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Westin Resort, Puerto Vallarta


A private beach with pergolas, two outdoor pools, a hot tub and plush Heavenly Beds welcome our guests to The Westin Resort & Spa, Puerto Vallarta, which also has a spa on-site and provides complimentary parking. The beachfront Westin Resort & Spa has 280 rooms in a series of buildings with various heights, surrounded by lush tropical foliage. The spacious accommodations feature balconies, colonial Mexican furnishings, plush Heavenly Beds and flat-panel TVs. Some rooms include ocean views. The resort has two palm-lined, outdoor pools, a swim-up bar, outdoor hot tub, three lighted tennis courts, kids’ club, luxury spa, steam bath, sauna, souvenir shop, concierge desk, gym and business center. This is one sweet stretch of sand: the private beach has pergolas and offers water sports for additional fee. Dining includes a seafood/steak restaurant, Mexican restaurant with a rooftop terrace and indoor bar with seasonal live entertainment. Pets under 40 pounds are welcome for no additional fee. The resort charges a fee for beach amenities, access to the fitness center, tennis, spa and kids’ club and high-speed internet service. Self-parking is free of charge. Westin Resort & Spa is about one-and-a-half miles south of Puerto Vallarta International Airport, and four miles north of Puerto Vallarta. our guests praise The Westin Resort & Spa, Puerto Vallarta as an “awesome hotel” with a “simply great atmosphere,” “very friendly” staff and “tasty” breakfast, which altogether provide “one of the most amazing experiences” in the area.

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Regular Price $170


Price
$115
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Neighborhood Marina Airport - Hotel Zone
Regular Price 170
Review Rating 9
Country Mexico
Category
Review By: Alex
What's Good: great friendly staff
What's Bad: beach could use less pushy vendors
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-12-10
Review By: E
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-12-10
Review By: María
What's Good: Las instalaciones
What's Bad: La comida es carísima y pésima
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-12-10
Review By: Brent
What's Good: The Weston is on the beach in the Marina Vallarta area within walking distance to a lot of restraunts in the Marina. It is beautiful place! Nice Pools, lots of palm trees and very safe feeling.
What's Bad: We liked everything!
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2017-12-08
Review By: Verified Hotel Guest
What's Good:
What's Bad: Pay for wireless in rooms/ restaurant/ pool.
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Family with Young Children
Date of Review: 2017-12-08
Review By: Verified Hotel Guest
What's Good: Great location, right across the street from dozens of great restaurants on the mile-long marina promenade. Pools are awesome for kids and adults. The beach seating is perfect and beautiful. Great bar staff and delicious food at the pool or beach.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2017-12-08
Review By: Mario
What's Good: The staff and activities are great. Their side of the beach is small but nice and clean. There are piers with stores and restaurants with better prices and more authentic food just across the street.
What's Bad: Their food is
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2017-12-08
Review By: Anahita
What's Good: Perfect view. Calm. Super safe for a solo female traveler. Very nice staff. Price was amazing.
What's Bad: Not really. Everything was very good. There was not much entertaining, but very nice place for relaxation and very nice rooms and nice staffs. I'm very staisfied.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Solo Traveler
Date of Review: 2017-12-08
Review By: Verified Hotel Guest
What's Good: The Hotel Made a special day for my children for their Birthday's there were gifts in the room and a special Tepee tent set up for them.
What's Bad: Kids Pool was under construction and was not disclosed to us before trip.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2017-12-08
Review By: Verified Hotel Guest
What's Good: The staff were very friendly, helpful, and accommodating. The food was exceptional, and enjoyed in several venues. The view and amenities (pool, pool venues/vendors, and hotel layout) were wonderful.
What's Bad: My room was heavily loaded with mosquitoes. I placed a towel under the door jam to try and keep them out. It is an exterior access layout, but they offered no resolution. Tree frogs VERY loud, but that's nature. Many bug bites. Wifi very pricey.
Comments:
Customer Rating: 8
Review Description: Very Good
Type of Traveler: Solo Traveler
Date of Review: 2017-12-08
Review By: Norman
What's Good: the architecture, the art, the landscaping the space
What's Bad: no!
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler:
Date of Review: 2017-12-08
Review By: Mariaisabel
What's Good: Wonderful facilities, excellent location, superior customer service by this hotel staff in all areas!
What's Bad: Everything was great!
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Family with Young Children
Date of Review: 2017-12-08
Review By: Verified Hotel Guest
What's Good: Upgrade and water view
What's Bad: Damp sheets and dirty coffee pot
Comments:
Customer Rating: 5
Review Description: Fair
Type of Traveler: Traveling as Couple
Date of Review: 2017-12-08
Review By: Verified Hotel Guest
What's Good: Staff was very friendly and even upgraded us to ocean view rooms. They called taxis for us every time we went out so no hassles.
What's Bad: Bedding was a little humid but it was hurricane weather so not their fault.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Young Children
Date of Review: 2017-12-08
Review By: Tim
What's Good: The swim up bar is convenient and beautiful. The grounds are well kept.
What's Bad: It's a very large hotel so the distance between the lobby and rooms is pretty far.
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Traveling as Couple
Date of Review: 2017-12-08
Review By: Joy
What's Good: Price exceeds expectstions
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Group Traveler
Date of Review: 2017-12-08
Review By: Gary
What's Good: This is a great getaway location for a quick winter break the Hotel is close to the airport with all support services in the immediate area. The grounds and pool area are fantastic.
What's Bad:
Comments:
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: Traveling as Couple
Date of Review: 2017-12-08
Review By: Verified Hotel Guest
What's Good: the front desk was excellent and very helpfull, it was my birthday and, she upgraded room..., and a cake delivered to my room, too. Everything was wonderful with the Westin, I'd definitely return!
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Solo Traveler
Date of Review: 2017-12-08
Review By: Claudette
What's Good: Ambiance and the décor of the hotel really nice.Offer buffet breakfast, really nice gymn and water Zumba.
What's Bad: the hotel was beautiful and the staff was really nice. It would have helped if the staff had a better command of the English language. I realize I was in a Mexican country but all the tourist are not Spanish speaking. Only three channels that was English
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Solo Traveler
Date of Review: 2017-12-08
Review By: Shelly
What's Good: Beautiful grounds and pool area is fabulous with swim up bar and oceanside bar. Friendly staff.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Family with Teens
Date of Review: 2017-12-08
Review By: Edward
What's Good: I liked the activity director,. He made the stay fun. Water aerobics, volleyball & ping pong tournaments.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Solo Traveler
Date of Review: 2017-12-08
Review By: Verified Hotel Guest
What's Good: Beautiful hotel, very clean, and wonderful staff.
What's Bad:
Comments:
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: Group Traveler
Date of Review: 2017-12-08
Review By: Adeel
What's Good: Bed, views from balcony, resort pool
What's Bad: Ants everywhere in the room, spa was terrible as the woman working there was rude
Comments: I will return but not...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-12-08
Review By: Kurt
What's Good: The housekeeping was excellent. Room was spacious and there was enough supplies of everything. The view was great. The property was excellent. Loved the beachfront restaurant, very relaxing atmosphere. The staff were super - from check in to check out. Food in the main restaurant was good and the bars are well stocked.
What's Bad: Wi-Fi should be complimentary in the 21st century, seriously. Wish there was a printed TV channel guide. The room could also do with a little more light in the evening, was just one lamp. Did feel a little dated but nothing to put you off having a great stay.
Comments: Wonderful stay. Was for business...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-12-08
Review By: Sara
What's Good: Las albercas muy limpias y con muy buena temperatura
What's Bad: Los precios excedidos en relación a los alimentos y bebidas en comparación con otros hoteles de su mismo nivel
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-12-07
Review By: Marcus
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-06
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-12-04
Review By: Billy
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-01
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-12-01
Review By: Edward_vii
What's Good: Todo Excelente, sobre todo en la recepción, nos atendió María del Carmen y la atención fue de lujo, la super recomendamos, en otros hoteles deberían tener personal así de amable, volvería a hospedarme aquí sin reservas. Everything!!!, Specially Hostess María del Carmen was excellent and polite!!
What's Bad: Everything was excellent!!
Comments: Awesome!!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-12-01
Review By: Mar
What's Good: Está limpio y la relación calidad precio es muy buena
What's Bad: Que al tener un grupo en el hotel, la atención a los demás huéspedes disminuye considerablemente.
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-12-01
Review By: Sally
What's Good:
What's Bad: Starting to be less than highly rated. Too many small items to be corrected although any request for a fix was promptly attended to.
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-11-29
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-11-29
Review By: Richard
What's Good: Facilities were impecable
What's Bad: They didn’t respect the price offered on booking.com...overcharged twice as much. Called the hotel to settled this matter, but never was resolved...all of the sudden they were not able to contact accounting department...B.S.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-28
Review By: Don
What's Good: Nice, clean rooms, beautiful property, good food, good location, friendly and helpful service
What's Bad: Food options could have been better
Comments: Wonderful vacation spot for our...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-11-28
Review By: Lorena
What's Good: Perfecto mantenimiento e instalaciones, inigualable servisio
What's Bad: resarvar tan pocos dias
Comments: Plascido, relajante
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-11-28
Review By: Irina
What's Good:
What's Bad: The AC smells moldy - needs to be cleaned more often, I guess.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-11-27
Review By: Alfref
What's Good: Expectation rendered with a huge smile
What's Bad: what is there not to like........Staff are professional great
Comments: Myself and my wife are...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-11-27
Review By: Walter
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-11-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-11-26
Review By: Eliseo
What's Good:
What's Bad:
Comments: Excelent ! We celebrate our...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-11-24
Review By: Alejandro
What's Good: Muy buena atencion de todo el personal
What's Bad: Precio para las canchas de tenis excesivamente alto
Comments: Muy recomendable
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-11-24
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-22
Review By: George
What's Good: Lovely
What's Bad:
Comments: We truly enjoyed our stay
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-20
Review By: Karen
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-11-20
Review By: Bernard
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-11-20
Review By: Mark
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-11-19
Review By: Jme
What's Good: The reception desk and the concierge were wonderful, informative, and helpful. They went above and beyond the call of duty to make us feel like VIPs. The size of the balconies were great (so many hotels have cramped balconies, but not this hotel) and they were a perfect place to catch the views/sunsets.
What's Bad: It would have been nice if the rooms had free wifi rather than just the common spaces.
Comments: I'd stay here again!
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2017-11-16
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2017-11-16
Review By: Sandra
What's Good: Got a club room for free breakfast and happy hour daily.
What's Bad: It’s so humid that the room is actually wet
Comments: Amazing property in a beautifull...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-11-15
Review By: Manuela
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-11-15
Review By: Andres
What's Good: Buen servicio muy buena piscina tiene playa privada y tiene buenos alrededores
What's Bad: El edificio es viejo
Comments: Buen hotel para una estadía...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-11-15
Review By: Rodrigo
What's Good:
What's Bad:
Comments: Satisfactorio!
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-11-15
Review By: Enrique
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-11-14
Review By: Clement
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2017-11-13
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-11-13
Review By: Priscila
What's Good: La alberca y la playa están súper. Y el cuarto con una vista hermosa!
What's Bad: Que renten los camastros con piso de madera. Y que encontramos una cucaracha en el cuarto.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-11-13
Review By: Luis
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-11-12
Review By: Yuly
What's Good: Great place!!! Clean, nice decorations, clean pools, love the hotel!!
What's Bad: WiFi extremely expensive
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-11-07
Review By: Cecilia
What's Good: Esta limpio y cercano al aeropuerto.
What's Bad: El desayuno se me hizo caro para la calidad de lo que pedí. La iluminación falta un poco mas en pasillo entrada. El contacto para secadora en baño esta un poco complicado xq interruptor de corte. No tiene mucha playa, por las rocas.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-11-07
Review By: Frank
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-11-06
Review By: Razura
What's Good: Bonita vista, playa tranquila, lobby muy agradable.
What's Bad: No tuvieron cama grande, juntaron 2 camas, pero era incómodo en la división. El cuarto prometia vista completa al mar, pero estaba en la orilla del edificio, y se bloqueaba la mitad de la vista.
Comments: Buena experiencia, sin ser grandiosa.
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-11-06
Review By: Veronica
What's Good: El personal muy atento y amable, sobre todo Pepe el concierge.
What's Bad: El cuarto que nosotros reservamos por booking no había disponibles, esto es más culpa de booking que del hotel. El desayuno a la carta feo, pedimos unos huevos benedictinos con un pan frío y una salsa dura. Un beagle con salmón igual con el pan mal tostado y frío.
Comments: Hotel muy agradable, comida no...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-11-06
Review By: Mariana
What's Good:
What's Bad:
Comments: Excelente opcion para descansar! Muy...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-11-06
Review By: Sergio
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-11-03
Review By: Francisco
What's Good:
What's Bad: EL COBRO POR EL USO DE INTERNET ES CARO Y NO FUNCIONABA BIEN EN LA ZONA DE ALBERCA, SE TRABABA
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-10-31
Review By: Anonymous
What's Good: Staff was very friendly and accommodating. You will definitely need to take a cab to a destination or downtown if you want to see more of PV or eat somewhere other than the hotel. Beach lounging was nice. It was a great value for a night before heading to the airport.
What's Bad: We a ate the menu on the beach and by the pool. It tasted like pre prepared frozen food :/
Comments: Easy accommodations, nice views
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-10-30
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-10-30
Review By: Mayito
What's Good: La amabilidad del personal y tienen la mejor alberca para disfrutar
What's Bad: La comida es regular
Comments: Deliciosas Vacaciones
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-29
Review By: Anonymous
What's Good: Alberca
What's Bad: Comida
Comments: Ricas vacaciones
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-29
Review By: Sammy
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-10-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Descansada
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-10-24
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-10-22
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2017-10-21
Review By: Sandy
What's Good: La arquitectura es preciosa
What's Bad: El precio estipulado en el buscador de internet diferio un 35% con el realEl wifi te cuesta 23dlls al díaEl personal se esmera muchísimo con el turista extranjero, mi llave se desconfiguro y no me creían que me estuviera hospedando ahí, hasta me pidieron ife pasaporte etc etc.No había hielo en el hotel y para usar el minirefri había un cargo extra.
Comments: Westin Regina Vallarta por Booking.com
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-10-20
Review By: Victoria
What's Good:
What's Bad:
Comments: Los niños muy contentos ,...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-10-19
Review By: James
What's Good: Breakfast was great, lots of items to choose from.
What's Bad: When we booked our hotel it clearly stated on the website that "breakfast was free", it also is printed on my reservation printout. When I arrived at the hotel they said that the email they received does not show "free breakfast". We spoke with several people that day at Booking.Com and they said they would reimburse us for the breakfast cost. So we had to pay for the breakfast with out credit card and now I am asking you how do we send in the receipts for reimbursement.
Comments: Great
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-17
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-10-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-12
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-10-11
Review By: Sophie
What's Good: Nice staff , great views ,very close to the airport
What's Bad: There were ants in the room, the location is near the marina where there is no much restaurants and things to do in the evenings.. Will be suitible for who is looking for quite place
Comments: Nice and quiet hotel
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-10-10
Review By: Anonymous
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: mature couple
Date of Review: 2017-10-10
Review By: Zarina
What's Good: la habitacion, la alberca el servicio del personal
What's Bad: no me gusto que en la barra de alberca no habia musica, y que desde miercoles 4, jueves 5 y viernes 6 no habia musica en el lobby cuando uno quiere algo de alegria musica porque estas de vacaciones, no se, se me hizo que no habia ambiente y teniamos que salir :( del hotel el telefono de mi habitacion 829 nunca funciono ni el tel del baño, nunca me pude comunicar al looby fue molesto solo se necesito 1 dia pero tuvimos que bajar.
Comments: muy agusto, muy bonito
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-10-10
Review By: Abraham
What's Good: El cuarto excelente
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-10-03
Review By: Rodrigo
What's Good: Que tiene buena vista comida muy mala
What's Bad: Desayuno y comidas muy malas y caras
Comments: Regular no lo recomiendo
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-10-03
Review By: Lic
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-10-03
Review By: Maria
What's Good: El ambiente es muy agradable
What's Bad: El buffet
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-09-30
Review By: Anonymous
What's Good: The bed was nice and comfortable.
What's Bad: Maybe their jacuzzi a little more harder.
Comments: Everything was good I will...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-09-29
Review By: Raul
What's Good: Todo, el personal amable, la habitación muy cómoda y limpia, la alberca.
What's Bad: El agua del mar estaba muy sucia
Comments: Excelente
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-29
Review By: Edith
What's Good: Ubicacion y precio fueron lo mejor
What's Bad: El servicio en Alberca tardado. La habitacion algo viejita.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-09-26
Review By: Raul
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-09-26
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2017-09-23
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-19
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2017-09-19
Review By: Omar
What's Good: El servicio
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-18
Review By: Happy
What's Good:
What's Bad:
Comments: Excellent
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-14
Review By: Anonymous
What's Good:
What's Bad:
Comments: Excelente opcion!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-09-14
Review By: Viridiana
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-09-13
Review By: Gabriel
What's Good: Todo perfecto, buscan consentir y mimar al huésped al 110%
What's Bad: La playa le faltó un poco de amplitud
Comments: La mejor vacación que he...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-12
Review By: Anonymous
What's Good: Me encantó la tranquilidad que se siente en todo el complejo, muy seguro, la comida de alta calidad y las albercas son muy amigables para niños de todas las edades.
What's Bad: Todo me encantó
Comments: Excelente lugar para descansar
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-09-12
Review By: Masuo
What's Good: テラスからの景色も良く、テラスバスが気持ちいいです。 部屋も清潔で快適に過ごせました。
What's Bad: テラスに白いトカゲが出ました。可愛いサイズだったので捕まえましたが、7階なのにびっくりしました。
Comments: MUy Bien!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-09-11
Review By: Miguel
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2017-09-09
Review By: José
What's Good: tuvimos un percance con el aire acondicionado en la habitación, y nos cambiaron a otra mejor, muy amables y buenos profesionales
What's Bad:
Comments: Superb
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-09-06
Review By: Jorge
What's Good: perfecto en general
What's Bad: todo excelente
Comments: comodidad en general
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-09-06
Review By: Juan
What's Good: Esta rico el hotel , camas y albercas. Gracias
What's Bad: Solo fui 1 dia , iremos mas en otra ocasion
Comments: De paso , me cam...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-09-04
Review By: Diana
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-09-03
Review By: Jonathan
What's Good: T
What's Bad: Lo unico malo es que te quieren cobrar por el wifi en las avitaciones. 200+ pesos por dia.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-30
Review By: J
What's Good: Todo excelente
What's Bad: La playa del hotel el agua esta muy sucia y por la especie de animales malos que contiene el agua
Comments: Muy bonito Pueto vallarta
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-08-30
Review By: Guillermo
What's Good:
What's Bad:
Comments: Excellent service. the staff was...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-08-29
Review By: Anonymous
What's Good: Awesome swimming pool. Breakfast is served until midday. Open air concept of the hotel is nice.
What's Bad: A little bit too far from the dance venues. The prices of the spa are super expensive.
Comments: Great hotel for a getaway
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-08-29
Review By: Ivonne
What's Good: Me encanto el diseño del Hotel
What's Bad: Que no tienen personal para estacionar tu coche , el internet tiene costo extra , igual que las palapas de 50 USD , cancha de tenis costo extra y aparte la renta de las raquetas , aparte me querían cobrar por un agua que cuando llegue a la habitación no estaba, aún así hicieron el cargo , ya se aclaro y lo cancelaron , pero que incomodo tener que estar contando las cosas cuando llegues a la habitación .
Comments: Precio- Calidad nos se justifica
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-08-29
Review By: Guadalupe
What's Good:
What's Bad: The fact that I had to pay for wifi that had poorly connection.
Comments: We were very pleased at...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-08-28
Review By: Opk
What's Good: Les œufs et le bacon sont tellement préparés à l'avance que cela devient du plastique. Pas de pain frais
What's Bad:
Comments: J'aime le personnel qui est...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-08-28
Review By: Oscar
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-08-28
Review By: Jose
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-08-28
Review By: José
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-08-25
Review By: Jose
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-08-25
Review By: Zyops
What's Good:
What's Bad:
Comments: Excelente lugar para vacacionar en...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-08-25
Review By: Jasmine
What's Good: The staff was great! Property was beautiful! Everyone was so nice and helpful with everything we needed. Oh! It would have been nice to have more activities on the resort. That's about it!
What's Bad:
Comments: Wonderful Stay! Will stay again...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-08-24
Review By: Alison
What's Good: The luxurious rooms and quality bedding, vast bathrooms and the overall experience.
What's Bad: Having to pay to use the gym facilities, this was not the case the last time we visited.
Comments: Fabulous return to a much...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-24
Review By: Josue
What's Good: la alberca y el hotel en general
What's Bad: un poco incomodos los colchones y almohadas mas grandes
Comments: muy buen lugar para ir...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-08-24
Review By: Gerardo
What's Good: La habitacion, alberca y personal excelente
What's Bad: Las bebidas a como las sirven no se antojan mucho...obviamente el precio del hospedaje es elevado.. hubieramos querido quedarnos mas, pero si esta carito
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-23
Review By: Rosalba
What's Good: ME ENCANTO SU ALBERCA SUS HABITACIONES E INSTALACIONES Y NO PUDE DISFRUTAR SU DESAYUNO YA QUE ME PARECIÓ ALTO LOS PRECIOS DEBERIA ESTAR INCLUIDO EL DESAYUNO
What's Bad: TODO ME GUSTO EXEPTO SOLICITE UNA NOCHE MÁS Y SEGÚN EN MI RESERVA SI SOLICITABA UNA NOCHE MÁS OBTENIA DESCUENTO.
Comments: ME ENCANTO .......SU PERSONAL SUPER...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-08-23
Review By: Anonymous
What's Good: La alberca
What's Bad: Todo excelente
Comments: Excelente hotel
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-08-23
Review By: Alberto
What's Good: La comodidad de las camas excelente, muy buena TV
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-08-22
Review By: Susan
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-08-21
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-08-21
Review By: Gilberto
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-08-20
Review By: Mary
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2017-08-17
Review By: Lorena
What's Good: The pool and gardens.
What's Bad: The odour in the room, the floor in showr and bathtub not so slippery, no door in the shower, no plastic bags in the garbage canisters, etc. No free WiFi and the cost excesive.
Comments: Dissapontment
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-08-15
Review By: Julio
What's Good: La alberca
What's Bad: el olor de las almohadas
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-08-15
Review By: Leticia
What's Good: La ubicación y la playa
What's Bad: Que los impuestos no estaban incluidos en el precio
Comments: Los servicios del hotel muy...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-08-15
Review By: Kevin
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-08-14
Review By: Emilia
What's Good: Las albercas
What's Bad: Muy caro los alimentos en general, Las almohadas espantosas
Comments: Muy bonitos recuerdos
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-08-14
Review By: Raul
What's Good: La Habitacion muy amplia y Comoda
What's Bad: Falta de mantenimiento en algunos aspectos de la habitación e Internet de paga
Comments: Viaje de Verano 2017
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-08-14
Review By: Salvador
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-14
Review By: Michael
What's Good: Very nice hotel but a little secluded for our taste.
What's Bad:
Comments: Great for a couple of...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-12
Review By: Sandrine
What's Good: Very pleasant staff, not pushy at all with consumption
What's Bad: Small pebbly beach
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-08-11
Review By: Nadia
What's Good: El confort que brinda el hotel
What's Bad: Los precios muy elevados y hay muchos erisos en la playa
Comments: Comodidad y estilo
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-11
Review By: Araceli
What's Good: El gimnasio, muy bien equipado. Buena variedad en Room Service
What's Bad: Mejorar la limpieza, habia una cucaracha en la habitacion
Comments: Confortable
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-08-10
Review By: María
What's Good:
What's Bad: Los precios de alimentos y bebidas muy elevados
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-08-09
Review By: Alfredo
What's Good: LA ATENCION DE SU PERSONAL INCREIBLE,DEFITIVAMENTE MEXICO EL MEJOR LUGAR PARA TOMAS ESTE DESCANSO
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-08-08
Review By: Pilar
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-08
Review By: Sergio
What's Good: Everything was easy access to any place
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-07
Review By: Aurora
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-07
Review By: Alejandro
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-08-07
Review By: Angela
What's Good: Las piscinas muy limpias, la cama suuuper cómoda, playa limpia y tranquila, elevador limpio, botones, recepcionista y camarera muy amables. Excelente servicio!!!
What's Bad: El piso entre piscina y recibidor resbaloso en caso de lluvia, aún y con el camino sintético que colocan en esos casos.
Comments: Westin Resot = confort total...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-06
Review By: Alejandro
What's Good: el yacusi y la alberca
What's Bad: que los meseceros son muy incistentes dan muchas vueltas
Comments: nos la pasamos muy bien...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-05
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-05
Review By: Michel
What's Good: La amabilidad de las personas todo estuvo muy bien y sobre todo el Ambiente agradable para mis hijas
What's Bad: Que cierra muy temprano la alberca
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-08-04
Review By: Anuhar
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-08-04
Review By: Pedro
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.5
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-08-03
Review By: Ana
What's Good: Las playas
What's Bad: La comida
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-08-02
Review By: Hector
What's Good:
What's Bad:
Comments: Oldie But Goodie in the...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-08-01
Review By: Keith
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-08-01
Review By: Sergio
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-08-01
Review By: Roberto
What's Good: The serenity that the hotel amplified throughout it property. The calm design of display of the facilities outdoor pools while still in the mist of so many you felt and remained tranquil. Also how the staff greeted you in passing and willingness to assist in anyway.
What's Bad: I would enjoy if the availability of the pool and bar were more present at later hours or that Breakfast was provided for those staying.
Comments: I would have enjoyed more...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-07-28
Review By: Evangeldian
What's Good: Josefina and team were very accommodating for my 50th birthday... Everyone was very hospitable, professional and nice during my stay.
What's Bad: More insect/bug control...I had ants and a huge cockroach in my room
Comments: Westin Puerto Vallarta was a...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-07-28
Review By: Sirenita2017
What's Good: En general la habitación, la cama rica y la bañera también
What's Bad: La habitación olía a humedad, los precios de todo lo demás era exagerado
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-28
Review By: Juan
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-07-28
Review By: Roberto
What's Good: Muy buena atencion,la vista hermosa,mucha limpieza y comodidad. Lo recomiendo al 100%
What's Bad:
Comments: Relajacion Total
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-27
Review By: Jorge
What's Good: La vista desde el balcón de la habitación
What's Bad:
Comments: Muy buen Hotel
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-27
Review By: Anonymous
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-07-27
Review By: Garacos
What's Good: Casi todo para gente extranjera
What's Bad: Los precios excesivos
Comments: The westin (gringo)
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-07-26
Review By: Adriana
What's Good: la playa. excelente para nadar
What's Bad: el precio de algunos servicios. 75 pesos por un agua bonafont de litro y medio se me hace exagerado
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-07-25
Review By: Vladimir
What's Good: La alberca y las instalaciones de playa
What's Bad: Que cobren el servicio se WIFI en la habitación.
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-07-25
Review By: Moises
What's Good: Spacious and clean hotel, friendly staff, great pools for all family
What's Bad: Have to commute to go to a decent grocery store
Comments: Gr8 place in Marina Vallarta!!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-24
Review By: Sandra
What's Good: Todo increíble y muy bonito, el servicio maravilloso
What's Bad: No me incluye wifi , tuve que pagar cuota extra
Comments: Excelente
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-24
Review By: Ma
What's Good: La playa
What's Bad: La limpieza
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-23
Review By: Daniel
What's Good:
What's Bad:
Comments: Bon voyage
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-23
Review By: Martha
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-07-23
Review By: Vanessa
What's Good: Over all everything was amazing !!!! Would definitely stay here again !!
What's Bad: That there was no shuttle to the hotel from the airport
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-21
Review By: Diana
What's Good: The staff members are very friendly and professional. The food and drinks were very good and the grounds were well kept.
What's Bad: Offering free internet in the rooms would be an added perk. If you did not purchase internet service, you would have to go downstairs to the free wifi section to log on.
Comments: Enjoyed our stay at the...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-21
Review By: Elvia
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-07-20
Review By: Robin
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-07-18
Review By: Rubens
What's Good: La zona de alberca es fabulosa, y el aire acondicionado silencioso.
What's Bad: Le hace falta un poco de cuidado al interior de las habitaciones.
Comments: Contento
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-17
Review By: Francisco
What's Good: Ubicación, ambiente relajado
What's Bad: -Pésimo servicio y actitud de la persona que nos atendió en el momento del check-in, despota y negativo - Humedad de los cuartos
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2017-07-17
Review By: Vanessa
What's Good: La cama cómoda
What's Bad: Tiempo y calidad de la atención del personal
Comments: Buen lugar para descansar
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-07-17
Review By: Nathali
What's Good: The staff was EXTREMELY friendly at the hotel very prompt and tend tomyour every need
What's Bad:
Comments: I absolutely loved staying here...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-16
Review By: Debra
What's Good: pool, view, bathroom, hotel decor
What's Bad: the meal at aceriffe was too spicey and the menu didn't not state that it was. The waiter took the dish back and it still came back spicey. We called the front desk and asked for a small refrigerator but all were in use, HUHH. The hotel was barely 1/3 full, so we tried to store a perishable in the bar but when we opened it, it was barely cold, event the drinks were not even cold. The staff by the pool area did not enforce the no smoking policy, even when they served them drinks.
Comments: Decent but not to the...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-16
Review By: Cesar
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-07-15
Review By: Alejandra
What's Good: En general bueno, habitación muy amplia y cómoda, muy bien servicio, alberca
What's Bad: No me gusto que la iluminación era mala, a base de lámparas con luz cálida, y que no me dieron internet gratis
Comments: Bueno
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-07-15
Review By: Claudia
What's Good: La habitación muy bien!!!
What's Bad: Precios altos, por precios similares puedes encontrar mejores opciones con todo incluido
Comments: Renovar las instalaciones, se empiezan...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-07-15
Review By: Anonymous
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-07-15
Review By: Joaquín
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-14
Review By: Margrit
What's Good: Las instalaciones son muy bonitas y cómodas. Muy cerca está la Marina donde hay varias opciones de restaurantes. No hay animadores en la alberca, ni ruido innecesario, lo cual me gusta ya que uno va a descansar.
What's Bad: Originalmente habíamos hecho la reservación directamente en el hotel, y solo nos permitían reservar incluyendo el desayuno. En booking encontramos la opción sin desayuno y el costo de la reserva bajó considerablemente, aproximadamente un 40%. La comida es muy cara. El color del mar es bonito solo en las mañanas, por ahí de las 2pm llega una mancha café que cambia el color y se ve muy sucio, esto al parecer sucede solo cuando es época de lluvias, pero no es algo exclusivo del hotel, es en general en la bahía. Nos hicieron un cargo del mini bar de un consumo que no realizamos... una botella de agua de 75 pesos.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-13
Review By: Cesar
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-07-13
Review By: Jose
What's Good: LAS ALBERCAS
What's Bad: LOS PRECIOS DE LOS ALIMENTOS
Comments: EXCELENTE
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-07-12
Review By: Eduardo
What's Good:
What's Bad: El estado de la habitación
Comments: No cumplió mis espectativas de...
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-07-12
Review By: Santos
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-12
Review By: Luis
What's Good: El hotel está muy bonito, hay acceso rápido a todo y tienen un Starbucks!
What's Bad: No se por qué, pero el personal se distraía muy fácilmente
Comments: Relajación total
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-11
Review By: Hugo
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-11
Review By: Miguel
What's Good: la alberca y la playa fue lo mejor
What's Bad: los restaurants, que recojieran las toallas de la alberca a las 7:20 pm y un poco el precio
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-07-10
Review By: Susan
What's Good: The swim-up pool!!! Staff was impeccable. Gorgeous beds, shower, tub,huge balcony
What's Bad: First credit card I signed said 120 bucks. showed up on my statement as the 146 Booking.com had originally said. They don't like debit cards. If you use a debit, you can't charge anything to your room.
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-07-07
Review By: Gabriela
What's Good:
What's Bad: La limpieza de la habitación al llegar fue muy deficiente
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-07-06
Review By: Jordanncg
What's Good: Beds were amazing, good terrace in each room, amazing hotel look by inside.
What's Bad: Free WiFi on common places but NO in room, 21 century basic service. The refrigerator was locked for some reason and we couldn't store anything in it.
Comments: More romantic than familiar but...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-07-05
Review By: Maria
What's Good: Good size for 2
What's Bad: Smelled funny when we got there
Comments: Good location.
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-07-05
Review By: Elias_online
What's Good: Lo confortable de la habitación
What's Bad: Demasiado caro los alimentos y bebidas
Comments: Excelente opcion para descansar
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-07-01
Review By: Lilia
What's Good:
What's Bad: No free wifi even though it says included.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-06-30
Review By: Gabriela
What's Good: La cama comodisima y todo excelente
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-06-30
Review By: Christopher
What's Good: The scenery was beautiful and located to so many little stores and restaurants. Plus close to the marina that lead to excursions. And of course, beach front property
What's Bad: There's nothing wrong with the facility, but if you book in summer beware of the climate. It's their rainy season.
Comments: So relaxing yet fun
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-28
Review By: Julio
What's Good: Las instalaciones
What's Bad: El precio excesivo de comida y bebidas y la playa está horrible
Comments: Precios excesivos
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-06-28
Review By: Rene
What's Good: playa, alberca y cama
What's Bad: la comida, bebidas y TV muy mala las imágenes
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-06-26
Review By: Carlos
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-24
Review By: Carlos
What's Good: Las instalaciones, servicio y ubicación.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-22
Review By: Ivan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-06-21
Review By: Jaime
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-21
Review By: Michel
What's Good: Jardines-atencion del personal
What's Bad: un poco lejos del centro
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-06-20
Review By: Saul
What's Good:
What's Bad: El precio del desayuno está súper elevado
Comments: Relajante
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-20
Review By: Wenceslao
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-06-20
Review By: Gerardo
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-20
Review By: Pato
What's Good: Nice pool
What's Bad: They charge for wifi and the property overall is old
Comments: Fair
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-06-19
Review By: Ivan
What's Good: Las instalaciones de playa y albercas
What's Bad: Solicite cama King Size y en su lugar juntaron dos camas dobles, la televisión muy pequeña
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-06-19
Review By: Francisco
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-06-19
Review By: Aimee
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-06-18
Review By: Shaila
What's Good: Pool was awesome
What's Bad: The location was too far from el malecon
Comments: Nice hotel
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-06-16
Review By: Anonymous
What's Good: pool, beach club, location, gym
What's Bad: wifi cost, spa cost when compared to nearby offers
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-06-16
Review By: Myriam
What's Good:
What's Bad: Las almohadas
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-06-15
Review By: Alejandro
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2017-06-15
Review By: Adriana
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-06-14
Review By: Andres
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-06-13
Review By: Alpha
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-06-12
Review By: Jose
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-06-12
Review By: Carlos
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-06-10
Review By: Anonymous
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-06-09
Review By: Roberto
What's Good: el servicio y comodidad
What's Bad: cobrar 30 o 40 dolares por sentarte en un camastro que esta en la playa , no se me hace justo tal abuso .
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-06-07
Review By: Daniel
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-07
Review By: Raul
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-06
Review By: Hugo
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-06-05
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-06-03
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-06-03
Review By: Raul
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-06-01
Review By: Giselle
What's Good:
What's Bad:
Comments: Excelente
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-06-01
Review By: Mexwebdev
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2017-05-30
Review By: Joanne
What's Good: Lovely pool area.
What's Bad: Paying for wifi was annoying and seemed cheap.
Comments: Good get away place.
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-05-29
Review By: Irma
What's Good: the service was super good
What's Bad: N/A
Comments: Unforgettable Vacation :)
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-29
Review By: Stephen
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-05-29
Review By: Gabriel
What's Good: Todo bien
What's Bad: Que no dan el interne gratis por haber contratado a través de la agencias Booking.com
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-05-26
Review By: Astrid
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-05-25
Review By: Gaghazoul
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-05-24
Review By: Christie
What's Good:
What's Bad:
Comments: It was above expectations!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-23
Review By: Kyne
What's Good:
What's Bad:
Comments: Solid
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-22
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-22
Review By: Morgan
What's Good: Decent staff,? You guys need to get away to get peoples bank cards out of the bank machine to the left of the reception because that screwed over the whole trip big time and I can take money out and come in Canada it's different they make you take the card out and then take your cash so they like the cousin just left there and here is the offset so both me and my girlfriends debit cards got eaten xcontacted HSBC or base back home and is the manager who is it and what's the code eat it sucks it into the machine there's no way of getting back out so it is really pointless
What's Bad: That the bank machine (around the corner to the left of the hotel lobby for from front desk) sucked both of our cards into the machine , was actually the biggest deal ever , it left us stranded with no money and the cards where are our only means of getting money . So we had to wait 24 hours of broke unable to eat or drink do anything for 24 hours and then causes such a big hassle that we were just on the phone all these different banks credit card companies it was absolutely ridiculous and we finally figured it out because I had to get my mother to going to the big vacation and is later than what I have and and I just don't see why they couldn't said HSBC overr to open the machine to get the cards out when it was that big of a deal because it keftmtwith no money so we had to borrow thousands of dollars from all of our friends all ssnt they western union so we only had cashmere the est of the trip with no credit card zznanyways ya just don't see why they couldn't have someone come open it for us to get it out , through HSBC I have all my ids and banking security info. Caused the. Jggestbhasls ruined the whole trip brio baasich
Comments: just have been, they just...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-05-21
Review By: Cindy
What's Good: Beautiful grounds surrounding the property. There were plenty of chairs and umbrellas near pool and beach areas
What's Bad: The food was not good at the main restaurant. It was pricey and boring. Really missed the staff and food at Fiesta Americana!
Comments: Nice place to stay but...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-05-20
Review By: Louiseny
What's Good: The room was beautiful and clean. The view from the 7th floor was absolutely amazing. The room service was quick and the food was amazing. My overall experience was wonderful and I will definitely be back.
What's Bad: I would have liked a frridge in my room but I think those might be offered in other rooms, I'm not too sure.
Comments: Relaxed and beautiful Mexico
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-05-17
Review By: Claudia
What's Good: La albercas y la playa están super agusto. sin tanta gente y ciertamente se siente el ambiente un poco más privado. Todo el personal es super atento; desde recepcion; camaristas, meseros, bellboys.. todos se preocupan por que la estadia sea buena
What's Bad: Creo que ya es un hotel viejo; aunque todo esta comodo; se siente un hotel viejo. los closets sin luz; las puertas de madera.. pero en fin. son pequeños detalles que no figuran. (a excepcion de la luz en la habitacion.. sí hace falta)
Comments: Buen tiempo para relajarse
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-05-17
Review By: Christian
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-05-17
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-16
Review By: Zulema
What's Good: Todo
What's Bad: La plancha me falló 2 veces :) y que no incluyera desayuno
Comments: Bien!
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-05-15
Review By: Digna
What's Good: Ubicacion
What's Bad: Cobran por la estancia frente playa
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-05-14
Review By: Daniel
What's Good: Instalaciones
What's Bad: Cobro por Internet
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-10
Review By: Rodrigo
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2017-05-10
Review By: Francisco
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-05-09
Review By: Alejandro
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-05-05
Review By: Rafael
What's Good: las albercas son excelentes, sus areas verdes
What's Bad: Que cobren en los camastros de la playa par estar unas horasy que me cobraran $ 75.00 pesos al salir por una botella de agua que yo no solicite solo use para el cafe y no se nos dijo que la cobrarian, de haber sabido y la voy a compar al OXXO.
Comments: sin palabras
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-03
Review By: Michelle
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-05-03
Review By: Nedaloes
What's Good: En general es un buen hotel, que el servicio del personal es muy bueno.
What's Bad: Las camas son un poco incómodas
Comments: Un buen hotel para vacacionar
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-05-02
Review By: Rodolfo
What's Good: Muy bonitas las instalaciones
What's Bad: Cobran el Wifi La playa muy chica y con piedras
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-05-02
Review By: Stephany
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-05-02
Review By: Grace
What's Good: Pool area is nice and the nearby marina is nice to walk around and eat at. Porters are friendly and helpful.
What's Bad: Free wifi only available in lobby, and it was quite pricey in the rooms. The hotel building itself is ugly, and we paid extra for an ocean view as opposed to a partial ocean view, and seeing as our balcony was next to a concrete wall, it was definitely a partial ocean view. Reception staff not as friendly/helpful as we would expect.
Comments: Good for the money, but...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2017-05-01
Review By: Andres
What's Good:
What's Bad: Que me pidieron una tarjeta para apartar mi reservacion, que me cobrarían en el hotel, o sorpresa al llegar ya me habían cobrado y no tuve oportunidad de pagar en meses.y booking me decía que había tarjetas participantes.
Comments: muy confortable en todos aspectos.
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-05-01
Review By: Jaime
What's Good: La alberca me pareció muy bonita.
What's Bad: La relación Valor Precio. Me parece que la hotel se quedó en el pasado. Hay hoteles que por mucho menor precio te ofrecen Desayuno incluido al menos. Adema de que la Sra instalaciones parece que están muy viejas.
Comments: Relación Calidad Valor Precio muy...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-04-26
Review By: Veronica
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-04-26
Review By: Israel
What's Good: todo
What's Bad: no habia jamos de pavo y no pudieron preparme unos huevos a la mexicana fuera de horario (tenia antojo)
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-04-25
Review By: Richard
What's Good: A couple of great restaurants are within walking distance.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-04-24
Review By: Yessica
What's Good: Que los estacionamientos tengas sombra, las cobijas sábanas se cambien cada tercer día de acuerdo a los días q duren hospedados por a mí me tocó q las sabanas olían feo como a remojado mucho tiempo
What's Bad:
Comments: Que los estacionamientos tengas sombra,...
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-04-24
Review By: Mirna
What's Good: Most of the staff was nice, the location is spectacular and the kids loved the pool area.
What's Bad: Cleaning lady was rude, no hello and "cleaned" top fast, the bathtub was dirty full of yellow residue the bathroom sink the same and every day I was shorted something like shampoo, coffee, lotion, etc. I always hope that I won'thave to worry about things like this when I travel...
Comments: Nice Property, could use better...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-04-23
Review By: Anonymous
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-04-23
Review By: Nydia
What's Good: Personal muy atento, relación precio beneficios
What's Bad: Podrían extender los horarios de acceso a la alberca.
Comments: Excelente
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-04-22
Review By: Tara
What's Good: I loved the room and the open fresh feeling . I had a great view of the ocean and the staff was very friendly. I will be back to stay here , I'm so glad I found this place
What's Bad: The pool closes a little early and you are not in walking distance of the downtown center
Comments: Loved it !
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-21
Review By: Manuel
What's Good: La zona marítima
What's Bad: El internet hay que pagarlo
Comments: Wifi malo y caro
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-04-21
Review By: Cinthia
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-04-21
Review By: Dunia
What's Good: el servicio
What's Bad: el costo de los alimentos y la conexion a internet
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-04-19
Review By: Hugo
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-04-19
Review By: Arturo
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-04-19
Review By: Alberto
What's Good: Todo me encanto en general desde recepción hasta los meseros en la playa
What's Bad:
Comments: Increíble
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-04-18
Review By: Rebeca
What's Good: El gimnasio, alberca y la playa, el servicio de los meseros excelentes!
What's Bad: El bufete del desuyano, poca iluminación, lámparas fundidas en la habitación, NO hicieron dos días limpieza, no hay espectáculo por las noches.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-04-18
Review By: Marellyn
What's Good: The food was amazing.
What's Bad: The fact it's a free zone smoking area.
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-04-17
Review By: Nicolás
What's Good: Zona de albercas y playa
What's Bad: El agua del mar estaba contaminada
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2017-04-17
Review By: Jose
What's Good: La Alberca muy padre, con muy buena temperatura en el agua, El servicio por parte del personal muy atentos y sonrientes en todo momento, El desayuno Buffet muy completo y rico y muy sabrosos también Los tacos huichol.
What's Bad: La habitación con muebles viejos, extremadamente tardado el servicio a habitación de lo que solicitaras, room service, toallas, etc. Mala la comida del room service y del restaurante. Excesivo el precio para lo que realmente ofrecen.
Comments: De bueno a decepcionante
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2017-04-17
Review By: Ana
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-04-17
Review By: David
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-04-16
Review By: Anonymous
What's Good: The temperature out side the inside did not get cold enough
What's Bad: the way the rooms looked like old and not so good of furniture. the sounds the building made at night i guess machinery. the pool bar staff as they were not interested in their customers.the food was not that tasty. I will not go back and will think twice before booking somewhere i havent seen in advance through your company.
Comments: Please considder my responces.
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2017-04-14
Review By: Carlos
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-04-13
Review By: Juan
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-13
Review By: Douglas
What's Good: Resort was well layed out, perfect pool to go along with the beach, the happy hour was a great bonus and could tell everyone really liked that it was midday rather than later and the service around the pool was great
What's Bad: Wine list at the restaurant in the beach was a little pricey, food was good though
Comments: Great for every time of...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-12
Review By: Lidia
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-04-08
Review By: Hannes
What's Good: Das Pool und der Garten
What's Bad: Ein in die "Jahre" gekommenes Hotel ,mit teils abgewohnten und muffigen Zimmer. Erinnerte mich an die 70ziger oder 80ziger Jahre.Entspricht keineswegs dem Preis Leistung Verhältnis!
Comments: Ein in die Jahre gekommenes...
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2017-04-07
Review By: Natalia
What's Good: Las camas comodisimas, muy limpio y cuidadas sus instalaciones
What's Bad:
Comments: Regresaría
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-04-06
Review By: Norma
What's Good: EXCELLENT CUSTOMER SERVICE
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-04-05
Review By: Armando
What's Good: La cama es muy cómoda, el diseño de la alberca es excelente para los niños y adultos.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-03-29
Review By: Elizabeth
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-03-29
Review By: Traci
What's Good: The beds were very comfortable. The view from our 9th floor room was a beautiful sea view. The staff was very friendly. And the bar tender made an excellent fresh skinny margarita as requested.
What's Bad: WiFi was not free unless you were in the lobby or in the bar near the lobby. No free WiFi by the pool, outdoor bars or rooms. WiFi was expensive to purchase.
Comments: Wonderful family vacation at the...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-03-23
Review By: Garry
What's Good: Excellent food Service Beautiful pool area Location
What's Bad: Can't think of anything peace
Comments: Tranquillity Abounds
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-03-17
Review By: Reginald
What's Good: The entire resort was beautiful and cozy
What's Bad: N/A
Comments: Beautiful Hotel Gem
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-03-16
Review By: Eucario
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-03-12
Review By: Renrick
What's Good: do not have king beds but put together and dressed two queens to make the largest bed you ever could sleep on and very comfy
What's Bad: Wi Fi available at a ridiculous rate although free in lobby
Comments: short walk to Marina for...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-03-11
Review By: Jack
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-03-11
Review By: Raul
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-03-08
Review By: William
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2017-03-07
Review By: Alice
What's Good: Location
What's Bad: Very dated property with rooms that need to be redone from linens to furniture
Comments: Wonderful location that is walking...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-03-06
Review By: Nancy
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-03-05
Review By: Collene
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: review category group of friends
Date of Review: 2017-03-03
Review By: Matt
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-03-03
Review By: Maria
What's Good: No desayune en el hotel
What's Bad:
Comments: Exelente !!!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-02-28
Review By: Nora
What's Good:
What's Bad: Cuando coticé en Booking, una de las noches, me ofreció desayunoincluído y al llegar no me lo dieron. Tuve que pagar un extra para queme lo dieran. Y en la 2a. no me lo dieron de plano, lo cual consideroun fraude.y... el buffete del desyuno, por el que pagué diferencia, realmente, no tenía la calidad de su costo. Por otra parte... Limitan a algunos huéspedes por otros, es decir, no hay música u otro ambiente porque algunas personas se quejan, en especial, adultos mayores, y también habemos personas que nos gusta el ambiente aun que no seamos tan jóvenes. Estaría muy bien que pusieran al momento de reservar: HOTEL SOLO PARA PERSONAS QUE QUIERAN DESCANSAR O PERSONAS DE LA 3era, EDAD QUE QUIEREN TRANQUILIDAD. Sinceramente... esto... me decepcionó por completo y sentí haber pagado mucho dinero por estar en un lugar lejano, sin ambiente y que dan preferencia a los americanos mayores de edad.
Comments: Hotel apto para personas que...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2017-02-27
Review By: Miguel
What's Good: Las visitas de abistamiento de ballenas y las zonas de buceo
What's Bad:
Comments: Buen lugar para una escapada...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-02-27
Review By: Ma
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-02-27
Review By: William
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-02-26
Review By: Phillip
What's Good: Exceeded all expectations. Surprised us each day!
What's Bad: All good
Comments: Fantastic. Pick this hotel
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-02-25
Review By: Alberto
What's Good: Las condicionws
What's Bad: Un poco caro
Comments: Formidable
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-02-23
Review By: Colleen
What's Good: Staff so kind and went out of their way always!
What's Bad:
Comments: Beautiful vacation !
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-02-20
Review By: The_octogon
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-02-17
Review By: Bev
What's Good: Food was good & service good & location beautiful, though we didn't have a good view!
What's Bad: Requested king size bed & had 2 queens, needed handicapped & not available (made things very hard) & wanted hot tub,but would have cost twice as much!
Comments: Good & bad. Won't go...
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2017-02-16
Review By: Enrique
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-02-16
Review By: James
What's Good:
What's Bad: Rate is quoted in USD but you pay in pesos ( with a very unfavourable exchange rate ).
Comments: Quoted in USD - but...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2017-02-15
Review By: Denise
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-02-14
Review By: Cynthia
What's Good:
What's Bad: Charged for internet!!!! Ridiculous that they are adding this charge.
Comments: Beautiful place, location, sunsets and...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-02-13
Review By: Jacobo
What's Good: Restaurants were nice. Pool area very nice
What's Bad: Tennis courts not very good. Price for tennis balls very high-not good.
Comments: Nice getaway.
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-02-08
Review By: Christopher
What's Good: The staff made u feel welcome and very helpful
What's Bad: Nothing
Comments: Excellent will be stating again
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-02-05
Review By: Sandra
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-02-05
Review By: Helen
What's Good: Unlimited ice, amazing pools & facilities
What's Bad: A 5 star hotel should offer wifi in every area. Everyone was down in the lobby using the free wifi, otherwise there was a chsrge! Coffee bags were only offered on the first day! Really! Tennis etc were all extras!
Comments: Great location by lousy
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2017-02-04
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-02-04
Review By: Talitha
What's Good: Good room service, spa and gym!
What's Bad: Sick from bad food at the hotel Starbucks
Comments: Good hotel with great view
Customer Rating: 7.1
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-02-03
Review By: Merrie
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2017-02-03
Review By: Rubén
What's Good: No comments
What's Bad: Internet carisimo
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2017-02-01
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-31
Review By: Edna
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2017-01-28
Review By: Neil
What's Good: The pool and restaurant staff are very nice and helpful. The pool area is gorgeous and the hotel provides great facilities
What's Bad: The room staff can't quite get it right. Although the room was clean we constantly had to ask for a full quota of towels. The towels are also tired and appear to be the same as the pool towels
Comments: A really enjoyable week. Lovely...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2017-01-26
Review By: Philip
What's Good: Lovely room Helpful friendly staff Nice area
What's Bad: Bath a little small Rooms not well lit
Comments: Great staff Beautiful location
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2017-01-22
Review By: Jeremy
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-21
Review By: Maria
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2017-01-19
Review By: Sedat
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-18
Review By: Cesar
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-01-15
Review By: Beatriz
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-01-13
Review By: Helen
What's Good:
What's Bad:
Comments: Super!
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2017-01-12
Review By: Hector
What's Good: El.personal siempre busco alternativas
What's Bad: No tenian habitación con cama King
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-10
Review By: Luis
What's Good: Muy bien el área de la alberca
What's Bad: El Kids club no acepta niños menores de 3 años
Comments: Vallartazo
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2017-01-09
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-09
Review By: Gerardo
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-01-09
Review By: Danielle
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-08
Review By: Wilma
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-07
Review By: Alma
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2017-01-07
Review By: Anonymous
What's Good: Excellent fitness center.
What's Bad:
Comments: Great pool and fitness center.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2017-01-05
Review By: Matt
What's Good: Friendly staff beautiful property
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2017-01-03
Review By: Donna
What's Good: Beautiful pool, great food, staff did not harass us for / try to sell vacation share offers. They were all very respectful, kind and polite
What's Bad: Fitness facilities is very much out of the way.
Comments: Excellent retreat
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2016-12-30
Review By: Chantal
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-12-28
Review By: Astrid
What's Good: Pool
What's Bad: Had a food issue : the whole family got the tourista due to food of restaurant
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2016-12-27
Review By: Bruce
What's Good: On check in a wedding went on until 1am and then they had to clean up until 3am. Right outside my window. Don't we all love that after a days travel. Not allowed to switch rooms.
What's Bad: Too many steps. ( 2 up ,4 down, 2 up). That sort of thing. Uncomfortable seating in breakfast restaurant and lobby bar. Staff seem standoff-ish
Comments: Want noise and more noise...
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2016-12-26
Review By: Anonymous
What's Good: I liked everything, as always I do when I stay The Westin hotels anywhere in the world
What's Bad: n/a
Comments: Everything excellent! :-)
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-25
Review By: Walter
What's Good: The friendly staff
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-24
Review By: Usiel
What's Good: El personal muy amable, buena ubicación, comida rica excelente hotel
What's Bad:
Comments: El hotel vale la pena
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-24
Review By: Daniel
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-12-23
Review By: Rewati
What's Good: Everything was just great.
What's Bad: Nothing
Comments: Very Satisfied
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-12-22
Review By: Jaime
What's Good: Everything
What's Bad:
Comments: We had a blast
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-22
Review By: Cesar
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-12-22
Review By: José
What's Good: The place and the view
What's Bad:
Comments: Ir Washington excelente
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-20
Review By: Ginette
What's Good: Les piscines entourés de végétation .
What's Bad: Très bruyant toutes les soirées et les nuits . Pas de belle plage . Les étages inférieures sont à éviter .
Comments: Pas conseillé pendant la haute...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-12-18
Review By: Harry
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-15
Review By: Alma
What's Good: La comodidad en general, el hotel muy bonito, las albercas muy comodas y las camas excelentes
What's Bad: Quizas si pudieran poner algo para poder poner shampoo, jabon, y las cosas del baño en el area de la regadera, pues hay que ponerlas en el piso.
Comments: Bastante confortable
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-12-14
Review By: Turnbull
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2016-12-11
Review By: Saul
What's Good: Todo el personal super amables y atentos, Regreso muy pronto
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-12-07
Review By: Wilmot
What's Good: Great breakfast, really enjoyed them.
What's Bad: poor, poor ,poor wifi
Comments: had a wonderfull time, liked...
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-12-06
Review By: Mike
What's Good: Location was good, access to beach was good. Pool was nice, spa was nice. The restaurant on premises was very good (not the breakfast one, the one closer to the beach).
What's Bad: Paying extra for internet. Hot tub wasn't working. Some construction was going on.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-12-05
Review By: Raul
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2016-12-05
Review By: Dianna
What's Good: View was amazing. Staff was excellent (except for our final issue) grounds were perfectly groomed. Prices were fairly reasonable for food and bev
What's Bad: We had a problem with drainage from the jacuzzi tub on our balcony that was not resolved, and we believe was not handled well at the end of our stay. We will be writing directly to Westin on this matter. It was a health and safety concern
Comments: Other than our unresolved jacuzzi...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-03
Review By: Craig
What's Good: The lady who checked us in was very helpful. The grounds are beautiful.
What's Bad: They need to have free internet in the room. The minimum you can buy is 3 hours for way too much money!!
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-12-02
Review By: Pedro
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-12-01
Review By: Sharon
What's Good: Fantastic resort , great facilities, friendly staff, restaurants in resort are great, good food and service.
What's Bad:
Comments: Great location
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-28
Review By: Mieszko
What's Good: Śniadania wyśmienite
What's Bad: Płatne leżaki z baldachimem
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2016-11-28
Review By: Luis
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-11-28
Review By: Nhien
What's Good: Excellent service! From the moment we arrived to check in to the day we left, all the staff were welcoming and helpful. The bed was very comfy! We stayed on the 9th floor with the full ocean view and the view was unbelievable!!! We highly recommend the Westin in PV.
What's Bad: Wish it was a little closer to downtown but the taxi ride was about $8USD one way so that's not too bad.
Comments: Love the Westin in Puerto...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-11-27
Review By: Anne
What's Good: The staff was fantastic and helped us with anything we asked, the resort was just a breath of fresh air and nice to be away from all the tourist areas
What's Bad: I can't think of a thing I didn't like
Comments: Beachside stay in PV
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-11-26
Review By: Alexis
What's Good: Loved the included breakfasts! Over the top! Loved the architecture of the hotel. Loved the open air concept and big breezeways. The staff was excellent.. the housekeeper, the front desk people, etc.. and very safe to walk around - even at night
What's Bad: Seemed like the Westin beach was minimal.. And, didn't care for the beach bar at night.. always a TV running and the lights were far too bright! But of course, there are plenty of other bars
Comments: Loved the Westin
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-25
Review By: Ma
What's Good: El confort de la infraestructura!!! Habitación amplia, confortable y buena vista..
What's Bad: Qué cobren por el servicio de internet en las habitaciones
Comments: Excelente servicio y comodidad en...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2016-11-25
Review By: Sergio
What's Good: excelente servicio del personal, la comida muy buen y variada
What's Bad:
Comments: Puerto Vallarta es feliz
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-11-23
Review By: Eustaquio
What's Good:
What's Bad:
Comments: Excelente servicio
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-19
Review By: Vesa-matti
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-18
Review By: Cherita
What's Good: buffet breakfast included with stay which was wonderful. Concierge was very helpful for dinner recommendations. Beautifully decorated! Welcoming Bellhop!
What's Bad: The hotel reservation was non existing through booking.com at check in. i had confirmation number to present and it was not in computer system. Room changed as ocean view was blocked byy palm trees. Request 7 or higher. I enjoyed my stay non the less, the price quoted through booking.com was honored by the Westin Recommend mini fridge for medical reasons or microwave
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-17
Review By: Ninfa
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-11-14
Review By: Matt
What's Good: Bed comfort good
What's Bad: Not so clean. Tired furnishings. Staff not as cordial as in past stays.
Comments: Was great but now just...
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: solo traveller
Date of Review: 2016-11-13
Review By: Jarrod
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-11-07
Review By: Luis
What's Good: Las Instalaciones, el servicio, la atención, la limpieza, la habitación. Nosotros buscamos relajarnos y descansar del estrés del trabajo y se logro nuestro objetivo
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-05
Review By: Yeni
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-11-05
Review By: Rubén
What's Good: La alberca agradable y el trato del personal amable
What's Bad: La comida
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2016-11-02
Review By: Sandra
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-01
Review By: Gerardo
What's Good:
What's Bad:
Comments: Felicidades todo muy bien
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-11-01
Review By: Wayne
What's Good: everything, just a great place
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-10-29
Review By: Elizabeth
What's Good: Beautiful property, beautiful views, great pools, great spa
What's Bad: Food could have been better.
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-10-27
Review By: Anthony
What's Good: Staff, cleanliness
What's Bad: Food, property could use a facelift
Comments: Nice staff, clean, could use...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-10-26
Review By: Anonymous
What's Good: La cama, la alberca
What's Bad:
Comments: Exclente todo
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-25
Review By: Raul
What's Good: Las instalaciones y el servicio son muy buenos, en todo momento están pendientes de tus necesidades y te dan buenas recomendaciones sobre paseos turísticos
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-10-24
Review By: Carlos
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: review category group of friends
Date of Review: 2016-10-21
Review By: José
What's Good: La excelente atencion de todos los empleados
What's Bad:
Comments: Excelentes dias de descanso, felicidades...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-17
Review By: Rosa
What's Good: La cama era comodisima
What's Bad: Todo fue excelente! Solo nos falto mas tiempo.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-10-17
Review By: Maria
What's Good: Las confortables instalaciones
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-10-13
Review By: Mayte
What's Good: la cama era super cómoda y la terraza increible
What's Bad: el jacuzzi era muy pequeño
Comments: comodida dante todo
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-13
Review By: Jesus
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-10-13
Review By: Yoan
What's Good: Las instlaciones del hotel y buen sevicio del personal
What's Bad: Las distancia al centro
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2016-10-10
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-10-10
Review By: George
What's Good: Love the place and the people
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-10-09
Review By: Victoria
What's Good: La alberca
What's Bad:
Comments: Muy buen servicio y atención...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2016-10-09
Review By: Diana
What's Good: My room was awesome!!! The view was a jaw dropper and i loved it all.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-10-08
Review By: Gilberto
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-10-08
Review By: Victor
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-10-03
Review By: Ursula
What's Good: La atención y la promoción de westin weekend son geniales, el domingo si hay disponibilidad puedes hacer un late check out que para nosotros nos cayo de perlas.
What's Bad: Que no se avisa que están en remodelación las albercas y algunas áreas del hotel, sobretodo porque en relación a otros hoteles de la misma categoría es un hotel caro. Fuera de eso mi estancia fue muy buena en general.
Comments: No se avisa al momento...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-10-01
Review By: Blanca
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-10-01
Review By: Seve
What's Good: The room was excellent, beautiful view of the bay. The staff was very helpful. Our flight was delayed and they allowed us to stay in the room after check out. Because our flight was delayed 3 hours, they offered a room for us to shower if we needed.
What's Bad:
Comments: Affordable fun!!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-30
Review By: Juan
What's Good: La amabilidad de los empleados
What's Bad: Hacia mucho ruido el aire acondicionado de la habitacion
Comments: muy amables
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2016-09-27
Review By: Jose
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-27
Review By: Francisca
What's Good: Los jardines, es muy grande, la fachada de la entrada principal.
What's Bad: Las instalaciones son antiguas, estan descuidadas, por ejemplo el baño,los muebles de la habitacion, detalles del inmueble; se ve descuidado.La alberca no estaba disponible... Estaba en reparacion y de eso no senos avisó antes de reservar...
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-09-22
Review By: George
What's Good: Me gusto la ubicacion y la vista que tiene
What's Bad: no incluye internet en la habitacion
Comments: Buen hotel
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: young couple
Date of Review: 2016-09-21
Review By: Pedro
What's Good: La amabilidad de todo el personal
What's Bad: Llegamos y el aire acondicionado no servía ni la caja fuerte Las tumbonas de la playa en pésimo estado y muy poca cantidad ya que la alberca principal estaba cerrada Los trabajadores de la alberca comenzaban a trabajar desde muy temprano y hacían mucho ruido
Comments: Nada del otro mundo
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with young children
Date of Review: 2016-09-19
Review By: Juan
What's Good:
What's Bad:
Comments: Muy Amable el personal!!!!!
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-09-19
Review By: Samuel
What's Good: La ubicación
What's Bad: Tener que esperar por un lugar en la playa y no poder traer tus propios alimentos y bebidas en él área de la alberca
Comments: En la vida con placer
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-09-18
Review By: Roberto
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-09-18
Review By: David
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-18
Review By: Keith
What's Good: Comfortable clean room
What's Bad: Lobby and elevator, no circulating air
Comments: Nice place to stay. Will...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-09-16
Review By: Jose
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-09-16
Review By: Vincent
What's Good: Amazing from the moment we walked into the hotel the staff was beyond amazing the food was great just everything was on point for all 4 days we loved it.
What's Bad: I have nothing negative to say
Comments: We found our paradise
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-15
Review By: Yurem
What's Good: Albercas , la cama y el clima en habitacio Excelente.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-15
Review By: Jose
What's Good: TODO EN GENERAL
What's Bad: EL DESAYUNO MALISIMO Y CARO DE VERDAD
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-15
Review By: Rogelio
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-15
Review By: Anonymous
What's Good: Apesar da experiência negativa a equipe estava muito disposta a melhorar e ajudar.
What's Bad: Quase todo o hotel estava em manutenção com áreas fechadas, muito barulho e sujeira.
Comments: Passable
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2016-09-15
Review By: Maria
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2016-09-12
Review By: Karla
What's Good: La cama esta muy agusto
What's Bad:
Comments: Excelente
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-10
Review By: Jaime
What's Good:
What's Bad: si hubiera internet gratuito en las habitaciones. los muebles de la habitación se veían viejos
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-09-08
Review By: Teresa
What's Good: Todo el personal es muy amable nos hicieron muy Felices Gracias
What's Bad:
Comments: Todo estuvo muy bien Exelente
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-09-06
Review By: トモ
What's Good: コスパ
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-09-06
Review By: Fernando
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-09-06
Review By: Anonymous
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2016-09-06
Review By: Happy
What's Good: Pool beach all facilities and staff
What's Bad: Food cpuld b betyer
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-09-04
Review By: Seiji
What's Good: ロケーション、ベッドが良かった、
What's Bad: 椅子、ソファの布が汚れていた。 ドライヤーが備えていない、 二人宿泊なのに、一人分のスリッパ、バスローブ等しかなかとた。 ターンダウンも2日目は来なかった、 ウエスティンとは思えない
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-09-04
Review By: Rosa
What's Good: Servicio
What's Bad: Alberca en construccion y playa
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-09-03
Review By: Ana
What's Good: Ya habíamos estado y repetimos siempre que podemos. Nos gustan las vistas, la piscina aunque una estaba en obras y la amabilidad del personal
What's Bad: Había mucha humedad y las sabanas y ropa en general estaban mojadas. Llevábamos dos niños mas y el desayuno extra nos pareció un poco caro
Comments: Un hotel para volver
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with older children
Date of Review: 2016-09-02
Review By: Jordi
What's Good: las recámaras están muy bonitas y tienen muy buen servicio
What's Bad: el mar está muy mal cuidado
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-01
Review By: Carlos
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.2
Review Description: Disappointing
Type of Traveler: solo traveller
Date of Review: 2016-09-01
Review By: Anonymous
What's Good: La atención
What's Bad: El costo de todo incluido
Comments: Excelente
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-09-01
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-08-31
Review By: Ramon
What's Good: en general el hotel es excelente, las instalaciones, los ambientes muy agradables. Lo mejor de todo es la playa que tienen que es como alberca.
What's Bad: descuido en el control de mosquitos, nos picaron mucho, había como una invasión
Comments: MUY AGRADABLE COMO SIEMPRE EXCELENTE
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: mature couple
Date of Review: 2016-08-30
Review By: Mickel
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: solo traveller
Date of Review: 2016-08-29
Review By: Manuel
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with older children
Date of Review: 2016-08-28
Review By: Jesus
What's Good:
What's Bad: Change for wifi or Internet use
Comments: Very good
Customer Rating: 8
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-08-23
Review By: Martha
What's Good: La extrema amabilidad de todos
What's Bad: NADA, todo me encanto
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-08-23
Review By: Ernesto
What's Good: la habitación muy amplia y lo mejor el jacuzzi con vista al mar.
What's Bad: tener palapas en la playa.
Comments: Todo Excelente.
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-08-23
Review By: Teodora
What's Good: The staff
What's Bad: Lady boss at night
Comments: Excellent staff
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-08-22
Review By: Luis
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-08-22
Review By: Kellie
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-08-21
Review By: Angie
What's Good: Location was wonderful. Walking distance from the Marina and lots of restaurants, so you can go and have yor meals there.
What's Bad: Food is very expensive. All extras are expensive. Little space for the beach, in a high tide day there's no space for sitting and watching yor children. Sand is rocky bring the right kind of shoes.
Comments: Good service but little bit...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: family with older children
Date of Review: 2016-08-20
Review By: Jesus
What's Good: el trato amable de todas las personas
What's Bad: No dan seguimiento a pedidos especiales,prometieron una cama adicional y nunca la llevaron.
Comments: relajante
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2016-08-19
Review By: Jocelyn
What's Good: I loved every little detail about this hotel ,simply the best
What's Bad:
Comments: amazing
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-08-18
Review By: Fabian
What's Good: La albercs
What's Bad: Los precios de los alimentos
Comments: Excelente hotel pero los alimentos...
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: family with older children
Date of Review: 2016-08-18
Review By: Elizabeth
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.6
Review Description: Disappointing
Type of Traveler: family with young children
Date of Review: 2016-08-18
Review By: Raul
What's Good: Lo alejado y escondido de la habitación.
What's Bad: El hecho que booking.com motivara el bloqueo de mi tarjeta de credito. Y el banco tardará 10 días para reponerla. Tuve que pagar todo en efectivo. Nunca mas usaré a Booking.com que nefasta experiencia. Y claro de seguro no voy a obtener nada por hacerme esa mala jugada
Comments: Bloqueo de tarjeta
Customer Rating: 3.3
Review Description: Poor
Type of Traveler: mature couple
Date of Review: 2016-08-16
Review By: Carol
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-08-16
Review By: David
What's Good: Great staff, very helpful
What's Bad:
Comments: Extra Night in PVR
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-08-15
Review By: Jennifer
What's Good: Lovely pools
What's Bad: Nothing
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-08-14
Review By: Elena
What's Good: This hotel is very comfortable. Service is excellent. The beach is perfect for kids and they have pools of all sizes.
What's Bad: Wifi is $15/day and you only get free wifi in the lobby and one restaurant but reception was very poor.
Comments: Great option for a relaxing...
Customer Rating: 9.5
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-08-14
Review By: Hilda
What's Good: La habitación limpia y las camas cómodas.
What's Bad: Que no se puede fumar
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-08-14
Review By: Flor
What's Good: Los espacios amplios
What's Bad: El espacio de playa
Comments: Excelente
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-08-14
Review By: Miguelbarcenad
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-08-14
Review By: Valeria
What's Good: La ubicación
What's Bad: La limpieza al llegar
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-08-13
Review By: Jessica
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-08-12
Review By: Victor
What's Good: La habitación esta muy cómoda y la alberca esta a muy buena temperatura
What's Bad: Tuve problemas para llegar al hotel cuando andaba de paseo ya que era temporada de lluvias y se inunda y no había como regresar!!
Comments: Mis pequeñas vacaciones
Customer Rating: 7.5
Review Description: Good
Type of Traveler: review category group of friends
Date of Review: 2016-08-11
Review By: Jesus
What's Good:
What's Bad:
Comments: Excelentes instalaciones, excelente descanso.
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2016-08-11
Review By: Pablo
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-08-10
Review By: Silvestre
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2016-08-09
Review By: Juan
What's Good: La pkaya
What's Bad: El poco tiempo
Comments: Excelente estancia
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-08
Review By: Maricarla
What's Good: La atención del personal fue muy buena
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-08-05
Review By: Placido
What's Good: Todo bien
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-08-04
Review By: Roxpego
What's Good: Las habitaciones son amplias y en excelentes condiciones si me gusto mi estancian en el westin!por su puesto que regreso!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-08-02
Review By: Raul
What's Good: los cuartos muy bonitos, y las instalaciones grandes y bien cuidadas
What's Bad:
Comments: excepcional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-08-01
Review By: Anonymous
What's Good: Beautiful hotel, with a very nice design of the pools and the palm trees. Gives kids great joy to adventure into different pools during their stay. The beach front is nice. Very good breakfast buffet.
What's Bad: Not an area where you could go for long walks in the beach. The sea is nice and tranquil, but lots of peddles when entering.
Comments: Great experience with family!!!
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2016-08-01
Review By: Julio
What's Good:
What's Bad:
Comments: Exelente limpieza, atención, comodidad y...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with older children
Date of Review: 2016-07-31
Review By: Eduardo
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-31
Review By: Anonymous
What's Good: Esta muy bonito este hotel la verdad lo recomiendo mucho muy familiar
What's Bad: Todo estubo de maravilla
Comments: Lo máximo
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-07-31
Review By: Víctor
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-07-29
Review By: Lorena
What's Good: Hermosa habitacion y mega comoda la cama
What's Bad: Todo excelente
Comments: Se los recomiendo excelentes servicios
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-07-28
Review By: Diego
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: solo traveller
Date of Review: 2016-07-27
Review By: Anonymous
What's Good: Great customer service staff was wonderful.
What's Bad: Some of the property needs to be updated bathrooms.
Comments: Very nice
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with older children
Date of Review: 2016-07-26
Review By: Rosalinda
What's Good: La atención del personal excelente! La comida en los restaurant excelente!
What's Bad: Que no tiene suficiente zona de playa. Que te cobran el internet. El piso de las albercas resbaladizo. Me gustaria que tuvieran en el restaurant de la palapa tuvieran un poco de ambiente para bailar en compañía de nuestros hijos. Que sea cena y un poco de ambiente
Comments: Un hotel
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with young children
Date of Review: 2016-07-24
Review By: Raul
What's Good: Los servicios, la alimentación y la alberca
What's Bad: La playa accidentada, lastima los pies
Comments: Buena extancia
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-07-24
Review By: René
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-23
Review By: Eb
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-23
Review By: María
What's Good: La habitación, la alberca con hidro masaje, él área privada del mar.
What's Bad: El precio del desayuno es muy caro. Pongan más opciones plis
Comments: BUENA ESTANCIA Y DESCANSO ☺️
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with older children
Date of Review: 2016-07-21
Review By: Jill
What's Good:
What's Bad: When they stole my money from my credit card!!!
Comments: Theifs
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-07-20
Review By: Fernando
What's Good: La ubicación, las albercas y la playa (el mar) que tiene este hotel son una buena opción en Puerto Vallarta
What's Bad: Este hotel en lugar de Westin debería ser Worstin, cada que me alojo las habitaciónes y los muebles de alberca se ven mas y mas viejos. Donde quedó la " Heavenly bed" de Westin??? Las camas y los blancos muy gastados y regulares. Los camastros de la playa son una desgracia y la playa no la limpian lo por lo que se vé sucia. En general a este hotel le urge una remodelación, como miembro de SGP no entiendo por que siguen certificando esta propiedad. Por último, es inaceptable que cobren el WiFi.
Comments: Westin??? Worstin !!!
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-07-19
Review By: Brandon
What's Good: Staff was ok. Room was comfortable
What's Bad: Drinks were expensive and not good. The separation between the two properties is confusing and weird. Beach is void of anybody. Location makes it hard to go anywhere else Lobby bar is closed at weird hours and hard to get to. Maid set a code on our safe and locked us out of it. Elevators smelled of mold. Given a lot of crap about my Gold status and how i booked my room.
Comments: Meh.
Customer Rating: 5.8
Review Description: Okay
Type of Traveler: young couple
Date of Review: 2016-07-14
Review By: José
What's Good: Desayuno variado y muy rico
What's Bad: El traslado al lugar del evento en el centro de convenciones pero fue totalmente ajeno al hotel
Comments: Muy agradable y comoda
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-07-12
Review By: Francisco
What's Good: Muy buen lugar, el personal es muy atento. Excelente servicio.
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-07-12
Review By: Oscar
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-07-11
Review By: Camilo
What's Good: La atención al cliente
What's Bad: El precio de las bebidas un poco alto
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-07-10
Review By: Sajeewa
What's Good: The complimentary club lounge was a nice bonus. Good gym. Nice pool. Nice beach (but jellyfish)
What's Bad: No free in-room wifi was a bummer. The room felt quite damp - maybe needs to be more air-tight in view of the humidity outside.
Comments: Quite Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-07-08
Review By: Lizi
What's Good: Me encantó el trato desde la recepción y la bienvenida, el personal súper amable, un lugar para descansar increíblemente
What's Bad: Que tuvieran asistencia médica las 24 Hrs.
Comments: Relajación total
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-07-07
Review By: Carlos
What's Good: alberca, playa.
What's Bad: personal de recepción muy gris, apático al huésped.
Comments: Aceptable.
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-07-07
Review By: Francisco
What's Good: Todo es excelente
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-07-05
Review By: Cesar
What's Good:
What's Bad: Wi fi muy caro
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with older children
Date of Review: 2016-07-05
Review By: Eliseo
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-07-05
Review By: Andrea
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-07-05
Review By: Max
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-06-30
Review By: Edgar
What's Good: las camas cómodas pero las almohadas con mal olor, como a sudor, hubo necesidad de cubrirlas con una toalla para poder dormir lo demás estuvo aceptable
What's Bad:
Comments: mi estancia placentera
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-06-28
Review By: Deb
What's Good: Staff were super friendly. The resort was beautiful. Food was excellent.
What's Bad: Construction on the kid's area
Comments: We really enjoyed our stay
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2016-06-28
Review By: Jaime
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-06-28
Review By: Anonymous
What's Good: Professional people at the front desk. Good variety and smiling staff at the restaurant for breakfast. Fully loaded gym!
What's Bad: One swimming pool was under repairs with a lot of noise something that I wasn't aware of. Bartenders at the beachfront not for a five star hotel.Gossiping all day. Restaurants a la cart expensive and no busy at all.
Comments: You know you are in...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-06-25
Review By: Larry
What's Good:
What's Bad: The hotel was not able to charge my credit card in US dollars, as booking.com said they would. Booking.com said they checked with the hotel and they would charge my card in USD, but they charged in pesos. As a result, my charges were $40 more in USD than the quoted USD price on your webpage. I was not happy with this!
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: mature couple
Date of Review: 2016-06-24
Review By: Matthew
What's Good: Staff
What's Bad:
Comments: Awesome
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-06-23
Review By: Anonymous
What's Good:
What's Bad: The rooms need updating. The premises need renovation to keep up with the competition.
Comments: The staff is very professional...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-06-22
Review By: Anonymous
What's Good:
What's Bad:
Comments: Pleasant
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2016-06-19
Review By: Adam
What's Good:
What's Bad:
Comments: Disappointing
Customer Rating: 4.5
Review Description: Disappointing
Type of Traveler: young couple
Date of Review: 2016-06-19
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-06-17
Review By: Rebecca
What's Good: La comodidad y tranquilidad que brinda el hotel
What's Bad: El piso de la picina, y que no te brindan la opcion de WiFi libre de cargo en la hab
Comments: Agradable estancia
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: mature couple
Date of Review: 2016-06-15
Review By: Araceli
What's Good: First class service all around
What's Bad: Mothing
Comments: Excellent!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-06-12
Review By: Jose
What's Good: La atención del personal
What's Bad:
Comments: Me gusto
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2016-06-11
Review By: Joanna
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: solo traveller
Date of Review: 2016-06-08
Review By: Koshel
What's Good: Buffet spread was excellent Place was absolutely beautiful Private beaches were good Pools were fantastic
What's Bad:
Comments: Fantastic Stay!!! Thanks for Booking.com
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-06-07
Review By: Horacio
What's Good: Staff was excellent from check-in to check-out!
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-06-05
Review By: Jair
What's Good: Ubicación
What's Bad: Recepción
Comments: 2.3
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-06-05
Review By: Maria
What's Good:
What's Bad:
Comments: Excellent
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: solo traveller
Date of Review: 2016-06-04
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-05-31
Review By: Maria
What's Good:
What's Bad:
Comments: Mar
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-05-31
Review By: Anonymous
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-05-30
Review By: Davonna
What's Good: Great breakfast that was included even though we only found out when it was time to pay...comfy beds great view and location was great will stay here again
What's Bad: The never went over what was included for ex the breakfast buffet... Had I known that was included I would've taken advantage everyday found out the second to the last day and paid to eat elsewhere
Comments: Little piece of heaven
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-05-28
Review By: María
What's Good: El hotel hermoso y su ubicación excelente.
What's Bad: El desayuno. Muy poca variedad y no merece la pena por el costo que tiene.
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-05-27
Review By: Alejandra
What's Good: Las instalaciones, la atención del personal, la comida buena, todo ok
What's Bad:
Comments: Encantada
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-05-25
Review By: José
What's Good: El servicio fue muy bueno
What's Bad: Una alberca en remodelación y el costo de los Alimentos y bebidas
Comments: Congruencia
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-05-24
Review By: C
What's Good: Your professional staff. Breakfast service and staff. Accommodations in general.
What's Bad: Next time I'll make my reservations directly with the hotel. We would have stayed longer but the travel agency took some fun out of our stay. Your facilities were excellent!
Comments: Enjoyable vacations!
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-05-23
Review By: Carlos
What's Good: La ubicación es muy buena
What's Bad: No se ve la playa desde los restaurantes
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-05-19
Review By: Anonymous
What's Good: Las instalaciones y atención a los niños...
What's Bad: Que no contaban con alberca para niños porque estaba en remodelacion
Comments: Muy buen lugar , lo...
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: family with young children
Date of Review: 2016-05-19
Review By: Carmen
What's Good:
What's Bad:
Comments: Amazing service and beautiful hotel
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-05-17
Review By: Karla
What's Good: Todo excelente, el servicio es de 10. Instalaciones bonitas y la decoracion inicial de la habitacion al llegar fue un bonito detalle.
What's Bad: Las sabanas olian a humedad el primer dia. parecia que no las habian cambiado
Comments: nice
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: young couple
Date of Review: 2016-05-17
Review By: Paulina
What's Good: Las instalaciones en general y la atención del personal
What's Bad: Algunos precios están excesivamente altos
Comments: Comodidad, descanso, relax.
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with older children
Date of Review: 2016-05-11
Review By: Hector
What's Good: El desayuno buenísimo y desde luego los colchones muy buenos .
What's Bad: Mejor atención el el área del bar de la playa .
Comments: Hay que volver.
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-05-10
Review By: Grey
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-05-10
Review By: Leticia
What's Good: Muy buen servicio, siempre los meseros al pendiente, todo el personal muy amable.
What's Bad: Deberían de limpiar la playa y un día nos dejaron el cuarto sin hacer.
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-05-09
Review By: Ana
What's Good: Tienen un excelente servicio
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-05-09
Review By: Gloria
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-05-09
Review By: Anonymous
What's Good: The breakfast wasbgreat every morning and all of the staff at the hotel sevice eas a plus. I would stay there again
What's Bad: There was no clubs or shopping close by, other than the hustlers on yhe beach
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-05-06
Review By: Felipeac
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-05-05
Review By: Hector
What's Good: Tranquilidad y buen servicio
What's Bad: No hay Internet gratis
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-05-04
Review By: Sandro
What's Good: La habitación soberbia, limpieza y ubucacion
What's Bad: El trato de un señor de recepción llamado Alejandro.
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2016-05-03
Review By: Eduardo
What's Good:
What's Bad:
Comments: Buena
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-05-01
Review By: Jorgelina
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-05-01
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-04-28
Review By: Armando
What's Good: La cercanía al mar
What's Bad: Comida
Comments: Términos generales bueno, su comida...
Customer Rating: 6.3
Review Description: Pleasant
Type of Traveler: family with older children
Date of Review: 2016-04-28
Review By: Kikis86
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: review category group of friends
Date of Review: 2016-04-27
Review By: Jennifer
What's Good:
What's Bad:
Comments: Fabulous
Customer Rating: 8.8
Review Description: Excellent
Type of Traveler: family with young children
Date of Review: 2016-04-24
Review By: Anonymous
What's Good: Cómodo y muy buena ubicación
What's Bad: Se escucha todo de un cuarto a otro, te cobran todos los servicios por a parte ... Internet o camastros más finos
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-04-21
Review By: Paul
What's Good: I work for a big hotel myself I found the front desk agent Laura was great and her customer service was top-notch thank you Laura
What's Bad:
Comments: Too short but sweet
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-04-19
Review By: José
What's Good: Cuarto con buenas instalaciones
What's Bad: Precio
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: review category group of friends
Date of Review: 2016-04-18
Review By: Jorge
What's Good: All westin experience was superb
What's Bad: Wet areas ticket (sauna) should be all day valid
Comments: Great birthday option
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-04-17
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-04-15
Review By: Kenneth
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-04-13
Review By: Eric
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-04-10
Review By: Rebeca
What's Good: La comodidad de la habitación, excelente ubicación, cama y almohadas confortables, espacios amplios, excelente servicio.
What's Bad:
Comments: Maravilloso
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-04-09
Review By: Sebastian
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-04-09
Review By: Sebastian
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-04-09
Review By: Kristal
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with older children
Date of Review: 2016-04-05
Review By: Sergio
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-04-04
Review By: Mike
What's Good: I liked the service.
What's Bad: We had to wait till 4 pm to check for available room, but we had reservation.
Comments: Great resort, friendly stuff, very...
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-04-03
Review By: Miguel
What's Good: Cama buena
What's Bad: El bańo tiene q ser independiente es molesto q escuches a la persona q va al bańo( por su ventana)
Comments: Bien mejoren la presencia exterior...
Customer Rating: 7.1
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-04-03
Review By: Christopher
What's Good: Clean comfortable hotel in a good safe location.
What's Bad: Breakfast or WIFI not included in the expensive price. Free WIFI at the lobby was a waste of time. Food is terrible, from the little choice of the buffet breakfast to the tasteless food from the pool menu.
Comments: Clean quality hotel but overpriced.
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: young couple
Date of Review: 2016-03-30
Review By: Miguel
What's Good: Los servicios del personal de playa y la playa.
What's Bad: El pobre menu en todas las areas de restaurante del hotel, malo y caro. Vale la pena salir a comer a la Marina a un costado.
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-03-28
Review By: Miguel
What's Good:
What's Bad:
Comments: Passable
Customer Rating: 5
Review Description: Fair
Type of Traveler: family with young children
Date of Review: 2016-03-28
Review By: Merritt
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-03-27
Review By: Anonymous
What's Good:
What's Bad: All the extra charges, particularly in-room wifi.
Comments: Paradise!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-03-27
Review By: Aldo
What's Good: Todo el personal es especialmente amable.
What's Bad: Se me hizo muy avaro que te cobren si quieres tener Internet en tu cuarto y que te cobren por usar las canchas de tenis, simplemente deberían cobrar un poco más y no andar cobrando cada cosa; son servicios que incluso otros hoteles menos lujosos ya lo incluyen en su precio. Además habían pocos canales de televisión.
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: young couple
Date of Review: 2016-03-25
Review By: Anonymous
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: family with older children
Date of Review: 2016-03-25
Review By: Armando
What's Good: Me sentí robado
What's Bad: El engañó
Comments: Voy a le cantar queja
Customer Rating: 2.5
Review Description: Poor
Type of Traveler: family with young children
Date of Review: 2016-03-24
Review By: Seasoned
What's Good: The hotel itself, including the common areas, rooms and grounds were all very aesthetically pleasing. The bed was very comfortable, although I would have preferred an option for a soft, down pillow, rather than one that was somewhat soft, lumpy and appeared to have some straw in it. Staff are very amicable and accommodating. The Arrecifes Restaurant on the premises, at the edge of the shore, is a delightful place to have a special meal, especially if you can eat outside on a balmy evening. We had lovely views from our Royal Club floor room and enjoyed the free breakfast which came with the upgraded room.
What's Bad: There was a cigar "convention" going on when we were there and unfortunately, smokers are allowed to smoke in most of the common areas, including the open-air eateries. (Some even smoked in the elevators....) The spa facility is not run efficiently and optimally. There's room for a great deal of improvement in how it is maintained and run.
Comments: Overall, a pleasure!
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-03-18
Review By: Maria
What's Good: las piscinas
What's Bad: ME HAN CARGADO EN LA TARJETA UNA CANTIDAD MUY SUPERIOR A LA DE CONTRATACION
Comments: TENED CUIDADO PORQUE COMENTAN QUE...
Customer Rating: 5.5
Review Description: Okay
Type of Traveler: mature couple
Date of Review: 2016-03-17
Review By: Fred
What's Good:
What's Bad:
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-03-15
Review By: Hugo
What's Good: todo extelente..!!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-03-15
Review By: Blanca
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2016-03-15
Review By: Anonymous
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-03-14
Review By: Cuauhtemoc
What's Good: Atención excelente, confortable y precio!!!
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-03-14
Review By: Rebeca
What's Good:
What's Bad:
Comments: Excelente servicio!
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-03-08
Review By: Pinkie929
What's Good: Everything about the resort was great!
What's Bad: No king size bed.
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-02-27
Review By: Wolfgang
What's Good: remarkable the attitude of the staff. efficient, fast and and honestly friendly. one of the real good options in this area and for this price. and a nice gym also.
What's Bad:
Comments: overall good experiance,
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2016-02-21
Review By: Robert
What's Good: Check-in was simple and the lady who checked us in was very courteous. She acknowledged my wife's birthday and she had a birthday cake sent up for her. Nice touch! The location was great for us. It was away from downtown so it was quiet although some may prefer to be downtown where there is more action. Getting to the downtown area took a little time but was relatively easy nonetheless. The marina was within walking distance and provided plenty of shops and restaurants. The exercise facilities were in very nice shape and there was plenty of equipment. The food and service in the restaurants were very nice. We had an outstanding dinner on the beach at Arrecifes. Highly recommended. We spent a lot of time by the pool. It was always peaceful and relaxing. The swim-up bar was very nice too. Overall, we had a great stay and we look forward to returning to the Westin.
What's Bad: Nothing too significant. No free wifi in the rooms. This still surprises me with high end hotels. Some of the cardio equipment in the gym could use some service. The monitors were not very responsive. There are signs indicating that it was not allowed to save lounge chairs but they don't enforce it. Again, nothing significant.
Comments: A beautiful week at a...
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-02-17
Review By: Kathryn
What's Good: Amazing vacation from beginning to end. Everyone was extremely kind and helpful. The upgrade to the ocean view room and the royal beach club purchase was a must!! Best part was that I felt extremely safe and accommodated!
What's Bad: Absolutely nothing! They do a fantastic job. Will stay there again,
Comments: Amazinh getaway!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-02-07
Review By: Darlene
What's Good: Beds, staff
What's Bad: Dated facilities in room, especially bathroom. Pool and apparatus very tired and worn. Mosquitos overwhelming!
Comments: Mosquitos
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-02-03
Review By: Franz
What's Good:
What's Bad: La habitación no estaba perfectamente limpia
Comments: Good
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-02-02
Review By: Alison
What's Good: Nice location and views of the ocean. Grounds are beautiful and well maintained. Gym and spa were excellent Food was good . Breakfast buffet had a lot of variety
What's Bad: Tennis courts needed some maintenance. Bad smell of sewage right beside them and you had to pay $20 US !
Comments: Great location , our room...
Customer Rating: 7.5
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2016-02-01
Review By: José
What's Good: La cena, es diferente a lo que normalmente encuentras en hoteles. La comida es innovadora y muy rica
What's Bad: Que cobran el servicio de internet adicional. En esta época ya debería ser un comodity para todos los hoteles internet gratis para sus huéspedes
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-01-31
Review By: Vicky
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: family with young children
Date of Review: 2016-01-30
Review By: Anonymous
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: young couple
Date of Review: 2016-01-27
Review By: Jayson
What's Good: The staff is absolutely fabulous, the breakfast by the pool is outstanding the rooms are pretty run of the mill for a Westin.
What's Bad: PAYING FOR WIFI.... In 2016!!! , You have to pick and choose if you want to be "where the action is ...or out by the Marina" the Westin is very nice and close to the airport. It's 130 pesos to malecon and only about 10/15 minutes away.
Comments: PVR RESTART
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: solo traveller
Date of Review: 2016-01-26
Review By: Andree
What's Good:
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-01-25
Review By: Luis
What's Good:
What's Bad: Die Kommunikation zwischen Booking.com und Westin war eine Katastrophe. Es war nicht klar was (was nicht) gebucht wurde. Z.B. Frühstuck war inbegriffen, wusste ich aber nicht.
Comments: Grossartiges Hotel, aber immer alles...
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-01-25
Review By: Elsa
What's Good: Excelent instalations, service,
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: family with older children
Date of Review: 2016-01-19
Review By: Tom
What's Good: I have to go through Booking.com to get a decent rate and then didnt get any points from Starwood. Great location, but Mexico is supposed to be inexpensive. Have been there twice in 2015 and have scheduled a trip in February, but not at the Westin.
What's Bad: Brought my own fish to be cooked and cost about the same as if I had bought it from the restaurant.
Comments: Very good
Customer Rating: 8
Review Description: Very Good
Type of Traveler: mature couple
Date of Review: 2016-01-19
Review By: Brian
What's Good: Every thing it was great stay!!
What's Bad: The folding doors from the bathroom could be a little more private.
Comments: Would stay here again!!
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-01-15
Review By: Steven
What's Good: Location was great. Walk to the marina and there are great places to eat.
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: mature couple
Date of Review: 2016-01-15
Review By: Andrescolombia
What's Good: Es un Resort amplio y confortable. Está bien ubicado y la comida es buena . Aunque es un hotel viejo , las instalaciones se mantienen bien tenidas . El personal del hotel se esfuerza por hacer bien su trabajo.
What's Bad: Es un hotel viejo que se mantiene vigente. Quizá por el dinero que se paga se consigue una mejor opción. El internet de pago es muy caro, así como los alimentos y las bebidas.
Comments: Buena opción de hospedaje!
Customer Rating: 7.9
Review Description: Good
Type of Traveler: family with young children
Date of Review: 2016-01-13
Review By: Jorge
What's Good:
What's Bad:
Comments: Superb
Customer Rating: 9.2
Review Description: Wonderful
Type of Traveler: mature couple
Date of Review: 2016-01-11
Review By: Maxime
What's Good: Calme, l'hôtel n'était pas bondé car nous y étions après le pic du nouvel an
What's Bad: Mettre une prétendue glacière à la place d'un mini frigo est un peu limite. Surtout qu'il n'y a pas de machines à glaçons
Comments: Excellent établissement
Customer Rating: 9.6
Review Description: Exceptional
Type of Traveler: young couple
Date of Review: 2016-01-09
Review By: Michael
What's Good: The staff were very good but did tend to struggle to understand UK English. At times the reception desk was not manned with enough staff to cope with the number of customers. The hotel food was not great in any of the restaurants with the scepticism of breakfast which was always very good. In the whole the hotel decor was very tired and unfortunately we would not pay the price we paid for a tired looking hotel.
What's Bad: The staff were very good but did tend to struggle to understand UK English. At times the reception desk was not manned with enough staff to cope with the number of customers. The hotel food was not great in any of the restaurants with the scepticism of breakfast which was always very good. In the whole the hotel decor was very tired and unfortunately we would not pay the price we paid for a tired looking hotel.
Comments: More of a 3 star...
Customer Rating: 5.4
Review Description: Fair
Type of Traveler: young couple
Date of Review: 2016-01-05
Review By: Maria
What's Good: La comida. La playa. Las almohadas. Y la cama
What's Bad: Me picó un animal. En tres partes y se me hizo roncha con mucha picazón.O fue chinche.o pulga I no se que Pero todavía. Esta muy grande laroncha . Qué. No me fueron mis puntos de rewardwood. Por reservar conustedes. Y yo no sabia
Comments: Regular
Customer Rating: 6.7
Review Description: Pleasant
Type of Traveler: solo traveller
Date of Review: 2016-01-04
Review By: Arthur
What's Good:
What's Bad:
Comments: Very good
Customer Rating: 8.3
Review Description: Very Good
Type of Traveler: solo traveller
Date of Review: 2015-12-30
Review By: Dario
What's Good: El trato del personal del hotel
What's Bad: No hay valet parking
Comments: Good
Customer Rating: 7.9
Review Description: Good
Type of Traveler: young couple
Date of Review: 2015-12-26
Review By: Eileen
What's Good: Breakfasts! I got sick & medical staff superb! housekeeping great!
What's Bad:
Comments: Exceptional
Customer Rating: 10
Review Description: Exceptional
Type of Traveler: review category group of friends
Date of Review: 2015-12-24
Review By: Anonymous
What's Good:
What's Bad: Cama un poco incomoda
Comments: Good
Customer Rating: 7.1
Review Description: Good
Type of Traveler: mature couple
Date of Review: 2015-12-24
Free Parking
Swimming Pool
Fitness Center
Pets Allowed
Business Center

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