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$169 /Per Night Book Now

The James New York


A seasonal rooftop pool, a celeb-chef restaurant and a cool SoHo location thrill our guests at the non-smoking The James New York, which features lavish rooms and a year-round rooftop bar. Inspired by the eclectic neighborhood of SoHo, The James Hotel boasts 114 rooms designed in an upscale residential style. Accommodations feature reclaimed wood floors, custom-designed furniture, 42-inch, flat-panel TVs, iPod docking stations and coffeemakers. The oversize windows provide superb city views. Glass-enclosed bathrooms have rainfall showerheads and Turkish cotton towels. The hotel’s seasonal rooftop pool is a great place for a dip in the warmer months and the all-season rooftop bar sports Hudson River views. There’s also a noteworthy on-site restaurant serving hearty American fare, helmed by celeb chef David Burke. Pets are allowed, and parking is available for an additional fee. Anchoring the southwest corner of the vibrant SoHo neighborhood in Lower Manhattan, The James New York is within walking distance of shopping, dining and nightlife, as well as the Canal Street subway stop for transport throughout Manhattan. LaGuardia Airport is a 20-minute drive, JFK is 30 minutes and Newark is 30 minutes away (dependent on traffic conditions). our guests say The James New York is “great for a romantic getaway” with its “beautiful” rooms sporting “fantastic beds” and its “super-friendly staff,” which altogether add up to an “amazing experience.”

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Regular Price $365


Price
$169
Book Now
Neighborhood SoHo - Tribeca
Regular Price 365
Review Rating 8.5
Country United States of America
State/Province NY
Category
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-11-15
Review By: Joerg
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-11-14
Review By: Marc
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-11-13
Review By: Thomas
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-11-10
Review By: Grzegorz
What's Good: Apart one thing it's a great hotel, but...
What's Bad: Be very careful because they probably will charge you more than you should pay - first day we came they said that we should pay more than 180$ from booking price (that incudes already every taxes and 'facility fee'). We told tham about this more than 3 times and they did nothing to talk to booking and make things clear. For me it's totally unacceptable and it's nothing less than a try to cheat. At the end we conntact booking and after a few mails they (not hotel) will send us our money back.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-11-09
Review By: Karen
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-11-09
Review By: Matt
What's Good:
What's Bad: The rooms were very beat up. Holes in some cabinet doors, stains on the curtains and the elevator made a very loud noise in our room as it moved up and down making it hard to fall asleep. I would not suggest staying here until the hotel is upgraded. It seems like they have stoped making even routine maintenance.
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-11-08
Review By: Aysha
What's Good:
What's Bad: Hotel charge fee after checkout. That I find unacceptable as they should notify us with any charges they will apply. They cant just take money from my card as they please.
Comments: Poor
Customer Rating: 3.3
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2018-11-07
Review By: Odd
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2018-11-07
Review By: Anonymous
What's Good: Very friendly staff, comfortable lounge with access to computers, coffee and snacks, newspapers
What's Bad:
Comments: Great location, very friendly staff,...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2018-11-04
Review By: Ido
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-11-04
Review By: Richard
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2018-11-03
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-10-30
Review By: Lauren
What's Good: For that the hotel is its terribly overpriced, has horrible rooms & has a weird smell.
What's Bad: I didn’t like anything about the hotel.
Comments: Terrible &
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2018-10-30
Review By: Anonymous
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-10-29
Review By: Sian
What's Good: Staff were fantastic and hotel is in a great location. Bathroom was lovely!
What's Bad: Bed slept three comfortably but ideally would have liked it bigger.
Comments: Excellent stay, would definitely recommend.
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-10-29
Review By: Anonymous
What's Good:
What's Bad: Loud. Elevators are very slow. Our room wasn’t very well maintained (stains on the walls, dents on cabinetry, hardwood floors are very worn down, and other damages throughout the room). Not expected for a 4/5 stars hotel.
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2018-10-26
Review By: Susan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-10-22
Review By: Peter
What's Good: Super comfortable beds, great bathrooms, good wifi, personalised service (talking about you Julio of room servicde!).
What's Bad:
Comments: many repeats and many more...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-10-21
Review By: Joerg
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2018-10-21
Review By: Mick
What's Good: The hotel was very clean
What's Bad: No breakfast included
Comments: Nice hotel but far to...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-10-19
Review By: Jordenrundt80
What's Good: Roomy suite, clean, good looking, view
What's Bad: Too expensive for what you get, even in SoHo. Breakfast in restaurant not good.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-10-18
Review By: Anna
What's Good: Hotel staff were generally friendly. Location was excellent. Right next to nice coffee shops, restaurants and shops. Loved the large windows and natural light. Also liked the distilled water.
What's Bad: I woke up to a loud, sporadic noise coming from my vent and it kept me up the whole night. I called guest services and asked for help multiple times, but they weren't able to find the source and I lost a night of sleep. I appreciated being moved the next day, but am still unhappy with the night-of. I also wished we had a comforter on the bed.
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2018-10-17
Review By: Gerry
What's Good:
What's Bad: No one at the door to help with bags
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-10-12
Review By: Anonymous
What's Good: Very hard to get ahold of staff and felt as though is was pulling teeth to get anything. Just very unorganized in my opinion.
What's Bad: Unorganized for such a beautiful hotel
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2018-10-10
Review By: Andrea
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-09-28
Review By: Cristina
What's Good:
What's Bad: The room and hotel was pretty run down for the price I was paying. I would not stay there again. That said, the staff was very attentive and responsive to my complaints. Great location but then again there are several comparable hotels around the corner.
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2018-09-27
Review By: Angela
What's Good: Everything staff friendly especially (Paul, Leila and Brian) great roof top bar, free coffee in mornings, wine and cheese
What's Bad:
Comments: Great hotel walking distance to...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-09-27
Review By: Eduardo
What's Good: Muy bien ubicada , para viajar en el subte a cualquier zona de la ciudad. Habitaciones cómodas , con excelentes vistas hacia el sur de Manhattan
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-09-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-09-15
Review By: Andres
What's Good:
What's Bad: No limpian el cuarto. Se olvidan de dejar algodón, toallas etc. Un desastre. Si pedis almohadas de mas te contestan que se quedaron sin. El rooftop no es del hotely cuando queres subir el doorman te trata mal y hay dias que no te dejan subir
Comments: No recomendable
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2018-09-11
Review By: Carol
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-09-07
Review By: Robert
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-09-07
Review By: Genevieve
What's Good: Staff was very friendly, helpful, welcoming. Operates as a smaller personable hotel. Loved the ambience of the outdoor spaces as well: the garden area is a welcome respite from busy city. Room was exceptionally clean and well organized; quiet. Received an upgrade. Location was perfect for us visiting family nearby.
What's Bad: Chose this hotel for the rooftop pool. Was smaller than picture indicated ; but a beautiful view. There were facility fees added which made cost more expensive than initially shown. Would have liked breakfast served in garden area.
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-08-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2018-08-26
Review By: Sandra
What's Good: Room was small but nice.
What's Bad: Poor lighting
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-08-23
Review By: Angelo
What's Good: Beautiful location in the heart of soho with amazing view on the Town. The staff is really welcoming and professional, always ready for your needs. The rooftop is really enchanting and the restaurant is very good! Thanks to Brian for his cordiality and for the upgrade in an awesome room.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-08-22
Review By: Ece
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2018-08-20
Review By: Saeed
What's Good: ولا شيء اعجبني
What's Bad: المبنى والتصميم والاثاث والسعر الغالي
Comments: لا انصح به سعر غالي...
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2018-08-18
Review By: Radouane
What's Good: Location, trendyness and staff
What's Bad: value for money (pretty expensive), pool works only till 4pm and 2pm on weekends. I had to ask 3 times to put soap before they do.
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2018-08-13
Review By: Jesse
What's Good: Great Hotel in the middle of SoHo. ROOF TOP POOL!
What's Bad: Coffee station was moved from lobby to basement restaurant.
Comments: GREAT PLACE TO HANG OUT
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2018-08-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-08-09
Review By: Dusty
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-08-07
Review By: Suhye
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-08-06
Review By: Pat
What's Good: Top Lage, schöne Zimmer, fantastische Roofbar
What's Bad: Wifi schlecht, Pool nur bis 16.00 Uhr benutzbar
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-08-05
Review By: Tyna
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-07-24
Review By: Michael
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: family with young children
Date of Review: 2018-07-14
Review By: Lisa
What's Good:
What's Bad:
Comments: Visiting my daughter in nyc....
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-07-12
Review By: Hmughal
What's Good: The rooftop pool bar is was great on the 4th of July. Great DJ that day. Other days it was ok.
What's Bad: Food options are limited, lobby is elevated.
Comments: Nice hotel, great rooftop pool.
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2018-07-07
Review By: Martin
What's Good: The room was clean and comfortable
What's Bad: Most of the staff seems bored, over priced cocktail, lobby and rooftop restroom were dirty. Pool closing at 2 and then reopen at 3 but open to public means that you can't really go at the pool since it's so small... maybe consider to keep it hotel guest only until 5pm... really not on par with other hotel at the same price range...
Comments: Not going back unless major...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-07-03
Review By: Anonymous
What's Good: Location was great!
What's Bad: We were charge to minibar items that we didnt use!!! Housekeeping was not great!
Comments: Location great
Customer Rating: 3.5
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2018-06-30
Review By: Edward
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-06-28
Review By: A
What's Good: Everything!!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-06-24
Review By: Clair
What's Good: Sa localisation
What's Bad: Très mauvais rapport qualité/ prix
Comments: Médiocre
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2018-06-15
Review By: Katerina
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-06-12
Review By: Koji
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-06-10
Review By: Ralph
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-05-29
Review By: Michael
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-05-25
Review By: Lora
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-05-22
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-05-19
Review By: Anonymous
What's Good: The location was excellent. Close to the subway. Lots of restaurants and shopping in close proximity Loved the heating on the bathroom floor. There were snacks throughout the day in the lobby Concierge was very helpful. Great view from the rooftop
What's Bad: The room was extremely small. The basin did not drain and we had to call reception several times until it was repaired. The cleanliness was average
Comments: Enjoyable family vacation
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-05-16
Review By: Worakanya
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2018-05-12
Review By: Nancy
What's Good: Staff was very friendly
What's Bad: Bed was not that comfy
Comments: Great location to Soho
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2018-05-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2018-05-09
Review By: Jean-marc
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2018-05-06
Review By: Aurélie
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2018-05-05
Review By: Robertico
What's Good: I enjoyed the ambience and staff professionalism.
What's Bad: I did not enjoy the breakfast.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-05-03
Review By: Margaret
What's Good: The artwork around the hotel is really nice. It was quiet (once in your room).
What's Bad: Too busy in the evening with people non hotel guests. Waited for the elevator forever. A lot of drunk non guests. How to get from room floors down to lobby by using stairs VERY confusing. Definitely NOT a hotel for elderly people and people in a hurry/get frustrated easily.
Comments: It is also close to...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-05-02
Review By: Staffan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-04-29
Review By: Mimi
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-04-29
Review By: Heather
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-04-28
Review By: Niels
What's Good: Beliggenhed Og personales venloghed
What's Bad: Der var alt for få ansatte. Så noget tog lang tid. Morgenmaden var kedelig for er amerikansk 5 stjernet hotel
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-04-27
Review By: Gustavo
What's Good: Excelente la ubicación y muy buen hotel
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-04-25
Review By: Capi417
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-04-23
Review By: Anoniem
What's Good: Vriendelijke mensen, zeer behulpzaam. Fijne rooftop om lekker een drankje te drinken in de zon.
What's Bad: De ramen waren erg vies. Veel geluid te horen op de 16e verdieping. Dit bleek te komen van de rooftopbar (na middernacht harde muziek).
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-04-17
Review By: Marion
What's Good:
What's Bad:
Comments: Tolles Hotel
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-04-14
Review By: Myke
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-04-10
Review By: Anonymous
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-04-09
Review By: Alexander
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2018-04-08
Review By: Daniel
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2018-04-05
Review By: Yoke
What's Good: The little touches at the lobby - free drinks coffee and scones
What's Bad:
Comments: Better than expected
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-04-02
Review By: Lee
What's Good: צוות. חדרים ונקיון. מיקום. רופטופ
What's Bad:
Comments: מהנה
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-03-23
Review By: Nehemia
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-03-22
Review By: Anonymous
What's Good: Croissants extremely flakey Greek yoghurt delicious
What's Bad: No complaints
Comments: Thoroughly satisfied with hotel which...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-21
Review By: Neil
What's Good: The location and the staff we really friendly and helpful.
What's Bad: The room s could have been slightly bigger, not much room to store luggage.
Comments: Overall a lovely stay, hopefully...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-03-20
Review By: D
What's Good: Great staff and facilities
What's Bad: No dislikes at all!
Comments: Texas tourist.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-18
Review By: Michael
What's Good: Great location and room.
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-03-16
Review By: Florencia
What's Good: Lo que se ve por las ventanas es increíble
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2018-03-15
Review By: Ilona
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-03-10
Review By: Benny
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-03-08
Review By: Mariu
What's Good: El diseño, la amabilidad del personal, la ubicación. muy buen rooftop
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2018-03-06
Review By: Philip
What's Good: BED WAS FANTASTICALLY COMFORTABLE!
What's Bad: LONG WAIT TO CHECK IN. ONLY 1 PERSON AT DESK.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-03-02
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-02-28
Review By: Rocco
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-22
Review By: Michael
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-02-07
Review By: Nicole
What's Good:
What's Bad: The lighting in the bathrooms is awful!
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-02-04
Review By: Zhongyi
What's Good:
What's Bad: Too small and bad facilities
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2018-01-27
Review By: Mauro
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-01-24
Review By: Randi
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-01-23
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2018-01-22
Review By: Anonymous
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-01-21
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2018-01-19
Review By: Courtney
What's Good: Heated floors on bathroom! Very large windows overlooking an open area in Soho -- not just overlooking a brick wall.
What's Bad: Everything was excellent, including location
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-01-19
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2018-01-10
Review By: Stephanie
What's Good: there was no security and we go attacked in the hallway
What's Bad: The pillows where uncomfortable
Comments: terrible experience
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2018-01-10
Review By: Boris
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-01-08
Review By: Juliette
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-01-07
Review By: Victor
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-01-06
Review By: H
What's Good: Design of the hotel - especially the lobby
What's Bad: The manager was extremely rude and unwelcoming - after an 8 hour flight you expect to come in and relax, have a welcoming staff, however, the experience was the complete opposite ! Extremely bizarre vibe, almost no one in the hotel - there is no service in this hotel that would put it at a 5 star level - the staff brought up our luggage, then asked if we wanted a luggage rack, we said yes two please and they just came and put them on the floor - not even bothering to help us set up on the chair our luggage. Also, very basic breakfast, anyhow, the list is very long - to cut it short, we ended up canceling the 6 other nights, spent one night and looked for another hotel on booking - left next morning ! terrible experience, do not recommend at all and definitely not worth its price!
Comments: Hotel is overrated - terrible...
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2018-01-05
Review By: Anonymous
What's Good: Comfy bed, great location. The bar is really fun and the room service very nice.
What's Bad: They do not seem very good at storing luggage without losing it
Comments: Great hotel with an excellent...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-01-04
Review By: Stuart
What's Good: Overall our stay was very nice. Hotel was clean and staff was helpful and friendly. We were a little surprised by how small the upgraded king room was. All in all it was a great stay. We found the locals bar - Lucky Strike near by which had great drinks (espresso martini) and great happy hour food at really good prices.
What's Bad:
Comments: Comfy boutique hotel close to...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-01-04
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2018-01-03
Review By: Isabelle
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-01-02
Review By: Ali
What's Good: Location is perfect Staff are friendly
What's Bad: I waited more than 15 min as no one was at the reception to check me in.They charged my credit card twice. I sent an email to inform them about the double charges and still waiting the refund
Comments: Been charged twice
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-12-30
Review By: Liuchang
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-12-25
Review By: Roseann
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-12-20
Review By: Anonymous
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-12-18
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2017-12-14
Review By: Frans
What's Good: kamers netjes maar mochten toch net iets groter zijn
What's Bad: ingang en hal
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-12-13
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-12-04
Review By: Durvaljr
What's Good: A ducha era boa
What's Bad: Cama pequena. Ar condicionado fazia barulho. O mini bar não era reposto, reclamei várias vezes.
Comments: Solicitado: andar alto, não recebi....
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2017-12-04
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-12-03
Review By: Gustavo
What's Good: A localização é perto do metrô
What's Bad: Esse hotel jamais poderia ser um 5 estrelas.... a cama é pequena, o happy hour não é nada mais do q vinho de qualidade mediana e bolachas salgadas, o elevador tinha problemas de funcionamento..... fiquei decepcionado esperava Muito mais deste hotel já q o preço da diária é super alto.... costumo ir a NY todo o ano e já me hospedei em hotéis melhores por diárias c preços melhores
Comments: Mediocre pelo preço elevado
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-12-02
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2017-12-01
Review By: Angela
What's Good: Hotel con onda. Frutas y snack durante el día. Hermosa terraza con lindas vistas . Agradable lobby.Muy lindo
What's Bad: Habitación pequeña aunque cómoda
Comments: Hotel con onda. Interesante propuesta...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-12-01
Review By: Anonymous
What's Good: Super friendly and helpful staff; excellent and good value restaurant
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-11-29
Review By: Dania
What's Good: Feels personal and homey
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-11-28
Review By: Susanne
What's Good: Beliggenhed fin ift. metro og spisesteder. Dejlige terrasser.
What's Bad: Manglede opfyldning på værelset, en dag glemte de helt at gøre rent. Sparsom service fra personalet. Køkkenet ikke klar med morgenmad kl. 7.30-måtte spørge efter det meste.
Comments: Lille moderne hotel med uhøjtidelig...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-11-28
Review By: Elizabeth
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-11-24
Review By: Jill
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-11-22
Review By: Anonymous
What's Good:
What's Bad:
Comments: Very poor
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: mature couple
Date of Review: 2017-11-21
Review By: Nathalie
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2017-11-20
Review By: Rochelle
What's Good:
What's Bad: We were given an upgrade The room was. It very nice The extra space was good Had to call for a lamp in the sitting area as The was only a single globe The bathroom door lock was broken No glasses in the room It did not feel clean & bright The bath & shower were grubby
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-11-18
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-11-13
Review By: Vadim
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-11-12
Review By: Rochelle
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-09
Review By: Simone
What's Good: Posizione ottima, hotel molto bello. Mi hanno concesso un late check-out gratuito. staff a tratti gentile
What's Bad: Pulizia della camera scarsa, salviette lise e molto usate, camere piccole e bagni piccoli, un sacco di macchie e mobili rovinati e usurati. Il doorman alla partenza non voleva chiamarci un taxi perchè voleva offrire servizi di trasporto privati e più costosi per JFK (ha insistito troppo malgrado il mio no). La vista dalla finestra è buona ma non si vedono edifici iconici o skyline di NY, solo una parte molto anonima). L'hotel è davvero troppo costoso per quello che offre.
Comments: Finto lusso, tanto design e...
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-11-09
Review By: Claudia
What's Good:
What's Bad:
Comments: Hotel ist überteuert
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-11-09
Review By: Krisanne
What's Good:
What's Bad:
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2017-11-06
Review By: Malin
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2017-11-04
Review By: Michelle
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-02
Review By: Umur
What's Good: The friendly staff from the door and housekeeping were great. The concierge was trying to be helpful, but was little better than mediocre. The rooftop bar was excellent with amazing views. The location is great as well.
What's Bad: Rooms are smaller than advertised, if and when you complain, you are told that if you pay the difference, you can upgrade. That’s ridiculous!
Comments: I came very close to...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-11-02
Review By: Go
What's Good: The location is excellent
What's Bad: This is my 4th stay at The James and I felt the service standard had dropped. The reception staff were functional with no real service. When we checked out, they didn't ask to take our bags to store, didn't offer to book a car (the concierge did) to the airport later that day. It was also the only time in 5 days they asked if we were having a pleasant stay. A couple of guests asked to order some coffee and one of the team replied with 'you can order from your room'. I was surprised by the brusqueness of the response, and the lack of care and effort. One day was torrential rain, yet there was no doorman helping guests find taxis or give them unbrellas Room was fine, clean etc. Bit disappointed and will probably stay somewhere else next time which is more polished
Comments: Location is fab, not 5...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-01
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-11-01
Review By: Jose
What's Good: Limpieza de la habitación.
What's Bad: Desproporcionado el precio con la calidad del hotel. Mas caro que muchos de los muy buenos de upper manhattan y las prestaciones son muy básicas: tamaño pequeño de la habitación, muy poca variedad en el desayuno, no hay bañera,.. Por el coste (mas de 600 €/dia) hay mucho mejor opciones
Comments: No muy recomendable. Hay mejores...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2017-11-01
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-10-27
Review By: Anonymous
What's Good: View, location, staff, and rooftop bar
What's Bad: food was not worth the price
Comments: Like the James but they...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-10-24
Review By: Anonymous
What's Good: elendige senge, ingen adgang i eneste bar/restaurant for unge under 21
What's Bad: elendige senge, ingen adgang i eneste bar/restaurant for unge under 21
Comments: no return
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2017-10-21
Review By: Angelica
What's Good: Loved The doorman!
What's Bad:
Comments: Fantastisk
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-10-20
Review By: Susan
What's Good: STAFF WAS EXCELLENT, AMENITIES GREAT, LOCATION EXCELLENT
What's Bad: ROOM RIGHT BELOW ROOF BAR, VERY NOISY, ROOM NEXT TO WHERE SUPPLIES WERE TAKEN TO ROOF BAR AND LOBBY, THOUGHT IT WAS OVERPRICED FOR THAT LOCATION. ALSO HAD WINE IN ROOF BAR AND WAS OVERPRICED AND NOT GOOD AT ALL...PROBABLY THE WORST PINOT GRIGIO THAT I HAVE EVER HAD
Comments: i WOULD NOT BOOK THERE...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-10-19
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-17
Review By: Anonymous
What's Good:
What's Bad:
Comments: Hôtel très bien situé sur...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-10-16
Review By: Daniel
What's Good: Am. Coffee & pastry. Roof Gatden/Bar. Restaurant. Delightful & helpful staff. Very comfy bed.
What's Bad: Not a fan of sponge pillows. No scale. No makeup mirror. Marginal drawers/shelves for clothes.
Comments: Look forward to returning.
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-10-09
Review By: Ursula
What's Good: Lage super.
What's Bad: Sehr ungepflegt,staubig. Fitness grausam schmutzig. Möbel defekt. Auscheckzeit unklar.
Comments: Schade. Nächstes mal ein anderes...
Customer Rating: 5
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2017-10-03
Review By: Daniel
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-10-02
Review By: Sylvia
What's Good: My favorite part about this hotel was the beautiful rooftop with the bar snd DJ! The views we're spectacular and Amazing. Nice modern hotel with very friendly staff.
What's Bad:
Comments: Favorite hotel so far that...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-10-02
Review By: Christine
What's Good: the staff was very hospitable.
What's Bad: I was suppose to get a king and they didn't have one left because there was plumbing issue, however booking.com was unaware of that. They gave me complimentary drink ticket and food stipend, however I am vegan and do not drink, so there is no value for me. The bed was very uncomfortable and the pillows were hard.
Comments: overall not worth the money...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2017-10-02
Review By: Anonymous
What's Good:
What's Bad: The maintenance in the room. was sloppy. The shower had been repaired, but they used a coffee coloured filler when the tiles were black and grout charcoal. The wooden veneer table in the room had also been repaired with the same coffee coloured materiel, as in the shower, It was not sanded and did not blend with the colour of the table.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-09-28
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-09-26
Review By: Roman
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-09-23
Review By: Anonymous
What's Good: le confort de la literie
What's Bad: l'accès difficile au wifi dans la chambre
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-09-22
Review By: Ilan
What's Good: מארחים אדיבים, ניקו את החדר פעמיים ביום.
What's Bad:
Comments: מקום מעולה, רחוק מהאזורים הרועשים...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-09-20
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-09-19
Review By: David
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-09-18
Review By: Eveline
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2017-09-16
Review By: Asha
What's Good: The location was great. And we booked the corner room which had a good view and lightings
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-09-15
Review By: Nico
What's Good: The corner suite's view
What's Bad: I was supposed to have "early" check in at 2pm, but the room was not ready until 230pm
Comments: Excellent boutique hotel in the...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-09-11
Review By: Theodora
What's Good: Nice lobby, free coffee and scones/ wine and cheese
What's Bad: Didn't love the surprise $30 'resort fee'...... Did I miss it in the small print on booking.com?
Comments: Nice and airy -- surprising...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-09-11
Review By: Anonymous
What's Good:
What's Bad: Rooms were tiny even though they were advertised as among largest in NYC.
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: solo traveller
Date of Review: 2017-09-10
Review By: Peter
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-09-10
Review By: Dorothy
What's Good: bed was super, and floor protection was super!!!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-09-07
Review By: Robert
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-09-05
Review By: Anonymous
What's Good: location, polite staff, rooftop bar
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-09-05
Review By: Phillip
What's Good: The view from the rooftop bar
What's Bad: The $30 a day "resort" fee that was added to my bill. The elevator repeatedly would not go to or from the roof so we had to use the service elevator As hotel guests we would expect to get some priority for seating in the rooftop bar The in-room coffee making facilities were totally inadequate
Comments: Good location but some irritations,...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-09-03
Review By: Francesca
What's Good:
What's Bad: La pulizia delle camere
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-31
Review By: Anthodem
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-30
Review By: Bengt
What's Good:
What's Bad: Städningen
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-28
Review By: Hayley
What's Good: The little treats in the lobby, the service and the rooftop pool.
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-08-26
Review By: Fi
What's Good: Friendly staff, lovely small pool on top deck but should be open until later in day (closed 4pm) V easy for subway and good rooms. Great views of city from gym
What's Bad: pool closed too early in afternoon especially at weekends
Comments: Would stay again, especially summer...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-08-24
Review By: Meera
What's Good: The view
What's Bad: Rooms very small
Comments: Underwhelming
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-08-23
Review By: Pierre
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-23
Review By: Anonymous
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-08-22
Review By: Kerstin
What's Good: Schöne Zimmer (zwar klein, aber das sind sie nun mal in NYC), toller Dachpool, leckerer Kaffee morgens am Pool und in der Sky-Lounge Sehr nettes Zimmermädchen (Zimmer wurden immer gut geputzt) Direkt nebenan gibt's einen sehr guten Deli fürs Frühstück und die Lage ist sowohl fürs Sightseeing als auch fürs abendliche Essengehen sehr gut. Wir waren mit unserem 8-jährigem Sohn da und wir passten gut ins gemeinsame Bett und ihm gefiel der Pool.
What's Bad:
Comments: Zentrale Lage, schönes Design, Dachterrasse...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-08-21
Review By: Ana
What's Good: Location and friendly staff, good cost-benefit.
What's Bad: You pay Uss 30 per day and is only able to use the swimming pool in very restricted hours. Most of the time guests are not allowed at the swimming pool, that is crowded of non guests. This sounds crazy and unfair to me. If you don't allow guests to use it , don't charge for it. I also had trouble twice with guests making noise and partys in their rooms.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-08-20
Review By: Lamia
What's Good: Location in the "good part" of Soho, design
What's Bad: Bathroom too small
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-19
Review By: Oliver
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-08-17
Review By: Anonymous
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-08-09
Review By: Olivier
What's Good: Emplacement, calme, ambiance, rooftop
What's Bad: Le menage et l entretien des chambres n'est pas a la hauteur du standing...,
Comments: Au coeur de Soho avec...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-08-07
Review By: Inge
What's Good:
What's Bad: Het zwembad op de rooftop is zeer klein en niet verwarmd. Bovendien is het niet toegankelijk voor kinderen onder 21 jaar vanaf 14:00 uur op zaterdag en zondag en vanaf 16:00 uur op andere dagen omdat het dakterras dan verandert in een rooftop bar, waar alcoholische dranken geserveerd worden, waardoor -21 jarigen niet aanwezig mogen zijn. De rooftop bar is zeer leuk, maar kies dit hotel niet als je met kinderen reist, want je kan na een dagje sightseeing niet meer met tieners van 15 en 17 jaar naar het zwembad gaan. Deze maatregel staat ook niet vermeld op de booking.com website (enkel dat het zwembad enkel in de zomerperiode open is).
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-08-07
Review By: Patrick
What's Good: het dakterras met bar (en pool) toplocatie op loop/fiets afstand van chinatown en little italy citybikes aan de overkant van de straat
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-08-04
Review By: Ringo
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-04
Review By: Meagan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-31
Review By: Florian
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-07-31
Review By: Florian
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-07-31
Review By: Victoria
What's Good:
What's Bad: The room was tired, the staff were disinterested, the facilities were okay, but the bar was closed due to a private function. Then on check out we are asked to pay $30 as a resort charge. This was for the use of the roof top terrace and the lobby and the bar etc!!! The bar was closed and we were told the lobby drinks were all complimentary. We will not stay here again. Over priced, tired and pretentious.
Comments: Never Again.
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-07-30
Review By: Britta
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-07-30
Review By: Emily
What's Good: The pool roof and friendly & helpful staff
What's Bad: Old towels
Comments: Cool Hotel
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-28
Review By: Carmit
What's Good: הקונסיירז היה מקסים ומקצועי מאד. נתן המלצות מעולות והיה סופר נחמד...מלון במיקום מעולה ...צוות נהדר ויש בר אדיר הגג המלון
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-07-28
Review By: Anonymous
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-07-24
Review By: Rob
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-24
Review By: Ragnheidur
What's Good: We had overall a wonderful experience at the James. The swimming pooll on the rooftop was fabulous in the July heat. The service was excellent - and special thanks to Camilla who cleaned our room and always made the extra effort.
What's Bad: We loved all the amenities in the room, shampoo, conditioner etc. and believed that to be the perks of a 5 star hotel. That's why the $30 per day "amenities-tax" imposed by the City of NY came as a bit of surprise when we checked out. That adds up when you stay for 10 days and buys a lot of shampoo.
Comments: Beautiful hotel with a wonderful...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-24
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-24
Review By: Attila
What's Good:
What's Bad: Die Zimmer sind klein . Musst ein upgrade machen da das Superior einfach zu klein war.
Comments: Zimmergroesse
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-07-24
Review By: Itzhak
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-23
Review By: Kathryn
What's Good: The grounds were gorgeous the pool was sexy and the room was completely updated.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-23
Review By: Hoon
What's Good: The location was good and the facility is excellent.
What's Bad: There is a loop top bar wich is very popular and it is very noisy at night. My room was 1 floor under neath the bar and I couldn't fell asleep untill midnight for three weeks i stayed. The loud music goes through elevators so you can hear the beat all the halls. Lower floors would be ok but i can't recommend high floors.
Comments: Noisy at night
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-07-21
Review By: Anonymous
What's Good: Leuke rooftop met vriendelijk personeel
What's Bad: Ligging qua toeristische attracties, druk verkeer door tunnel voor de deur en gehorigheid van de kamers
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-17
Review By: Hero1302
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-17
Review By: Robyn
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-07-16
Review By: Hélène
What's Good: Au cœur de Soho, le quartier où tout se passe et où il faut séjourner loin de la foule de Midtown. Ambiance très branchée/hype, clientèle jeune et dynamique, personnel sympathique, ambiance de fête permanente sur le roof-top avec vue imprenable sur la tour du WTC1. chambre design spacieuse (pour NY!) et douche très bien dessinée et efficace.
What's Bad: Le laisser aller dans les détails: - la télé ne donnait que 15 chaînes locales, toutes les grandes chaînes d'info absentes. Signalé et pas réparé pendant les trois jours de mon séjour. - le café dans la chambre (gratuit) peu accessible car la petite surface "snacks" est encombrée d'un bric à brac de boissons alcoolisées. Une capsule de lait transformée en... fromage aigre, donc sans doute très ancienne. - l'addition différait (100€ en ma défaveur) de la confirmation Booking. Réparé à ma demande - des employés très aimables mais visiblement peu nombreux, donc service "allégé"
Comments: Un haut-lieu de la branchitude...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-16
Review By: Christine
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-07-13
Review By: Anonymous
What's Good:
What's Bad: Wish the pool area was exclusive to the hotel guests.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-10
Review By: Verity
What's Good: Room was clean
What's Bad: The pool is only open for a relatively short time each day. It would have been nice to be able to swim late afternoon or early evening.
Comments: Clean and convenient
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-07-10
Review By: Henrik
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2017-07-09
Review By: Sheily
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-09
Review By: Anne
What's Good: Le confort de la chambre
What's Bad: Le rooftop est accessible aux personnes de l'extérieur. Des soirées y sont organisées tous les jours. Il est donc difficile pour les clients de l'hôtel de pouvoir bénéficier de la piscine voire même de se poser en terrasse.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-07-09
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-07-06
Review By: Anonymous
What's Good: Vue depuis la chambre, piscine, rooftop.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-05
Review By: Nicolas
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-03
Review By: Dominique
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-03
Review By: Piers
What's Good: Proximity of things to do near by walking the streets to high line down to ground zero and more
What's Bad: Nothing really at the hotel
Comments: Location
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-03
Review By: Nia
What's Good: Received complimentary upgrade to king studio suite, complimentary drinks at the onsite restaurant and 10% off a meal. Phenomenal service and beautiful hotel. Prime locaiton in manhattan, right off of Canal Street.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-07-03
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-03
Review By: Marte
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-07-01
Review By: Will
What's Good: Style, design, staff, location for Soho and downtown
What's Bad: Breakfast, service at breakfast, coffee and most importantly pool opening hours - either closed, or closed st 3 or 4 pm because of the bar - should highlight that on booking.com - wouldn't have booked it if I would have known
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-06-27
Review By: Devin
What's Good: Bed was super comfy and the location was perfect
What's Bad: Prices for alchohol were very steep.
Comments: Would most likely stay again
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-06-27
Review By: Juan
What's Good:
What's Bad:
Comments: Excelente hotel
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-23
Review By: Nancy
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-06-20
Review By: Rajeev
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-06-20
Review By: Beth
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-19
Review By: Blake
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-06-17
Review By: Anouschka
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-06-14
Review By: Sven
What's Good: Modern und super zentral. Tolle Bar auf der Dachterrasse.
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-06-12
Review By: Maria
What's Good: The location is just perfect. We loved the rooftop pool area and bar. The staff was very nice and the decor is great.
What's Bad:
Comments: Love this hotel.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-06-10
Review By: Christiane
What's Good: LOCALIZAÇÃO ÓTIMA, ATENDIMENTO IMPECÁVEL, DESDE HOUSEKEEPING, RECEPÇÃO E EM ESPECIAL AO RAPAZES DA ENTRADA, SEMPRE MUITO SOLÍCITOS E EXTREMAMENTE HELPFULL, KENNY E ERIC, VCS FIZERAM A DIFERENÇA! QUARTO CONFORTÁVEL E CHARMOSO, CAMA, TRAVESSEIROS, CHUVEIRO, TUDO ÓTIMO. ROOFTOP ANIMADÍSSIMO, VISTA DE TIRAR O FOLEGO. ENFIM, VOLTAREMOS.
What's Bad:
Comments: SISTERS DOMINGUEZ LOVE IT
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-06-08
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-06-07
Review By: Mathieu
What's Good: Great value for the money. Room was real nice and all the staff were friendly and helpful. Breakfast is delicious!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-06-05
Review By: Silvia
What's Good: La atención es excelente
What's Bad: La habitación era muy muy chica
Comments: Buen servicio pero muy pequeño
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-06-04
Review By: Björn
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-01
Review By: Anonymous
What's Good:
What's Bad: Public customers @ the rooftop bar. Very cheap. Beer can was thrown out from there to where we were eating @ the restaurant.
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2017-05-30
Review By: Signe
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-05-29
Review By: Anonymous
What's Good: I loved the ambiance in the lobby. It has an open airy feeling. They have coffee & scones in the morning & wine & cheese in the evening.
What's Bad: The elevator situation is not ideal. There are so many people going too the roof at certain times that it is hard for guests to get to rooms.
Comments: I would stay here again.
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-05-29
Review By: Joris
What's Good: Staff was very nice and helpful. We were on Honeymoon and were welcomed by a chilled bottle of champagne on the house! Hotel is very conveniently located on walking distance from the two major NYC subway lines (red and blue). Rooms are comfortable and have modern equipment. Next to the hotel is a rack of CityBikes, which makes going around even more convenient.
What's Bad: Nothing really - but if needed to mention anything, it would be the complementary bites in the lobby area. By stating it loudly, we just expected expected a little bit more. ( minor point! )
Comments: Great stay in ideal central...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-05-29
Review By: Federico
What's Good: Staff and rooftop bar
What's Bad: For this price I liked other hotels better
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-05-27
Review By: Mario
What's Good:
What's Bad:
Comments: ottimo
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-22
Review By: Alan
What's Good: Location and staff
What's Bad: Too many things to mention.
Comments: Quirky hotel with need for...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-05-18
Review By: Hadar
What's Good: הצוות היה מאוד אדיב ויעיל, ועזר לנו מאוד בתכנון השהייה שלנו
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-05-18
Review By: Jacol
What's Good: The scones and coffee in the morning. Excelent service by all the staff.
What's Bad:
Comments: Excelent location
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-05-17
Review By: Mark
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-05-16
Review By: Carol
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-05-14
Review By: Cheney
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-13
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-05-13
Review By: George
What's Good: Fantastic location. Hotel and room felt like home away from home. Very private. Comfortable bed, soft towels and great bathroom. Excellent staff and gorgeous roof top bar
What's Bad: The bathroom needed a fan and brighter lights to apply makeup better.
Comments: Perfect stay in all aspects!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-05-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-05-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-05-09
Review By: Stephane
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-05
Review By: Patagon
What's Good: good access to anywhere, friendly staff, free breakfast coffee and muffin !
What's Bad: If the room had a bathtab, it would be perfact !
Comments: One of the best stylish...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-05-04
Review By: Alejandro
What's Good: MEJOR HOTEL DEL SOHO
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-05-03
Review By: Ana
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-04-28
Review By: Roger
What's Good: Perfekt läge. Strålande personal och man kände att man var välkommen.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-04-26
Review By: Goldwa
What's Good: מיקום, נוחות ועיצוב נאה, לובי מעוצב נהדר.
What's Bad: אין מתקנים כמו לובי, בר. הכניסה מן הרחוב ללובי מסורבלת דרך מעלית והמבואה לא יפה. החדרים לא היו נקיים והמלון לא מתוחזק כראוי, קצת מוזנח למרות העיצוב היפה. פונקציונלי אך קצת משעמם חברתית
Comments: פונקציונלי, נוח ונאה.. אך קצת...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-04-23
Review By: Goutz
What's Good: The view
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-04-21
Review By: Marcos
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-04-20
Review By: Anonymous
What's Good: the staff was excellent and we were able to have an early check-in. recommendations were wonderful and very helpful with transportation.
What's Bad: the rooftop was closed which was a bummer. we finally got to go up last few mins of our trip and it was incredible! just wish we could have utilized it more during our stay.
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-04-19
Review By: James
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-17
Review By: Thai
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-17
Review By: Mariano
What's Good: La ubicación excelente
What's Bad: El ruido , los elevadores rotos, la dificultad para acceder al rooftop
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-04-16
Review By: Jason
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-13
Review By: Gregory
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-04-11
Review By: Kathy
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-04-10
Review By: Mark
What's Good: Wine and cheese at 6pm. Cool views.
What's Bad: Problems with room were not dealt with by the reception staff. One lift was broken and because of the popular bar on the roof, you could wait a long time for the lift.
Comments: Not perfect by any means,...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-10
Review By: Kyle
What's Good: Quiet at night in room despite very lively rooftop bar. Massage in room was great.
What's Bad: Very small room. Price for value.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-10
Review By: Laurie
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-04-09
Review By: Anonymous
What's Good: Location and the comfort
What's Bad: Nothing
Comments: Excellent hotel and staff
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-04-09
Review By: Jason
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-04-05
Review By: Visitor
What's Good: Good location in Soho with a great view to the east from our room. Comfortable reception and lounge. Nice touch with the (very basic) wine and cheese at 6pm and coffee and muffins in the morning - both in the lounge.
What's Bad: The rooms (we saw 2 as first was poorly situated and the tiles on the floor of the shower were damaged) were a bit shabby - they need a big refresh. Curtains wouldn't close. Second room was located near a staff service area and was noisy. Sink plug was stuck down so sink wouldn't drain. There was only one cup and one teabag! Not good value for the pretty high price tag.
Comments: Trendy but lacking attention to...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-04-05
Review By: Elio
What's Good:
What's Bad: Pulizia pessima
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2017-03-31
Review By: Roberto
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-03-28
Review By: Alex
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-03-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-03-27
Review By: Marina
What's Good: The location is fantastic, the staff very friendly, restaurant and bar are great. The rooms are sleek and the bathroom is the best. The bed and pillows are so comfortable - I keep coming back.
What's Bad:
Comments: Weekend in NYC
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-03-27
Review By: Philippe
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-03-25
Review By: Allison
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-03-15
Review By: Daniel
What's Good: Good location in SoHo; nice bathroom with floor heating; cool rooftop bar; friendly staff; late checkout
What's Bad: Rooms are not the newest but still ok
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-03-13
Review By: Emmanuelle
What's Good: Hotel design, moderne, lumineux. Très bien placé dans SOHO. Vue époustouflante selon orientation de la chambre.
What's Bad: Rien
Comments: Hotel branché, en plein cœur...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-03-12
Review By: Yulia
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-03-08
Review By: Angela
What's Good: Food and wine is always nice
What's Bad: Sheets are not so nice
Comments: Love it here
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-03-08
Review By: Stefanie
What's Good: Der Ausblick und die Bettwäsche
What's Bad: Für ein 5 Sterne Hotel ist das gesamte Mobiliar sehr abgenutzt. Der Roomservice war nicht aufmerksam und die Cocktails in der Bar wirklich schlecht..
Comments: Schon bessere Zeiten gesehen
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-03-05
Review By: Rui
What's Good: Excellent location in SoHo, great view on the city from the rooftop bar and from upper floors.
What's Bad: Small bedroom, needs deeper cleaning and some maintenance.
Comments: Great location and staff, room...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-03-02
Review By: Anonymous
What's Good: Love the location. The staff was friendly and helpful. Love the coffee and scones in the morning. The rooftop view is also incredible. And I like that it had the little pool. I didn't get to go in the pool but it's still a nice feature.
What's Bad: My room was really dusty and did not feel very clean. The bed sheets and towels seemed clean which was great but over all the room felt a little dingy. There were some holes in the towels and they looked a little worse for the wear. The floors didn't feel clean to my bare feet and it looked like they needed to be refinished again. Also the lock on the back of my door was broken. It just looks like the hotel may need an update, fix a couple things and a deep clean.
Comments: Perfect location and nice staff,...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-02-26
Review By: Frédéric
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-02-22
Review By: Feng
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-02-22
Review By: Saadia
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.5
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-02-21
Review By: Bruno
What's Good: O Staff
What's Bad: O tamanho do quarto
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-02-20
Review By: Paul
What's Good: Radiant heat floor
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-02-18
Review By: Holly
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-02-12
Review By: James
What's Good: NA
What's Bad: The weather
Comments: Hip
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-02-06
Review By: Joan
What's Good: Nice staff. Clean. Stylish. Complimentary coffee and scones in am.
What's Bad: Tv didn't work. Couldn't get on wifi
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-02-04
Review By: Min
What's Good: location is perfect
What's Bad: a bit small
Comments: I will always choose to...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-02-04
Review By: Patricio
What's Good:
What's Bad: Elevators with problems
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-02-02
Review By: Hsienying
What's Good: The great view of whole Soho, and the location is right in the heart of Soho!
What's Bad: The wash basing was stocked, and no hot water for bath tub.
Comments: Great location, perfect room view!
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-02-02
Review By: Katie
What's Good:
What's Bad:
Comments: Wonderful boutique hotel!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-31
Review By: Nicholas
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-30
Review By: Chris
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-30
Review By: Anonymous
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-01-26
Review By: Melvin
What's Good: The location was very convenient.
What's Bad: A charge to my credit card from items I did not consume from the room.
Comments: Good hotel but watch for...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-01-24
Review By: Neal
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-01-23
Review By: Anonymous
What's Good:
What's Bad:
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2017-01-23
Review By: Daniele
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2017-01-22
Review By: Joachim
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-01-21
Review By: James
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-17
Review By: Anonymous
What's Good: Beautiful, clean, modern building. Amazing view from the suite. Extremely comfortable bed and heated floors in the bathroom. Loved our stay! Thank you to the James team.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-17
Review By: Caroline
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-01-16
Review By: Lee
What's Good: The staff is, maybe surprisingly for a new NYC hotel, very engaging and helpful. Location is great, rooms slick and comfortable, quiet.
What's Bad: There wasn't a desk or large surface to work on. Room is rather small but great views.
Comments: I stayed here on a...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-01-15
Review By: Jbento
What's Good: Equipe
What's Bad: O resto
Comments: The James - cuidado
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-01-15
Review By: Isabela
What's Good: Cama super confortável, perto de ótimos restaurantes e bares, fácil para sair à noite a pé, bar roof top com linda vista da cidade. Serviço atencioso no check in e recebimento de malas. Amenities disponíveis.
What's Bad:
Comments: Excelente estadia para casais que...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-01-14
Review By: Angela
What's Good: Bed is nice but I think you could have nicer sheets.
What's Bad:
Comments: I love this hotel!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-01-13
Review By: Manfred
What's Good:
What's Bad:
Comments: Alles im Allen gut
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-01-12
Review By: Maxim
What's Good: Интересный дизайн, хорошее место в Сохо, вид с верхних этажей отличный.
What's Bad: Отель заявляется как 5 звезд, реально это 3-4 звезды. Даже люкс был очень маленький, уж не знаю какие у них обычные номера. Заявили что низкая цена за счет скидки, но узнали у персонала что цены всегда такие.
Comments: Не плохой отель на 3-4...
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2017-01-11
Review By: Antoine
What's Good: Excellente question. La gentillesse du personnel ?
What's Bad: Hôtel prétentieux, plus que médiocre. Un 2 étoiles de la zoneindustrielle de Caen propose mieux pour un prix cohérent. La taille dela chambre était ridicule. Le mobilier, comme la table de nuit plus quecheap (on trouve mieux chez Ikea) qui s'émiettait , les problèmes deplomberie qui nous réveillaient à 1heure du matin quand le voisin de lachambre d'à coté prenait sa douche. Notre fille d'un an neparvenant pas par la suite à se rendormir (On se serait cru sous unbombardement avec les tuyaux tapant dans le mur). Un énorme pilier enbéton brut sur lequel était suspendue une mauvaise télévisionornementait la chambre, sous couvert de modernisme. Un gros foutage degueule cet hôtel. Pour un prix moindre nous avions eu la semaineprécédente une chambre incomparable au Lotte Palace Hôtel (situé surMadison). Le James Hôtel est un cauchemar en matière d'hôtelleriebien trop cher au regard de la chambre et de l'offre (comparaisonavec le Lotte Palace Hotel dans les memes prix, et avec le GraduateHôtel in Ann Arbor Michigan)
Comments: Séjour gâché par l'hôtel.
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-01-06
Review By: Maria
What's Good: Muy bien
What's Bad: Desayuno
Comments: Excelente estadia
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-01-05
Review By: Scott
What's Good: Exceptional staff
What's Bad: Disappointed that at 11 am on Sunday could no longer have breakfast
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-01-02
Review By: Debbie
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-12-30
Review By: Monica
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-12-29
Review By: Mari
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-12-28
Review By: Colin
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-12-27
Review By: Jacopo
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-23
Review By: Paolo
What's Good:
What's Bad:
Comments: New York a dimensione d'uomo
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-12-22
Review By: Caroline
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.1
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2016-12-22
Review By: Paul
What's Good:
What's Bad: Just one thing. Room was very clean, but unflushed urine in the toilet bowl
Comments: Very nice if you are...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2016-12-22
Review By: Ed
What's Good: Very comfortable bed. 2pm checkout. fitness center. shower fixture friendly staff
What's Bad:
Comments: Nice boutique. Great value.
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-12-22
Review By: W3w
What's Good: Bed is good.
What's Bad: Too small, even compare to other hotels in soho.
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-12-14
Review By: A
What's Good: Great service
What's Bad: None
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-12-13
Review By: Meritxell
What's Good: La vista que teniem de l'habitació. El personal molt amable.
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-12-11
Review By: Magdalena
What's Good: Food is good
What's Bad: The price rate I paid was much higher than what I booked with you Booking.com Big difference. Had I had known would have not stayed there. I feel I was cheated. I booked with you for a much less price. Thats not correct nor acceptable.
Comments: Too expensive rate of the...
Customer Rating: 6.5
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-12-07
Review By: Konstantin
What's Good: Очень стильный отель в стильном районе Сохо. Номера оригинального дизайна и уютные. Жаль, что бассейн работает по сезонам.
What's Bad:
Comments: Стильный отель!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-11-30
Review By: Sheng
What's Good: 员工服务态度很好 酒店性价比高
What's Bad: 房间略小 但是也足够
Comments: 很有设计感的酒店
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-11-29
Review By: Fabienne
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-11-26
Review By: Arpineh
What's Good: Great service enjoyed our stay at the James
What's Bad:
Comments: Great
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-11-23
Review By: Franco
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2016-11-22
Review By: Verified Hotel Guest
What's Good:
What's Bad: Not being able to use the pool because of a private function. Very poor.
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Traveling as Couple
Date of Review: 2015-06-13
Review By: G Lee
What's Good: The view and location and very friendly staff
What's Bad: No ice machines but front desk was more often than not quick on having some sent up to room..and very limited room service menu
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Traveling as Couple
Date of Review: 2015-01-23
Free Internet
Swimming Pool
Fitness Center
Pets Allowed
Non Smoking
Accessible

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