inget svar. De drog även 50 usd för vår room service istället för ca 30 som vi beställde för. Men det korrigerade de, men utan att jag fick något svar. Såg det bara på kontot.
Comments: Bra sängar, men dubbelkolla vad...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-08-13
Review By: Staci
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-08-11
Review By: Dalia
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with older children
Date of Review: 2016-08-09
Review By: Candice
What's Good: Elmo is the best! If wans't of him my stay would be not the same. He is the manager of the hotel and the best employee for sure. I wish all of his staff had 15% of the kindness and aim to do what he does. The reception people are not very helpfull, however the pool and concierge ppl are. The room was great - spacious, clean and had a beautiful view. The location is great - by soho near to everything, the pool is small but I love it - amazing view to the wtc area.
What's Bad: The pool time for the guests ;(
Comments: Elmo is the best ;)
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2016-08-09
Review By: David
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-08-06
Review By: Anonymous
What's Good: Ubicación, ubicación, ubicación.
What's Bad: Ducha sin presión, ruidosos pool partys, borrachos en el elevador.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-08-03
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-08-03
Review By: Zachary
What's Good: The rooms were sleek, spotless, and offered spectacular views over Lower Manhattan. The lobby, hallways, and rooms are all tastefully and stylishly designed, and the on-site restaurant and bars are definitely places to be seen. Loved the location as well.
What's Bad: The pool hours were unexpectedly limited.
Comments: A stellar property to call...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-08-01
Review By: Nayla
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with older children
Date of Review: 2016-08-01
Review By: James
What's Good: The rooftop pool was excellent with exception of its hours.
What's Bad: I was disappointed with the hours the pool was open and that hotel quests weren't prioritised when the bar was open to the public. The price of cocktails and beer was ridiculous with comparison to other hotels. Bar/ pool staff rude.
Comments: This hotel should not be...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2016-07-31
Review By: Wolfgang
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-07-31
Review By: Adriana
What's Good:
What's Bad:
Comments: Excellent!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-30
Review By: Stephen
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-07-29
Review By: Steven
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-28
Review By: Kirsten
What's Good:
What's Bad:
Comments: Incredible Hotel!!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-07-28
Review By: Martine
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: mature couple
Date of Review: 2016-07-27
Review By: Natalie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-07-26
Review By: Lindsay
What's Good: We had such an amazing time. The location was ideal, the hotel was extremely clean, the rooftop pool was beautiful and the staff was wonderful! We will most definitely be back!!
What's Bad: Just wish there was more seating by the pool!
Comments: Amazing experience at the James
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-07-25
Review By: Matthew
What's Good: Location in soho was ideal for exploring the whole of NYC. So glad we didn't stay near Times Square! Soho is also really cool. I requested a room with a view and I actually got one :-) Not a bad little gym and rooftop pool was nice.
What's Bad: I asked the staff to look into sorting me tickets that we'd messed up on for lion king and never heard anything back from front desk. Be aware that on weekends the pool area is open to the public! But if u like a party it is actually known to be one of the most popular ones in that area.
Comments: 3 days in NYC
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-07-23
Review By: 유정
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-07-23
Review By: John
What's Good: loction
What's Bad: rooms are very small with no where to put your clothing.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-07-19
Review By: Victoria
What's Good: La chambre lumineuse
What's Bad: Dispo très tard. La porte de la salle de bains qui ferme pas. L'eau chaude qui arrive 15 min après avoir ouvert le robinet.
Comments: Ok
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-07-14
Review By: George
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with older children
Date of Review: 2016-07-09
Review By: Matteo
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-07-08
Review By: Ricardorink
What's Good:
What's Bad: Una coppia di ascensori totalmente insufficiente con l'affluenza al bar/lounge dell'ultimo piano.
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-07-08
Review By: Mateo
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-07-07
Review By: Heather
What's Good:
What's Bad: It was Small and claustrophobic We couldn't use the rooftop bar because of a private party.
Comments: Awful and really expensive
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: mature couple
Date of Review: 2016-07-05
Review By: Anonymous
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-07-04
Review By: Jose
What's Good: La atencion del personal,cafe y vino de Cortesia,muy luminoso.
What's Bad: Nada
Comments: Excelente estadia,muy recommendable.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-01
Review By: David
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-06-30
Review By: Thomas
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-06-30
Review By: Nancy
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-06-29
Review By: Anonymous
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: mature couple
Date of Review: 2016-06-27
Review By: Tony
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: mature couple
Date of Review: 2016-06-22
Review By: Geoh
What's Good:
What's Bad: Complimentary car service wasn't available the 6 days we were there
Comments: good experience!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-06-21
Review By: Anonymous
What's Good: Great hospitality, location and courtesy coffee, fruit, cookies and cheese and crackers throughout the day
What's Bad: Elevators always full
Comments: Great stay!
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-06-21
Review By: Oscar19912332
What's Good: Buen sitio
What's Bad: Habitación pequeña y sin accesorios suficientes para un 5*
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-06-19
Review By: José
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-06-18
Review By: Terence
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-06-17
Review By: Kevin
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-06-14
Review By: Michael
What's Good: El diseño de los espacios
What's Bad: tamaño pequeño de las piezas
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-06-14
Review By: Tylor
What's Good: Still nice rooms. and good staff when they are there. It seems there is less and less of them each time I stay.
What's Bad: Do not expect that you can access the roof bar or roof pool. They are run separately and used by a good portion of NYC, rather than guest being allowed to use.
Comments: Good, but worried it is...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-06-13
Review By: Rosie
What's Good: Clean and airy
What's Bad: Menus could have been better, and the ac in room was very unpredictable
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-06-12
Review By: Lukáš
What's Good: Everything was excelent, food, clean room, comfort room
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-06-07
Review By: Glenn
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-06-06
Review By: Tinigeneva
What's Good: I loved almost everything of this hotel. The location is prime! in the middle of Soho, the New York fashion district, with lots of little cute restaurants and bars around. the hotel has a personality, it's not one of those big impersonal hotels you can find easily in New York. the Staff is amazing, the lobby very cool, and the cherry on the cake is definitely the rooftop bar: that is A VIEW!!!! rooms are small, but well kept. we had a room with a city view which was tiny but perfect for 5 nights. I will make this my hotel-to-go in Manhattan!!!
What's Bad: Elevators are slow, there are only two and they aren't that efficient, especially when outsiders used them for having access to the rooftop bar. Staff at the rooftop bar should make an effort in being more friendly.
Comments: A "boutique" hotel right in...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-06-06
Review By: Gisela
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2016-06-03
Review By: Brandon
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-06-01
Review By: Anna
What's Good: Posizione Fantastica. Camera piccola ma tutta vetrata per vedere il panorama della citta'. Colazione alla carte. Buone scelte. Bar all'aperto deluzioso!
What's Bad: Non c'era nessuno per aiutarmi con le valige dal taxi fino al Lobby che si trova al 2nd piano. La camera non era pronta, sono arrivata alle 16.00! Non c'era nessuno per aiutarmi con le valige al check-out.
Comments: Mi e' puaciuto abbastanza!
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-05-31
Review By: Karen
What's Good: Gorgeous view!! South Beach feel in NYC. Great staff, comfortable room, great coffee and snacks. Overall loved the place!! Will be back soon!! Thanks for everything!!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-05-29
Review By: Ayhan
What's Good: Hosting was great and very welcoming. Jimmy is a big asset of the hotel.
What's Bad:
Comments: Great times at THe James
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-05-29
Review By: משה
What's Good: אנשי צוות אדיבים ומיומנים המעוניינים לעזור בחיוך וסבלנות.
What's Bad: ניקיון החדר, הקפה המובטח לארוחת הבוקר והתוספות לו, זמינות הבר בגג - כמעט 0 בגלל אירועים כאלה ואחרים.
Comments: יש ללטש את כל המרכיבים...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-05-29
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-05-28
Review By: Haluk
What's Good:
What's Bad:
Comments: Great new generation of ny...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-05-27
Review By: Trevor
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-05-24
Review By: Mark
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-05-23
Review By: Petra
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-05-22
Review By: Pamela
What's Good: The esthetic is a perfect match for my me. I LOVED just being in all the spaces the hotel had to offer.
What's Bad: The taxi (called for me by hotel staff) to the airport over charged me. When my credit card statement came it was 50$ more than I was quoted by hotel staff. I was charged $160.00 from the James to Newark Aurport.
Comments: Fanciful Stay
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-05-22
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-05-22
Review By: Ghislain
What's Good: emplacement, personnel, rooftop, espace
What's Bad: manque un peu de modernité dans les équipements des chambres
Comments: Parfait pied à terre à...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-05-19
Review By: Kristian
What's Good: Läget! Sköna rum. Välstädad och mkt trevlig och hjälpsam personal. Ta shuttel till hotellet men rek cab tillbaka till flygplatsen. 85$Tunnelbana rett utanför! Gå avstånd till all soho shopping.
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-05-16
Review By: Simone
What's Good:
What's Bad:
Comments: Sehr gute Lage...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-05-15
Review By: Anonymous
What's Good: Beds are comfortable with fine linens. The room was impeccable. Located in the center of great restaurants shopping and art galleries. Beautiful rooftop bar. Our room had a spectacular view of the city! Although the hotel was full, we felt we were among only a handful of guests. I would definitely stay here again!
What's Bad:
Comments: Unpretentious yet luxurious
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-05-15
Review By: Yew
What's Good: scones
What's Bad:
Comments: great, hip location, stylish residence.
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-05-12
Review By: Emiliano
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2016-05-11
Review By: Goodmood
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-05-10
Review By: Jeanine
What's Good: Loved the location, Kenny at the door was fabulous, friendly & so helpful.
What's Bad: The gin&tonics at Jimmy's - they struggled to get them right. The underground breakfast location at David Burke kitchen - rather go out for brekkie.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-05-08
Review By: Espen
What's Good: Et supert hotell i et fantastisk område på Manhattan. De ansatte var hyggelige, hjelpsomme og tipset oss om svært gode restauranter. Kort avstand til Metroen som tok oss enkelt rundt i byen.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-05-08
Review By: Reinert
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-05-03
Review By: Anonymous
What's Good:
What's Bad: Small room despite "deluxe" booking. Awkward facility. Understaffed bell staff.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: mature couple
Date of Review: 2016-05-03
Review By: Sonia
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-05-02
Review By: Marella
What's Good: Het matras was geweldig. Jammer dat er twee lakens in plaats van een dekbedhoes was. Verder was de lokatie ook super: restaurantjes, winkeltjes, City bikefietsen, 3 metro-lijnen.
What's Bad: Het restaurant: het ontbijt en het personeel waren afschuwelijk. Gelukkig leuke restaurantjes in de buurt.
Comments: Ik heb samen met mijn...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with older children
Date of Review: 2016-04-30
Review By: Ina
What's Good:
What's Bad:
Comments: SUPER
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-04-27
Review By: Brittney
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-04-26
Review By: Teresa
What's Good: The room was big enough, nice, confortable with lots of sunlight. The staff very friendly and helpful. The location great. The aoutside bar great for springtime. All in all superb!
What's Bad:
Comments: Superb
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-04-26
Review By: Iosvany
What's Good: The location is perfect and the hotel room are very nice
What's Bad:
Comments: Superb
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-04-26
Review By: Jean-manuel
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: mature couple
Date of Review: 2016-04-19
Review By: Simona
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-04-10
Review By: Jean
What's Good: Chambre confortable et contemporaine Hotel bien situé à SOHO Lobby lumineux Design hotel , fonctionnalité
What's Bad:
Comments: Endroit où l'on se sent...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-04-10
Review By: Vanessa
What's Good: This is a great small hotel. Perfect if you are in the city and need a place to crash because you are out all day. Not the place if you are looking for a cool vibrant scene.
What's Bad:
Comments: Great location-not the place if...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2016-04-09
Review By: Biffer
What's Good: Very comfy bed. Uber cool bar on rooftop. Convenient to great shopping and restaurants. Very NY!
What's Bad:
Comments: Fab and fun in Soho,...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-03-30
Review By: Anonymous
What's Good: great location, comfortable room, spacious bathroom
What's Bad: parking was expensive, roof top bar was too crowed to even get a drink
Comments: location, location, comfort
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-03-29
Review By: Meral
What's Good: her sey size değerli olduğunuzu hissettirecek titizlikte......
What's Bad:
Comments: size değerli olduğunuz hissettiriliyor,,
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-03-28
Review By: Ch
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-03-27
Review By: Tom
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-03-22
Review By: Guadalupe
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-03-22
Review By: Anonymous
What's Good: Location, style and friendly staff
What's Bad:
Comments: Perfect location, great cocktail bar...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-03-17
Review By: Spring
What's Good: Ideal location. Bed very comfortable and noise proof. Modern and very clean. Cool roof top bar.
What's Bad: Shame we couldn't sit outside as weather unexpectedly warm for time of year!
Comments: loved hotel and New York!
Customer Rating: 7.9
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-03-14
Review By: Netanel
What's Good:
What's Bad: the room are too small for the value. it doesn't make sense
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-03-10
Review By: Bengt
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-03-09
Review By: Gobluego
What's Good: Lokasyon cok iyi. Temizlik gayet güzel. Çatıdaki havuz barı mükemmel
What's Bad: Banyoda kullanılan şampuan ve sabunlar iyi değildi.
Comments: Soho daki en iyilerden
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-03-06
Review By: Chris
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-03-05
Review By: Aurelie
What's Good: La situation géographique dans Soho La vue incroyable des chambres (quand on est du bon côté!) Les chambres: design, confort, praticité Le wifi gratuit et efficace L'eau gratuite dans les chambres (c'est souvent payant dans les hotels de NYC)
What's Bad: Rien
Comments: Belle surprise
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2016-02-18
Review By: Alain
What's Good: De locatie
What's Bad: De receptie
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2016-02-18
Review By: Marco
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2016-02-17
Review By: Pauline
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-02-15
Review By: Sudhir
What's Good: Great bar, great in room dining, great staff
What's Bad:
Comments: Jimmy & David Burke Kitchen...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-02-13
Review By: Pavel
What's Good: Location, location and location....want to enjoy Soho day or night? The James is the place to be, great stuff, perfect service and the cosy roof top bar with the swimming pool on a terrace...perfect setup to enjoy a few days off.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-02-12
Review By: Enzo
What's Good: Location, roof bar
What's Bad: Concierge forgot to make a reservation that I had requested. Room sound isolation was very poor.
Comments: Average
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-02-04
Review By: Adam
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-02-02
Review By: Franck
What's Good: La vue sur la ville avec les grandes baies vitrees qu ' ont les chambres et sa situation geographique
What's Bad: Le bar du toit trop souvent reserve' pour des parties privees ...
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-01-26
Review By: Paul
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-01-24
Review By: Carol
What's Good: The staff from Bellman to front desk, to room service and restaurant, everyone was so helpful and thoughtful.
What's Bad: Hard to get my curtains fully closed in 809 with pole TV and bench in the way. Need dark to sleep.
Comments: Best in SOHO at least...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-01-17
Review By: Steven
What's Good: Locatie, bar, kwaliteit. Anoniem verblijf.
What's Bad:
Comments: Schitterend hotel, geen poespas.
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-01-05
Review By: Stéphanie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-01-03
Review By: Giovanni
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-01-03
Review By: Anonymous
What's Good: The luggage and taxi services were great. Those folks in charge of that were very personable and proactive in their service.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-01-03
Review By: Anonymous
What's Good: Location and view
What's Bad: Should have a decent coffee Machine in the room
Comments: Decent
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2015-12-29
Review By: Christopher
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2015-12-27
Review By: Anonymous
What's Good: מיקום מצויין, חדר נוח, חדר כושר בכל שעות היממה
What's Bad: לפעמים השירות קצת בעייתי, הובטח יין חופשי אך בפועל מדובר על שעה אחת בערב
Comments: מלון טוב במיקום נצויין
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2015-12-27
Review By: Francesca
What's Good: Eccellente hotel, con personale disponibile, attento e sempre gentile.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2015-12-20
Review By: Silvio
What's Good: Great location for visiting Soho, Chinatown and Tribeca Smaller boutique like hotel Modern facilities Room estethically pleasing, rational, comfortable although not oversized Lots of daylight thanks to floor to ceiling windows Strong customer service orientation of all staff
What's Bad:
Comments: Great alternative for Soho
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2015-12-18
Review By: Philio
What's Good: + Sehr gute Hotelausstattung (zusätzlich mit Garten, Dachterrasse, Rooftopbar und eigenem Restaurant) + täglicher (kostenloser) Tausch von gefilterten Wasser am Zimmer + Zimmer großteils sehr sauber + Personal sehr hilfsbereit und freundlich + gutes Zimmerservice + super Lage (direkt an der Subway-Station "Canal Street", an denen die Linien A, C, E & 1 verkehren) + grandioser Ausblick (zumindest bei Zimmer mit Stadtblick)
What's Bad: - Zimmerausstattung leider etwas abgenutzt
Comments: Super Hotel für Städtetrip mit...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2015-12-09
Review By: Fausto
What's Good:
What's Bad: The place where breakfast is served
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2015-12-08
Review By: Todd
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2015-12-06
Free Internet
Swimming Pool
Fitness Center
Pets Allowed
Non Smoking
Accessible

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