Start new search

The Westin Long Beach


A downtown location, plush beds and a heated outdoor pool are some of the perks our guests like at the non-smoking Westin Long Beach. This pet-friendly hotel has 16 floors and 469 rooms. Guests can kick back in comfort on a plush pillowtop mattress and fluffy pillows. Rooms also include coffeemakers, wet bars and designer bath amenities. If you’re feeling peckish, you can follow savory scents to the on-site restaurant for contemporary American cuisine. You can work your muscles in the state-of-the-art fitness center or exercise your typing fingers in the business center. Afterwards, guests can swim some laps in the heated outdoor pool (open seasonally) or soak in the soothing hot tub. Valet and self-parking are available for a fee. The Westin Long Beach is conveniently situated in the downtown area, just one mile from I-710. You can come eye-to-tooth with sharks at the Aquarium of the Pacific, one mile away. Guests can experience history and, perhaps, see a ghost at the Queen Mary, a historic retired ocean liner that’s two miles away. Dip your toes in the sand and surf at the nearby beach, just one mile away. The hotel is seven miles from Long Beach Airport, 23 miles from John Wayne Airport and 22 miles from Los Angeles International Airport. our guests dig the convenient location “smack in the middle of everything,” “spacious rooms” and “beautiful bathrooms” at the Westin, “a true treasure of Long Beach.”

X

Free $100 Meal Gift Certificate

We back our efforts of actual real secret rate deal predictions with great confidence. If we are incorrect with our prediction of a hotel you book, we will give you a gift certificate for any restaurant within our network.

Most certificates require a certain amount to be spent before the certificate may be used, such as $100 off a check of $200 or more. Multiple smaller denominations may be substituted for larger offers, for example 2 $25 certificates may substitute for a $50 certificate. Users must request their certificate by phone or email within 30 days of an erroneous prediction on our part. Don't get too hungry, we're probably going to be right. Enjoy your trip!

Regular Price $254


Price
$99
Book Now
Neighborhood Downtown Long Beach
Regular Price 254
Review Rating 8.3
Country United States of America
State/Province CA
Category
Review By: George
What's Good: Convenience
What's Bad: Staff was not as attentive as I would like them to be
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-04-16
Review By: Cheryl
What's Good: Location
What's Bad: Having to pay for wifi
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-04-14
Review By: Verified Hotel Guest
What's Good: Location, comfort, friendly staff
What's Bad:
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Family with Teens
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: not too much
What's Bad: bad cooler or frig...was dirty and warm
Comments:
Customer Rating: 4
Review Description: Disappointing
Type of Traveler: Business Traveler
Date of Review: 2018-04-13
Review By: Bambi
What's Good:
What's Bad: Bed was like a rock 😳 Would have been just as fine in the floor and not to mention the wonderful wake up at 6amto the protestor at Westin on his bull horn 😑
Comments:
Customer Rating: 3
Review Description: Poor
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Thomas
What's Good: Upscale location across the street from the symphony (my final destination) as well as a few blocks from the heart of the downtown nightlife.
What's Bad: The overnight parking was rather expensive, $25.00 per night, but based on the high quality hotel brand (Westin) it was reasonable enough.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Phil
What's Good: Location and staff very professional and friendly
What's Bad: No
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Group Traveler
Date of Review: 2018-04-13
Review By: Sarah
What's Good: The staff was amazing. Very accommodating.
What's Bad: My bed was not very comfortable!
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Business Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Clean and fancy
What's Bad: Safety deposit box in room was broken and the room didn't lock
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Solo Traveler
Date of Review: 2018-04-13
Review By: Cynthia
What's Good:
What's Bad: Loud protesters early. Expensive wifi
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Gary
What's Good: Friendly staff with a super convenient location. You can walk to shopping,dinner and tons of local charm.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Hotel was nice and clean. The room was spacious and comfy. As a family of 4 we enjoyed our stay.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: The view from our window was truly breathtaking...we were on the 11th floor with a view of the Long Beach Harbor.
What's Bad: The only thing that bother us was the $25.00 per night parking fee. That's ridiculous!!
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Location is convenient and within walking distance to great restaurants. Room size was slightly larger than average plus very clean and quiet.
What's Bad: Sadly an employee was wearing an anti union button on his uniform. I am an avid supporter of organized labor, union member, and educator. If this hotel is nonunion I will choose another in the future. The Employee just said the boss asked him to wear it..
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Hotel exceeded our expectations!Friendly to my service dog&they asked what brought us to the hotel-Our 1yr wedding anniversary.When we went to check in,we were booked for the 15th floor[premiere] &got back to our room to complimentary champagne & dessert!
What's Bad: I did not like that we had to leave!
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Bryan
What's Good: It was close to the Catalina Express, so coming home tired provided a resting place quickly.
What's Bad: Glad I didn't pay the full price, as it was average, certainly not a --- room. The shower didn't drain, putting feet in soapy water.
Comments:
Customer Rating: 5
Review Description: Fair
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: We were given a room upgrade without asking
What's Bad: All was perfect
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Senior Traveler
Date of Review: 2018-04-13
Review By: Hector
What's Good: The location was great and the staff was really professional.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: I was happy
What's Bad: Just the 6th floor
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Solo Traveler
Date of Review: 2018-04-13
Review By: James
What's Good: The location was ideal for us, atmosphere was appealing, beds very comfortable and we loved the shower! Hotel Staff very friendly and helpful
What's Bad: $25 to park my car...no thank you
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Family with Teens
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Location and newness of rooms
What's Bad: The bar was Inhospitable.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Solo Traveler
Date of Review: 2018-04-13
Review By: Antoinette
What's Good:
What's Bad: The hot tub was dirty one day
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Quite wish I Like
What's Bad: No
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Family with Young Children
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Leaving the hotel!!!
What's Bad: -Shower slippery -Towel bar in shower -Little shelf space in bathroom -Towels were rough -Bed uncomfortable; mattress felt broken -No night light - bathroom -$25 for parking ridiculous -No free wifi in room -Thin walls Hotel 3 stars at best...mmm
Comments:
Customer Rating: 2
Review Description: Poor
Type of Traveler: Business Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Location was perfect for our needs. All the employees we encountered were very professional and very helpful. Although we didn't bring ours, the fact that they allowed dogs was nice.
What's Bad: Pool and spa were too small. At one time we counted 13 people in the 8 maximum spa. Very surprised that Internet was not included in the price of our room. Although not the hotels fault, dog poop in the parking garage.
Comments:
Customer Rating: 5
Review Description: Fair
Type of Traveler: Group Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Staff were friendly, helpful and welcoming.
What's Bad: Bathroom was a little small for a family, but it would have been fine for a single person or couple and was not an issue for our short stay.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Family with Young Children
Date of Review: 2018-04-13
Review By: Samantha
What's Good: Everything and more this is one of my favorite hotels.great veiw.pet friendly. Pool.gym plushed rooms staff excellent.
What's Bad: No
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Group Traveler
Date of Review: 2018-04-13
Review By: Glenda
What's Good: The room felt more like it was in a five-star hotel!!!
What's Bad: The garage is dim.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2018-04-13
Review By: Ricardo
What's Good: The room an the service
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Solo Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Many bars and restaurants within walking distance. Can walk to beach and Aquarium of the Pacific.
What's Bad: Parking rate daily is $25 self and $27 valet.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: People at the Front desk was wonderful. Location-walking distance to all(almost) attractions in Long Beach. Clean and nice
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Business Traveler
Date of Review: 2018-04-13
Review By: Maria
What's Good: very accommodating staff, and the location was great the Valet parking attendants were very nice .
What's Bad: the AC was not working , and the room had a bad odor like, damp carpet,
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Family with Young Children
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Location near Convention
What's Bad: Bed was too soft
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Rocio
What's Good: Location and price.
What's Bad: It was a bit worn down and the AC wasn't working that well. It felt muggy in the room.
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Family with Teens
Date of Review: 2018-04-13
Review By: Jose
What's Good: Location
What's Bad: Room , AC not working , hotels getting stuck
Comments:
Customer Rating: 4
Review Description: Disappointing
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Gary
What's Good: Location
What's Bad: No
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Gary
What's Good: The view of the ocean and the city was awesome.
What's Bad: Parking was 28 dollars.
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Family with Young Children
Date of Review: 2018-04-13
Review By: Andrew
What's Good:
What's Bad: Charged for Wifi. Who does that? Especially a 4-star hotel
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Business Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Friendly staff.
What's Bad: Expensive cafe, ridiculous parking fees, small somewhat dirty room.
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Business Traveler
Date of Review: 2018-04-13
Review By: Albert
What's Good: The view
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Brian
What's Good: Nothing
What's Bad: No refrigerator, no microwave,no hot water.no radio.
Comments:
Customer Rating: 1
Review Description: Very Poor
Type of Traveler:
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: The pool was heated and enjoyable. All the staff were very kind and helpful. The location was excellent for enjoying downtown Long Beach and the Pike area.
What's Bad: The room had a little odor...but nothing worth complaining about.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2018-04-13
Review By: Richard
What's Good: Staff
What's Bad: Room AC was inadequate. Mini-fridge was not fully operational....cooled but did not get cold.
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler:
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Downtown Long Beach
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2018-04-13
Review By: Diane
What's Good: It was clean, good location. Bed was comfortable.
What's Bad: No refrigerators or microwaves which is a draw back when staying several days.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Douglas
What's Good: Location and proximity to shopping and entertainment
What's Bad: The ironing board was broken
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Corrina
What's Good: Room was spacious. Great view. Warm welcoming staff.
What's Bad: Parking is way too expensive at $25 per night.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler:
Date of Review: 2018-04-13
Review By: Ray
What's Good: Location, staff
What's Bad: Room doors were very loud when closed.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Solo Traveler
Date of Review: 2018-04-13
Review By: Daniel
What's Good: Location
What's Bad: My room was not clean; there was grime in the shower room had not been cleaned upon arrival took over an hour to have room reassigned.
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Group Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good:
What's Bad: $25 parking
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Senior Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Soft bed; service staff was great.
What's Bad: No
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler:
Date of Review: 2018-04-13
Review By: George
What's Good: Nothing, rather stay at the hyatt
What's Bad: First the parking situation. You have to pay an extra $25 parking for over and couldn't not parking in the street. Secoud, it seemed like the staff did not want to help at all. Third, what kind of 4 star hotel didn't give free wifi...
Comments:
Customer Rating: 3
Review Description: Poor
Type of Traveler:
Date of Review: 2018-04-13
Review By: Terry
What's Good: Westin’s rule...
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Solo Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: This was the best hotel I ever stayed at walking distance to the water walking distance to the wharf walking distance to everything make sure you ask for a room up high facing the front beautiful view
What's Bad: The only thing I didn't like about the hotel is parking cost a lot
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Close to the beach
What's Bad: Parking! Paying $25 a day for parking when you’re a paying patron at a hotel is ridiculous Towels were dirty Tub was dirty
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Family with Teens
Date of Review: 2018-04-13
Review By: Paula
What's Good: The staff were amazing!! They always made sure that we were well taken care of and were able to help us with directions and recommendations. The location was great allowing us to walk to lots of places.
What's Bad: I wish the in hotel restaurant offered more choices and was more inviting. It never made me feel like I would want to have a meal there.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Professional, courteous staff on arrival.
What's Bad: Unprofessional, discourteous staff at departure.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Donna
What's Good: The cleanliness of the room.
What's Bad: The parking was 25.00 for overnight. Price was way too much.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler:
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: The location was pretty good and it had a lovely lobby
What's Bad: The room did not meet my 4-star expectations. Shower head dribble a bit, they had to come adjust the spout after my shower was lukewarm...sink handles leaked when you turn them on
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Group Traveler
Date of Review: 2018-04-13
Review By: Charmiane
What's Good: location cleanliness friendly respectful staff
What's Bad: parking - tight space our 2nd room was not used , it was under my friend who got extremely ill that weekend and was not able to join us. I'm trying to get reimbursed through Chase sapphire travel benefits.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Group Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: The lobby and dining area
What's Bad: The bed covers were plain and wrinkled.
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Steve
What's Good: Location
What's Bad: Parking was very expensive
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Marco
What's Good: I loved the lavanda oil to rest . The service great... Close of a very nice place to spend time good restaurants and coffe places
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Group Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Location n view
What's Bad: I noticed they had not dusted n wiped the tables .
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: The location was convenient to everything.
What's Bad: Parking is a bit expensive but should be expected from a hotel.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Ralph
What's Good: room clean and roomy.
What's Bad: Toilet was VERY loud and shrill when you flushed and didn't completely flush the contents
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Business Traveler
Date of Review: 2018-04-13
Review By: Walter D.
What's Good: location. friendly and professional staff.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Business Traveler
Date of Review: 2018-04-13
Review By: Cheryl
What's Good: Great location, friendly staff
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Business Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Shade was broken in my room and wouldn’t unroll all the way. A piece was torn off and bound the shade up. Making it stick up. The ac Unit was bad and the high set was like the low fan sett. Very weak and the therm backlight was on the blink. Bed wa
What's Bad: THE PARKING CHARGE OF $25/day and WIFI CHARGE of $12/day is BSOLUTELY RIDICULOUS! HUGE FACTOR ON RETURNING TO THIS STARWOOD PROPERTY. No thanks.
Comments:
Customer Rating: 5
Review Description: Fair
Type of Traveler: Solo Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: The hotel had an amazing amazing breakfast with extensive selection and outstanding quality. The food quality was superb and far surpassed many Westin hotel's breakfast I've experienced. I would highly recommend getting it if you choose this hotel.
What's Bad: The standard room unfortunately is very mediocre with outdated styling and furniture. The utilities like the bathtub showed its age and drained slowly. Do whatever you can to avoid the traditional room and get a superior ones to ensure better experience.
Comments:
Customer Rating: 5
Review Description: Fair
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Ann
What's Good: We were treated well from start to finish. We thank the Westin staff for a memorable anniversary. It's a perfect location in Long Beach.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler:
Date of Review: 2018-04-13
Review By: Kelly
What's Good: staff is alwsys great
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Paris
What's Good: The swimming pool was warm and the whole facility was beautiful.
What's Bad: The pillows were a little wimpy.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: James
What's Good: location, nice view, good drinks easy valet and check in
What's Bad: hard bed no shower pressure
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Steven
What's Good: Hotel employee at check-in/check-out did a terrific job. He was competent, efficient and pleasant to engage with.
What's Bad:
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Business Traveler
Date of Review: 2018-04-13
Review By: Reginald
What's Good:
What's Bad: Our rooms were dirty floors had popcorn, raisens & peanuts obviously had not been vacuumed!
Comments:
Customer Rating: 1
Review Description: Very Poor
Type of Traveler: Group Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Nice amenities. Good gym.
What's Bad: Not that I can think of.
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Group Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Location This was our second visit, we stayed with our kids in the summer of 2017.
What's Bad: We had a double bed but the front desk did agree to accommodate us the next day to a king.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Ellen
What's Good: Its location to the pier area so that we could walk to dinner and along the pier.
What's Bad: Cost of parking was high.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Teens
Date of Review: 2018-04-13
Review By: Shanika
What's Good: Location
What's Bad: Parking fee
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Group Traveler
Date of Review: 2018-04-13
Review By: Verified Hotel Guest
What's Good: Everything
What's Bad: How slow the valet was
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-13
Review By: Jared
What's Good: The rooms & amenities were superb, the staff were very helpful & friendly
What's Bad: The restaurant & bar closed early on Saturday night which was a little disappointing as a large group of us were looking for a place to eat.
Comments: Great time there & most...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-04-12
Review By: Sandra
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-04-10
Review By: Robert
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-04-09
Review By: Bret
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-09
Review By: Anonymous
What's Good: Breakfast was great except the eggs tasted like the fake powder type eggs
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-04-07
Review By: Jennifer
What's Good: Hot tub, very ckean!
What's Bad: Nothing
Comments: Enjoyable and relaxing
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-04-06
Review By: Dylan
What's Good: I am in LA to compete in an international sporting event, from check-in to the amazing room we had, with a treadmill and basic fitness equipment in the room, to the fantastic waiters who went the extra mile in the hotel restaurant which made our breakfast even more enjoyable. This hotel goes over and above to make your stay even more enjoyable, I can HIGHLY recommended this hotel!! Thanks to all the staff and management.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-02
Review By: Ashley
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-03-30
Review By: Valerie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-03-29
Review By: Monica
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2018-03-22
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-03-20
Review By: J
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-19
Review By: Bassie
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-03-17
Review By: Jeffrey
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-03-17
Review By: Joann
What's Good:
What's Bad: The sheets were not comfortable. Very stiff and not sofr
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-03-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-14
Review By: Wenxiong
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2018-03-14
Review By: Patrick
What's Good: service in café very friendly & efficient.
What's Bad: bathtub drained VERY slowly. ice machine not working. soda machine not working.
Comments: i've said all i have...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-03-13
Review By: Charles
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-03-13
Review By: Mauricio
What's Good: El personal
What's Bad: Servicios
Comments: Cumple
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2018-03-13
Review By: Larry
What's Good:
What's Bad: Some kids from other people going to toilet around pool area
Comments: Nice
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-12
Review By: Teresa
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-12
Review By: Guangyu
What's Good:
What's Bad: WIFI还需要支付11.95美元/天
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-03-12
Review By: Aiguo
What's Good:
What's Bad: 帐单中多出额外费用,从来没有在The Grill Restaurant 消费,但是多出餐费$64。
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-03-11
Review By: Joseph
What's Good: great location
What's Bad: nothing is included
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-03-09
Review By: Oscar
What's Good: restaurante
What's Bad: el servicio del.front desk
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-03-08
Review By: Omar
What's Good: Esta muy bien ubicado y las instalaciones son cómodas, encuentras restaurantes a la redonda a donde puedes ir caminando.
What's Bad: El cobro excesivo de la conexión a internet. es un robo.
Comments: Viaje de negocios de una...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2018-03-05
Review By: Ram
What's Good: Schoon...comfortabel
What's Bad: Douche werkte matig
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-03-03
Review By: 宿泊者
What's Good: 便利な場所だった
What's Bad: 隣がスタッフルームなのか、 隣の部屋からのたばこのにおいがひどい上に、 一日中ずーっと話し声が聞こえてうるさい。 とても心地が悪かった。 不快感しかない。
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2018-03-02
Review By: Luis
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-01
Review By: Anonymous
What's Good: The room size was great, I loved the bath tub! The bed was fantastic!!
What's Bad: It seemed a little cold....even with the heat on!
Comments: A great night away before...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-02-28
Review By: Alexandre
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-02-26
Review By: Charls
What's Good:
What's Bad:
Comments: I had a great time,...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-02-20
Review By: Arthur
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-20
Review By: Yvette
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-02-20
Review By: Flamont
What's Good: The bed was very very comfortable!
What's Bad: Everything was O.K.
Comments: Great visit!
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-02-19
Review By: Jon
What's Good: Molten lava cake scrumptious
What's Bad: Parking signs were a little confusing
Comments: A much needed, relaxing, restorative...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-19
Review By: Diana
What's Good: Check in was awesome. When I said I needed a drink he gave me a card for a free one! Also love the robe and the bed is always perfect.
What's Bad: Bar could use an update and hot tub was out of order
Comments: I can always rely on...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-02-19
Review By: Jacoblloyd
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-19
Review By: Sayuri
What's Good: ベッドは良かった
What's Bad: 設備が古く整備されていない
Comments: 普通
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-02-19
Review By: Andre
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2018-02-16
Review By: Ryan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-02-14
Review By: Claudia
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-08
Review By: Nina
What's Good: Comfortable bed
What's Bad:
Comments: Great Stay!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-02-02
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-01
Review By: Anónimo
What's Good: Excelente servicio y las camas cómodas
What's Bad:
Comments: Vuelvo a este hotel!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-01-29
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-01-28
Review By: Maxie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-01-27
Review By: Nesian
What's Good: Situation
What's Bad: Nothing
Comments: Perfect
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-01-24
Review By: Kevin
What's Good: property is falling apart and needs an upgrade.
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2018-01-22
Review By: Harshada_patil
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-01-21
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-01-16
Review By: Santiago
What's Good: Bed was very comfortable. Quiet room.
What's Bad: Nothing
Comments: Very enjoyable stay
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-01-15
Review By: Mike
What's Good: The bed was comfortable and the room was clean and quiet.
What's Bad: The WiFi signal was weak & kept cutting out.
Comments: A restful stay at a...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2018-01-15
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2018-01-15
Review By: Bo
What's Good: 酒店比较大,开车比较方便。
What's Bad: 饭店的早餐比较失望,贵并且选择少。
Comments: 酒店总体不错。但如果要吃饭,最好去市区。
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-01-12
Review By: Adam
What's Good: Location and that is it
What's Bad: This was the worst stay I’ve ever had I will never use you guys again The bed was very uncomfortable they overcharge my stay in the hallway it was very noisy couldn’t sleep
Comments: My stay was absolutely horrible
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-01-10
Review By: Barbara
What's Good: Checking in was very easy. Freddy was very friendly and helpful.
What's Bad: Wanted a Peloton bike in the fitness room
Comments: Had a great stay.
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-01-10
Review By: Belen
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-01-10
Review By: Jose
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-01-09
Review By: Miguel
What's Good: O quarto é bom. Confortável. A localização é boa. A receção é prestável.
What's Bad: Quando chegámos deram-nos um quarto que não estava limpo. Depois colocaram-nos noutro que dava para a avenida. O barulho dos carros entrava pelo quarto como se estivéssemos na rua. Pequeno almoço pobre para o preço cobrado.
Comments: Serve para uma noite
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-01-09
Review By: Juan
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-01-07
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2018-01-06
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-01-06
Review By: Tibor
What's Good: The location is good, and I received an upgrade. The room was great, nice design, clean, spacious.
What's Bad: Very stupid pricing policy. They charge extra for everything: parking US$25, Wi-Fi US$12, where every coffee store has free wifi! They must be kidding! I will never return.
Comments: Nice rooms but hidden costs!
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-01-05
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2018-01-04
Review By: Hector
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-01-04
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2018-01-04
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2018-01-04
Review By: Gerhard
What's Good: Sehr gediegene Ausstattung, netter Fitnessbereich mit Ganzjahrespool. Sehr ruhige Zimmer.
What's Bad: Nur kostenpflichtiges WLAN am Zimmer, Parken in der hoteleigenen Tiefgarage teuer, aber Problemlos.
Comments: Schönes Stadthotel
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-01-03
Review By: Kane
What's Good: good location
What's Bad: Room smelled like mold and restaurant was over priced. Food was horrible!
Comments: Overpriced and terrible restaurant
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-01-02
Review By: Shannon
What's Good: Starbucks coffee. The shower was amazing. Rainfall type. Problem is they put all The towels in a rack at eye level IN THE SHOWER. My kids didn’t see so all the towels got soaked.
What's Bad: Towels in shower. No microwave or fridge in my room. I paid $511. $50 being a tourist tax? Really? Also $25 a night for parking. Door in bathroom didn’t completely close. Looked like prior water damage. Dirty baseboards in bathroom. Towels in a rack inside the shower. Normally wouldn’t complain so much but with what I paid for 1 night, I expected more.
Comments: Location good, too pricy, rooms...
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-01-02
Review By: Lourdes
What's Good: Windows
What's Bad: Room too small
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-01-02
Review By: Jianmin
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-01-02
Review By: Simonne
What's Good: I love the white tea aloe the most
What's Bad: That i couldn’t take the white tea aloe home
Comments: It was great and comfortable
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-31
Review By: Gladys
What's Good: Staff was friendly. Beautiful room. View from our window of Long Beach and the Queen Mary was stunning !!
What's Bad: I booked a king bed. They gave us double beds. This hotel doesn’t use queen beds at all. The room was stuffy. And the bathroom had no vent or air, so it was quite hot all the time. The vanity lights are so bright it was almost unbearable to turn on the light!! $28. Per day parking! No comp breakfast. Charges can add up quickly. Beware
Comments: A new year treat for...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-12-31
Review By: Sophia
What's Good: Leaving
What's Bad:
Comments: Never stay here they over...
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2017-12-29
Review By: I
What's Good: Nothing
What's Bad: Everything
Comments: Absolutely the worst experience in...
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-12-29
Review By: Dontstayatthewestin
What's Good:
What's Bad:
Comments: Crap never stay here
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2017-12-29
Review By: Sergio
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-12-27
Review By: Katherine
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-12-26
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-26
Review By: Karen
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2017-12-22
Review By: Nechelle
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-20
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-12-20
Review By: Dalin
What's Good: 非常好,餐厅质量尤其好
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-12-20
Review By: Javier
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-18
Review By: Karen
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-15
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-12-14
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2017-12-11
Review By: Blake
What's Good:
What's Bad: Overpriced parking.
Comments: Nice hotel, but aggressive on...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-12-05
Review By: Cheryl
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-12-04
Review By: Leo
What's Good:
What's Bad:
Comments: hotellet virker lidt slidt /...
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-12-01
Review By: Saleh
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-11-30
Review By: Justin
What's Good: Property only
What's Bad: I think I would have been happy if I had a king bed. Me and my partner didn’t sleep well on one bed. I booked one day before and I guess I have to book a week in advance. I’m spontaneous and like to do things out of the blue.
Comments: For $240 I expected more...
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-11-26
Review By: Grace
What's Good: Great location and very clean modern interior.
What's Bad: Staff were very arrogant and unhelpful, parking is over priced and I found it unacceptable that WiFi was not included in the price. We were not even asked how our stay was when we were checking out which from experience shows very bad customer service.
Comments: Would not recommend the westin...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2017-11-26
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-11-26
Review By: Robin
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-11-22
Review By: Melissa
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2017-11-22
Review By: Ericam38
What's Good: The staff was friendly, genuine, and so helpful. The location was great, walking distance to everything. Beautiful view from my room. Overall my stay was amazing, and truly made my birthday special. I will definitely stay there again.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-11-20
Review By: Thomas
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-11-19
Review By: Deborah
What's Good: loved the bed
What's Bad: there wasn't anything not to like
Comments: Great!
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-11-18
Review By: Charlotte
What's Good:
What's Bad: Det lugtede på værelserne. Det er et gammelt slidt hotel og ser virkelig brugt ud. Der er en kedelig atmosfære på hotellet og ingen hygge. Poolen er trist og ikke lækker. Det er ikke 4 stjernes hotel standard.
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: review category group of friends
Date of Review: 2017-11-16
Review By: Vikram
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-15
Review By: Rosan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-11-15
Review By: Ivan
What's Good: Ottima pulizia . Ottima vista .biona colazione . Tutti molto disponibili
What's Bad: Wi-Fi nelle camere a pagamento
Comments: Tutti molto disponibili
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-11-13
Review By: Anonymous
What's Good:
What's Bad:
Comments: Very poor
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: mature couple
Date of Review: 2017-11-09
Review By: Yingbo
What's Good:
What's Bad: 1. 地毯呛人, 2. 房间太小
Comments: 整体感觉不太好
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2017-11-06
Review By: Anonymous
What's Good: Fantastisk skön säng. Trevlig personal. Rymligt rum. Nära till centrum.
What's Bad: Fläkten i rummet var för stark, blåste hela tiden även om man satt den på "låg". Inget internet på rummet, väldigt dyrt om man ville betala för det. Toalettdörren gick inte att låsa. Kylskåpet på rummet var låst.
Comments: Närhet, skön säng men dyrt.
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-04
Review By: Konstantins
What's Good: Clean rooms, excellent location, pleasant staff and amazing breakfast(buffet)
What's Bad: hotel is not new, so You could see some usage effects...
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-11-02
Review By: Sander77
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-11-02
Review By: Abdulaziz
What's Good: Everything
What's Bad: The parking were a little bit expensive Self parking $25 Valet parking $28
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-11-01
Review By: Doug
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-10-30
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-10-30
Review By: Francesco
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-10-29
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-10-27
Review By: Jason
What's Good:
What's Bad:
Comments: Great Stay!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-26
Review By: Manuel
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-10-25
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-10-22
Review By: Card
What's Good: Loved theview from our room..looking out over the port....beautiful california sunsets. The staff was avaliable and helpful ..loved that we could order late night food when we arrived late
What's Bad: The pool closed at 1030
Comments: the best accomidations in downtown...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-10-19
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-10-18
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-10-16
Review By: Hubert
What's Good: Flotte rom. At bassenget og boblebadet hadde lang åpningstid.
What's Bad: Beliggenheten.Savnet romaskin på treningsrommet.
Comments: Komfort
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-10-16
Review By: Melissa
What's Good: The salad
What's Bad: No Starbucks, no bar, gym very limited
Comments: Dissapointing
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-10-15
Review By: Anonymous
What's Good: とても部屋が快適。
What's Bad: 値段が高すぎる
Comments: いいホテル
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-10-15
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-10-14
Review By: Lindsay
What's Good:
What's Bad:
Comments: It was excellent.
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-10-13
Review By: Anonymous
What's Good: The mirror lighting was insane !
What's Bad: There were roaches in the lobby.
Comments: Expensive with not enough accommodations.
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2017-10-09
Review By: Céline
What's Good: Le séjour était parfait, l'accueil très agréable et rapide. La chambre est très confortable. Le personnel très gentil et très honnête car j'avais oublié mon téléphone dans le coffre de la chambre et il a été retrouvé puis on me l'a renvoyé par Fedex. Merci
What's Bad:
Comments: Parfait
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-10-09
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2017-10-08
Review By: Anonymous
What's Good: Room upgrade with champagne and strawberries for our anniversary!
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-10-03
Review By: Peter
What's Good: Ruime kamers op wandelafstand van convention center, dus ideaal voor beurs. Het strand ligt op ongeveer 500m wandelen, met een mooie loopstrook aan het strand.
What's Bad: Wifi was prima, maar had misschien wel in de prijs inbegrepen kunnen zijn
Comments: Perfect business hotel
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-10-02
Review By: Noriko
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-09-27
Review By: Anonymous
What's Good: Location to the marina,rooms,
What's Bad:
Comments: Lovely stay ,great location to...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-09-24
Review By: Michael
What's Good:
What's Bad:
Comments: Great Stay
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-20
Review By: Ciara
What's Good: Very close to alot of thing walking distant
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-09-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-11
Review By: Champagnewishes
What's Good:
What's Bad: Bell room staff was rude. Before going to my room with my dog, I asked was there a "dog run" that my dog could use because I didn't think he could make it to the room after our long car trip and the response was "what's that!?" So I explained, and he said "go across the street" so rudely. Then, when our luggage was brought up to our room by the same rude bell attendant, we decided to inquire about the behavior and he said, I've never heard of anything like that and because of the continuous rudeness my husband tipped a dollar and few mind later we noticed he put the tip back under the door. I guess it wasn't enough.
Comments: The room smelled a little...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-09-09
Review By: Li
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-09-07
Review By: Armiacw
What's Good: The hotel was clean and close to a lot of restaurants and other attractions. We could get to everything within walking distance.
What's Bad: The hotel was close to water, but the nearby beach off of Shoreline was very dirty. Other than that it was a nice location.
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-09-05
Review By: Elizabeth
What's Good: Bed was comfortable The pool was great
What's Bad:
Comments: great
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-05
Review By: Tiffany
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-05
Review By: Mei
What's Good: Nice bed, but need to pay for WIFI is really a down side.
What's Bad: WIFI 11.95 for 24Hr is really too pricey....
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-09-04
Review By: Ester
What's Good: posizione comoda, terraza con pool
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-08-30
Review By: Mohammed
What's Good:
What's Bad:
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-08-28
Review By: Darryl
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-08-27
Review By: David
What's Good:
What's Bad: I get free Wi-Fi at Motel 6 for $89.00 a night. For $256.00 a night Westin should have free Wi-Fi for guests. Parking should have been more reasonable also.
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-08-25
Review By: Gloria
What's Good:
What's Bad:
Comments: no problem
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-08-21
Review By: Bethany
What's Good:
What's Bad: Staff was not welcoming and did not seem to want to be bothered with questions. We added breakfast through booking.com and it turned out that the hotel didn't honor it the way it was presented on website.
Comments: Of the five hotels we...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: family with young children
Date of Review: 2017-08-19
Review By: Jordan
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-14
Review By: Rafael
What's Good: Muy silenciosa la recámara!
What's Bad: El precio del estacionamiento muy alto!
Comments: Cómodo y útil para estancias...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-08-14
Review By: Junta
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-08-14
Review By: Scott
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-08-11
Review By: Charles
What's Good: Bathroom in need of update. Furniture tired.
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-08-07
Review By: Ros
What's Good: The staff were amazing, always friendly and helpful. The room was lovely and clean and the beds were very comfortable
What's Bad: The picture shown on the booking.com website shows the Aquarium and not the hotel!!!! The hotel is lovely and should have its picture to view on the browser page
Comments: Great central hotel
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-08-05
Review By: Mohammed
What's Good:
What's Bad: Vary noyze
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-08-05
Review By: Colleen
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-08-02
Review By: Bradley
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-07-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2017-07-26
Review By: Lisa
What's Good:
What's Bad: The room was dirty, the bathroom was not clean, the shower curtain had mold, the pillows were lumpy, linens were not present, furniture was tired.
Comments: We will stay elsewhere.
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-07-24
Review By: Vicente
What's Good:
What's Bad: Having to pay for parking and wi-fi....
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-22
Review By: Elba
What's Good:
What's Bad: customer service at check in, the lady could have been nicer. The air conditioning wasn't working, but the maintenance gentlemen were very nice and fixed it in 10 minutes. The carpet in the entry way of the room was torn.
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2017-07-21
Review By: Alex
What's Good: Great location. Very comfortable.
What's Bad:
Comments: Lovely location and hotel
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-21
Review By: Vivien
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-21
Review By: Dr
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-07-21
Review By: Anonymous
What's Good: The staff was very friendly. The hotel was clean.
What's Bad: Parking cost 25$/day.
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-07-20
Review By: José
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-07-20
Review By: Romli
What's Good:
What's Bad: Free internet was only at lobby but not in the room. Internet was also very slow. There was no mini fridge but just a cooler box
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: review category group of friends
Date of Review: 2017-07-18
Review By: Andrea
What's Good:
What's Bad: The pool is very small
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-18
Review By: Anonymous
What's Good: Alle seitsemänvuotiaalle aamiaisen hinta olisi ollut 14 dollaria, muuten yli kaksikymppiä. Tämäntasoisessa hotellissa olettaisi, että aamiainen kuuluisi hintaan. Onneksi lähikortteleissa on kahviloita ja pikaruokapaikkoja.
What's Bad: Uima-allas on pieni ja vaikeasti löydettävissä. Huoneemme vastapäätä hissejä, joten ääniä kuului kaiken yötä.
Comments: Ei hinnan väärti.
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-07-18
Review By: Emiliana
What's Good: They put us near the haha room and a room with some dogs didn't realise they allow pets etc in that hotel and I am super allergic to dogs n cats.
What's Bad: Nothing at all thecrooms are too dark lightingbare very poor for seniors like us we need a brighter rooms notvrecommending to anyone
Comments: Never going back in that...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: family with young children
Date of Review: 2017-07-17
Review By: Caroline
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-07-14
Review By: Kay
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-07-13
Review By: Katsushi
What's Good: Bed が、凄く良かった。
What's Bad: Wi-Fi
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-13
Review By: Kellie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-12
Review By: Anonymous
What's Good:
What's Bad: Picketers out front were noisy due to Non union workers
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-07-12
Review By: Jose
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-10
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-06
Review By: Lynn
What's Good: Room service breakfast was perfect. Bed was comfy. Pet friendly! I don't mind spending about more for parking or breakfast since dog stayed free.
What's Bad: Room linens weren't super white...some stains? Room smelled like a smoker occupied it previously. Our clothes smelled terrible when we came home. And bathroom/shower faucets could be updated.
Comments: Not bad! Pet stays free!
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-05
Review By: Sandra
What's Good: Nada
What's Bad: La habitación vieja, con olor a humedad y lúgubre, el colchón muy malo, además cobran todo; el estacionamiento, el internet. Demasiado caro por una habitación tan pésima.
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2017-07-05
Review By: Anonymous
What's Good: Comfortable bed
What's Bad: My room didn't have body lotion. The shower tiles weren't clean. There was mold in the shower grout.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-07-04
Review By: Pierre
What's Good: Wat mij niet beviel was het feit dat we alles moesten bij betalen omdat we via booking geboekt hadden. Is in Amerika vaak!
What's Bad: Zie boven
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-06-25
Review By: Tarcisio
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-06-24
Review By: Stevie
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-06-23
Review By: Michelle
What's Good:
What's Bad: The parking was very crapped.
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-06-22
Review By: Josh
What's Good: The cleaninless and the comfort in the room. Nice employees
What's Bad: I didn't like having to pay for Internet and parking. The fridge also wasnt working.
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-06-21
Review By: Mathias
What's Good: nichts
What's Bad: extrem unfreundliche Dame am Empfang, die 15 min damit beschäftigt war irgendwelche Daten von mir abzugleichen. Zimmer mäßig und laut neben dem Aufzug. Parkplatz für Motorrad 25,-$. Liegt genau gegenüber einer Kongress Halle und ist auch nur dafür zu gebrauchen. Long Beach insgesamt auch nur zum schnellen durchreisen wert. Insgesamt eine viel zu teure Location...
Comments: schrecklich
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: solo traveller
Date of Review: 2017-06-20
Review By: Anthony
What's Good:
What's Bad: we did not received the reasonable accommodation that was requested through booking.com. We requested a King size bed and received two twin beds. The Westin staff did not immediately accommodate us. Our sleep on Friday night was horrible. The following day the staff moved us to another room with a King size bed, and it had ants in the bed. Next the staff moved us to another room and it had open coffee creamer that appeared to be sitting in the containers for a long time. I know that the standards for the Westin Hotel have a long history of excellent accommodations, however the hotel was unsatisfactory and should be closed and inspected for cleanliness and checked for pest.
Comments: Poor
Customer Rating: 3.3
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2017-06-19
Review By: Angel
What's Good: We didn't have any breakfast cause I don't think they offer any and if they do nobody told us.
What's Bad: The hotel cleanliness was excellent.
Comments: The beds are really comfortable...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-06-19
Review By: Richard
What's Good:
What's Bad: No free wifi
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-06-17
Review By: Ricardo
What's Good: Everything was great!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-06-14
Review By: Anonymous
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-06-14
Review By: Richard
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-13
Review By: Marie
What's Good: I like everything,from checking to cleanliness. just those remarks below.
What's Bad: It was to noisy in the Hallway all night...and the pillow was to hard...
Comments: We enjoyed our stay
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-06-09
Review By: Carla
What's Good: La ubicación es muy buena.
What's Bad: Las computadoras del Lobby no funcionaron para hacer check in al aeropuerto.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-06-06
Review By: Heidi
What's Good: The staff was the VERY BEST!!!!
What's Bad:
Comments: Westin in Long Beach is...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-06-05
Review By: Kalifa
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-06-05
Review By: Quincy
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-06-04
Review By: Christopher
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-23
Review By: Anonymous
What's Good:
What's Bad: The style is vey outdated. No USB ports for charging. AC was not cold at all. Fridge was lukewarm.
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2017-05-22
Review By: Charlotte
What's Good: tres bien placé ! accueil très correct ! chambre très grande ! A proximité de tout !
What's Bad: le parking payant
Comments: bien placé
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-05-20
Review By: Debra
What's Good: Bed very comfortable.
What's Bad: We booked a room with a King Size bed on line w booking.com. Did not come up on my confirmation so wrote it in comments. Was also supposed to have mini bar and sitting area. We get there and there are no King beds. Said we booked double bed room. No Mini bar. Empty fridge. Sitting area one chair. Feel like was a bait and switch with booking.com. They should let You know if what you checked is not available.
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-05-19
Review By: Ignacio
What's Good: Todo muy bien
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2017-05-13
Review By: Mark
What's Good: The privacy, the comfortability, the roomy bathroom, the coffee, the excellent food, the lovely staff.
What's Bad: Free wifi would have been nice Didn't like the payments that came on to our credit card when we had already paid for the room. Thought this was an unusual thing for a hotel to do and have never seen this before. Makes no sense to us.
Comments: Go the Westin!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-06
Review By: Anonymous
What's Good: Bed was very comfortable
What's Bad: Location of elevator
Comments: Long Beach
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-05-06
Review By: Bingxue
What's Good: Location, workout room and outdoor swimming pool were great.
What's Bad: Parking fee is $25/night, a little bit expensive. And there is no free wifi in the room, only available at the lobby.
Comments: Good location
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-05-02
Review By: Carlos
What's Good:
What's Bad:
Comments: Weekend getaway
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-05-01
Review By: Natasha
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-04-30
Review By: Longbeach
What's Good: Centro Fitness - Piscina
What's Bad: Colazione, Ristorante
Comments: Posizione Ottima per Centro Congressi....
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-04-29
Review By: Francelina
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-04-25
Review By: Cordell
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-23
Review By: Dan
What's Good:
What's Bad: We had wanting a King bed but they only had doubles
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-20
Review By: Caitlin
What's Good: The room was very nice and the room service is amazing! And the location is great! The only thing that was confusing was the parking. We had to pay for parking, $25 a night and $15 for the day, but I didn't know we had to pay for parking, they didn't explain it to us when we checked in, so it was a little confusing and I was surprised that we had to pay for parking even though we were guests of the hotel. But overall it was a great experience!
What's Bad: The parking was confusing. You have to pay $25 a night, even if you are a guest. They didn't tell us that when we checked in, so it was a little confusing.
Comments: Great!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-19
Review By: Anonymous
What's Good: The bed was so comfortable that it made it difficult to get up in the morning.
What's Bad: My room did not have a TV remote. I had to call twice to have someone deliver a TV remote. When it was delivered it worked only for a few minutes. I left it at the front desk on my way to a meeting and when I came back it was fixed.
Comments: no title
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-04-17
Review By: Ahmed
What's Good: Staff so friendly
What's Bad: Money value is way too high to what provieded, lettraly you have to pay for everything, parking, WIFI, even the water, and the hotel is soo ordinary, i was way below my expectation.
Comments: Doesnt worth what I paid
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-04-10
Review By: Anonymous
What's Good: Bed and pillows
What's Bad: I really wish that the hotel would have disclosed that this was Grand Prix racing weekend (the race is for days/into the night/directly across the street). I understand that most people may have known this, I did not and was in town for other reasons. The noise was exhausting and stressful. The staff (especially the valet staff) is courteous and helpful.
Comments: Noise disclosures, please.
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-04-10
Review By: Maria
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-06
Review By: Ken
What's Good: Location.
What's Bad: They charge for wifi. One of few major hotel changes in world doing so
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-05
Review By: Thomas
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: family with young children
Date of Review: 2017-04-05
Review By: Diana
What's Good: lOVE THE BED AND PETS WERE NO CHARGE. It is annoying to pay for pets when they are hypo allergenic and trained.
What's Bad:
Comments: Will stay here again and...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-04-01
Review By: Elsa
What's Good: Staff was attentive and friendly and the hotel was spotless
What's Bad: Paying for parking and wifi
Comments: Great stay
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-03-29
Review By: Ryan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-03-27
Review By: Lucy
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-03-17
Review By: Michael
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-03-17
Review By: Vladimir
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-03-10
Review By: Gabi
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2017-03-03
Review By: Marie
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-02-27
Review By: Rene
What's Good: Staff was very friendly and very helpful
What's Bad: Parking was a bit pricey
Comments: Great location, no need for...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-02-22
Review By: Priscilla
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-02-20
Review By: Bridgette
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-02-20
Review By: Shiela
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-01-30
Review By: Olga
What's Good:
What's Bad: Tv selection. Limited
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-01-25
Review By: Dejon
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-01-24
Review By: Teresa
What's Good: The breakfast buffet, bar, restaurant and gym were fantastic! I highly recommend this hotel.
What's Bad:
Comments: Great hotel & location!!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-01-23
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-01-22
Review By: Aurora
What's Good: ubicacion
What's Bad: costo del servicio del internet que en teoría debería proporcionarse inmerso en lo que pagas
Comments: costo del internet
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-01-10
Review By: Ken
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-01-08
Review By: David
What's Good: Location
What's Bad: Reception , mold smell in room, charging for auto parking
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-01-04
Review By: Wayne
What's Good:
What's Bad: New Year's Eve the bar closed at 11:30! Really
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-01-03
Review By: Steven
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-03
Review By: Peter
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-01-02
Review By: Markus
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-01
Review By: Danielle
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-12-30
Review By: Cheoleun
What's Good: 좋은 전망과 훌륭한 시설이 좋습니다.
What's Bad: 게스트에게 주차요금을 받는건 좀 아쉬웠습니다.
Comments: 롱비치의 아름다운 석양과 웨스틴 호텔
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-12-30
Review By: Shannon
What's Good: Great location. Friendly staff. The manager changed our room so our daughter can get a perfect view of all the lights across the street.
What's Bad: The restaurant in the hotel wasn't good. But the staff gave over the top service!
Comments: Great stay!
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-12-28
Review By: Onur
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-12-28
Review By: Alejandro
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-12-28
Review By: Arnold
What's Good:
What's Bad:
Comments: It was great , the...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-12-28
Review By: Cathy
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-12-26
Review By: Greg
What's Good: The customer service helped fix all the problems that booking.com had made. Very friendly and accommodating of errors booking had made in the reservation. Positive and friendly staff.
What's Bad: Booking.com could have properly made the reservation so my partner wouldn't have had to wait an hour before my arrival. As she showed up they could not find my booking or pin number. As booking entered it improperly.
Comments: amazing hotel. booking.com hasn't even...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-22
Review By: Jörg
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-12-15
Review By: Naomi
What's Good: Yes, everything is was beautiful. I was also in Seattle with my daugther too in your hotel, and love every thing with it. Thanks
What's Bad:
Comments: Great hotel great place great...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-12-02
Review By: John
What's Good:
What's Bad: It rained. Staff could not be bothered to find us an umbrella. There was only the single casual diner there and nothing else less than three blocks away. Staff were not overly helpful At using their local knowledge to accommodate this. Decor was tired
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2016-11-29
Review By: Marcia
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-11-29
Review By: Anonymous
What's Good: The mojito is a must have
What's Bad: Nothing
Comments: Diamond Hotel
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-29
Review By: Michael
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-11-26
Review By: Ralph
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-11-25
Review By: Steve
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-11-23
Review By: Brent
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-11-21
Review By: Anonymous
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-11-20
Review By: Brenda
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-11-17
Review By: Patrick
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-11-17
Review By: Craig
What's Good: For a major city it was good. I know soace is limitednfor parking etc.
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-11-15
Review By: Brigitte
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-11-15
Review By: Victoria
What's Good: Comfortable, well stocked, nice room. Close to everything downtown and within walking distance.
What's Bad: $12 per day for wifi for hotel guests is exhorbitant, not to mention parking. The hotel rate was fair, but the "extras" were a ripoff.
Comments: Nice but Expensive
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-11-13
Review By: Walter
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-13
Review By: Jörg
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-11-13
Review By: Euclida
What's Good: Pet friendly
What's Bad:
Comments: Excellent place , good location
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-03
Review By: Martha
What's Good:
What's Bad: To start, my reservation was wrong. The room smelled really bad. It needs and upgrade for the bathroom. But the worst off all, the bed. We when to relax and got out in pain.
Comments: Never again.
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2016-10-31
Review By: Lynzee
What's Good: Bed was comfy and the view was great!
What's Bad: Booked a delux king size bed room but was given delux 2 full size beds room so was dissapointed with that.
Comments: Cozy in the Westin
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-31
Review By: Anonymous
What's Good: Parking easy. Good location.
What's Bad: There was no free WiFi
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-10-27
Review By: Bob
What's Good: Room was not always cleaned consistently.
What's Bad: Vacuum, dusting, condiments inconsistently not left in room.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-10-26
Review By: Hayley
What's Good: It was very clean.
What's Bad: It feels like a luxurious hotel. But the prices match Dubai 7 star rather than LA 4 star. Wifi costs over $19 per day. That's crazy. I had my sons 3 tiny cuddly toys laundered because he'd got them dirty and we had no balcony for me to dry them. They charged $36.
Comments: 4 star but 7 star...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2016-10-26
Review By: Michael
What's Good: Wunderschönes Hotel in bester Lage in Long Beach. Nach Unklarheit über die nicht Verfügbarkeit des reservierten Kingsize bed, bekamen wir ein Upgrade auf eine Suite vom Manager
What's Bad: Top Personal bis auf die Dame am Check-in die zuerst nichts vom Kingsize bed wissen wollte und uns dann auch angelogen hat, dass es KEINE öffentlichen Parkplätze gäbe.Also es gibt sie in der Umgebung und die 24 US-DOLLAR sind nicht nötig für die Hotelgarage wer dies nicht möchte.
Comments: Top Hotel
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-26
Review By: Lysandra
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-25
Review By: Katherine
What's Good: The only thing this place had going for it was the location.
What's Bad: The room was not spacious at all. Night staff was rude. Housekeeping kept barging in... Or attempting to enter when the lock was on even though we had the do not disturb on. We paid $48 to park but every time we wanted to exit the structure my husband had to get out of the vehicle, walk up the ramp for the valet attendant because there was an 'issue' with the arm. I paid way too much money to stay here! NEVER AGAIN!!
Comments: Worst experience ever!
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2016-10-24
Review By: Julie
What's Good: Really nice hotel . Close to town. Had a really good nights sleep. Very clean
What's Bad: They could haver included breakfast in the price.
Comments: Really good stay.
Customer Rating: 8.5
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-10-24
Review By: Eric
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-10-24
Review By: Teavellers
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2016-10-24
Review By: Anonymous
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2016-10-24
Review By: Kyung
What's Good: Easy location
What's Bad: Parking fee WiFi fee must be charged and expensive.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2016-10-22
Review By: Roadtriploaver
What's Good: Great location for strolling around before our cruise departure. Clean, comfortable and in good shape. Wifi worked well.
What's Bad:
Comments: Great location and good value...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-10-20
Review By: Anonymous
What's Good: It was really clean. Probably the best in California where we stayed. Very large open space and wifi was very good. Close to areas we needed to go to. We ordered room service. Price was good. Watch out, that pizza is huge.
What's Bad: Nothing could be better.
Comments: Great place to stay. Would...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-18
Review By: Anonymous
What's Good: The room and the facilities.
What's Bad: WI-FI cost 14.95$!!!
Comments: good for rich people
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-10-15
Review By: Eduardo
What's Good: Casi todo 10.
What's Bad: Faltaria incluir desayuno.
Comments: Excelentes vacaciones, excelente hotel
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-10-14
Review By: Sheri
What's Good: I had such a wonderful time at The Westin, I am already looking forward to my next stay! Everything was thoughtfully accounted for from the moment you arrive, parking and checki-in was absolutely welcoming and stress free. You can even bring your pet with you if you chose too! The Westin has an elegent yet comfortable ambiance with silent confidence that any extra accommodation you might wish for can be graciasly provided to you by the friendly and professional hotel management/team members.The rooms are spacious, upgraded and you have a choice of city lights or harbor view with a luxurious bed that begs you to come home early, but The Westin is so convientanly located to everything the city has to offer, you want to stay out all night!
What's Bad: What didn't I like? , I do not have an answer for that question because I was happy with the entire visit and do not have a dislike to mention!
Comments: The Westin Long Beach, defining...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-11
Review By: Valerie
What's Good: Quiet comfortable beautiful Great location for marathon
What's Bad: Grab n go breakfast.. too many sugar items. Need more protein
Comments: Amazing weekend
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-10-10
Review By: Evan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-10
Review By: Ying-ting
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2016-10-07
Review By: Darryl
What's Good: Very little
What's Bad: The pillows are only half size The miny bar bar did not exist the fridge didn't exist The hotel is old and date and Everdently the only thing delux. Is the high of the room I would not recommend this venue to anyone
Comments: Places not to stay
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: mature couple
Date of Review: 2016-10-06
Review By: Cindy
What's Good: Comfy Bed
What's Bad: Overcharge for Parking and wi fi
Comments: Can find better hotel for...
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2016-10-05
Review By: Scott
What's Good: Best bed to sleep on at any hotel
What's Bad: Self parking was too expensive. Didn't get a room facing Ocean Blvd, like I had asked.
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-10-04
Review By: Mohammadreza
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2016-10-04
Review By: Sylvie
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-10-04
Review By: Dominique
What's Good:
What's Bad: just too old
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-10-02
Review By: Johanna
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-10-01
Review By: Judith
What's Good:
What's Bad: Toilet paper could have been softer.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-09-30
Review By: Peter
What's Good: The rooms were a lovely size
What's Bad: The Pool area could have been larger and better.
Comments: Satisfied customer
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-09-29
Review By: Guadalupe
What's Good: The room was comfottable and clean and the location of the hotel was just great for my conference
What's Bad:
Comments: I had a great time,...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-09-28
Review By: Sigel
What's Good: Location. Cheaper than Renaissance. Buffet is free. We were trying tofind an alternative to the Renaissance but I don't think this is it.I'll keep looking.
What's Bad: Somewhat dingy hotel with rough edges. I remember hearing Westin when Iwas a kid and that was the hotel you wanted to stay in. Westinapparently doesn't mean what it used to. This was our choice insteadof the Renaissance because of price and staff, but the staff here wasalso not great & the hotel needs remodeling. Buffet is difficult tofind good choices.
Comments: I'm still in the market...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2016-09-27
Review By: Lula
What's Good: Bed was so comfortable
What's Bad: All Towels was dirty ! Surprised Smelly and had hair and black spots! Breakfast buffet is so poor ! And doesn't have a spa ! So disappointed by westin
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2016-09-27
Review By: Colleen
What's Good: NICE bed and covers! Nice staff.
What's Bad: WiFi was NOT free! Parking is overpriced. No shower caps in the bathroom.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2016-09-26
Review By: Jonell
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-09-25
Review By: Seth
What's Good: The service was awesome
What's Bad: I had to pay for wifi
Comments: Weekend get away awesome!!!!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-09-23
Review By: 羿
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-09-20
Review By: Ammar
What's Good: Location, style
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-09-19
Review By: Donald
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-09-18
Review By: Ben
What's Good: Was clean & up to the usual standard of Hotels I stay at.
What's Bad: Woken up 6am to loud speaker by staff protesting about unionizing. So unresolved staffing issues failure by management lead to me not getting a rare extra hour of sleep. Staff at checkin were not very communicative.
Comments: Management & staff issues for...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-09-16
Review By: Shaz55
What's Good: Near waterfront area with plenty of places to eat.
What's Bad: Feel that WiFi should be available in all areas for guests not just the lobby especially for the price charged per night.
Comments: Pleasant staff in a hotel...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-09-16
Review By: Leon
What's Good: We were celebrating our 25th wedding anniversary and mentioned it briefly to the front desk clerk. He was kind enough to surprise us with champagne and snacks. Very classy.
What's Bad:
Comments: great customer service
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-15
Review By: Anonymous
What's Good: great bed and view
What's Bad: front desk gave me the wrong key, i had to come all the way back carrying my luggage, they offered no compensation or even help with my luggage.
Comments: could have been better service.
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: solo traveller
Date of Review: 2016-09-15
Review By: Francesco
What's Good:
What's Bad: internet a pagmento
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2016-09-11
Review By: Lucian
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-09-10
Review By: Wayne
What's Good: Great location, property was fabulous. Staff was friendly and gave the followup phone call after we checked into the room. Nice touch.
What's Bad: Not anything I can think of.
Comments: Great place to saty.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-08
Review By: James
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-08
Review By: Lyticia
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: mature couple
Date of Review: 2016-09-07
Review By: Noor
What's Good: There's nothing to say
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2016-09-06
Review By: Miguel
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-09-06
Review By: Andrea
What's Good: The experience was Awesome! I took an unexpected trip not planned for a funeral. As I arrived from Louisiana,to California, I was so overwhelmed. The location was close to services, the rate was affordable, it was convient for other needs close in the area. The Staff was exceptionally not only professional, but everything in making my stay confortable and convient.friendly, helpful, etc.
What's Bad: There wasnt any dislikes...
Comments: ]
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-09-04
Review By: Dario
What's Good: Ubicación
What's Bad: No tiene buena Internet y es paga el los cuartos. Gratis lobi pero depende donde te ubiques tenes señal parecíamos buscando pokemon.
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-09-04
Review By: Crystal
What's Good: The location and atmosphere was great...close to a lot of the action. Although, there were other nice hotels nearby for a fraction of the price...Courtyard, Travelodge, some boutique hotels, etc...
What's Bad: The hotel room was very, very average. Nothing special at all...just the Westin name. Also, the male bartender acted as if he was doing us a favor by fixing our drinks...please!
Comments: Mixed emotions...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-09-02
Review By: Shiloh
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-08-31
Review By: Fabrizio
What's Good: La posizione e la tranquillità
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with older children
Date of Review: 2016-08-31
Review By: Ronald
What's Good: very quiet lobby and the surrounding location of the hotel is nice.
What's Bad: The table arrangements in the dinning room seems too crowded. Quite a few guests bumped into our chairs when they got food from the buffet table during breakfast.
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-08-30
Review By: Marion
What's Good:
What's Bad: Demonstrationen morgens um 7 Uhr vordem Hotel (2 mal wöchentlich)
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-08-30
Review By: Carroll
What's Good:
What's Bad: Paying for WiFi? Give me a break! I was shocked.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-08-29
Review By: Cardenas
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-08-29
Review By: Jessica
What's Good: Nice looking hotel, we only stayed one night. We thought we were making good time driving into the state of California so I booked a nice hotel for the one night we were there. Got there extremely late, couldn't enjoy the surroundings or the views. If you're going to be there more than one night, sure if not, make sure you arrive early or you'll feel like you wasted $300
What's Bad: Valet parking was outrageous and so was breakfast.
Comments: Meh
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2016-08-26
Review By: Anonymous
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-08-26
Review By: Cassandra
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-08-25
Review By: Şinay
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2016-08-25
Review By: Lee
What's Good: i had room service for breakfast and food was excellent. the restuarant food was also good. valet parking was very fast i called when leaving room and car was waiting.i also left my computer in room and they retreived it and shipped to me at my cost,but very thankful
What's Bad:
Comments: left laptop and it was...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-24
Review By: Solo
What's Good:
What's Bad: The shower tub did not drain properly. And there was a musty oder that would go away after a bit in the mornings
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-08-23
Review By: Vanessa
What's Good: The staff was extremely friendly. They knew I was traveling alone and wanted me to feel welcome.
What's Bad: The food was horrible from the room service. I would have paid a little more money for better food. The tub did not work and it was too late to say anything because I was fully unpacked.
Comments: Great room if your just...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-08-23
Review By: Ronald
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-23
Review By: Jason
What's Good: Nice and upscale
What's Bad: The rooms do not have fridges. Only a cooler. Have to request a fridge,did not like that one bit.
Comments: 50/50
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-08-22
Review By: Mary
What's Good: The bed was comfortable. The sheets were high quality. Room service was good the one time we used it.
What's Bad: Overpriced, overall. I don't see us using your hotel again-- unless someone else pays!! And paying $24 for parking is ridiculous especially when the rooms are $200+ per night!!!
Comments: EH
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-08-22
Review By: James
What's Good: Great staff-very friendly
What's Bad:
Comments: Great staff, excellent service and...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-08-21
Review By: Matthias
What's Good: Super Zimmer, groß
What's Bad: kostenfreies WLAN im Zimmer
Comments: Angenehmer Aufenthalt
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-08-21
Review By: Mimi
What's Good: The staff went out of their way to be helpful!
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2016-08-16
Review By: Sharon
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-14
Review By: Linda
What's Good: The bed was incredible- the bedding/ pillows were top of the line. The modern shower head was unique- loved the thick white towels!
What's Bad: The protesters that started loud chanting outside the hotel @ 7AM.It would of helped if we had been alerted of the protest, so as to know what to expect. But, not bad enough to not return next time.
Comments: Wonderful Westin!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-13
Review By: Laurence
What's Good: Accueil sympathique Proximité aquarium Facile d'accès
What's Bad: Wifi payant
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-08-12
Review By: Jean-louis
What's Good: Emplacement près des attractions
What's Bad: Personnel souvent au téléphone
Comments: Sympathique et bien placé
Customer Rating: 7.9
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-08-09
Review By: Mary
What's Good: Liked the king size bed. Room was spacious.
What's Bad: Incredibly pricey & no complimentary breakfast included?? Also, we were in town because father n law died and to extend our stay your in-house staff wanted to charge us double, yes double, what we paid the first full week. Guess you don't care about current guests. You'd rather screw us & take your chances with those who may/may not show up.
Comments: Eh Westin is so-so
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2016-08-07
Review By: Aleshia
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2016-08-07
Review By: Peter
What's Good: Location
What's Bad: Very over priced room with no free internet in room compared to other hotels I stay at.
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: review category group of friends
Date of Review: 2016-08-05
Review By: Donna
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-05
Review By: Duncan
What's Good: Nice hotel with a contemporary look and feel.
What's Bad: $15's per day for WiFi or you only get 1 hour free in the lobby. Bit of a rip off in this day and age.
Comments: Experience wifi
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-08-04
Review By: Ibrahim
What's Good: The staff are pleasant and helpful from the valley to porter to the reception. Location is good few blocks from the ocean.
What's Bad: The breakfast selection is very basic and overpriced, $22 and $16 for adults and children respectively for basic continental breakfast.
Comments: Short visit with family
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-08-04
Review By: Thomas
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-08-04
Review By: Norberto
What's Good: La ubicacion
What's Bad: Que un hotel de esta caracteristica no tuviera internet libre en las habitaciones, ya que el precio justifica tenerlo y que la internet libre en planta baja fuera de buena calidad
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-03
Review By: Frank
What's Good: Elegance Safety Location Professional staff My wife loved it Thank you
What's Bad: Underground parking was stressful
Comments: A seaside romantic weekend
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-02
Review By: Jacqueline
What's Good: Even though they did not have the type of room I reserved, they were very accommodating.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-08-02
Review By: Sharon
What's Good:
What's Bad:
Comments: The Iron leak water. Need...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-02
Review By: Al
What's Good: Sehr hilfsbereites Rezeptionspersonal. Gute Lage zum Strand, zu den touristischen Spots von Long Beach, Restaurants, etc. und Nahe an "Strassenbahnstation". Gute ausgestatteter Fitnessraum. Unser Zimmer mit tollem Blick.
What's Bad: Missverstaendnisse in Bezug auf Zimmerreinigung, Ggf. Auch unser Fehlverstaendnis einea Oekoprohramms des Hauses. Fruehstueck sehr teuer. Keine Mikrowelle oder Kochmoeglichkeit (da waren wir vin Vegas wohl verwoehnt).
Comments: Ideal um am suedlichen Rand...
Customer Rating: 8
Review Description: Very Good
Type of Traveler: family with older children
Date of Review: 2016-08-02
Review By: Jong
What's Good:
What's Bad: I could not have free wifi at my room, it made me upset.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-07-31
Review By: Julie
What's Good: Great location, helpful staff, gorgeous room!!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-30
Review By: Susana
What's Good: The staff is extremely nice and the location is location is great. I look forward to staying their in the future
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-30
Review By: Beatrice
What's Good: The customer service was amazing... staff was very attentive to all my needs.
What's Bad: I was not happy with having to wait an hour for hot water. I understand situations happen but it made me have to push my plans back.
Comments: Great area for leisure
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2016-07-28
Review By: Kathy
What's Good: We were given free WIFI because we didn't realise that it was an SPG hotel. Had we known we would have booked through their website.
What's Bad: It's an hour to LAX & it also appeared to be a dodgy area. We were surprised that a Westin hotel was in this area.
Comments: Not likely to return... Because...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: mature couple
Date of Review: 2016-07-28
Review By: Bo
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2016-07-27
Review By: Courtney
What's Good: Beds were great
What's Bad: Parking fees. Had I just parked and paid through the garage like my husband did when he visited I would have saved 60.00. Not happy about that.
Comments: A little too pricy
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with older children
Date of Review: 2016-07-23
Review By: Gaile
What's Good: Location was good.
What's Bad: The AC was broken in our room but the staff fixed it.
Comments: It was decent; too expensive.
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2016-07-21
Review By: Debra
What's Good: Facility was nice.
What's Bad: Our floor was EXTREMELY noisy. Had to call hotel security to stop screaming children running in the hallway BOTH nights of our stay, 2 times Sat. and THREE times Sun. We did not get very much sleep.
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-07-19
Review By: Gary
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-19
Review By: Susan
What's Good: Nice staff.
What's Bad: $47.00 for a breakfast buffet that should be included with the stay.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: mature couple
Date of Review: 2016-07-18
Review By: Daniel
What's Good: The room was relaxing and the atmosphere was great despite it being a full house.
What's Bad: The booking advertised free wifi but it was not so.
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-07-12
Review By: Adonica
What's Good: The bed was amazing! And also the rain showerhead in our room.
What's Bad: No free wifi, unfriendly at the service desk, remote didn't work.
Comments: Somewhat ok.
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-07-12
Review By: Kelly
What's Good: Wonderful views, very friendly staff
What's Bad: Would prefer outdoor seating for breakfast or lunch.
Comments: Wonderful Corgi Beach Day weekend...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-11
Review By: Omar
What's Good: Friendly staff & being able to bring my pet dog
What's Bad: Expensive parking
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-07-10
Review By: Karen
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-10
Review By: Alex
What's Good: Great hotel, excellent staff and close to restaurants.
What's Bad:
Comments: Great hotel and good location
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-07-09
Review By: Amanda
What's Good: The front desk had an amazing worker there and he was super sweet.
What's Bad: You had to pay for the Internet and over all it wasn't that great of s service.
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-07-08
Review By: Tanya
What's Good: soft beds , location
What's Bad: it could stand to be cleaner. Looks sperm on the chair and dresser, Bathroom walls by the door was dirty. didn't like low flow toliets
Comments: Soft beds , quick room...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with older children
Date of Review: 2016-07-08
Review By: Al
What's Good: Staff was very helpful.
What's Bad: Oliday weekend with pool closed and the pool closed at 11pm. Hotel charges for internet, parking and hotel keys (refunded after)..
Comments: Great place, charge for everything...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-07-07
Review By: Kristen
What's Good: I loved the two head shower and fell in love with our view! The front desk is very friendly and helpful!
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-07-07
Review By: Harold
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-07-06
Review By: Lindsay
What's Good:
What's Bad: the extra charge for parking , I think if we're already booking a room that $230 a night parking should be free.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-07-05
Review By: Utsav
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2016-07-05
Review By: Debbie
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with older children
Date of Review: 2016-07-03
Review By: Shaune
What's Good: Location was wonderful; walking distance to the beach.
What's Bad: Stairs are only for emergencies.
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-07-01
Review By: Rita
What's Good: Perfect location great staff
What's Bad:
Comments: Perfect location
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-07-01
Review By: Daniel
What's Good:
What's Bad: PAYING FOR INTERNET
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-01
Review By: Oleg
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-07-01
Review By: Julio
What's Good: Breakfast buffet.
What's Bad: Parking.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-06-30
Review By: Peter
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-06-29
Review By: Gail
What's Good: Best beds and low priced room service menu
What's Bad: Nothing
Comments: Great
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2016-06-27
Review By: Janessa
What's Good:
What's Bad: i can hear the neighbors using their bathroom!
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2016-06-25
Review By: Kg
What's Good: Location
What's Bad: I booked with the impression that I will be given complimentary breakfast for 2 but that didn't happen. The hotel also took the payment for the whole 5 day stay weeks before I arrived at the hotel. When I checked out 2 days early,they didn't give refund of the 2 unused days stay because Westin Longbeach has a policy of prepayment of all bookings even if booking.com says otherwise that we can cancel anytime and no prepayment. (See website)Worst of all, Booking.com 24/7 email and 1-800 nos are not functioning. Tried calling many times and ended up sending unanswered emails. When I got a call a week later, I told them that Booking.com should talk to the hotel and not me me talking to the hotel staff about my concerns. It was a nightmare.
Comments: Never again
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: mature couple
Date of Review: 2016-06-24
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-06-24
Review By: Dharti
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-06-21
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-06-21
Review By: John
What's Good: Friendly staff. Nice bed. Not an above average hotel.
What's Bad:
Comments: Very Nice- Not Amazing.
Customer Rating: 7.1
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-06-17
Review By: Ronneka
What's Good: I love that everyone was so friendly. The hotel was in walking distance from everything it was amazing, definitely will stay there again.
What's Bad:
Comments: Wonderful
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-06-17
Review By: Steve
What's Good: Breakfast was good, nice quiet hotel with great staff
What's Bad: No free WiFi Paying for car parking
Comments: Great Hotel
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-06-15
Review By: Richard
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-06-14
Review By: Nicholas
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2016-06-14
Review By: Jesus
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-06-14
Review By: Julie
What's Good: The staff are the making of this hotel. Every single one of them we encountered made us feel special. It's also ideal for a stay before a cruise.
What's Bad:
Comments: Fabulous staff, lovely hotel, perfect...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: mature couple
Date of Review: 2016-06-12
Review By: Andre
What's Good: Check in and check out were a breeze
What's Bad: The room had a musty odor
Comments: Would stay again
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-06-10
Review By: Wendy
What's Good: We got married during our stay there. The night of our wedding they sent complimentary champagne and chocolate covered strawberries! No
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-06-09
Review By: Joe
What's Good:
What's Bad:
Comments: Handicap inaccessible but at least...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-06-08
Review By: Solo
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-06-08
Review By: Jean-marc
What's Good: Good location near the convention center and the marina with shops and restaurants. Staff was very nice and helpful.
What's Bad: WIFI was not complementary, had to pay extra. Bedding could be more comfortable. Hotel quite expensive ! Far from LA and Hollywood for those who want to visit on top of business
Comments: Great place to stay, but...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2016-06-07
Review By: Toni
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-06-07
Review By: Susannah
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-06-07
Review By: Lori
What's Good: Place was nice inside - very nicely designed hotel in a great location.
What's Bad: There were protesters right under my window at 6:30 am screaming with a megaphone that woke me up, and I had to check out early so I could go find a place to sleep. The hotel obviously knew about this beforehand as they had an apology billboard up that morning... but they should have warned guests before the morning so we could prepare for it! Maybe I would have gone to sleep with earplugs instead of ruining my nights sleep/morning.
Comments: Awful experience, paid to to...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-06-06
Review By: Roger
What's Good: The reception manager and receptionist were very helpful and took charge with house keeping problems immediately...Bravo.
What's Bad:
Comments: Will return when possible...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-06-04
Review By: Marcelo
What's Good: Excelente !
What's Bad: Todo perfecto !
Comments: Excelente hotel, muy cerca de...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-06-03
Review By: Elmar
What's Good: Tolle Lage, tolles Hotel
What's Bad: Frühstück war im Preis nicht mit drin
Comments: Tolles Hotel mit prima Lage...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2016-06-03
Review By: Billy
What's Good:
What's Bad: Price
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-06-02
Review By: Kimberly
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with older children
Date of Review: 2016-06-02
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-06-02
Review By: Vanessa
What's Good: The rooms were nice and clean. The beds were comfortable and the view from the room was just incredible. The bathroom was very clean and fancy as well. I loved the rooms.
What's Bad: The front desk person that helped me with checking in completely mest up the amount of my one night stay. He charged my card for three different amounts, none that were even the correct one! I was and am still furious about that. It was over $300 that was charged on my debit card when my total was only suppose to be of $207! It was such a mess and found it very frustrating and un professional.
Comments: Ridiculous
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-06-01
Review By: Kathy
What's Good:
What's Bad: THE ROOM HAD A FOUL ODOR I had to leave a day earlier but was charged for the night.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-05-31
Review By: Rachel
What's Good: Comfortable bed ...great view ..great location
What's Bad: Expense of parking and food in the hotel .. But just south of the building there is a deli and Resturants that are great !
Comments: Long Beach
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-05-31
Review By: Jill
What's Good: Beautiful hotel, great location. It was pricey, but that was expected for a hotel such as the Westin in Long Beach.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-05-31
Review By: Israel
What's Good: Staff was great..
What's Bad: Hotel is dated really dated.. i haven't seen popcorn ceiling in a hotel since the 90s
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2016-05-31
Review By: Julissa
What's Good: Staff was very accommodating. Location was great
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-05-31
Review By: Elisa
What's Good: I love the room and the bed was great !
What's Bad: The AC give us little problem but it was ok after all .
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-05-31
Review By: Christopher
What's Good: Room was large and very clean.
What's Bad:
Comments: A great stay in Long...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-05-31
Review By: Gadshill
What's Good:
What's Bad: size of the bed
Comments: except for the bed size,...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-05-31
Review By: Alexander
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-05-27
Review By: Johnny
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2016-05-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2016-05-26
Review By: Steve
What's Good: Friendly staff, proximity to event, clean rooms, shower with high pressure. Free pastries near the front desk were delicious. Please send me a small box. :)
What's Bad: Water from bathroom sink smelled like sewage/sulfur. I heard neighboring room running shower and then my bathroom tub started filling with dirty water. I didn't have time to tell staff about it. I was too busy. Room 314 on Saturday & Sunday.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: mature couple
Date of Review: 2016-05-25
Review By: Anonymous
What's Good: Staff was friendly and facility was very clean.
What's Bad: Hotel was being protested several days during my stay which included two very loud dueling dynamic megaphones. I was forced to leave the hotel each morning and evening as it was impossible to make calls, have conversation or sleep regardless of your location in the building.
Comments: Going back to Cali...I don't...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-05-24
Review By: Frederick
What's Good: Everyone extremely friendly
What's Bad: Parking! Directions to elevator from parking garage to hotel entrance need to be improved
Comments: Love the staff!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-05-21
Review By: Raquel
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-05-21
Review By: Christopher
What's Good: Beds were comfortable and nice quality of blankets
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-05-20
Review By: Piotr
What's Good:
What's Bad: Lack of free wifi
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2016-05-20
Review By: Traveller
What's Good: the location, the view, the employees
What's Bad: poor drainage, poor bar
Comments: Excellent choice in the neighborhood
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-05-20
Review By: Gary
What's Good: Room size
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-05-17
Review By: Gascomb
What's Good: The beds are nice
What's Bad: Parking
Comments: Very comfortable, nice beds
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-05-17
Review By: Ramor
What's Good: Great location. Clean and tidy and comfy bed!
What's Bad: For the prices imposed, hotels, in general, need to start allowing free internet connections. At least an hour of internet or something in the package during your stay would be agreeable rather than having to pay the exorbitant prices proposed!
Comments: I'd go back to the...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-05-16
Review By: Lisa
What's Good: The staff was very accommodating! When my husband checked in with them about the protester they offered to give us free breakfast for the days we were there!
What's Bad: There were protesters outside the hotel each morning at 7am and we there at least an hour. I know it's not the hotels fault but since our trip was specifically for rest and relaxing this was really annoying as we couldn't go back to sleep!
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: mature couple
Date of Review: 2016-05-15
Review By: Takashi
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-05-15
Review By: Janet
What's Good: Room very comfortable lovely swimming pool and the water was hot
What's Bad: There was Indy racing going all weekend so very very noisey and we could not axcess to the beach
Comments: Great location will stay at...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-05-12
Review By: Greg
What's Good: The pillows were fluffy
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-05-12
Review By: Judy
What's Good:
What's Bad:
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2016-05-12
Review By: Isabel
What's Good: The staff was friendly and attentive.
What's Bad: $24 parking $14 wifi.. it seemed like what should have come free of charge with the reservation did not come included.
Comments: Friendly staff, overall a good...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2016-05-11
Review By: Rich
What's Good: The location, also very clean.
What's Bad: The cost of parking- pretty high
Comments: Go West-in
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-05-11
Review By: Julian
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-05-11
Review By: Krystal
What's Good: People were extra nice. No extra charge for late check out. Breakfast included
What's Bad: N/a
Comments: Nice stay for a newlywed...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-05-10
Review By: Peter
What's Good: My family really enjoy it
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-05-10
Review By: Tania
What's Good: Everything was great, the staff was kind, the rooms were clean, beautiful room, and comfy, and I love the gym it was very nice and I would go back again...so much to see...
What's Bad: Staying longer I wish I could of been there for one more day..
Comments: The best hotel I ever...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-05-10
Review By: Jonathan
What's Good: Great overall experience, very helpful on letting me know were the best restaurants where.
What's Bad: Wish I knew about certain events going on around the area.
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-05-10
Review By: Dwight
What's Good: Staff attentiveness and courtesy. Facility cleanliness and upkeep.
What's Bad: No issues.
Comments: Great location, fair price.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-05-10
Review By: Johnny
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-05-10
Review By: Soo
What's Good: 넓은 침대
What's Bad: 아침식사 ㅠㅠ 주차요금 24불 ㅠㅠ
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2016-05-10
Review By: Li
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2016-05-08
Review By: Ram
What's Good:
What's Bad: paid wifi for guests and cost of parking
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-05-07
Review By: Amy
What's Good:
What's Bad: Not updated. Brought cord to charge my phone but no usb port anywhere. Had to buy an adapter downstairs for 20 dollars. What nice hotel doesn't have USB ports. Buffett breakfast was terrible for 22 dollars
Comments: Ok
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2016-05-07
Review By: Francisco
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-05-07
Review By: Elizabeth
What's Good: Service and food in restaurant very good. Bed and pillows are super comfortable. Appropriate for the most discriminating. Loved the large bathroom and mirror lighting is good for makeup. Elevators are super fast.
What's Bad: Long line for check in.
Comments: Glad we chose The Westin!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-05-04
Review By: Gary
What's Good:
What's Bad: Terrible view of the harbour
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: mature couple
Date of Review: 2016-05-04
Review By: Rick
What's Good: Convenient location to Convention Center
What's Bad: The Union protesters were noisy and disruptive.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-05-03
Review By: While
What's Good: Nice place. No complaints
What's Bad: Pay for Wi-Fi? At over $200.00 for a nights stay it should be included. Parking was to high as well.
Comments: Nice but,,,,
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-05-03
Review By: Alvin
What's Good: Great Location, near shopping, beach, aquarium.
What's Bad:
Comments: Great Long Beach Location
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-05-03
Review By: Ashley
What's Good: I enjoyed that due to it being centrally located, i was able to walk to whatever i needed
What's Bad: The hotel was nice, but nowhere near worth the money it cost to stay there. The wait staff in the restaurant were as slow as turtles in molasses.
Comments: Nice, but overpriced
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2016-05-03
Review By: Anonymous
What's Good: Good location with lots of nearby restaurants and the aquarium across the street.
What's Bad: Parking Garage was a nightmare with no accommodation for handicap above level 3. Was awakened at 7:00am by protestors with a bullhorn Hotel made no effort to reconcile or discount the stay
Comments: Awakened at 7:00am by protestors...
Customer Rating: 5.5
Review Description: Okay
Type of Traveler: solo traveller
Date of Review: 2016-05-03
Review By: Prsm
What's Good: The room was nice although it had a musty smell at first entry. Lobby was nice also.
What's Bad: Union protesters with megaphones at 7am. There has to be something the hotel and neighbors can do to ensure megaphones aren't allowed.
Comments: Overall happy with the experience.
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-04-30
Review By: Milton
What's Good: Lovation and view
What's Bad: I didn't get my deposit back I got charge with things I didn't get sooo upsetting.
Comments: watch for your deposit return
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: mature couple
Date of Review: 2016-04-30
Review By: Peter
What's Good: The staff was very good and helpful.
What's Bad: There was a protest because of a labor issue. The hotel tried there best and even had a complementary happy hour. I know this was out of the hotel's control but the protest was very stressful
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-04-29
Review By: Kerry
What's Good: The reception/barstaff were friendly and welcoming. Very comfortable beds
What's Bad: There was a protest march against the Westin while we stayed there so disgruntled employees were circling with placards and loudspeaker - not a very relaxing start to our holiday! Felt the hotel pictures gave a poor representation of this hotel! Very big/slightly dated public areas. High charge for use of WiFi. Expensive and not value for money
Comments: Poor value for money -...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with older children
Date of Review: 2016-04-29
Review By: Susan
What's Good: Bed very comfy, good sized bathroom. Close to public transport and shopping.
What's Bad: no free wifi in rooms
Comments: Comfortable stay close to all...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-04-29
Review By: Gail
What's Good: Location was good for proximity to convention center. Good coffee in room. Front desk clerk was nice.
What's Bad: Very dated facility, poor service at valet, request of king bed not honored, parking garage was dirty, dark and had poor signage, bar had no table service whatsoever on a Saturday night, garage elevator doors had years of polish on them and very dirty and worn. Not a 4 star hotel and even pushing a 3
Comments: Facility was very dated and...
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: mature couple
Date of Review: 2016-04-29
Review By: Merceditas
What's Good: I love the cozyness and cleanliness
What's Bad: I was charged for parking when I dont own a car
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-04-29
Review By: Patricia
What's Good: Clean rooms and helpful staff. Great views and within walking distance to many Long Beach attractions.
What's Bad: Restaurant hours on the weekend could be extended. Did not locate charging station for my electric vehicle.
Comments: Experience the Westin Long Beach...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-04-29
Review By: Bill
What's Good: the hotel staff were helpful and friendly
What's Bad: need an airport shuttle
Comments: comfortable place to stay
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-04-28
Review By: Dave
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-04-28
Review By: Janet
What's Good: Comfortable bed, helpful staff especially valet parking team.
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-04-27
Review By: Patricia
What's Good: The staff was very courteous and helpful. Bed were very comfortable.
What's Bad:
Comments: Great short stay
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-04-27
Review By: Albert
What's Good: Great service and comfortable beds
What's Bad: Refrigerator or cooler as they call it was inefficient and didn't work.
Comments: Nice stay but a little...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-04-27
Review By: Dale
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-04-27
Review By: Michael
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-04-27
Review By: Fabian
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-04-27
Review By: Leo
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-04-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2016-04-27
Review By: Leo
What's Good: staff where very nice made us feel welcome. It was a very nice hotel.
What's Bad: That breakfast was not included. The exhaust fan in our bathroom did not work. No where to plug my phone charger but the bathroom, the other two plug ins from the room did not work.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-04-26
Review By: Timothy
What's Good: Great view very close to attractions
What's Bad: After paying over 200.00 bucks seems like you could have complimenty wi-fi even most mom and pop motels offer free wi-fi to guests
Comments: Nice room expensive wo-fi
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-04-26
Review By: Rene/veronica
What's Good: The comfy beds
What's Bad: Rude guest/ wedding party
Comments: Fabulous and comfortable stay
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-04-26
Review By: Gerry
What's Good: Staff was very good and the location is great.
What's Bad: The mattress was too firm.
Comments: Great place for a show...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-04-26
Review By: Dean
What's Good: Very nice location and comfortable clean room.
What's Bad: Made a reservation 3 months in advance for a king sized bed. Did not have one available at check in. The refrigerator is not a refrigerator but a cooler. It does not keep food cold enough.
Comments: Convenient place to stay downtown...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: mature couple
Date of Review: 2016-04-26
Review By: Teresa
What's Good: gorgeous, comfy, clean
What's Bad: wished there was a more formal late night bar to hang out at, seemed like people were hanging in lobby but no atmosphere
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-04-26
Review By: Carlo
What's Good: Location, staff, area
What's Bad: Not charging a parking fee. I parked in self parking.
Comments: Westin inn your home in...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-04-26
Review By: Domenico
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-04-26
Review By: Suzanne
What's Good:
What's Bad:
Comments: Great concert!
Customer Rating: 7.1
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-04-26
Review By: Jay
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-04-26
Review By: Steven
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-04-26
Review By: Krystal
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-04-26
Review By: Jose
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-04-26
Review By:
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-04-25
Review By: Alexandrea
What's Good: rooms clean, and beds are comfy, friendly staff, a great steak house 2 blocks away at 555 Steakhouse.
What's Bad: No spa, choice of food in restaurant, older style decor, could do with an update - but it served our purpose of getting to the race track for the Grand Prix
Comments: Good clean hotel, but not...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-04-24
Review By: Maria
What's Good: I love the food and the place although I wish room service would have been 24hours.
What's Bad: No 24hour room service
Comments: Beautiful place with a view
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-04-23
Review By: Keiji
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-04-23
Review By: Peter
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-04-21
Review By: Takahiro
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-04-21
Review By: Zitao
What's Good:
What's Bad: they charged me $250 for loss&damage for no reason... they said something was burnt in the bathroom. i have no lighter or anything that can burn. and it's a non-smoking hotel how could i burn something
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2016-04-20
Review By: David
What's Good: The location for the business trip I was on (Long Beach Grand Prix) was excellent. The staff was overall friendly for the most part. Unfortunately, I spent much of my time covering the race for my clients and not in the hotel enjoying its amenities.
What's Bad: I couldn't get checked-in upon arrival because I had arrive two hours earlier before the allowed time. It was also pricey but I understand, when there's an event in town, rates go up.
Comments: A nice but pricey hotel.
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-04-19
Review By: Martin
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-04-19
Review By: Ilan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-04-19
Review By: Kenna
What's Good: A great location for walking around to the convention center, shopping, Aquarium and restaurants. The pastries in the morning down at the coffee area were tasty. The staff was very friendly and quickly responsive to requests such as alternate allergy free pillows.
What's Bad: The room service breakfast we ordered was rather cold by the time it arrived.
Comments: Great location!!!
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2016-04-18
Review By: Thekrayat
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2016-04-18
Swimming Pool
Fitness Center
Pets Allowed
Non Smoking
Handicap Accessible
Business Center

> <