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The Westin Long Beach


A downtown location, plush beds and a heated outdoor pool are some of the perks our guests like at the non-smoking Westin Long Beach. This pet-friendly hotel has 16 floors and 469 rooms. Guests can kick back in comfort on a plush pillowtop mattress and fluffy pillows. Rooms also include coffeemakers, wet bars and designer bath amenities. If you’re feeling peckish, you can follow savory scents to the on-site restaurant for contemporary American cuisine. You can work your muscles in the state-of-the-art fitness center or exercise your typing fingers in the business center. Afterwards, guests can swim some laps in the heated outdoor pool (open seasonally) or soak in the soothing hot tub. Valet and self-parking are available for a fee. The Westin Long Beach is conveniently situated in the downtown area, just one mile from I-710. You can come eye-to-tooth with sharks at the Aquarium of the Pacific, one mile away. Guests can experience history and, perhaps, see a ghost at the Queen Mary, a historic retired ocean liner that’s two miles away. Dip your toes in the sand and surf at the nearby beach, just one mile away. The hotel is seven miles from Long Beach Airport, 23 miles from John Wayne Airport and 22 miles from Los Angeles International Airport. our guests dig the convenient location “smack in the middle of everything,” “spacious rooms” and “beautiful bathrooms” at the Westin, “a true treasure of Long Beach.”

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Regular Price $254


Price
$99
Book Now
Neighborhood Downtown Long Beach
Regular Price 254
Review Rating 8.3
Country United States of America
State/Province CA
Category
Review By: Janine
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-12-07
Review By: Peter
What's Good: The early check-in room was ready at 11am
What's Bad:
Comments: Comfortable
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-12-02
Review By: Slymgoodie
What's Good: The location was awesome, slept amazingly comfortable beds. Quiet as well
What's Bad: There were a couple of rude staff members. One young lady had a snobby attitude . Also, the room housekeeping was on the floor , i had drank all my bedroom coffee the day and night before and wanted a cup before i checked out. She told me no at first, then after asking my room number, she said hold on while she checks.,as if to see if i stayed there...
Comments: The Westin now the BEST...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-12-02
Review By: Rachael
What's Good: Location, facilities and staff are friendly and service was good
What's Bad: No usb Charger sockets for phones, internet access not included free when staying at hotel
Comments: I loved the location and...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-11-29
Review By: Lynda
What's Good: Everything but not the inroom cooler instead of a refrigerator! We bring Veggies and Fruit so disappointed inthat
What's Bad: No Refrigertor
Comments: Great Hotel and Location would...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-11-29
Review By: William
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-11-29
Review By: Anonymous
What's Good: The quality and price
What's Bad: The pool was close at 11 and there was too much nosise the room was great
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-11-28
Review By: Rien
What's Good: The bed and furniture
What's Bad: View from the room, no seaside
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-11-28
Review By: Berenice
What's Good: Esta hermoso el hotel la vidta
What's Bad: Que había chinches
Comments: Alas 3 de la mañana...
Customer Rating: 5.6
Review Description: Okay
Type of Traveler: review category group of friends
Date of Review: 2018-11-27
Review By: Nataly
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2018-11-27
Review By: David
What's Good: location
What's Bad: bad beds
Comments: great location which alounds pets,...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2018-11-24
Review By: Emanuele
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-11-17
Review By: Ryan
What's Good: Location was amazing.
What's Bad: Room did not get very cold. Very comfortable sleep
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-11-16
Review By: Angelita
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-11-15
Review By: Yi
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-11-15
Review By: Megan
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2018-11-12
Review By: Kenneth
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-11-12
Review By: Peter
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-11-10
Review By: Sylvia
What's Good:
What's Bad: N/A
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-11-08
Review By: Camilla
What's Good: Utmärkt läge, vacker utsikt, sköna sängar, fin pool.
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-11-08
Review By: Vijay
What's Good:
What's Bad: Breakfast could be improved
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-11-06
Review By: Kevin
What's Good: I've been here before, and will likely come here again in future trips. Wonderful location, right in the middle of the "beach scene" and the downtown business center. Great breakfast, possibly the best breakfast buffet I've enjoyed in the US. (Sorry, a hotel in London, UK still has the best one I've ever had.)
What's Bad: Nothing comes to mind.
Comments: Great location, great breakfast buffet,...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2018-11-05
Review By: Ruben
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2018-11-05
Review By: Collette
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-11-04
Review By: Anonymous
What's Good:
What's Bad: I requested amenities and did not receive them.
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2018-11-03
Review By: Charles
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-11-02
Review By: Wei
What's Good: Fitnesses center is good and room is very comfortable
What's Bad: The stuffs were not really hospital, they were so cold.
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-10-30
Review By: Theodore
What's Good: the service team left my husband a balloon bouquet with candy and a card, they all signed it .. Demi, Dale, and Gabby best ever.. love the Westin Long Beach
What's Bad: was great
Comments: will stay again very pleased...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-10-24
Review By: Angelica
What's Good: Nada
What's Bad: El recibimiento por párate de la señora de la recepción fue horrible, sentí que fue racista por que vio que era latina, no quería hacerme el check in aún mostrándole mi reserva, nos quedamos esa noche porque era ya la 1 am, pero inmediatamente despertamos fuimos a buscar otro hotel, nos aprobaron cancelar el resto de la reserva pero no han devuelto el dinero. Muy costoso para lo que ofrece el hotel.
Comments: Pésimo recibimiento
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-10-24
Review By: Sebastian
What's Good: Great location! Great staff! Gotta love the heavenly beds!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-10-22
Review By: Cristina
What's Good:
What's Bad: No WiFi no good service
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-10-22
Review By: Derek
What's Good: Good location, relatively inexpensive. Staff was pleasant and accommodating. Clean and quiet. Room service was quick.
What's Bad: I was not able to reach the front desk prior to my stay to check on my reservation due to either a technical issue with the hotel or their lines were actually busy every time. Either way, it was a little frustrating.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-10-22
Review By: David
What's Good: Liked everything it was beautiful perfect location!
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-10-22
Review By: Kista
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2018-10-22
Review By: Eddielyn
What's Good: Booked this hotel for the Hubby’s work trip.... He loved it! He said we will definitely stay there again when we are in the area!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-10-18
Review By: Anonymous
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2018-10-17
Review By: Rigoberto
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-10-16
Review By: Miriam
What's Good: Loved room service! I was in need of a toothbrush and it was delivered in a timely manner!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-10-15
Review By: Janet
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-10-15
Review By: Saleh_abdulaziz
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-10-11
Review By: Verified Hotel Guest
What's Good: The location walking distance to great restaurants.
What's Bad: Valet parking prices a bit high
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Teens
Date of Review: 2018-10-10
Review By: Stephanie
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-10-10
Review By: Anonymous
What's Good: Staff were professional. Comfortable bed. Stayed on 15th floor and the room had a view of the Queen Mary. : )
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-10-06
Review By: Benjamin
What's Good:
What's Bad: Over priced and staff stuffed us around with early check in. Poor management and training of staff.
Comments: Disappointing.
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2018-10-06
Review By: Hongjun
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-10-04
Review By: Nuno
What's Good:
What's Bad:
Comments: Went to the “Music Tastes...
Customer Rating: 9.5
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-10-03
Review By: Gloria
What's Good: Restaurant and friendly staff
What's Bad: The registration desk needs to be more friendly
Comments: Pleasssnt
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-10-01
Review By: Ladaisha
What's Good: The hotel is in a perfect location for great views and walking distance activities. The staff was wonderful and pleasant. Will be visiting again!
What's Bad:
Comments: Wonderful stay in Long Beach
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-10-01
Review By: Connie
What's Good: Everything
What's Bad: Nothing
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-09-25
Review By: Scott
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-09-24
Review By: Nancy
What's Good: We had a wonderful 2 night stay at the Westin for a wedding! The room was was extremely spacious and clean, not to mention the great view! The location is amazing! Only a 7 minute walk on Ocean Blvd. to the beaches!
What's Bad: Amenities were good, but can be improved - it's the small and thoughtful things that count sometimes! Would have liked to have seen: cotton swabs and q-tips, toothbrush, comb, and slippers!
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-09-17
Review By: Lily
What's Good: The property was beautiful.
What's Bad: After being offered a “complimentary upgrade” to a suite as we were celebrating my birthday, we proceeded to open our door to find a completely dirty, unmade room with trash still everywhere. They corrected it by taking us to another room, but what a first impression! The bed was extremely firm, and the pool area was rather small. Also- the room service breakfast is not what I would have expected at a Westin.
Comments: Wonderful staff but only a...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-09-17
Review By: Mayra
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-09-13
Review By: Eve916
What's Good: Personal
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-09-05
Review By: Liz
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-09-05
Review By: Yu
What's Good:
What's Bad:
Comments: 很好
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-09-04
Review By: Kevin
What's Good: Excellent food, excellent bar, great location.
What's Bad: My only disappointment was the charge for internet service. Frankly, internet service is so common, I didn't even bother to check beforehand if it was free. That was a $24 charge I didn't expect, nor appreciate.
Comments: Great food, great location, great...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-09-03
Review By: Ciro
What's Good: Struttura pulita e confortevole.
What's Bad: il wifi a pagamento nel 2018???
Comments: ottima struttura
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-09-03
Review By: Hao
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-28
Review By: Greg
What's Good: Best thing I can say is the Grill restaurant food was very good but the service is just terrible.
What's Bad: 1: The room was greatly fatigued. Frayed carpet, horrible mildew smell. The bed was anything BUT Heavenly... I stay at Westin mostly because of the Heavenly bed .. I even bought one for my home along with all the bedding. This was a hard misshaped overused bed that was a terrible sleep. Did I mention that SMELL? yuck! I called but because I was at a conference - I couldn't change rooms easily. I have stayed at this Westin twice per year for about 8 years and last year was bad but this year confirmed it is my last stay!
Comments: Absolutely terrible!
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2018-08-27
Review By: Bernard
What's Good: Gorąco polecam.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-08-26
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-08-25
Review By: Jennifer
What's Good: Staff was excellent!This was my first time staying for pleasure, I have stayed in the past for work. Hotel employee at front desk was helpful&kind, she even surprised us with anniversary treats when we came back to our room that evening. We
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-08-24
Review By: Ng12345
What's Good: Shops around hotel
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-24
Review By: Lomely
What's Good:
What's Bad: The staff
Comments: Very poor
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2018-08-24
Review By: Natalie
What's Good: The location was great & the room had comfortable beds. Staff were friendly.
What's Bad: The room was very musty smelling and stuffy. Air con was noisy.
Comments: Good location with friendly staff.
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2018-08-22
Review By: Carolyn
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-08-22
Review By: Anne
What's Good: All around incredibly disappointed and would not return
What's Bad: The room smelled of mold, check in was late and difficult, refrigerator dirty and warm, the floor was loud, no late checkout, no staff asked how the experience was. Will not return to Westin properties!
Comments: Never returning to Westin properties
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2018-08-21
Review By: Valerio
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-08-21
Review By: John
What's Good:
What's Bad:
Comments: UpFront & security try to...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-08-21
Review By: Jolanta
What's Good: Very tasty breakfast, comfortable beds , very good standard
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-08-20
Review By: Jaime
What's Good: yes
What's Bad: parking fee
Comments: great place
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-08-20
Review By: Oscar
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-08-20
Review By: Michael
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-08-14
Review By: Lisa
What's Good:
What's Bad: That they wouldnt allow us to cart down our own luggage. Also when i asked about the pool I was told it ws open to 11 pm and i was stoked. When I went to swim around 9pm it was closed for cleaning.
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-08-12
Review By: Ahmed
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2018-08-12
Review By: Oma999
What's Good: الموقع فقط
What's Bad: العاملين غيز لطفاء عمال النظافة لا يتم تنظيف الغرف يوميا طريقة تقديم المياه والاكواب طريقة دنيـئه وغير لطيفة عند تقديمها في اكياس بلاستيك وكان الغرض القمامه
Comments: لا انصح في الفندق
Customer Rating: 3
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2018-08-10
Review By: Lilibeth
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-09
Review By: Jesse
What's Good: The staff was extremely nice and helpful.
What's Bad: I think the hotel room could have used a ceiling light above the main area or added lighting. It was a bit dark.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Traveling as Couple
Date of Review: 2018-08-08
Review By: Darryl
What's Good: It was my 28th anniversary and the staff was great
What's Bad: N/A
Comments: It was a great stay...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-08-07
Review By: Mark
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-07
Review By: Brett
What's Good: The breakfast buffet was excellent, as was the service. The hotel agreed to comp my internet access which seems only reasonable and expected with a hotel in this category. Originally, there was to be a charge for internet access. The desk person was very gracious in this regard and I appreciated that. Having said that, the complimentary lobby and courtyard internet access was very spotty and unreliable at times. Access in my room was satisfactory.
What's Bad: Paid hotel guest parking was unexpected from a hotel in this category and not appreciated. I think a guest of the hotel should be able to park their vehicle complimentary.
Comments: All great except parking.
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2018-08-06
Review By: Mark
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-08-06
Review By: Ramiro
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.5
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-08-06
Review By: Sybille
What's Good:
What's Bad: Kühlschrank war nicht geputzt und voll mit Essensresten unserere Vormieter! Auf unsere Bitte hin, den Kühlschrank zu leeren und zu putzen, wurde dieser zwar geleert, aber nicht geputzt. Es hatte eine cm dicke Schicht Butter an der Türe! Auch sonst war das Zimmer mangelhaft gereinigt und die Bettwäsche sah aus, als wäre sie gar nicht gewechselt worden.
Comments: Westin-Standard nicht erreicht
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-08-04
Review By: Verified Hotel Guest
What's Good: Very comfortable, clean
What's Bad: no
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Traveling as Couple
Date of Review: 2018-07-31
Review By: Mario
What's Good: It's nice and walking distance to everything fun in long beach
What's Bad: I was told I had a 1pm early check in.. ( was told by a front desk person) I drove all the way down there and it wasn't ready until after 3pm also self parking was $30
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-07-31
Review By: Indria
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-07-31
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-30
Review By: Dale
What's Good: The location is great, you can walk to local restaurants and down to the Pike. Staff was friendly and helpful.
What's Bad:
Comments: Will stay again....
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-07-30
Review By: Marcus
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-07-30
Review By: Terrence
What's Good: Location,clean,great staff
What's Bad:
Comments: 3rd time staying here and...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-29
Review By: Monique
What's Good: Close to everything
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-28
Review By: Silviu
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-07-24
Review By: Anonymous
What's Good: Location
What's Bad: Lack of service and support from car parking staff
Comments: Long Beach convenience
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-07-23
Review By: Verified Hotel Guest
What's Good: It was walking distance to the beach and shopping.
What's Bad: The air conditioning smelled musty and there is no exhaust fan in the bathroom which made odors linger in the room.I expected more from a 4 star hotel,I would give it 3 stars.
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler:
Date of Review: 2018-07-21
Review By: Ana
What's Good: Super hôtel, superbes conditions et un prix très abordable. Le top... À recommander !!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-20
Review By: Dace
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2018-07-20
Review By: Florencio
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-07-12
Review By: Cheryl
What's Good: The valet parking was excellent but expensive.
What's Bad: The area. You would not think that it was beach type area . Booking.Com advised would get bathrobes, slippers and a minibar. There was one bathrobe, no slippers and no minibar. Reception advised that none of their rooms have minibars so that is a Booking.com issue
Comments: Would not stay again due...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2018-07-09
Review By: Anonymous
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2018-07-09
Review By: Natalia
What's Good: The location, the bed, the pool , lobbi , the stuff who cleaned the room.
What's Bad: Unpleasant smell in the room, like from very old things. So the air in the room is not fresh, as the windows are closed and the air is only from the old air conditioner. It is so unhealthy for a guest. Upon check in they proposed me free internet if only I subscribe as a club member, so it took the time and they asked me a lot of personal questions. But internet in the room was awful, they proposed another option to buy it for better speed.
Comments: A very normal American hotel,...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2018-07-08
Review By: Emma
What's Good: Friendly staff, lovely hotel good location
What's Bad: Car park a bit dirty and had glass in some spaces
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2018-07-08
Review By: Linda
What's Good: very pet friendly and clean! loved it and will come again!
What's Bad: beds were a little too small
Comments: will stay again!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-07-05
Review By: Brandi
What's Good: Fast easy check in comfortable bed, nice staff
What's Bad: Paying to WiFi really? Furniture in room wore down. No guide to see what’s on TV
Comments: Easy sleeping comfortable night
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-07-04
Review By: Lee
What's Good:
What's Bad: We booked what we saw in email thru you guys the last king bed. We got small double beds it was our Anniversary we had to sleep in separate and the beds were horrible both of our backs hurt terribly in , I was hunched over for 2 days. We called manager at 1230 am that night and wanted discount on our room but only breakfast which we didn't even want . One of the beds was slanted in one direction. We also called you guys at booking. Com and we were told we weren't promised a king. I am furious with both booking.com and the Westin. I will not be using either again
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2018-07-04
Review By: Adrian
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-07-03
Review By: Michelle
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-07-03
Review By: Kim
What's Good: Great location, right in the downtown, easy to go anywhere. The hotel is clean. Great view from our room. Friendly staff.
What's Bad: The pool is quite small. I would be much happier if I did not have to pay for parking.
Comments: I'm very happy with the...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-07-02
Review By: Hershel
What's Good:
What's Bad: Food was very expensive
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-06-29
Review By: Dina
What's Good: Check in was fast and easy. I love the option of ordering breakfast the night before, by 6:45 am our delicious breakfast was delivered to our room, we didn't waste any time and made to our meeting on schedule.
What's Bad: I had to pay for parking separately which was not clear when I made the reservation. I thought parking was included and it is not included and it is not well specified when reserving the room.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler:
Date of Review: 2018-06-28
Review By: Николай
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-06-26
Review By: Patty
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-06-25
Review By: Ahmed
What's Good: Location
What's Bad: Hidden taxes and fees.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-06-20
Review By: Marisa
What's Good: Very friendly staff, good healthy food, and very accommodating for our 1 year old
What's Bad: I wish we would have asked for an ocean view room!
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-06-19
Review By: Max
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2018-06-17
Review By: David
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2018-06-15
Review By: Colleen
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-06-12
Review By: John
What's Good: We stayed at the Westin in Long Beach because it was our Honeymoon. It was very clean and the staff was amazing. When we got into our room they left us nice bottle of Champaign on ice with some glasses of fruit. Also the whole staff signed a card for us individually congratulating us on the wedding. Super nice and thoughtful. We plan on staying at the westin next time we come back into town. We Highly recommend !!
What's Bad: The pool seemed a bit small but it was very nice and clean.
Comments: If your looking for a...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-06-06
Review By: Etu
What's Good: フロントの方がとても親切で丁寧でした。
What's Bad: 隣の部屋のトイレの流す音が聞こえます。
Comments: スタッフが最高!
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2018-06-03
Review By: Cacherop
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-06-03
Review By: Diane
What's Good: Location
What's Bad: Everything was great nothing to dislike.
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-06-02
Review By: Waleed
What's Good: Best location in Long Beach
What's Bad: Nothing
Comments: I Love it
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-06-02
Review By: Meliza
What's Good: Muy comodo
What's Bad: Quw no tenia microondas
Comments: Libdo
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-05-31
Review By: Kim
What's Good: the employees where very nice and helpful
What's Bad: The bed had a huge dip in it, very uncomfortable. couldn't sleep, very irritating. Don't usually complain.
Comments: It was good the service...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: family with young children
Date of Review: 2018-05-30
Review By: Anonymous
What's Good: The staff went above and beyond to help us out!
What's Bad: Wish there was a cafe downstairs.
Comments: It was the perfect place...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-05-29
Review By: Ana
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-05-27
Review By: Simon
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-05-27
Review By: Jenna
What's Good: Very nice room, location and staff.
What's Bad: The air conditioning in our room was nonexistent. We were so hot in the middle of the night that we didn’t sleep very well.
Comments: Very nice but hot with...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-05-26
Review By: Rabei
What's Good: Location and staff
What's Bad: we did not get room on time also room was not cleaned to the point that my kids were scratching all day and I had to go to the pharmacy to get them a cream. Over all not clean neither the room or bed sheet and towels
Comments: unexpected bad experience from world...
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2018-05-26
Review By: Nichole
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-05-24
Review By: Lidiia
What's Good: Location, pets are allowed (no extra charge, waiver signed on check-in)
What's Bad: 1) I have booked traditional room with 1 King bed via Booking.com (my choice is seen on confirmation) and got room with 2 Queen beds instead on check-in. Front-desk stuff wasn't very polite & willing to help - they insisted that I should have booked with them directly and that they got request for 2 beds from Booking. 2) Wifi is not included, overnight parking for guests - $25 per night. Quite surprise for me to see how hotel is charging for everything extra 3) My partner got nausea and puked after drinking 1 cup of decaf coffee with 2 milks from the room. Still not sure was it milk or some detergent used for coffee machine... 4) The water pressure in the shower is average, no venting options. You ended up with steamed bathroom and need to use mirror outside.
Comments: Not worth the money
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2018-05-23
Review By: Fatima
What's Good: The room was comfortable, clean & at night the view was so nice.
What's Bad: That we didnt get to experience the rest of the hotel perks as time was limited.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-05-23
Review By: Dominique
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2018-05-23
Review By: Masahiro
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-05-22
Review By: Kathie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-05-22
Review By: Tegan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-05-22
Review By: Patricia
What's Good: Good location clean and quiet nice employees
What's Bad: There's nothing I did not like
Comments: Nice
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-05-20
Review By: Migliazza
What's Good: Top Lage und mega freundliches und zuvorkommendes Reinigungspersonal ein dickes Lob an diese !!!
What's Bad: Der Wasserdruck in der Dusche war etwas gering
Comments: Sehr gutes Hotel mit TOP...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-05-20
Review By: Verified Hotel Guest
What's Good: Beautiful views and great proximity to downtown eateries and shopping
What's Bad: Smelled like weed and cigarettes in hallway
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Traveling as Couple
Date of Review: 2018-05-17
Review By: Marva
What's Good: The hotel had ample parking available, and the location was beautiful!
What's Bad: The ring around the tub was a bit of a surprise, but such a small thing to mention.... I was very pleased with our visit! This was a mom and grown daughter vacation trip.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Teens
Date of Review: 2018-05-16
Review By: Verified Hotel Guest
What's Good: The bed was very comfortable
What's Bad: The AC did not seem to work properly, we had it at 66 but we woke up sweating.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-05-15
Review By: James
What's Good: Hotel employee at the front desk delivered exceptional customer service.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-05-15
Review By: Sonny
What's Good: Pleasant,great location and hospitality. Clean and nice room.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-05-14
Review By: Vickie
What's Good:
What's Bad: The cost to park.
Comments: Good location, we walked to...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-05-14
Review By: Ab654
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-05-14
Review By: Isabelle
What's Good: A cama e super confortável. O staff super atencioso!
What's Bad: Acredito que poderiam ter outras opções de sanduíche no cardápio noturno! Ou pelo menos opções de molho pra massa que eles oferecem!
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-05-12
Review By: Edwin
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-05-12
Review By: Paul
What's Good: Friendly & helpful staff
What's Bad: Paying extra for the WiFi ($14 a day)
Comments: Not a bad choice
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-05-11
Review By: Gary
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-05-08
Review By: Verified Hotel Guest
What's Good: close to all the places I visit and do business or play
What's Bad: none
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Group Traveler
Date of Review: 2018-05-02
Review By: Brandon
What's Good: The front desk staff was amazingly nice and helpful. I requested a high floor and they gave me just that. My room wasn't ready, but they made up for it with a nice view.
What's Bad: The PBX/Operator team always seemed annoyed when I would answer the phone.
Comments: Very Excellent hotel!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-05-02
Review By: Gabriela
What's Good: The staff was extremely friendly. The place is beautiful and very clean.
What's Bad: My original room had a great view. Unfortunately on a cold night, the heater in that room did not work; my boyfriend and I had to be placed in a different room without the gorgeous city view. We were compensated with vouchers for breakfast, however breakfast was really early and we woke up too late considering the fact that we had to change rooms in the middle of the night.
Comments: Overall it was a nice...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-05-01
Review By: Rolland
What's Good:
What's Bad: Hundreds of noisy children running, screaming yelling, without supervision, in the lobby and hallways, after hours
Comments: Restaurant food, service and room...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-05-01
Review By: Troy
What's Good: Staff and location.
What's Bad: Low shower head in shower. No free WiFi.
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Business Traveler
Date of Review: 2018-04-30
Review By: Harold
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-04-30
Review By: Verified Hotel Guest
What's Good: Location , quality of beds, quietness
What's Bad: Old hotel , needs a face lift. Still have popcorn ceilings. Smell of carpet in hallway and room.$23-28 parking
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Family with Young Children
Date of Review: 2018-04-26
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-04-26
Review By: Angelo
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-25
Review By: Timothy
What's Good: The staff service was excellent.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-24
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-04-23
Review By: Steven
What's Good: Staff was friendly and attentive.
What's Bad: Water temperature in shower was scalding hot only, did not report during stay because we were there only two nights.
Comments: Overall it was great.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-04-23
Review By: 小夜香
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2018-04-23
Review By: Anonymous
What's Good: Goog location
What's Bad:
Comments: Great stay
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-04-22
Review By: Anonymous
What's Good: Breakfast Fruit in the restaurant was lovely and fresh. It was a great location for the Toyota Indy Grand Prix. They accommodated our early check-in and stored a small bag for us when we went on a short cruise prior to check in which we appreciated.
What's Bad: Our room had no bottled water to welcome us, only one robe, one coffee cup, few bathroom items. Room was a little tired but clean. I agree with others that there seems to be alot of bedding linen! The lobby entertainment was rather quirky ... Somewhat inappropriate. No fresh fruit in lobby, no paper in the morning....little things you come to expect at a Westin.could have used extra bar staff with the full house during the indy. There was just no character at this Westin somehow.
Comments: Underwhelmed with Long Beach Westin.
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-04-22
Review By: Joseph
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-04-22
Review By: George
What's Good: Convenience
What's Bad: Staff was not as attentive as I would like them to be
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-04-16
Review By: Cheryl
What's Good: Location
What's Bad: Having to pay for wifi
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-04-14
Review By: Jared
What's Good: The rooms & amenities were superb, the staff were very helpful & friendly
What's Bad: The restaurant & bar closed early on Saturday night which was a little disappointing as a large group of us were looking for a place to eat.
Comments: Great time there & most...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-04-12
Review By: Bruce
What's Good: Staff with regard to pay per view movies and service with luggage to car.
What's Bad: Shower that did not drain well.
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-10
Review By: Natanael
What's Good: Hotel was downtown close to all the nightlife.
What's Bad:
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-10
Review By: Sandra
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-04-10
Review By: Robert
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-04-09
Review By: Bret
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-09
Review By: Anonymous
What's Good: Breakfast was great except the eggs tasted like the fake powder type eggs
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-04-07
Review By: Paula
What's Good: All the staff were incredibly helpful and professional.
What's Bad: Our tub drained very slowly; I notified the front desk upon check-out. Other than that minor issue, we had a great time.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-06
Review By: Jennifer
What's Good: Hot tub, very ckean!
What's Bad: Nothing
Comments: Enjoyable and relaxing
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-04-06
Review By: Alan
What's Good: Location
What's Bad: Red stain noted on comforter. Pool rans out of towel all the time.
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-03
Review By: Shanika
What's Good: Location
What's Bad: Parking fee
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Group Traveler
Date of Review: 2018-04-02
Review By: Verified Hotel Guest
What's Good: Everything
What's Bad: How slow the valet was
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-04-02
Review By: Dylan
What's Good: I am in LA to compete in an international sporting event, from check-in to the amazing room we had, with a treadmill and basic fitness equipment in the room, to the fantastic waiters who went the extra mile in the hotel restaurant which made our breakfast even more enjoyable. This hotel goes over and above to make your stay even more enjoyable, I can HIGHLY recommended this hotel!! Thanks to all the staff and management.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-04-02
Review By: Verified Hotel Guest
What's Good: Location was good for the conference I attended.
What's Bad: Really disappointed, especially since I've stayed here in he past. My room key kept deactivating so I had to go to the Friday desk multiple days to get new keys. The bathroom was dirty and he air conditioning barely worked.
Comments:
Customer Rating: 6
Review Description: Pleasant
Type of Traveler: Business Traveler
Date of Review: 2018-03-31
Review By: Ashley
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-03-30
Review By: Valerie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-03-29
Review By: Monica
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2018-03-22
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-03-20
Review By: J
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-19
Review By: Bassie
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-03-17
Review By: Jeffrey
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-03-17
Review By: Joann
What's Good:
What's Bad: The sheets were not comfortable. Very stiff and not sofr
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-03-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-14
Review By: Wenxiong
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2018-03-14
Review By: Patrick
What's Good: service in café very friendly & efficient.
What's Bad: bathtub drained VERY slowly. ice machine not working. soda machine not working.
Comments: i've said all i have...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-03-13
Review By: Mauricio
What's Good: El personal
What's Bad: Servicios
Comments: Cumple
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2018-03-13
Review By: Charles
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-03-13
Review By: Larry
What's Good:
What's Bad: Some kids from other people going to toilet around pool area
Comments: Nice
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-12
Review By: Guangyu
What's Good:
What's Bad: WIFI还需要支付11.95美元/天
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-03-12
Review By: Teresa
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-12
Review By: Aiguo
What's Good:
What's Bad: 帐单中多出额外费用,从来没有在The Grill Restaurant 消费,但是多出餐费$64。
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-03-11
Review By: Joseph
What's Good: great location
What's Bad: nothing is included
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-03-09
Review By: Oscar
What's Good: restaurante
What's Bad: el servicio del.front desk
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-03-08
Review By: Omar
What's Good: Esta muy bien ubicado y las instalaciones son cómodas, encuentras restaurantes a la redonda a donde puedes ir caminando.
What's Bad: El cobro excesivo de la conexión a internet. es un robo.
Comments: Viaje de negocios de una...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2018-03-05
Review By: Ram
What's Good: Schoon...comfortabel
What's Bad: Douche werkte matig
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-03-03
Review By: 宿泊者
What's Good: 便利な場所だった
What's Bad: 隣がスタッフルームなのか、 隣の部屋からのたばこのにおいがひどい上に、 一日中ずーっと話し声が聞こえてうるさい。 とても心地が悪かった。 不快感しかない。
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: solo traveller
Date of Review: 2018-03-02
Review By: Reginald
What's Good:
What's Bad: Our rooms were dirty floors had popcorn, raisens & peanuts obviously had not been vacuumed!
Comments:
Customer Rating: 1
Review Description: Very Poor
Type of Traveler: Group Traveler
Date of Review: 2018-03-01
Review By: Luis
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-03-01
Review By: Anonymous
What's Good: The room size was great, I loved the bath tub! The bed was fantastic!!
What's Bad: It seemed a little cold....even with the heat on!
Comments: A great night away before...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-02-28
Review By: Alexandre
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2018-02-26
Review By: Charls
What's Good:
What's Bad:
Comments: I had a great time,...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-02-20
Review By: Arthur
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-20
Review By: Yvette
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-02-20
Review By: Jacoblloyd
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-19
Review By: Flamont
What's Good: The bed was very very comfortable!
What's Bad: Everything was O.K.
Comments: Great visit!
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2018-02-19
Review By: Jon
What's Good: Molten lava cake scrumptious
What's Bad: Parking signs were a little confusing
Comments: A much needed, relaxing, restorative...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-19
Review By: Diana
What's Good: Check in was awesome. When I said I needed a drink he gave me a card for a free one! Also love the robe and the bed is always perfect.
What's Bad: Bar could use an update and hot tub was out of order
Comments: I can always rely on...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-02-19
Review By: Sayuri
What's Good: ベッドは良かった
What's Bad: 設備が古く整備されていない
Comments: 普通
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-02-19
Review By: Steven
What's Good: Hotel employee at check-in/check-out did a terrific job. He was competent, efficient and pleasant to engage with.
What's Bad:
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Business Traveler
Date of Review: 2018-02-16
Review By: Andre
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2018-02-16
Review By: Ryan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-02-14
Review By: Jose
What's Good: Everything , I just love it
What's Bad: Everything was great!!! Your hotel is top notch
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Business Traveler
Date of Review: 2018-02-08
Review By: Claudia
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-08
Review By: James
What's Good: location, nice view, good drinks easy valet and check in
What's Bad: hard bed no shower pressure
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-02-06
Review By: Nina
What's Good: Comfortable bed
What's Bad:
Comments: Great Stay!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2018-02-02
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-02-01
Review By: Anónimo
What's Good: Excelente servicio y las camas cómodas
What's Bad:
Comments: Vuelvo a este hotel!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-01-29
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-01-28
Review By: Maxie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2018-01-27
Review By: Genesis
What's Good: Beautiful hotel in a beautiful location.
What's Bad: Yes! Everything is paid which is ridiculous! Expensive parking and you have to pay to use the Wi-Fi! What the heck!
Comments:
Customer Rating: 5
Review Description: Fair
Type of Traveler:
Date of Review: 2018-01-26
Review By: Nesian
What's Good: Situation
What's Bad: Nothing
Comments: Perfect
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2018-01-24
Review By: Kevin
What's Good: property is falling apart and needs an upgrade.
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2018-01-22
Review By: Harshada_patil
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-01-21
Review By: Armando
What's Good: It’s in downtown and very quiet
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Business Traveler
Date of Review: 2018-01-18
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2018-01-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2018-01-15
Review By: Santiago
What's Good: Bed was very comfortable. Quiet room.
What's Bad: Nothing
Comments: Very enjoyable stay
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-01-15
Review By: Mike
What's Good: The bed was comfortable and the room was clean and quiet.
What's Bad: The WiFi signal was weak & kept cutting out.
Comments: A restful stay at a...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2018-01-15
Review By: Bo
What's Good: 酒店比较大,开车比较方便。
What's Bad: 饭店的早餐比较失望,贵并且选择少。
Comments: 酒店总体不错。但如果要吃饭,最好去市区。
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-01-12
Review By: Belen
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-01-10
Review By: Adam
What's Good: Location and that is it
What's Bad: This was the worst stay I’ve ever had I will never use you guys again The bed was very uncomfortable they overcharge my stay in the hallway it was very noisy couldn’t sleep
Comments: My stay was absolutely horrible
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-01-10
Review By: Barbara
What's Good: Checking in was very easy. Freddy was very friendly and helpful.
What's Bad: Wanted a Peloton bike in the fitness room
Comments: Had a great stay.
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-01-10
Review By: Kelly
What's Good: staff is alwsys great
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-01-09
Review By: Paris
What's Good: The swimming pool was warm and the whole facility was beautiful.
What's Bad: The pillows were a little wimpy.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2018-01-09
Review By: Jose
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-01-09
Review By: Miguel
What's Good: O quarto é bom. Confortável. A localização é boa. A receção é prestável.
What's Bad: Quando chegámos deram-nos um quarto que não estava limpo. Depois colocaram-nos noutro que dava para a avenida. O barulho dos carros entrava pelo quarto como se estivéssemos na rua. Pequeno almoço pobre para o preço cobrado.
Comments: Serve para uma noite
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2018-01-09
Review By: Juan
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-01-07
Review By: Jennifer
What's Good: The location and the view
What's Bad: The front desk took a long time to check in my mom ( she had to wait an hour). The keys to our room did not work and when they sent someone up to give us keys that worked they acted like we were inconveniencing them. Also parking was 25$
Comments:
Customer Rating: 5
Review Description: Fair
Type of Traveler: Group Traveler
Date of Review: 2018-01-06
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2018-01-06
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2018-01-06
Review By: Tibor
What's Good: The location is good, and I received an upgrade. The room was great, nice design, clean, spacious.
What's Bad: Very stupid pricing policy. They charge extra for everything: parking US$25, Wi-Fi US$12, where every coffee store has free wifi! They must be kidding! I will never return.
Comments: Nice rooms but hidden costs!
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2018-01-05
Review By: Verified Hotel Guest
What's Good: The rooms are so spacious. Great view from our room. Definitely The best bed in the world!!! The staff so kind and the overall hotel experience was fantastic.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Teens
Date of Review: 2018-01-04
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2018-01-04
Review By: Hector
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2018-01-04
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2018-01-04
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2018-01-04
Review By: Ann
What's Good: We were treated well from start to finish. We thank the Westin staff for a memorable anniversary. It's a perfect location in Long Beach.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler:
Date of Review: 2018-01-03
Review By: Gerhard
What's Good: Sehr gediegene Ausstattung, netter Fitnessbereich mit Ganzjahrespool. Sehr ruhige Zimmer.
What's Bad: Nur kostenpflichtiges WLAN am Zimmer, Parken in der hoteleigenen Tiefgarage teuer, aber Problemlos.
Comments: Schönes Stadthotel
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-01-03
Review By: Kane
What's Good: good location
What's Bad: Room smelled like mold and restaurant was over priced. Food was horrible!
Comments: Overpriced and terrible restaurant
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2018-01-02
Review By: Shannon
What's Good: Starbucks coffee. The shower was amazing. Rainfall type. Problem is they put all The towels in a rack at eye level IN THE SHOWER. My kids didn’t see so all the towels got soaked.
What's Bad: Towels in shower. No microwave or fridge in my room. I paid $511. $50 being a tourist tax? Really? Also $25 a night for parking. Door in bathroom didn’t completely close. Looked like prior water damage. Dirty baseboards in bathroom. Towels in a rack inside the shower. Normally wouldn’t complain so much but with what I paid for 1 night, I expected more.
Comments: Location good, too pricy, rooms...
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2018-01-02
Review By: Lourdes
What's Good: Windows
What's Bad: Room too small
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2018-01-02
Review By: Jianmin
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2018-01-02
Review By: Simonne
What's Good: I love the white tea aloe the most
What's Bad: That i couldn’t take the white tea aloe home
Comments: It was great and comfortable
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-31
Review By: Gladys
What's Good: Staff was friendly. Beautiful room. View from our window of Long Beach and the Queen Mary was stunning !!
What's Bad: I booked a king bed. They gave us double beds. This hotel doesn’t use queen beds at all. The room was stuffy. And the bathroom had no vent or air, so it was quite hot all the time. The vanity lights are so bright it was almost unbearable to turn on the light!! $28. Per day parking! No comp breakfast. Charges can add up quickly. Beware
Comments: A new year treat for...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-12-31
Review By: Verified Hotel Guest
What's Good: Shade was broken in my room and wouldn’t unroll all the way. A piece was torn off and bound the shade up. Making it stick up. The ac Unit was bad and the high set was like the low fan sett. Very weak and the therm backlight was on the blink. Bed wa
What's Bad: THE PARKING CHARGE OF $25/day and WIFI CHARGE of $12/day is BSOLUTELY RIDICULOUS! HUGE FACTOR ON RETURNING TO THIS STARWOOD PROPERTY. No thanks.
Comments:
Customer Rating: 5
Review Description: Fair
Type of Traveler: Solo Traveler
Date of Review: 2017-12-30
Review By: Cheryl
What's Good: Great location, friendly staff
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Business Traveler
Date of Review: 2017-12-29
Review By: Dontstayatthewestin
What's Good:
What's Bad:
Comments: Crap never stay here
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2017-12-29
Review By: Sophia
What's Good: Leaving
What's Bad:
Comments: Never stay here they over...
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2017-12-29
Review By: I
What's Good: Nothing
What's Bad: Everything
Comments: Absolutely the worst experience in...
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-12-29
Review By: Verified Hotel Guest
What's Good: Location
What's Bad: Yes the staff when checking in the 2 ladies attending the lobby didn't greeted us and were very rude even rude to each other
Comments:
Customer Rating: 1
Review Description: Very Poor
Type of Traveler:
Date of Review: 2017-12-27
Review By: Sergio
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-12-27
Review By: Verified Hotel Guest
What's Good: Location n view
What's Bad: I noticed they had not dusted n wiped the tables .
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2017-12-26
Review By: Katherine
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-12-26
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-26
Review By: Steve
What's Good: Location
What's Bad: Parking was very expensive
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Traveling as Couple
Date of Review: 2017-12-24
Review By: Karen
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2017-12-22
Review By: Nechelle
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-20
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-12-20
Review By: Dalin
What's Good: 非常好,餐厅质量尤其好
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-12-20
Review By: Charmiane
What's Good: location cleanliness friendly respectful staff
What's Bad: parking - tight space our 2nd room was not used , it was under my friend who got extremely ill that weekend and was not able to join us. I'm trying to get reimbursed through Chase sapphire travel benefits.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Group Traveler
Date of Review: 2017-12-19
Review By: Verified Hotel Guest
What's Good: The staff was very professional as they accomadated my request for a front room of the hotel. The best beds, sheets and pillows I've experienced in 4 star hotels.
What's Bad: The hotel did not accomadated 2 people in a double bed room. 1 shampoo, 1 conditioner, 1 over sized robe.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2017-12-18
Review By: Javier
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-18
Review By: Karen
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-15
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-12-14
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2017-12-11
Review By: Kayla
What's Good: It was very clean and the staff was excellent!
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2017-12-05
Review By: Blake
What's Good:
What's Bad: Overpriced parking.
Comments: Nice hotel, but aggressive on...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-12-05
Review By: Cheryl
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-12-04
Review By: Leo
What's Good:
What's Bad:
Comments: hotellet virker lidt slidt /...
Customer Rating: 5
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-12-01
Review By: Saleh
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-11-30
Review By: Verified Hotel Guest
What's Good: The person that checked us in was very nice and professional.
What's Bad: An employee was backing up into our car so we honked, the employee yelled at us and said “I saw you, you idiot!” Not good, I had my 5 year old with me, never going back. I didn’t get his name, I’ll just go back to see if I can fi
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Family with Young Children
Date of Review: 2017-11-28
Review By: Donna
What's Good: The cleanliness of the room.
What's Bad: The parking was 25.00 for overnight. Price was way too much.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler:
Date of Review: 2017-11-26
Review By: Justin
What's Good: Property only
What's Bad: I think I would have been happy if I had a king bed. Me and my partner didn’t sleep well on one bed. I booked one day before and I guess I have to book a week in advance. I’m spontaneous and like to do things out of the blue.
Comments: For $240 I expected more...
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-11-26
Review By: Grace
What's Good: Great location and very clean modern interior.
What's Bad: Staff were very arrogant and unhelpful, parking is over priced and I found it unacceptable that WiFi was not included in the price. We were not even asked how our stay was when we were checking out which from experience shows very bad customer service.
Comments: Would not recommend the westin...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2017-11-26
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-11-26
Review By: Paula
What's Good: The staff were amazing!! They always made sure that we were well taken care of and were able to help us with directions and recommendations. The location was great allowing us to walk to lots of places.
What's Bad: I wish the in hotel restaurant offered more choices and was more inviting. It never made me feel like I would want to have a meal there.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2017-11-22
Review By: Robin
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-11-22
Review By: Melissa
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: review category group of friends
Date of Review: 2017-11-22
Review By: Ericam38
What's Good: The staff was friendly, genuine, and so helpful. The location was great, walking distance to everything. Beautiful view from my room. Overall my stay was amazing, and truly made my birthday special. I will definitely stay there again.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-11-20
Review By: Thomas
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-11-19
Review By: Deborah
What's Good: loved the bed
What's Bad: there wasn't anything not to like
Comments: Great!
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-11-18
Review By: Charlotte
What's Good:
What's Bad: Det lugtede på værelserne. Det er et gammelt slidt hotel og ser virkelig brugt ud. Der er en kedelig atmosfære på hotellet og ingen hygge. Poolen er trist og ikke lækker. Det er ikke 4 stjernes hotel standard.
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: review category group of friends
Date of Review: 2017-11-16
Review By: Kelly
What's Good: Its service. People we're very nice
What's Bad: no
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2017-11-15
Review By: Vikramvijaymathur
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-15
Review By: Rosan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-11-15
Review By: Sara
What's Good: Comfortable. Great location and amenities
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Solo Traveler
Date of Review: 2017-11-13
Review By: Ivan
What's Good: Ottima pulizia . Ottima vista .biona colazione . Tutti molto disponibili
What's Bad: Wi-Fi nelle camere a pagamento
Comments: Tutti molto disponibili
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-11-13
Review By: Anonymous
What's Good:
What's Bad:
Comments: Very poor
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: mature couple
Date of Review: 2017-11-09
Review By: Yingbo
What's Good:
What's Bad: 1. 地毯呛人, 2. 房间太小
Comments: 整体感觉不太好
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2017-11-06
Review By: Anonymous
What's Good: Fantastisk skön säng. Trevlig personal. Rymligt rum. Nära till centrum.
What's Bad: Fläkten i rummet var för stark, blåste hela tiden även om man satt den på "låg". Inget internet på rummet, väldigt dyrt om man ville betala för det. Toalettdörren gick inte att låsa. Kylskåpet på rummet var låst.
Comments: Närhet, skön säng men dyrt.
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-04
Review By: Terry
What's Good: Westin’s rule...
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Solo Traveler
Date of Review: 2017-11-03
Review By: Konstantins
What's Good: Clean rooms, excellent location, pleasant staff and amazing breakfast(buffet)
What's Bad: hotel is not new, so You could see some usage effects...
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-11-02
Review By: Sander77
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-11-02
Review By: Abdulaziz
What's Good: Everything
What's Bad: The parking were a little bit expensive Self parking $25 Valet parking $28
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-11-01
Review By: Huifeng
What's Good: Location
What's Bad: The room smell moldy.
Comments:
Customer Rating: 5
Review Description: Fair
Type of Traveler: Solo Traveler
Date of Review: 2017-10-30
Review By: George
What's Good: Nothing, rather stay at the hyatt
What's Bad: First the parking situation. You have to pay an extra $25 parking for over and couldn't not parking in the street. Secoud, it seemed like the staff did not want to help at all. Third, what kind of 4 star hotel didn't give free wifi...
Comments:
Customer Rating: 3
Review Description: Poor
Type of Traveler:
Date of Review: 2017-10-30
Review By: Doug
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-10-30
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-10-30
Review By: Francesco
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-10-29
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-10-27
Review By: Jason
What's Good:
What's Bad:
Comments: Great Stay!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-26
Review By: Manuel
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-10-25
Review By: Sandra
What's Good: We felt very safe, comfortable and welcome.
What's Bad: No.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler:
Date of Review: 2017-10-22
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-10-22
Review By: Card
What's Good: Loved theview from our room..looking out over the port....beautiful california sunsets. The staff was avaliable and helpful ..loved that we could order late night food when we arrived late
What's Bad: The pool closed at 1030
Comments: the best accomidations in downtown...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-10-19
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-10-18
Review By: Karen
What's Good: Great service.
What's Bad:
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Solo Traveler
Date of Review: 2017-10-17
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-10-16
Review By: Hubert
What's Good: Flotte rom. At bassenget og boblebadet hadde lang åpningstid.
What's Bad: Beliggenheten.Savnet romaskin på treningsrommet.
Comments: Komfort
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-10-16
Review By: Ray
What's Good: Location, staff
What's Bad: Room doors were very loud when closed.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Solo Traveler
Date of Review: 2017-10-15
Review By: Melissa
What's Good: The salad
What's Bad: No Starbucks, no bar, gym very limited
Comments: Dissapointing
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-10-15
Review By: Anonymous
What's Good: とても部屋が快適。
What's Bad: 値段が高すぎる
Comments: いいホテル
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-10-15
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-10-14
Review By: Lindsay
What's Good:
What's Bad:
Comments: It was excellent.
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-10-13
Review By: Anonymous
What's Good: The mirror lighting was insane !
What's Bad: There were roaches in the lobby.
Comments: Expensive with not enough accommodations.
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2017-10-09
Review By: Céline
What's Good: Le séjour était parfait, l'accueil très agréable et rapide. La chambre est très confortable. Le personnel très gentil et très honnête car j'avais oublié mon téléphone dans le coffre de la chambre et il a été retrouvé puis on me l'a renvoyé par Fedex. Merci
What's Bad:
Comments: Parfait
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-10-09
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2017-10-08
Review By: Anonymous
What's Good: Room upgrade with champagne and strawberries for our anniversary!
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-10-03
Review By: Peter
What's Good: Ruime kamers op wandelafstand van convention center, dus ideaal voor beurs. Het strand ligt op ongeveer 500m wandelen, met een mooie loopstrook aan het strand.
What's Bad: Wifi was prima, maar had misschien wel in de prijs inbegrepen kunnen zijn
Comments: Perfect business hotel
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-10-02
Review By: Corrina
What's Good: Room was spacious. Great view. Warm welcoming staff.
What's Bad: Parking is way too expensive at $25 per night.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler:
Date of Review: 2017-09-28
Review By: Verified Hotel Guest
What's Good: Great experience.
What's Bad: No
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Solo Traveler
Date of Review: 2017-09-27
Review By: Douglas
What's Good: Location and proximity to shopping and entertainment
What's Bad: The ironing board was broken
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Traveling as Couple
Date of Review: 2017-09-27
Review By: Noriko
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-09-27
Review By: Verified Hotel Guest
What's Good: Downtown Long Beach
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2017-09-26
Review By: Verified Hotel Guest
What's Good: Always have great customer service every time we stay
What's Bad: Nooe
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2017-09-24
Review By: Anonymous
What's Good: Location to the marina,rooms,
What's Bad:
Comments: Lovely stay ,great location to...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-09-24
Review By: Michael
What's Good:
What's Bad:
Comments: Great Stay
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-20
Review By: Verified Hotel Guest
What's Good: Friendly staff.
What's Bad: Expensive cafe, ridiculous parking fees, small somewhat dirty room.
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Business Traveler
Date of Review: 2017-09-17
Review By: Verified Hotel Guest
What's Good:
What's Bad: No
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2017-09-16
Review By: Gary
What's Good: Location
What's Bad: No
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2017-09-12
Review By: Ciara
What's Good: Very close to alot of thing walking distant
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-09-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-11
Review By: Verified Hotel Guest
What's Good: .
What's Bad: Charging for wifi service is a disappointment. Free wifi is available in 2 star hotels. Charging for it in today's environment is unforgivable.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Business Traveler
Date of Review: 2017-09-10
Review By: Verified Hotel Guest
What's Good:
What's Bad: Staff at the front desk was rude. I was charged double for self parking and not refunded when I went to the front desk. Would never stay there again.
Comments:
Customer Rating: 1
Review Description: Very Poor
Type of Traveler: Family with Young Children
Date of Review: 2017-09-09
Review By: Champagnewishes
What's Good:
What's Bad: Bell room staff was rude. Before going to my room with my dog, I asked was there a "dog run" that my dog could use because I didn't think he could make it to the room after our long car trip and the response was "what's that!?" So I explained, and he said "go across the street" so rudely. Then, when our luggage was brought up to our room by the same rude bell attendant, we decided to inquire about the behavior and he said, I've never heard of anything like that and because of the continuous rudeness my husband tipped a dollar and few mind later we noticed he put the tip back under the door. I guess it wasn't enough.
Comments: The room smelled a little...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-09-09
Review By: Winna
What's Good: decent room, space, closet, tele-ision, and great coffee.
What's Bad: not enough outlets and bathroom shower, sink, and toilet is very noisy.
Comments:
Customer Rating: 6
Review Description: Pleasant
Type of Traveler: Family with Teens
Date of Review: 2017-09-07
Review By: Li
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-09-07
Review By: Rocio
What's Good: Location and price.
What's Bad: It was a bit worn down and the AC wasn't working that well. It felt muggy in the room.
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Family with Teens
Date of Review: 2017-09-06
Review By: Earl
What's Good: We Tested, stayed cool. We was ready to enjoy DT Long Beach...
What's Bad: Nothing at all.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2017-09-06
Review By: Maria
What's Good: very accommodating staff, and the location was great the Valet parking attendants were very nice .
What's Bad: the AC was not working , and the room had a bad odor like, damp carpet,
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Family with Young Children
Date of Review: 2017-09-05
Review By: Verified Hotel Guest
What's Good: Location near Convention
What's Bad: Bed was too soft
Comments:
Customer Rating: 7
Review Description: Good
Type of Traveler: Traveling as Couple
Date of Review: 2017-09-05
Review By: Tiffany
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-05
Review By: Armiacw
What's Good: The hotel was clean and close to a lot of restaurants and other attractions. We could get to everything within walking distance.
What's Bad: The hotel was close to water, but the nearby beach off of Shoreline was very dirty. Other than that it was a nice location.
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-09-05
Review By: Elizabeth
What's Good: Bed was comfortable The pool was great
What's Bad:
Comments: great
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-05
Review By: Mei
What's Good: Nice bed, but need to pay for WIFI is really a down side.
What's Bad: WIFI 11.95 for 24Hr is really too pricey....
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-09-04
Review By: Ester
What's Good: posizione comoda, terraza con pool
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-08-30
Review By: Mohammed
What's Good:
What's Bad:
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-08-28
Review By: Darryl
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-08-27
Review By: David
What's Good:
What's Bad: I get free Wi-Fi at Motel 6 for $89.00 a night. For $256.00 a night Westin should have free Wi-Fi for guests. Parking should have been more reasonable also.
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-08-25
Review By: Verified Hotel Guest
What's Good: The friendly staff.
What's Bad: Rooms could be updated
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2017-08-22
Review By: Gloria
What's Good:
What's Bad:
Comments: no problem
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-08-21
Review By: Ricardo
What's Good: The room an the service
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Solo Traveler
Date of Review: 2017-08-20
Review By: Bethany
What's Good:
What's Bad: Staff was not welcoming and did not seem to want to be bothered with questions. We added breakfast through booking.com and it turned out that the hotel didn't honor it the way it was presented on website.
Comments: Of the five hotels we...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: family with young children
Date of Review: 2017-08-19
Review By: Jordan
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-14
Review By: Rafael
What's Good: Muy silenciosa la recámara!
What's Bad: El precio del estacionamiento muy alto!
Comments: Cómodo y útil para estancias...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-08-14
Review By: Junta
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-08-14
Review By: Scott
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-08-11
Review By: Charles
What's Good: Bathroom in need of update. Furniture tired.
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-08-07
Review By: Samantha
What's Good: Everything and more this is one of my favorite hotels.great veiw.pet friendly. Pool.gym plushed rooms staff excellent.
What's Bad: No
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Group Traveler
Date of Review: 2017-08-05
Review By: Ros
What's Good: The staff were amazing, always friendly and helpful. The room was lovely and clean and the beds were very comfortable
What's Bad: The picture shown on the booking.com website shows the Aquarium and not the hotel!!!! The hotel is lovely and should have its picture to view on the browser page
Comments: Great central hotel
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-08-05
Review By: Mohammed
What's Good:
What's Bad: Vary noyze
Comments: Poor
Customer Rating: 3.8
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-08-05
Review By: Verified Hotel Guest
What's Good: Staff were friendly, helpful and welcoming.
What's Bad: Bathroom was a little small for a family, but it would have been fine for a single person or couple and was not an issue for our short stay.
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Family with Young Children
Date of Review: 2017-08-04
Review By: Verified Hotel Guest
What's Good: Location was perfect for our needs. All the employees we encountered were very professional and very helpful. Although we didn't bring ours, the fact that they allowed dogs was nice.
What's Bad: Pool and spa were too small. At one time we counted 13 people in the 8 maximum spa. Very surprised that Internet was not included in the price of our room. Although not the hotels fault, dog poop in the parking garage.
Comments:
Customer Rating: 5
Review Description: Fair
Type of Traveler: Group Traveler
Date of Review: 2017-08-03
Review By: Colleen
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-08-02
Review By: Bradley
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-07-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2017-07-26
Review By: Lisa
What's Good:
What's Bad: The room was dirty, the bathroom was not clean, the shower curtain had mold, the pillows were lumpy, linens were not present, furniture was tired.
Comments: We will stay elsewhere.
Customer Rating: 2.9
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2017-07-24
Review By: Vicente
What's Good:
What's Bad: Having to pay for parking and wi-fi....
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-22
Review By: Vivien
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-21
Review By: Dr
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-07-21
Review By: Elba
What's Good:
What's Bad: customer service at check in, the lady could have been nicer. The air conditioning wasn't working, but the maintenance gentlemen were very nice and fixed it in 10 minutes. The carpet in the entry way of the room was torn.
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2017-07-21
Review By: Alex
What's Good: Great location. Very comfortable.
What's Bad:
Comments: Lovely location and hotel
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-21
Review By: Anonymous
What's Good: The staff was very friendly. The hotel was clean.
What's Bad: Parking cost 25$/day.
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-07-20
Review By: José
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-07-20
Review By: Anonymous
What's Good: Alle seitsemänvuotiaalle aamiaisen hinta olisi ollut 14 dollaria, muuten yli kaksikymppiä. Tämäntasoisessa hotellissa olettaisi, että aamiainen kuuluisi hintaan. Onneksi lähikortteleissa on kahviloita ja pikaruokapaikkoja.
What's Bad: Uima-allas on pieni ja vaikeasti löydettävissä. Huoneemme vastapäätä hissejä, joten ääniä kuului kaiken yötä.
Comments: Ei hinnan väärti.
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-07-18
Review By: Romli
What's Good:
What's Bad: Free internet was only at lobby but not in the room. Internet was also very slow. There was no mini fridge but just a cooler box
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: review category group of friends
Date of Review: 2017-07-18
Review By: Andrea
What's Good:
What's Bad: The pool is very small
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-18
Review By: Emiliana
What's Good: They put us near the haha room and a room with some dogs didn't realise they allow pets etc in that hotel and I am super allergic to dogs n cats.
What's Bad: Nothing at all thecrooms are too dark lightingbare very poor for seniors like us we need a brighter rooms notvrecommending to anyone
Comments: Never going back in that...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: family with young children
Date of Review: 2017-07-17
Review By: Caroline
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-07-14
Review By: Kay
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-07-13
Review By: Katsushi
What's Good: Bed が、凄く良かった。
What's Bad: Wi-Fi
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-13
Review By: Kellie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-12
Review By: Anonymous
What's Good:
What's Bad: Picketers out front were noisy due to Non union workers
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-07-12
Review By: Jose
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-10
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-06
Review By: Sandra
What's Good: Nada
What's Bad: La habitación vieja, con olor a humedad y lúgubre, el colchón muy malo, además cobran todo; el estacionamiento, el internet. Demasiado caro por una habitación tan pésima.
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2017-07-05
Review By: Lynn
What's Good: Room service breakfast was perfect. Bed was comfy. Pet friendly! I don't mind spending about more for parking or breakfast since dog stayed free.
What's Bad: Room linens weren't super white...some stains? Room smelled like a smoker occupied it previously. Our clothes smelled terrible when we came home. And bathroom/shower faucets could be updated.
Comments: Not bad! Pet stays free!
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-05
Review By: Anonymous
What's Good: Comfortable bed
What's Bad: My room didn't have body lotion. The shower tiles weren't clean. There was mold in the shower grout.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-07-04
Review By: Pierre
What's Good: Wat mij niet beviel was het feit dat we alles moesten bij betalen omdat we via booking geboekt hadden. Is in Amerika vaak!
What's Bad: Zie boven
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-06-25
Review By: Tarcisio
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-06-24
Review By: Stevie
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-06-23
Review By: Michelle
What's Good:
What's Bad: The parking was very crapped.
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-06-22
Review By: Josh
What's Good: The cleaninless and the comfort in the room. Nice employees
What's Bad: I didn't like having to pay for Internet and parking. The fridge also wasnt working.
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-06-21
Review By: Mathias
What's Good: nichts
What's Bad: extrem unfreundliche Dame am Empfang, die 15 min damit beschäftigt war irgendwelche Daten von mir abzugleichen. Zimmer mäßig und laut neben dem Aufzug. Parkplatz für Motorrad 25,-$. Liegt genau gegenüber einer Kongress Halle und ist auch nur dafür zu gebrauchen. Long Beach insgesamt auch nur zum schnellen durchreisen wert. Insgesamt eine viel zu teure Location...
Comments: schrecklich
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: solo traveller
Date of Review: 2017-06-20
Review By: Anthony
What's Good:
What's Bad: we did not received the reasonable accommodation that was requested through booking.com. We requested a King size bed and received two twin beds. The Westin staff did not immediately accommodate us. Our sleep on Friday night was horrible. The following day the staff moved us to another room with a King size bed, and it had ants in the bed. Next the staff moved us to another room and it had open coffee creamer that appeared to be sitting in the containers for a long time. I know that the standards for the Westin Hotel have a long history of excellent accommodations, however the hotel was unsatisfactory and should be closed and inspected for cleanliness and checked for pest.
Comments: Poor
Customer Rating: 3.3
Review Description: Poor
Type of Traveler: young couple
Date of Review: 2017-06-19
Review By: Angel
What's Good: We didn't have any breakfast cause I don't think they offer any and if they do nobody told us.
What's Bad: The hotel cleanliness was excellent.
Comments: The beds are really comfortable...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-06-19
Review By: Richard
What's Good:
What's Bad: No free wifi
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-06-17
Review By: Ricardo
What's Good: Everything was great!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-06-14
Review By: Anonymous
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-06-14
Review By: Richard
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-13
Review By: Marie
What's Good: I like everything,from checking to cleanliness. just those remarks below.
What's Bad: It was to noisy in the Hallway all night...and the pillow was to hard...
Comments: We enjoyed our stay
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-06-09
Review By: Carla
What's Good: La ubicación es muy buena.
What's Bad: Las computadoras del Lobby no funcionaron para hacer check in al aeropuerto.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-06-06
Review By: Kalifa
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-06-05
Review By: Heidi
What's Good: The staff was the VERY BEST!!!!
What's Bad:
Comments: Westin in Long Beach is...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-06-05
Review By: Quincy
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-06-04
Review By: Christopher
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-23
Review By: Anonymous
What's Good:
What's Bad: The style is vey outdated. No USB ports for charging. AC was not cold at all. Fridge was lukewarm.
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2017-05-22
Review By: Charlotte
What's Good: tres bien placé ! accueil très correct ! chambre très grande ! A proximité de tout !
What's Bad: le parking payant
Comments: bien placé
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-05-20
Review By: Debra
What's Good: Bed very comfortable.
What's Bad: We booked a room with a King Size bed on line w booking.com. Did not come up on my confirmation so wrote it in comments. Was also supposed to have mini bar and sitting area. We get there and there are no King beds. Said we booked double bed room. No Mini bar. Empty fridge. Sitting area one chair. Feel like was a bait and switch with booking.com. They should let You know if what you checked is not available.
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-05-19
Review By: Ignacio
What's Good: Todo muy bien
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2017-05-13
Review By: Anonymous
What's Good: Bed was very comfortable
What's Bad: Location of elevator
Comments: Long Beach
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-05-06
Review By: Mark
What's Good: The privacy, the comfortability, the roomy bathroom, the coffee, the excellent food, the lovely staff.
What's Bad: Free wifi would have been nice Didn't like the payments that came on to our credit card when we had already paid for the room. Thought this was an unusual thing for a hotel to do and have never seen this before. Makes no sense to us.
Comments: Go the Westin!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-06
Review By: Bingxue
What's Good: Location, workout room and outdoor swimming pool were great.
What's Bad: Parking fee is $25/night, a little bit expensive. And there is no free wifi in the room, only available at the lobby.
Comments: Good location
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-05-02
Review By: Carlos
What's Good:
What's Bad:
Comments: Weekend getaway
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-05-01
Review By: Natasha
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-04-30
Review By: Longbeach
What's Good: Centro Fitness - Piscina
What's Bad: Colazione, Ristorante
Comments: Posizione Ottima per Centro Congressi....
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-04-29
Review By: Francelina
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-04-25
Review By: Cordell
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-23
Review By: Dan
What's Good:
What's Bad: We had wanting a King bed but they only had doubles
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-20
Review By: Caitlin
What's Good: The room was very nice and the room service is amazing! And the location is great! The only thing that was confusing was the parking. We had to pay for parking, $25 a night and $15 for the day, but I didn't know we had to pay for parking, they didn't explain it to us when we checked in, so it was a little confusing and I was surprised that we had to pay for parking even though we were guests of the hotel. But overall it was a great experience!
What's Bad: The parking was confusing. You have to pay $25 a night, even if you are a guest. They didn't tell us that when we checked in, so it was a little confusing.
Comments: Great!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-19
Review By: Anonymous
What's Good: The bed was so comfortable that it made it difficult to get up in the morning.
What's Bad: My room did not have a TV remote. I had to call twice to have someone deliver a TV remote. When it was delivered it worked only for a few minutes. I left it at the front desk on my way to a meeting and when I came back it was fixed.
Comments: no title
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-04-17
Review By: Anonymous
What's Good: Bed and pillows
What's Bad: I really wish that the hotel would have disclosed that this was Grand Prix racing weekend (the race is for days/into the night/directly across the street). I understand that most people may have known this, I did not and was in town for other reasons. The noise was exhausting and stressful. The staff (especially the valet staff) is courteous and helpful.
Comments: Noise disclosures, please.
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-04-10
Review By: Ahmed
What's Good: Staff so friendly
What's Bad: Money value is way too high to what provieded, lettraly you have to pay for everything, parking, WIFI, even the water, and the hotel is soo ordinary, i was way below my expectation.
Comments: Doesnt worth what I paid
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-04-10
Review By: Maria
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-06
Review By: Thomas
What's Good:
What's Bad:
Comments: Okay
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: family with young children
Date of Review: 2017-04-05
Review By: Ken
What's Good: Location.
What's Bad: They charge for wifi. One of few major hotel changes in world doing so
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-05
Review By: Diana
What's Good: lOVE THE BED AND PETS WERE NO CHARGE. It is annoying to pay for pets when they are hypo allergenic and trained.
What's Bad:
Comments: Will stay here again and...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-04-01
Review By: Elsa
What's Good: Staff was attentive and friendly and the hotel was spotless
What's Bad: Paying for parking and wifi
Comments: Great stay
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-03-29
Review By: Ryan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-03-27
Review By: Lucy
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-03-17
Review By: Michael
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-03-17
Review By: Vladimir
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-03-10
Review By: Gabi
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2017-03-03
Review By: Marie
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-02-27
Review By: Rene
What's Good: Staff was very friendly and very helpful
What's Bad: Parking was a bit pricey
Comments: Great location, no need for...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-02-22
Review By: Priscilla
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-02-20
Review By: Bridgette
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-02-20
Review By: Shiela
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-01-30
Review By: Olga
What's Good:
What's Bad: Tv selection. Limited
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-01-25
Review By: Dejon
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-01-24
Review By: Teresa
What's Good: The breakfast buffet, bar, restaurant and gym were fantastic! I highly recommend this hotel.
What's Bad:
Comments: Great hotel & location!!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-01-23
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-01-22
Review By: Aurora
What's Good: ubicacion
What's Bad: costo del servicio del internet que en teoría debería proporcionarse inmerso en lo que pagas
Comments: costo del internet
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-01-10
Review By: Ken
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-01-08
Review By: David
What's Good: Location
What's Bad: Reception , mold smell in room, charging for auto parking
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-01-04
Review By: Steven
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-03
Review By: Wayne
What's Good:
What's Bad: New Year's Eve the bar closed at 11:30! Really
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: review category group of friends
Date of Review: 2017-01-03
Review By: Peter
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-01-02
Review By: Markus
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-01
Review By: Danielle
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-12-30
Review By: Cheoleun
What's Good: 좋은 전망과 훌륭한 시설이 좋습니다.
What's Bad: 게스트에게 주차요금을 받는건 좀 아쉬웠습니다.
Comments: 롱비치의 아름다운 석양과 웨스틴 호텔
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-12-30
Review By: Onur
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-12-28
Review By: Alejandro
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-12-28
Review By: Arnold
What's Good:
What's Bad:
Comments: It was great , the...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-12-28
Review By: Shannon
What's Good: Great location. Friendly staff. The manager changed our room so our daughter can get a perfect view of all the lights across the street.
What's Bad: The restaurant in the hotel wasn't good. But the staff gave over the top service!
Comments: Great stay!
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-12-28
Review By: Cathy
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-12-26
Review By: Greg
What's Good: The customer service helped fix all the problems that booking.com had made. Very friendly and accommodating of errors booking had made in the reservation. Positive and friendly staff.
What's Bad: Booking.com could have properly made the reservation so my partner wouldn't have had to wait an hour before my arrival. As she showed up they could not find my booking or pin number. As booking entered it improperly.
Comments: amazing hotel. booking.com hasn't even...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-22
Review By: Jörg
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-12-15
Swimming Pool
Fitness Center
Pets Allowed
Non Smoking
Handicap Accessible
Business Center

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