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The Westin Long Beach


A downtown location, plush beds and a heated outdoor pool are some of the perks our guests like at the non-smoking Westin Long Beach. This pet-friendly hotel has 16 floors and 469 rooms. Guests can kick back in comfort on a plush pillowtop mattress and fluffy pillows. Rooms also include coffeemakers, wet bars and designer bath amenities. If you’re feeling peckish, you can follow savory scents to the on-site restaurant for contemporary American cuisine. You can work your muscles in the state-of-the-art fitness center or exercise your typing fingers in the business center. Afterwards, guests can swim some laps in the heated outdoor pool (open seasonally) or soak in the soothing hot tub. Valet and self-parking are available for a fee. The Westin Long Beach is conveniently situated in the downtown area, just one mile from I-710. You can come eye-to-tooth with sharks at the Aquarium of the Pacific, one mile away. Guests can experience history and, perhaps, see a ghost at the Queen Mary, a historic retired ocean liner that’s two miles away. Dip your toes in the sand and surf at the nearby beach, just one mile away. The hotel is seven miles from Long Beach Airport, 23 miles from John Wayne Airport and 22 miles from Los Angeles International Airport. our guests dig the convenient location “smack in the middle of everything,” “spacious rooms” and “beautiful bathrooms” at the Westin, “a true treasure of Long Beach.”

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Regular Price $254


Price
$99
Book Now
Neighborhood Downtown Long Beach
Regular Price 254
Review Rating 8.3
Country United States of America
State/Province CA
Category
Review By: Elias
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2020-01-16
Review By: Rodneyart
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: group
Date of Review: 2020-01-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2020-01-08
Review By: Wing
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2020-01-06
Review By: Mark
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7
Review Description: Good
Type of Traveler: young couple
Date of Review: 2020-01-03
Review By: Christina
What's Good: Clean...all the amenities and great location!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-12-30
Review By: Ann
What's Good: The atmosphere from the moment you park is exceptional. The valet's that get you address inviting and accommodating. The front desk is kind, effecient, and highly knowledgeable. The entire staff throughout the duration of the stay were extremely polite and very effecient. The restaurant served amazing breakfast that was both delicious and price worthy. Wonderful overall service.
What's Bad:
Comments: An exceptional stay
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-12-26
Review By: Megan
What's Good: Location, posh feel
What's Bad: Hidden dings and rust in the room bathroom
Comments: Quick night before beach and...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2019-12-25
Review By: Ex
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2019-12-20
Review By: Snow
What's Good: Near beach
What's Bad: Nothing
Comments: Good for holidays
Customer Rating: 7.5
Review Description: Good
Type of Traveler: with friends
Date of Review: 2019-12-13
Review By: William
What's Good:
What's Bad:
Comments: Excellent
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-11-25
Review By: Mark
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-11-24
Review By: Allison
What's Good: Staff was amazing. Beds were comfortable!!
What's Bad: Room could have gotten a little cooler. It was set the lowest but didn’t feel like it was
Comments: Very enjoyable
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-11-24
Review By: Rika
What's Good: Easy access to long beach and walk around
What's Bad: I got charge couple time of charges that I wasn’t aware or informed how much. But they said it’s going to go back to my account.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2019-11-11
Review By: Jamie
What's Good: Very beautiful property in a great location! The staff was so nice and helpful with anything you needed.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2019-11-10
Review By: Benjamin
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2019-11-09
Review By: Anonymous
What's Good:
What's Bad: The hotel is very clean. Super friendly staff, luxurious bed. The hotel smells really Good. That's how I remember it. The smell.
Comments: Amazing stay at the Westin.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-11-09
Review By: Nataliia
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2019-11-09
Review By: Layele
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: with friends
Date of Review: 2019-10-28
Review By: Rosanna
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-10-27
Review By: Samantha
What's Good: Location was perfect
What's Bad: The a/c in the room didnt work very well, the beds were comfortable but small. The overall room was alot smaller than what it looked like in pictures.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2019-10-25
Review By: Cassandra
What's Good: Location was great and the staff was very friendly
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2019-10-24
Review By: Bruno
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8
Review Description: Very Good
Type of Traveler: review category business travellers
Date of Review: 2019-10-23
Review By: Anonymous
What's Good: The breakfast was very good with many healthy options.
What's Bad: The lobby, restaurant and hallways were freezing.
Comments: The Westin is a lovely...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-10-22
Review By: Sierra
What's Good: Very clean and lovely decor
What's Bad: Our food for room service never came but we never got charges so it was okay
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: with friends
Date of Review: 2019-10-21
Review By: Kristy-ann
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2019-10-19
Review By: Anonymous
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2019-10-18
Review By: Holly
What's Good: Bed so comfy and king size, amazing! Large rooms, so much space! Bathtub and large bathroom. A very comfortable stay. Staff so friendly and helpful. Pretty good location too, not far from marina, easy to walk to near by cafes, restaurants, and grocery store and shops. Nice pool area. Baby friendly, so helpful with cot and accommodating us. WiFi was free also and included in room rate.
What's Bad: Not right on marina, a few blocks back, but within a 5-10 minute walk.
Comments: Amazing rooms!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-10-16
Review By: Stanton
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2019-10-16
Review By: Meriality
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-10-13
Review By: Anonymous
What's Good: Great location, clean, comfortable 5 star hotel!
What's Bad:
Comments: Westin has a good reputation...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-10-12
Review By: Anonymous
What's Good: Very comfortable room.
What's Bad: Don’t like Starbucks.
Comments: Comfortable and convenient.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-10-11
Review By: Elena
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2019-10-10
Review By: Suzanne
What's Good: Beautiful hotel with fantastic views
What's Bad:
Comments: Awesome
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-10-10
Review By: Lawanda
What's Good: Beautiful
What's Bad: Atm machines not working due to construction
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2019-10-04
Review By: Anonymous
What's Good: The hotel was really clean & staff were very professional.
What's Bad: There was nothing I didn't like.
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-10-04
Review By: Sheila
What's Good: The Westin didn’t disappoint as I used this hotel to surprise my husband for our 25th wedding anniversary . Great location, close to fine dining , Jazz clubs , etc . Our suite was everything I expected . Staff was very courteous With prompt rm s
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2019-10-01
Review By: Olya
What's Good: The bed was amazing. Everything else was ok. Heated outdoor pool is a definite plus, although chlorinated.
What's Bad:
Comments: Very good
Customer Rating: 8
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2019-10-01
Review By: Corina
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2019-09-30
Review By: Julie
What's Good: over priced
What's Bad: the windows were filthy---go not enjoy any sort of view our shower drain was blocked, they came promptly to repair but it still was very slow to drain
Comments: staff were pleasant and location...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2019-09-30
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-09-28
Review By: Raymond
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: review category business travellers
Date of Review: 2019-09-27
Review By: Joyce
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-09-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-09-26
Review By: Pat
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2019-09-26
Review By: Katelynn
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-09-21
Review By: Teri
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-09-21
Review By: Virnaliza
What's Good: Everything
What's Bad: Kinda expensive
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-09-20
Review By: Anonymous
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2019-09-19
Review By: Tahir
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2019-09-19
Review By: Stephen
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2019-09-17
Review By: Chris
What's Good: Dale was able to check us in early. Love that!
What's Bad: Room was really cold.
Comments: Nice place with a good...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2019-09-10
Review By: Ramsey
What's Good: Location is good.
What's Bad: Parking machine wanted to charge me everytime I go outside of the parking garage so I had to reverse and walk all the way to the front desk to tell them and ask for a ticket to get out. Good thing no one was behind me in the parking garage because that wouldve caused a big scene! This happened twice a day evertime i leave the parking garage.
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: review category business travellers
Date of Review: 2019-09-09
Review By: Monika
What's Good: Great staff! They allowed us to check in early and check out later. We really appreciate it.
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2019-09-05
Review By: Rodney
What's Good: Staff was friendly and courteous
What's Bad: Elevators were broken. Restaurant was very pricey!!
Comments: Overall good stay! Perfect location!!
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category business travellers
Date of Review: 2019-09-05
Review By: Maria
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2019-09-03
Review By: Rhonal
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2019-08-30
Review By: Ana
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2019-08-27
Review By: Irma
What's Good: Room comfortable, food excellent.
What's Bad: Construction, need better signage when entering from garage to get to Registration desk, need to work on friendliness of registration staff
Comments: Good
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category business travellers
Date of Review: 2019-08-21
Review By: Benjamin
What's Good: The rooms were nice. The pool was nice. The staff were friendly
What's Bad: It took 2 hours to finally get into my room which cause me to be late to the even I was attending.
Comments: Don’t show up before check...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2019-08-18
Review By: Michael
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2019-08-18
Review By: Vincent
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2019-08-11
Review By: Guy
What's Good: Excellent location, brand new and modern facilities, very nice staff, great fitness center
What's Bad: Not much but the swimming pool could be bigger and a buffet service could be offered for breakfast
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-08-11
Review By: Jillian
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: with friends
Date of Review: 2019-08-06
Review By: Frankie
What's Good: Close to everything. Easy to walk to restaurants etc
What's Bad: Nothing
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2019-08-05
Review By: Yvonne
What's Good:
What's Bad: No toiletries, no bathrobes, and we were given the handicap room.
Comments: It was ok for one...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2019-08-04
Review By: Stefany
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-08-04
Review By: Theresa
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2019-08-01
Review By: Silvia
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: group
Date of Review: 2019-07-28
Review By: David
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2019-07-25
Review By: Jerry
What's Good: All was great
What's Bad:
Comments: Very relaxing and comfortable
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2019-07-24
Review By: Claire
What's Good: the location was perfect and the hotel was gorgeous
What's Bad: I loved everything about it. The staff was so friendly
Comments: Beautiful place in a perfect...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-07-23
Review By: Ricardo
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2019-07-19
Review By: Thomas
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2019-07-10
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2019-07-10
Review By: Michael
What's Good: Largest TV I've seen so far in a hotel.
What's Bad: Lack of a bathroom vent fan.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2019-07-09
Review By: Ming-yi
What's Good: Quiet rooms with comfortable beds made for a nice pit stop. Staff was friendly during check in and check out.
What's Bad: The cleanliness could be improved, there was stuff on the back of the bathroom door (one of my pet peeves) and the sheets had some stains. The cleanliness was not up to par with Westin standards. Also the water pressure was lacking.
Comments: Just an okay stay.
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2019-07-09
Review By: Debra
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-07-08
Review By: Elisha
What's Good: The check in clerk was amazing! Her customer service was exceptional. If I ever come back and refer The Westin hotel to anyone, it will be due to her. A beautiful room is not uncommon. However, exceptional customer service is.
What's Bad: I was a little disappointed that a continental breakfast was not included. The price of a kit Kay bar was nearly $5. I thought that was a bit steep for a standard size 1.50 candy bar.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2019-07-07
Review By: Christina
What's Good: Loved the location !
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-07-04
Review By: Heather
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-07-02
Review By: Janine
What's Good: *Due to some confusion stemming from misinformation regarding free parking (it's not), I was kindly given a parking pass from the excellent and efficient staff member (Michael I think) who checked me in. *Included in my particular room rate was the breakfast buffet for 2. Pretty darn good. Lox & bagels with all the fixings, nice assortment of fresh fruit, cereals, danish, yogurt, etc. No omelets but scrambled eggs, bacon & sausage. Also, odd but nice sliced cheese & cold cuts (even prosciutto).
What's Bad: *My room (#1407) smelled like mildew. Though not too terribly overwhelming, it certainly wasn't pleasant. *A tray of dirty dishes sat outside someone's room all day & overnight before being picked up (by staff, I presume). *A dirty wineglass sat in the hallway near my room during my entire stay; I bid it farewell upon my departure. *Weak A/C in my room. *Was unaware of the MAJOR renovation occurring during my stay. I would have appreciated being told about the construction going on prior to me checking in or at least offered compensation in some way to make up for my inconvenience and reduced quality of stay.
Comments: Short stay
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2019-07-01
Review By: Sandy
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-06-30
Review By: Jeffrey
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2019-06-30
Review By: Donald
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2019-06-27
Review By: Teri
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2019-06-25
Review By: Yvette
What's Good: Staff was very professional, friendly and accommodating. Room was quiet and bed was what it claims “like sleeping on a cloud”.
What's Bad: They were in the middle of a remodel so entrance and dining were a little tight and congested. Just wish I would have been forewarned.
Comments: Overall it was great! I...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2019-06-12
Review By: Kelly
What's Good: Everything
What's Bad: No
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Group Traveler
Date of Review: 2019-06-11
Review By: Annette
What's Good: Great location and the renovations were hardly noticeable. A separate entrance had been arranged while the new lobby was being renovated. Very cleverly done.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2019-06-10
Review By: Mykola
What's Good: Rooms big. Great location. Friendly people.
What's Bad: N/a
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Business Traveler
Date of Review: 2019-06-08
Review By: Mario
What's Good: Breakfast was good but pricey.
What's Bad:
Comments: Very good stay, to such...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-06-07
Review By: Hiba
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2019-06-03
Review By: Verified Hotel Guest
What's Good: we had the nicest Lady check us in, it was at 2:00am and she was so nice.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Teens
Date of Review: 2019-05-31
Review By: Sameer
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2019-05-30
Review By: Rabab
What's Good: The bellman and room service were the only decent people in the hotel.
What's Bad: Rude front desk to the point I almost cried.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2019-05-29
Review By: Mak
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: with friends
Date of Review: 2019-05-28
Review By: Suzanne
What's Good: The is beautiful inside and out. I didn't even realize that they were remodeling and they handled it exceptionally well as far as visual appearances. I can't wait to see when it's newly remodeled we plan on being there! Staff is over the top am
What's Bad: There was nothing that I did not like. I loved everything about this hotel inside and out this is by far my favorite hotel .
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2019-05-26
Review By: Araceli
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2019-05-24
Review By: Juan
What's Good: I was able to do early check in
What's Bad: Hotel parking & their fees , construction on site
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2019-05-23
Review By: Olen
What's Good:
What's Bad: Very poor temperature control in room
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2019-05-23
Review By: Deyanira
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2019-05-23
Review By: Ifeanayi
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2019-05-21
Review By: Verified Hotel Guest
What's Good: Very clean and conveniently located to attractions.
What's Bad: No
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2019-05-15
Review By: Gloria
What's Good: Clean, the bed was so comfy
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-05-13
Review By: Chris
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-05-02
Review By: Jennifer
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2019-04-25
Review By: Michael
What's Good: Great hotel located in the heart of downtown within walking distance of some great restaurants and nightlife!
What's Bad: N/A
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2019-04-23
Review By: Verified Hotel Guest
What's Good: Access, neat, helpful staff, especially the lady who checked us in was very helpful and nice..
What's Bad: No.. coffee if made available in the evening also for guests would be good
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Teens
Date of Review: 2019-04-23
Review By: Michael
What's Good: Clean, great location, good customer service.
What's Bad: Cafe was under renovation, room remote wasn't working, very expensive for an event weekend.
Comments: Overall nice visit
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2019-04-23
Review By: Stephanie
What's Good: The friendly staff.
What's Bad: N/A
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2019-04-22
Review By: James
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2019-04-19
Review By: George
What's Good: Not much!
What's Bad: Overpriced $25 per person lousey selection of food
Comments: Disappointing
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: group
Date of Review: 2019-04-16
Review By: Jeffrey
What's Good: Location
What's Bad: The hotel was under construction. So that happens from time to time. But the hotel made little attempts to compensate for the inconvenience. Just maybe when we were paying $400 per night, the coffee in the lobby could have been complimentary! And practically, they could have had better signage to tell us that told us how to get into the hotel so that clients didn't walk up two closed entrances!
Comments: Good location.
Customer Rating: 7.1
Review Description: Good
Type of Traveler: group
Date of Review: 2019-04-15
Review By: Anonymous
What's Good:
What's Bad:
Comments: Fantastic service and room. Thank...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2019-04-12
Review By: Michael
What's Good: Everything was great, bed were really comfortable, the options of room service or going down to the dining area was good. Within walking distance to event(s) and many other food options.
What's Bad: Other than the construction going on I have no gripes except for one small thing. The ergonomics of the toilet paper placement in the room was crazy, you had to turn almost 180 degrees to get said toilet paper. It should have been placed in a better ergonomic area. Simple solution was to take it off of the placement.
Comments: Great experience.
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-04-08
Review By: Kianoosh
What's Good: Every one at the hotel that I came into contact was friendly and helpful. In addition, everything was clean and nice.
What's Bad: For the price, the room was small and because of construction there was no sense of calmness.
Comments: My stay was sort of...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2019-04-05
Review By: Dolly
What's Good: Everything and everyone
What's Bad:
Comments: Excellent people and service
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-03-30
Review By: Rjhc2
What's Good: Close proximity to venue
What's Bad: Too expensive. Construction made it difficult to access (narrow hallways) the elevators.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: group
Date of Review: 2019-03-20
Review By: Victoria
What's Good: The room was nice and comfortable.
What's Bad: The parking was not good. I got lost I felt like I was in a maze to try to find the hotel.
Comments: Nice and comfortable, and staff...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-03-17
Review By: Jay
What's Good: The bed was great. The view was expansive.
What's Bad: The building was under construction.
Comments: It was fine.
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category business travellers
Date of Review: 2019-03-16
Review By: Mary
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: group
Date of Review: 2019-03-16
Review By: Jerome
What's Good: The staff.
What's Bad: It smelled funky and the construction at the entrance was not what I expected.
Comments: It was an experience I...
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category business travellers
Date of Review: 2019-03-15
Review By: Jacqui
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.5
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-03-14
Review By: Ricky
What's Good:
What's Bad: I live four days, but the hotel just provides one bottle of water......
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2019-03-13
Review By: Nicole
What's Good: Friendly staff nice rooms an location
What's Bad: Lobby under construction
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-03-12
Review By: Elias
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-03-10
Review By: Eliana
What's Good: Clean.
What's Bad: My room didn’t have a minibar or the free toiletries that was in the hotels description. When I walked into the room it smelled like smoke because the previous guest taped up the smoke detector and was smoking in the room.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2019-03-10
Review By: Monique
What's Good: The staff
What's Bad: Wasnt aware of the construction in the front lobby and the full beds instead of queen size beds. As a guess had to pay 35 dollars to valet my car
Comments: Ok
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2019-03-09
Review By: Floyd
What's Good: The hotel was under renovation the bed was worse than a Motel 6 the manager was great and staff was great and offered to refund our money the whole reason was to be there was for my girl to experience the heavenly bed instead it was the bed from hell
What's Bad: The bed was the worst bed I have ever slept in was so happy to return home
Comments:
Customer Rating: 1
Review Description: Very Poor
Type of Traveler: Traveling as Couple
Date of Review: 2019-03-01
Review By: Amber
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-02-25
Review By: Kristofer
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2019-02-23
Review By: Mimilicious1991
What's Good: Cleanliness
What's Bad: Door didn’t work, was given 3 sets of room keys and none worked. Inconvenient to wait for staff to open our door every time
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2019-02-21
Review By: Verified Hotel Guest
What's Good: Location is very close to everything.
What's Bad: 39$ parking. Also seems very run down. Looks like they are doing some remodeling but that only adds to the messy look exterior. Rooms are ok. Halls seem haunted for some reason. Maybe the lighting color. Idk
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Family with Young Children
Date of Review: 2019-02-19
Review By: Sharon
What's Good: Ni
What's Bad: Nice and friendly staff, great view
Comments: Just what I needed to...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2019-02-15
Review By: Diana
What's Good: Quiet check out was quick and easy.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-02-07
Review By: Jill
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2019-01-30
Review By: Patrick
What's Good: Everything was great,from the moment we checked in to the moment we checked out.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-01-24
Review By: John
What's Good:
What's Bad: Cold floor in the bathroom.
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2019-01-15
Review By: Hugh
What's Good: Fitting machine is already installed inside the room
What's Bad: N/A
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category business travellers
Date of Review: 2019-01-10
Review By: Sigrid
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2019-01-06
Review By: Suzie
What's Good: Bed is comfy but that's about it
What's Bad: This is the only hotel in this era that does not have free wifi, on top of the exorbitant parking charge. and several times I need to ask for water, coffee, body lotion to be replaced
Comments: I should have stick to...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-12-30
Review By: Anonymous
What's Good: Staff very friendly and helpful.
What's Bad: The TV didn't have a viewing channel guide. The room didn't have good air circulation. Got stuffy sometimes
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-12-29
Review By: Brittany
What's Good:
What's Bad: The pillows were to stuffed
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-12-27
Review By: Khaneidra
What's Good: Everything!!!
What's Bad: Everything was great!!!!
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-12-27
Review By: Catherine
What's Good: Location
What's Bad: They didn't have Fox News available on their TV channels
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Traveling as Couple
Date of Review: 2018-12-17
Review By: Elsy
What's Good:
What's Bad:
Comments: So so
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-12-16
Review By: Diana
What's Good:
What's Bad:
Comments: Perfect
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-12-12
Review By: Janine
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-12-07
Review By: Peter
What's Good: The early check-in room was ready at 11am
What's Bad:
Comments: Comfortable
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-12-02
Review By: Slymgoodie
What's Good: The location was awesome, slept amazingly comfortable beds. Quiet as well
What's Bad: There were a couple of rude staff members. One young lady had a snobby attitude . Also, the room housekeeping was on the floor , i had drank all my bedroom coffee the day and night before and wanted a cup before i checked out. She told me no at first, then after asking my room number, she said hold on while she checks.,as if to see if i stayed there...
Comments: The Westin now the BEST...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-12-02
Review By: William
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-11-29
Review By: Rachael
What's Good: Location, facilities and staff are friendly and service was good
What's Bad: No usb Charger sockets for phones, internet access not included free when staying at hotel
Comments: I loved the location and...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-11-29
Review By: Lynda
What's Good: Everything but not the inroom cooler instead of a refrigerator! We bring Veggies and Fruit so disappointed inthat
What's Bad: No Refrigertor
Comments: Great Hotel and Location would...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-11-29
Review By: Rien
What's Good: The bed and furniture
What's Bad: View from the room, no seaside
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-11-28
Review By: Anonymous
What's Good: The quality and price
What's Bad: The pool was close at 11 and there was too much nosise the room was great
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-11-28
Review By: Nataly
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2018-11-27
Review By: David
What's Good: location
What's Bad: bad beds
Comments: great location which alounds pets,...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2018-11-24
Review By: Ryan
What's Good: Location was amazing.
What's Bad: Room did not get very cold. Very comfortable sleep
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-11-16
Review By: Angelita
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-11-15
Review By: Yi
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-11-15
Review By: Megan
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2018-11-12
Review By: Kenneth
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-11-12
Review By: Peter
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-11-10
Review By: Sylvia
What's Good:
What's Bad: N/A
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-11-08
Review By: Vijay
What's Good:
What's Bad: Breakfast could be improved
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-11-06
Review By: Kevin
What's Good: I've been here before, and will likely come here again in future trips. Wonderful location, right in the middle of the "beach scene" and the downtown business center. Great breakfast, possibly the best breakfast buffet I've enjoyed in the US. (Sorry, a hotel in London, UK still has the best one I've ever had.)
What's Bad: Nothing comes to mind.
Comments: Great location, great breakfast buffet,...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2018-11-05
Review By: Ruben
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category business travellers
Date of Review: 2018-11-05
Review By: Collette
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-11-04
Review By: Anonymous
What's Good:
What's Bad: I requested amenities and did not receive them.
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: group
Date of Review: 2018-11-03
Review By: Charles
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-11-02
Review By: Verified Hotel Guest
What's Good: I opted to pay the $4 extra to valet my car and had an easy time contacting the staff and dropping off and getting out my car. I did not spend too much time in the hotel, mostly to sleep, so having this service to get to and from was an excellent amenit
What's Bad:
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Solo Traveler
Date of Review: 2018-10-30
Review By: Wei
What's Good: Fitnesses center is good and room is very comfortable
What's Bad: The stuffs were not really hospital, they were so cold.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-10-30
Review By: Theodore
What's Good: the service team left my husband a balloon bouquet with candy and a card, they all signed it .. Demi, Dale, and Gabby best ever.. love the Westin Long Beach
What's Bad: was great
Comments: will stay again very pleased...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-10-24
Review By: Sebastian
What's Good: Great location! Great staff! Gotta love the heavenly beds!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-10-22
Review By: Cristina
What's Good:
What's Bad: No WiFi no good service
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-10-22
Review By: Derek
What's Good: Good location, relatively inexpensive. Staff was pleasant and accommodating. Clean and quiet. Room service was quick.
What's Bad: I was not able to reach the front desk prior to my stay to check on my reservation due to either a technical issue with the hotel or their lines were actually busy every time. Either way, it was a little frustrating.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-10-22
Review By: David
What's Good: Liked everything it was beautiful perfect location!
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-10-22
Review By: Edmond
What's Good: Close to Convention Center
What's Bad: Parking is expensive
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Business Traveler
Date of Review: 2018-10-19
Review By: Eddielyn
What's Good: Booked this hotel for the Hubby’s work trip.... He loved it! He said we will definitely stay there again when we are in the area!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-10-18
Review By: Anonymous
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2018-10-17
Review By: Rigoberto
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-10-16
Review By: Miriam
What's Good: Loved room service! I was in need of a toothbrush and it was delivered in a timely manner!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-10-15
Review By: Janet
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-10-15
Review By: Verified Hotel Guest
What's Good: The location walking distance to great restaurants.
What's Bad: Valet parking prices a bit high
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Teens
Date of Review: 2018-10-10
Review By: Stephanie
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-10-10
Review By: Anonymous
What's Good: Staff were professional. Comfortable bed. Stayed on 15th floor and the room had a view of the Queen Mary. : )
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-10-06
Review By: Benjamin
What's Good:
What's Bad: Over priced and staff stuffed us around with early check in. Poor management and training of staff.
Comments: Disappointing.
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2018-10-06
Review By: Nuno
What's Good:
What's Bad:
Comments: Went to the “Music Tastes...
Customer Rating: 9.5
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2018-10-03
Review By: Gloria
What's Good: Restaurant and friendly staff
What's Bad: The registration desk needs to be more friendly
Comments: Pleasssnt
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-10-01
Review By: Ladaisha
What's Good: The hotel is in a perfect location for great views and walking distance activities. The staff was wonderful and pleasant. Will be visiting again!
What's Bad:
Comments: Wonderful stay in Long Beach
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-10-01
Review By: Connie
What's Good: Everything
What's Bad: Nothing
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2018-09-25
Review By: Scott
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-09-24
Review By: Nancy
What's Good: We had a wonderful 2 night stay at the Westin for a wedding! The room was was extremely spacious and clean, not to mention the great view! The location is amazing! Only a 7 minute walk on Ocean Blvd. to the beaches!
What's Bad: Amenities were good, but can be improved - it's the small and thoughtful things that count sometimes! Would have liked to have seen: cotton swabs and q-tips, toothbrush, comb, and slippers!
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-09-17
Review By: Lily
What's Good: The property was beautiful.
What's Bad: After being offered a “complimentary upgrade” to a suite as we were celebrating my birthday, we proceeded to open our door to find a completely dirty, unmade room with trash still everywhere. They corrected it by taking us to another room, but what a first impression! The bed was extremely firm, and the pool area was rather small. Also- the room service breakfast is not what I would have expected at a Westin.
Comments: Wonderful staff but only a...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-09-17
Review By: Mayra
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-09-13
Review By: Liz
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-09-05
Review By: Kevin
What's Good: Excellent food, excellent bar, great location.
What's Bad: My only disappointment was the charge for internet service. Frankly, internet service is so common, I didn't even bother to check beforehand if it was free. That was a $24 charge I didn't expect, nor appreciate.
Comments: Great food, great location, great...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-09-03
Review By: Greg
What's Good: Best thing I can say is the Grill restaurant food was very good but the service is just terrible.
What's Bad: 1: The room was greatly fatigued. Frayed carpet, horrible mildew smell. The bed was anything BUT Heavenly... I stay at Westin mostly because of the Heavenly bed .. I even bought one for my home along with all the bedding. This was a hard misshaped overused bed that was a terrible sleep. Did I mention that SMELL? yuck! I called but because I was at a conference - I couldn't change rooms easily. I have stayed at this Westin twice per year for about 8 years and last year was bad but this year confirmed it is my last stay!
Comments: Absolutely terrible!
Customer Rating: 5
Review Description: Fair
Type of Traveler: review category business travellers
Date of Review: 2018-08-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-08-25
Review By: Ng12345
What's Good: Shops around hotel
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-24
Review By: Lomely
What's Good:
What's Bad: The staff
Comments: Very poor
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: review category business travellers
Date of Review: 2018-08-24
Review By: Carolyn
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-08-22
Review By: Natalie
What's Good: The location was great & the room had comfortable beds. Staff were friendly.
What's Bad: The room was very musty smelling and stuffy. Air con was noisy.
Comments: Good location with friendly staff.
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: group
Date of Review: 2018-08-22
Review By: John
What's Good:
What's Bad:
Comments: UpFront & security try to...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-08-21
Review By: Anne
What's Good: All around incredibly disappointed and would not return
What's Bad: The room smelled of mold, check in was late and difficult, refrigerator dirty and warm, the floor was loud, no late checkout, no staff asked how the experience was. Will not return to Westin properties!
Comments: Never returning to Westin properties
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2018-08-21
Review By: Jolanta
What's Good: Very tasty breakfast, comfortable beds , very good standard
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-08-20
Review By: Jaime
What's Good: yes
What's Bad: parking fee
Comments: great place
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-08-20
Review By: Michael
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-08-14
Review By: Lisa
What's Good:
What's Bad: That they wouldnt allow us to cart down our own luggage. Also when i asked about the pool I was told it ws open to 11 pm and i was stoked. When I went to swim around 9pm it was closed for cleaning.
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-08-12
Review By: Ahmed
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: with friends
Date of Review: 2018-08-12
Review By: Lilibeth
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-09
Review By: Mark
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-07
Review By: Darryl
What's Good: It was my 28th anniversary and the staff was great
What's Bad: N/A
Comments: It was a great stay...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-08-07
Review By: Mark
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-06
Review By: Ramiro
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.5
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-08-06
Review By: Brett
What's Good: The breakfast buffet was excellent, as was the service. The hotel agreed to comp my internet access which seems only reasonable and expected with a hotel in this category. Originally, there was to be a charge for internet access. The desk person was very gracious in this regard and I appreciated that. Having said that, the complimentary lobby and courtyard internet access was very spotty and unreliable at times. Access in my room was satisfactory.
What's Bad: Paid hotel guest parking was unexpected from a hotel in this category and not appreciated. I think a guest of the hotel should be able to park their vehicle complimentary.
Comments: All great except parking.
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category business travellers
Date of Review: 2018-08-06
Review By: Verified Hotel Guest
What's Good: Very comfortable, clean
What's Bad: no
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Traveling as Couple
Date of Review: 2018-07-31
Review By: Mario
What's Good: It's nice and walking distance to everything fun in long beach
What's Bad: I was told I had a 1pm early check in.. ( was told by a front desk person) I drove all the way down there and it wasn't ready until after 3pm also self parking was $30
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-07-31
Review By: Indria
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-07-31
Review By: Maria
What's Good: The Westin is a beautiful hotel with an incredible staff. The location is fabulous with great restaurants surrounding it. I highly recommend it.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Teens
Date of Review: 2018-07-30
Review By: Dale
What's Good: The location is great, you can walk to local restaurants and down to the Pike. Staff was friendly and helpful.
What's Bad:
Comments: Will stay again....
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-07-30
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-30
Review By: Terrence
What's Good: Location,clean,great staff
What's Bad:
Comments: 3rd time staying here and...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-29
Review By: Monique
What's Good: Close to everything
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-28
Review By: Anonymous
What's Good: Location
What's Bad: Lack of service and support from car parking staff
Comments: Long Beach convenience
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-07-23
Review By: Florencio
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-07-12
Review By: Cheryl
What's Good: The valet parking was excellent but expensive.
What's Bad: The area. You would not think that it was beach type area . Booking.Com advised would get bathrobes, slippers and a minibar. There was one bathrobe, no slippers and no minibar. Reception advised that none of their rooms have minibars so that is a Booking.com issue
Comments: Would not stay again due...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-07-09
Review By: Natalia
What's Good: The location, the bed, the pool , lobbi , the stuff who cleaned the room.
What's Bad: Unpleasant smell in the room, like from very old things. So the air in the room is not fresh, as the windows are closed and the air is only from the old air conditioner. It is so unhealthy for a guest. Upon check in they proposed me free internet if only I subscribe as a club member, so it took the time and they asked me a lot of personal questions. But internet in the room was awful, they proposed another option to buy it for better speed.
Comments: A very normal American hotel,...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category business travellers
Date of Review: 2018-07-08
Review By: Emma
What's Good: Friendly staff, lovely hotel good location
What's Bad: Car park a bit dirty and had glass in some spaces
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-07-08
Review By: Linda
What's Good: very pet friendly and clean! loved it and will come again!
What's Bad: beds were a little too small
Comments: will stay again!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-07-05
Review By: Brandi
What's Good: Fast easy check in comfortable bed, nice staff
What's Bad: Paying to WiFi really? Furniture in room wore down. No guide to see what’s on TV
Comments: Easy sleeping comfortable night
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-07-04
Review By: Lee
What's Good:
What's Bad: We booked what we saw in email thru you guys the last king bed. We got small double beds it was our Anniversary we had to sleep in separate and the beds were horrible both of our backs hurt terribly in , I was hunched over for 2 days. We called manager at 1230 am that night and wanted discount on our room but only breakfast which we didn't even want . One of the beds was slanted in one direction. We also called you guys at booking. Com and we were told we weren't promised a king. I am furious with both booking.com and the Westin. I will not be using either again
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2018-07-04
Review By: Adrian
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-07-03
Review By: Michelle
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-07-03
Review By: Kim
What's Good: Great location, right in the downtown, easy to go anywhere. The hotel is clean. Great view from our room. Friendly staff.
What's Bad: The pool is quite small. I would be much happier if I did not have to pay for parking.
Comments: I'm very happy with the...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-02
Review By: Hershel
What's Good:
What's Bad: Food was very expensive
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-06-29
Review By: Dina
What's Good: Check in was fast and easy. I love the option of ordering breakfast the night before, by 6:45 am our delicious breakfast was delivered to our room, we didn't waste any time and made to our meeting on schedule.
What's Bad: I had to pay for parking separately which was not clear when I made the reservation. I thought parking was included and it is not included and it is not well specified when reserving the room.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler:
Date of Review: 2018-06-28
Review By: Patty
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-06-25
Review By: Ahmed
What's Good: Location
What's Bad: Hidden taxes and fees.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-06-20
Review By: Marisa
What's Good: Very friendly staff, good healthy food, and very accommodating for our 1 year old
What's Bad: I wish we would have asked for an ocean view room!
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-06-19
Review By: Max
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category business travellers
Date of Review: 2018-06-17
Review By: David
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-06-15
Review By: Dawn
What's Good: Friendly staff
What's Bad: A little load with thw music at the event in the lobby
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-06-14
Review By: Colleen
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2018-06-12
Review By: John
What's Good: We stayed at the Westin in Long Beach because it was our Honeymoon. It was very clean and the staff was amazing. When we got into our room they left us nice bottle of Champaign on ice with some glasses of fruit. Also the whole staff signed a card for us individually congratulating us on the wedding. Super nice and thoughtful. We plan on staying at the westin next time we come back into town. We Highly recommend !!
What's Bad: The pool seemed a bit small but it was very nice and clean.
Comments: If your looking for a...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-06-06
Review By: Diane
What's Good: Location
What's Bad: Everything was great nothing to dislike.
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-06-02
Review By: Waleed
What's Good: Best location in Long Beach
What's Bad: Nothing
Comments: I Love it
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-06-02
Review By: Kim
What's Good: the employees where very nice and helpful
What's Bad: The bed had a huge dip in it, very uncomfortable. couldn't sleep, very irritating. Don't usually complain.
Comments: It was good the service...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: family with young children
Date of Review: 2018-05-30
Review By: Anonymous
What's Good: The staff went above and beyond to help us out!
What's Bad: Wish there was a cafe downstairs.
Comments: It was the perfect place...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-05-29
Review By: Simon
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-05-27
Review By: Ana
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-05-27
Review By: Jenna
What's Good: Very nice room, location and staff.
What's Bad: The air conditioning in our room was nonexistent. We were so hot in the middle of the night that we didn’t sleep very well.
Comments: Very nice but hot with...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-05-26
Review By: Rabei
What's Good: Location and staff
What's Bad: we did not get room on time also room was not cleaned to the point that my kids were scratching all day and I had to go to the pharmacy to get them a cream. Over all not clean neither the room or bed sheet and towels
Comments: unexpected bad experience from world...
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2018-05-26
Review By: Nichole
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-05-24
Review By: Lidiia
What's Good: Location, pets are allowed (no extra charge, waiver signed on check-in)
What's Bad: 1) I have booked traditional room with 1 King bed via Booking.com (my choice is seen on confirmation) and got room with 2 Queen beds instead on check-in. Front-desk stuff wasn't very polite & willing to help - they insisted that I should have booked with them directly and that they got request for 2 beds from Booking. 2) Wifi is not included, overnight parking for guests - $25 per night. Quite surprise for me to see how hotel is charging for everything extra 3) My partner got nausea and puked after drinking 1 cup of decaf coffee with 2 milks from the room. Still not sure was it milk or some detergent used for coffee machine... 4) The water pressure in the shower is average, no venting options. You ended up with steamed bathroom and need to use mirror outside.
Comments: Not worth the money
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2018-05-23
Review By: Dominique
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-05-23
Review By: Fatima
What's Good: The room was comfortable, clean & at night the view was so nice.
What's Bad: That we didnt get to experience the rest of the hotel perks as time was limited.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-05-23
Review By: Masahiro
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category business travellers
Date of Review: 2018-05-22
Review By: Kathie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2018-05-22
Review By: Tegan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-05-22
Review By: Patricia
What's Good: Good location clean and quiet nice employees
What's Bad: There's nothing I did not like
Comments: Nice
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-05-20
Review By: Sonny
What's Good: Pleasant,great location and hospitality. Clean and nice room.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-05-14
Review By: Vickie
What's Good:
What's Bad: The cost to park.
Comments: Good location, we walked to...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-05-14
Review By: Ab654
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-05-14
Review By: Paul
What's Good: Friendly & helpful staff
What's Bad: Paying extra for the WiFi ($14 a day)
Comments: Not a bad choice
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-05-11
Review By: Gary
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-05-08
Review By: Amanda
What's Good: The gentleman at the front desk was very accomadting and friendly!
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2018-05-07
Review By: Verified Hotel Guest
What's Good: close to all the places I visit and do business or play
What's Bad: none
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Group Traveler
Date of Review: 2018-05-02
Review By: Brandon
What's Good: The front desk staff was amazingly nice and helpful. I requested a high floor and they gave me just that. My room wasn't ready, but they made up for it with a nice view.
What's Bad: The PBX/Operator team always seemed annoyed when I would answer the phone.
Comments: Very Excellent hotel!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2018-05-02
Review By: Gabriela
What's Good: The staff was extremely friendly. The place is beautiful and very clean.
What's Bad: My original room had a great view. Unfortunately on a cold night, the heater in that room did not work; my boyfriend and I had to be placed in a different room without the gorgeous city view. We were compensated with vouchers for breakfast, however breakfast was really early and we woke up too late considering the fact that we had to change rooms in the middle of the night.
Comments: Overall it was a nice...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-05-01
Review By: Rolland
What's Good:
What's Bad: Hundreds of noisy children running, screaming yelling, without supervision, in the lobby and hallways, after hours
Comments: Restaurant food, service and room...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-05-01
Review By: Troy
What's Good: Staff and location.
What's Bad: Low shower head in shower. No free WiFi.
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Business Traveler
Date of Review: 2018-04-30
Review By: Harold
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category business travellers
Date of Review: 2018-04-30
Review By: Verified Hotel Guest
What's Good: Location , quality of beds, quietness
What's Bad: Old hotel , needs a face lift. Still have popcorn ceilings. Smell of carpet in hallway and room.$23-28 parking
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Family with Young Children
Date of Review: 2018-04-26
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7
Review Description: Good
Type of Traveler: review category business travellers
Date of Review: 2018-04-26
Review By: Angelo
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-25
Review By: Timothy
What's Good: The staff service was excellent.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-24
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2018-04-23
Review By: Steven
What's Good: Staff was friendly and attentive.
What's Bad: Water temperature in shower was scalding hot only, did not report during stay because we were there only two nights.
Comments: Overall it was great.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-04-23
Review By: Anonymous
What's Good: Breakfast Fruit in the restaurant was lovely and fresh. It was a great location for the Toyota Indy Grand Prix. They accommodated our early check-in and stored a small bag for us when we went on a short cruise prior to check in which we appreciated.
What's Bad: Our room had no bottled water to welcome us, only one robe, one coffee cup, few bathroom items. Room was a little tired but clean. I agree with others that there seems to be alot of bedding linen! The lobby entertainment was rather quirky ... Somewhat inappropriate. No fresh fruit in lobby, no paper in the morning....little things you come to expect at a Westin.could have used extra bar staff with the full house during the indy. There was just no character at this Westin somehow.
Comments: Underwhelmed with Long Beach Westin.
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-04-22
Review By: Anonymous
What's Good: Goog location
What's Bad:
Comments: Great stay
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-04-22
Review By: Joseph
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-04-22
Review By: Verified Hotel Guest
What's Good: Staff (concierge, parking attendants, and front desk) were all courteous, professional, easy to approach, and helpful.
What's Bad: Tub filled with water when I used the shower ever though the stomper was not pressed in.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Solo Traveler
Date of Review: 2018-04-18
Review By: George
What's Good: Convenience
What's Bad: Staff was not as attentive as I would like them to be
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: with friends
Date of Review: 2018-04-16
Review By: Cheryl
What's Good: Location
What's Bad: Having to pay for wifi
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category business travellers
Date of Review: 2018-04-14
Review By: Jared
What's Good: The rooms & amenities were superb, the staff were very helpful & friendly
What's Bad: The restaurant & bar closed early on Saturday night which was a little disappointing as a large group of us were looking for a place to eat.
Comments: Great time there & most...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-04-12
Review By: Ernest And Frances
What's Good: The staff was friendly and the location was good.
What's Bad: This was not a four star hotel. The room was average, however, the bathtub was gross. We could not use the shower due to the back up in the tub. I would not like to stay there again.
Comments:
Customer Rating: 6
Review Description: Pleasant
Type of Traveler: Senior Traveler
Date of Review: 2018-04-11
Review By: Ryan
What's Good: dog friendly, $28 daily for valet is not bad, and very convenient
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-10
Review By: Natanael
What's Good: Hotel was downtown close to all the nightlife.
What's Bad:
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-10
Review By: Sandra
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-04-10
Review By: Robert
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-04-09
Review By: Bret
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-09
Review By: Anonymous
What's Good: Breakfast was great except the eggs tasted like the fake powder type eggs
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-04-07
Review By: Paula
What's Good: All the staff were incredibly helpful and professional.
What's Bad: Our tub drained very slowly; I notified the front desk upon check-out. Other than that minor issue, we had a great time.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-06
Review By: Jennifer
What's Good: Hot tub, very ckean!
What's Bad: Nothing
Comments: Enjoyable and relaxing
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-04-06
Review By: Shanika
What's Good: Location
What's Bad: Parking fee
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Group Traveler
Date of Review: 2018-04-02
Review By: Verified Hotel Guest
What's Good: Everything
What's Bad: How slow the valet was
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-02
Review By: Dylan
What's Good: I am in LA to compete in an international sporting event, from check-in to the amazing room we had, with a treadmill and basic fitness equipment in the room, to the fantastic waiters who went the extra mile in the hotel restaurant which made our breakfast even more enjoyable. This hotel goes over and above to make your stay even more enjoyable, I can HIGHLY recommended this hotel!! Thanks to all the staff and management.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-02
Review By: Verified Hotel Guest
What's Good: Location was good for the conference I attended.
What's Bad: Really disappointed, especially since I've stayed here in he past. My room key kept deactivating so I had to go to the Friday desk multiple days to get new keys. The bathroom was dirty and he air conditioning barely worked.
Comments:
Customer Rating: 6
Review Description: Pleasant
Type of Traveler: Business Traveler
Date of Review: 2018-03-31
Review By: Ashley
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2018-03-30
Review By: Valerie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-03-29
Review By: Ellen
What's Good: Its location to the pier area so that we could walk to dinner and along the pier.
What's Bad: Cost of parking was high.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Teens
Date of Review: 2018-03-24
Review By: Monica
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: group
Date of Review: 2018-03-22
Review By: Lisa
What's Good: Very clean and bed was so comfortable.
What's Bad: The price to park 25 dollars was to much
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-03-20
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-03-20
Review By: J
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-19
Review By: Jeffrey
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-03-17
Review By: Bassie
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: group
Date of Review: 2018-03-17
Review By: Joann
What's Good:
What's Bad: The sheets were not comfortable. Very stiff and not sofr
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-03-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-14
Review By: Charles
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-03-13
Review By: Patrick
What's Good: service in café very friendly & efficient.
What's Bad: bathtub drained VERY slowly. ice machine not working. soda machine not working.
Comments: i've said all i have...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-03-13
Review By: Teresa
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-12
Review By: Larry
What's Good:
What's Bad: Some kids from other people going to toilet around pool area
Comments: Nice
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-12
Review By: Joseph
What's Good: great location
What's Bad: nothing is included
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-03-09
Review By: Verified Hotel Guest
What's Good: Nice amenities. Good gym.
What's Bad: Not that I can think of.
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Group Traveler
Date of Review: 2018-03-05
Review By: Latoi
What's Good: Convenience good location
What's Bad:
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Solo Traveler
Date of Review: 2018-03-05
Review By: Luis
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-01
Review By: Anonymous
What's Good: The room size was great, I loved the bath tub! The bed was fantastic!!
What's Bad: It seemed a little cold....even with the heat on!
Comments: A great night away before...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2018-02-28
Review By: Alexandre
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-02-26
Review By: Charls
What's Good:
What's Bad:
Comments: I had a great time,...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-02-20
Review By: Arthur
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-02-20
Review By: Yvette
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-02-20
Review By: Flamont
What's Good: The bed was very very comfortable!
What's Bad: Everything was O.K.
Comments: Great visit!
Customer Rating: 7.5
Review Description: Good
Type of Traveler: group
Date of Review: 2018-02-19
Review By: Jon
What's Good: Molten lava cake scrumptious
What's Bad: Parking signs were a little confusing
Comments: A much needed, relaxing, restorative...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-19
Review By: Jacoblloyd
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-02-19
Review By: Diana
What's Good: Check in was awesome. When I said I needed a drink he gave me a card for a free one! Also love the robe and the bed is always perfect.
What's Bad: Bar could use an update and hot tub was out of order
Comments: I can always rely on...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-02-19
Review By: Ryan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-02-14
Review By: Claudia
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-08
Review By: J.
What's Good: Love love love the Westin!
What's Bad: No
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Solo Traveler
Date of Review: 2018-02-06
Review By: Larry
What's Good: comfortable beds as advertised !
What's Bad: everything was excellent.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-02-06
Review By: Nina
What's Good: Comfortable bed
What's Bad:
Comments: Great Stay!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: group
Date of Review: 2018-02-02
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-01
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-01-28
Review By: Maxie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-01-27
Review By: Genesis
What's Good: Beautiful hotel in a beautiful location.
What's Bad: Yes! Everything is paid which is ridiculous! Expensive parking and you have to pay to use the Wi-Fi! What the heck!
Comments:
Customer Rating: 5
Review Description: Fair
Type of Traveler:
Date of Review: 2018-01-26
Review By: Nesian
What's Good: Situation
What's Bad: Nothing
Comments: Perfect
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category business travellers
Date of Review: 2018-01-24
Review By: Kevin
What's Good: property is falling apart and needs an upgrade.
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category business travellers
Date of Review: 2018-01-22
Review By: Harshada_patil
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-01-21
Swimming Pool
Fitness Center
Pets Allowed
Non Smoking
Handicap Accessible
Business Center

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